# Compare Shop-Ware vs AutoLeap 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AutoLeap and Shop-Ware based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153469-216500/Shop-Ware-vs-Autoleap

---

# AutoLeap vs Shop-Ware Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AutoLeapShop-Ware2/4 selected

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

[## AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [743 reviews](#user-reviews)

Positive

722

Neutral

9

Negative

12

[## Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [163 reviews](#user-reviews)

Positive

159

Neutral

3

Negative

1

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## Summary

* * *

Features in Auto Repair Software

Best performer

41 / 45

Only AutoLeap

-   Activity Dashboard
-   Chat/Messaging
-   Electronic Signature

30 / 45

User satisfaction

User satisfaction

4.8

User reviews[743](https://www.capterra.com/p/216500/Autoleap/reviews/)

Ease of use

4.7

Functionality

4.8

Value for money

4.7

Customer support

4.9

User satisfaction

4.8

User reviews[163](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$179Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for auto repair shops, specialty shops, tire shops, multi-location operations, and franchises in the US and Canada, the tool helps businesses streamline their daily operations and tasks.

Best for

Independent Automotive Repair, Automotive Aftermarket

## User reviews

Pros & cons

AK

Andrea K.

Owner - Administrator

> "It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6770853)

Shawn G.

Director

> "The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

PS

Pawan S.

Controller

> "From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700)

WJ

Wyatt J.

Owner

> "Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364)

AI

Alexander I.

Owner

> "exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6467568)

AP

Alissa P.

agent

> "There are occasional bugs and slowdowns, especially when things get busy."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7141520)

Pooya B.

SERVICE ADVISOR AND MANAGER

> "Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019)

Shawn G.

Director

> "Autoleap does not have any technician efficiency tools/ information available. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

Shawn G.

Director

> "The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

AS

Adam S.

Owner

> "The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

JY

Jacob Y.

Owner

> "AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6690231)

CB

COLLIN B.

Owner

> "they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

SW

Shannon W.

Owner

> "AutoLeap provides a great parts ordering experience which makes it very easy to compare parts pricing and add them back onto your estimate."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6443093)

Shawn G.

Director

> "Then suddenly they stopped sending the monthly reports - but the issue was never fixed. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

RD

Robert D.

Manager

> "Was able to merge our Alldata customer database and repair history to autoleap for easy lookup"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6618970)

HL

Holly L.

Admin

> "Some of our parts supplies cannot integrate with the system or nextpart/parts tech, not totally an autoleap issue though."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891)

AB

Al B.

Owner Proprietor

> "Fortunately we were using the software as we went thru the orientation, so we organically had questions and were working through discovering more functions..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869)

DD

David D.

Owner

> "We have had problems with over 50% of our messages not going through to customers (autoleap is blaming it on customers spam blockers)."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315)

HL

Holly L.

Admin

> "The tech app allows the technicians to spend more time working on vehicles and les on admin duties."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891)

Shawn G.

Director

> "The implementation of the features is pretty terrible compared to competitors."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

BM

Blake M.

Owner

> "We were up and running using AutoLeap in our shop within 2 weeks and have already seen a dramatic increase in efficiency and profitability."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361701)

LF

Logan F.

Service Advisor

> "The parts selection page is extremely sluggish, and in stock parts are way to time costly to put in the system."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6359874)

WJ

Wyatt J.

Owner

> "Their profitability by service view was a nice feature."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364)

AS

Adam S.

Owner

> "The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

TV

TODD V.

owner

> "It saves all my customer data, which allows me to easily communicate with them."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6506816)

CB

COLLIN B.

Owner

> "It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

JH

John H.

President

> "Bringing the processes of scheduling, estimating to invoicing into a more streamlined process."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6456759)

CB

COLLIN B.

Owner

> "Often inspections would come back incomplete and we would lose all data and details of the inspection."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

JM

Jaqlyn M.

Operations Manager

> "There are things that make a lot more sense than our previous software like having the ability for customers to defer services and having record of what..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4982778)

JW

Jair W.

owner

> "The vehical look up gets confused. When adding the vin or plate number it comes back with the wrong vehical or year"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6344532)

LS

Luis S.

Business Owner

> "It brings a level of professionalism that attracts new customers, and provides customer experience that makes them feel we are at the top of our industry,..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6187708)

WK

Wisam K.

Store Manager

> "When putting customers in the system have to have info so hard to make estimate just on the go."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6641475)

Reed R.

Owner

> "Using AutoLeaps marketing essentials in combination with AutoLeap allows us to have a smooth and seamless customer online scheduling experience. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5094888)

AS

Adam S.

Owner

> "I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

JT

Jeff T.

General Manager

> "I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265)

KH

Kirstin H.

Service Admin

> "That we cannot search for a vehicle by VIN after it the work order has been created, we have only been able to search by customer name or by a specific car..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5091678)

AB

Al B.

