Opmetrix vs Corefactors: Which is a better fit?

The benefits are as I expected, seamless roll out, great set up phase ( although I had done this before). Good after sales experience, helpdesk is great.

Some of our team struggle with the Call Cycle/Journey Planner and having to reschedule calls when they are on annual leave/sick etc.

I like the clean space in the design, not to visual, clinical almost, I had experience with back office before, so found it great for our business.

Maintaining product and customer lists is very manual and seems susceptible to errors.

Ease of use and amazing support. The software works offline and online which makes it easy for field users to always have access to Opmetrix data.

The Opmetrix HQ Website can be hard to navigate sometimes.

The Opmetrix team are great to deal with and very helpful. They always respond in a timely manner.

Getting them all to talk to Opmetrix can sometimes be a little frustrating and some pricing doesn't pop up correctly.

One notable benefit is the ability to analyze lead progress and stages, enabling effective planning for lead conversion into revenue.

But for this past 3 to 4 weeks there is lot of disconnections and some error has been occured. So it took lots of time to fix the issue.

The product seems good, and a good price for our organization it’s perfect covering all our needs.

Its slow at times which causes frustration to the agents.

Obviously, it was amazing. The best marketing automation tool going to hit the market at an affordable price.

However, I currently lack the capability to download that particular report.

Ashok A

Functional Analyst

It improves the customer relations and marketing by providing better solutions. No need to prepare scripts as it provide the perfect solution lines.

No built in auto dialler to further enhance the experience. You need to piggy back on an existing dialer to fully utilize the feature.