Owner Proprietor

> "Autoleap has all the data saved and easily accessed to organize the entire workflow."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869)

HP

Hunter P.

Automotive technician

> "Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6488862)

MD

Michael D.

Owner

> "The features, out of the variety of items our Team likes, that most stood out so far is the carmax and motor functionality to quickly estimate work and send..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4905839)

KC

Kaitlyn C.

Service Advisor

> "The system will duplicate customers if capitalization is different."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6360238)

MB

Marcel B.

Owner

> "Our favorite has been the system ensuring our customers can give us a google review reminder."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6301616)

CM

Courtney M.

Owner

> "US exchange rate for my Canadian business is a bummer, but we are still finding value in the platform."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6362155)

BP

Brandon P.

Owner/President

> "AutoLeap was able to take all of my existing labor and parts from our Quickbooks account and have it setup and ready to go in the AutoLeap software."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4870652)

JP

Jake P.

store manager

> "tested internet and found no problems , so confirmed that at times it is running slow and lagging."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6515560)

JM

Jacob M.

Mechanic

> "I'm still in the implementation stage but it's already helping me organize my invoices and records better."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6562648)

RH

Ray H.

Advisor

> "The tire portion takes way to long to navigate, looking up prior history is not great."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6499187)

RB

RANDY B.

GENERAL MANAGER

> "AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6598258)

AB

Aaron B.

Owner

> "We are a mobile company and holding the tablet and the customers card in one hand while typing the credit card information with the other hand has proven to..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4886136)

Pooya B.

SERVICE ADVISOR AND MANAGER

> "AutoLeap is a modern and intuitive software for managing automotive shops."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019)

JW

Jolisa W.

co owner-manager

> "The initial process is a little bit tedious and kind of a long process, however there is so much help along the way, and I can see why they broke it up this..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6509778)

BS

Belal S.

Service Manager

> "I liked how everything is organised with the system and terminals they offer can integrate with Autoleap."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6531118)

JT

Jeff T.

General Manager

> "The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265)

TF

Trevor F.

admin

> "Autoleap simplifies keeping track of jobs and Help is only a click away."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6341799)

DD

David D.

Owner

> "Key features that are meant to make the software more useful do not function as intended."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315)

AM

Abdy M.

Owner

> "Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6683372)

BG

Brian G.

Owner

> "THAT I DIDN'T GET IT AUTOLEAP SOONER WHEN I WAS SHOPPING AROUND FOR A NEW INVOICING PROGRAM"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462369)

PS

Pawan S.

Controller

> "AutoLeap is a modern solution built with auto repair businesses in mind."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700)

AS

Adam S.

Owner

> "They are a money grab contact software and will put the carrot out in front of you."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

SR

Sharon R.

Service Manager

> "We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6019490)

ET

Eryn T.

Service Writer

> "Not being able to look up tire inventory."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6382613)

EC

Ebem C.

CEO

> "What I Like most about AutoLeap it's built for both basic and advanced shop needs."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6497023)

JJ

Justin J.

Owner

> "I have had parts disappear from ROs and then they don't get paid for. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939)

DK

Diako K.

Owner Operator

> "How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6687202)

BJ

Bob J.

Business Owner

> "Information from my old system could not be transferred"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462521)

EA

Evan A.

Owner

> "User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!!"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6511615)

JS

Jodi S.

Coordinator

> "The software on mobile has not been optimised."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6483947)

CH

Crystal H.

Secretary, service writer

> "I like how everything is combined in one spot for ordering parts."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6570516)

JJ

Justin J.

Owner

> "I have lost an extreme amount of money to so called "glitches" in the system. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939)

JE

Jessica E.

COO

> "everything all in one place - helps me to streamline all opeations"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6490175)

AF

Antonio F.

Managing Partner

> "Not able to test the software before signing a yearly contract"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6543603)

MA

Maria A.

OWNER

> "what i like most about this program is the efficiency of the program, managing, scheduling, and invoicing all in one place."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4856534)

EL

Elias L.

Service Advisor

> "As a service advisor, I cannot load pictures like the techs."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6445468)

JZ

Jason Z.

Owner

> "It has been very simple to navigate and learn the process, great with our customer communication and time saving."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6332342)

SO

Stephanie O.

office manager

> "having to manually input every single new part when I'm trying to create a new service (mostly an issue because QBO didn't have these line items already)"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6039023)

MC

Missy C.

Office Manager

> "Very easy to implement, as AutoLeap customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6419151)

WD

Wyatt D.

Owner/Operator

> "I miss the supplier specific tabs for ordering...parts tech is nice, but daily I have to manual entry parts that my local suppliers have the aren't coming..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5084531)

AM

Ashden M.

Owner

> "Very helpful support staff, and advanced tracking on RO's."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6609907)

DS

Dru S.

Partner

> "The basics are available, but some vehicles are lacking"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6652222)

BP

Brian P.

Shop Manager

> "I like being able to track everything and seeing mechanic efficiency is great!"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361726)

SL

Sebastian L.

Gm

> "My phone their support they were no help they say they pulled from motors database like everybody else does. But Identifix pulls parts and labor from motor..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4887987)

[View Reviews](https://www.capterra.com/p/216500/Autoleap/reviews/)

AI

Ahmed I.

Co-owner

> "They also have real-time profitability tracker which helps you optimize your business' revenue."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___6750068)

NL

Nathan L.

Service Advisor

> "The lack of orderable recommendations in the context of being able to drag/drop, while shopware has been saying this feature..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3595858)

CE

Casey E.

Owner

> "Shop-Ware is the easiest system to navigate."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___7136041)

JM

John M.

Operations Manager

> "Once a name is on a ticket it cannot be removed. If there are two \[SENSITIVE CONTENT\] in your system and you pick the wrong..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3577755)

AI

Ahmed I.

Co-owner

> "Managing customer's communications and issues and orders is very easy and simple to do with Shop-ware"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___6750068)

DW

David W.

Tech

> "For example shop 4D all data manager or auto text me you quickly learn the lack of features and organization that the system..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3940133)

NL

Nathan L.

Service Advisor

> "Some of the most impactful features shopware offers is the ability to add media to repair order and being able to send work..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3595858)

JR

Joseph R.

Director of Operations

> "Technician's hour rate (cost of labor) is figured as an average so the analytics are useless or at least incorrect"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578067)

MP

Marc P.

Shop manager

> "It helps us efficiently schedule customers, track customer information, and bill customers."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3583066)

GK

Gen K.

Service Writer

> "Inputting the Vin. Does not recognize older cars and in Hawaii, we have a lot of old cars on the road so it gets frustrating..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3037555)

MF

Mason F.

Owner

> "Love the inspection feature and being able to take pictures of the issue."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

DH

David H.

shop Forman

> "some times my tool bar gets over filled with cars i have looked at and i have to clear it out"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3604743)

DH

David H.

shop Forman

> "write up is easy the pictures that we add to our r. o. are a great benfit the costumer see s there car and its repair needs ..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3604743)

KR

Kory R.

Owner

> "Minor deal, but it doesn’t integrate repairlink"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3583433)

MF

Mason F.

Owner

> "Great modern solution to the outdated or expensive options like shop monkey or protractor."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

JM

Josh M.

Service Manager

> "The aforementioned inability to unlink with WorldPac, causing parts to wrongly "shoot" onto repair orders already linked."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046036)

MF

Mason F.

Owner

> "Very easy to train use and train new users on, can be accessed on phones and tablets which is needed for mobile service."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

BS

Benjamin S.

Technician

> "The service advisors use at the VIN details and service specifications occasionally which I find inconsistently correct."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3029967)

JM

John M.

Operations Manager

> "The ability to share photos with a customer is great."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3577755)

RM

Robert M.

Owner

> "Ordering parts from shop ware not working with our service manager"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3039602)

JM

Josh M.

Service Manager

> "Accessibility for customers and all employees helps keep the flow of the shop moving and everyone informed, very easy, and..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046036)

JR

Jennifer R.

Owner

> "There is a glitch in the software for the camera the that deters my technicians from taking photos, which is a huge drawback..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2447629)

LP

Leslie P.

Customer Care - Admin. Assistant

> "The comment I hear most from our customers, other than how much they love our service, is how much they love our software. "

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3577760)

BS

Benjamin S.

Technician

> "I have found that some of the fluid capacities are wrong as well."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3029967)

GJ

Gregory J.

Foreman/General Manager

> "Shop-Ware is a very efficient and convenient way to keep track of customers work orders and transfer work between..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046569)

GJ

Gregory J.

Foreman/General Manager

> "Doesn't work quite like I would expect a good search engine to work."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046569)

Rosita O.

administrator

> "This tool helps us enormously with notifications to our clients about the progress of the tasks to be carried out."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3485979)

JR

Jennifer R.

Owner

> "The flaws in the partnerships that shop-ware has, such as parts tech and the labor guide."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2447629)

PB

Paul B.

Parts Manager

> "The integration with vendors works great."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578500)

WL

William L.

Service Manager

> "As a counter person/service advisor my biggest complaint is the lack of auto-fill."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2463478)

RS

Reggie S.

President

> "I love the clean user interface and the continual improvements being made."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3589242)

AS

Alan S.

Owner

> "I wish there was a better payment option and the 2 issues listed above were taken care of."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2464157)

Kevin W.

Supply Chain Manager

> "Great workflow functionality."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3885472)

AS

Alan S.

Owner

> "I hesitate to move because there is a learning curve and other hick ups involved with that change that I would prefer not to..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2464157)

SS

Stacey S.

CEO

> "Customer facing sms with powerful features to paint the value picture to your customers."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3056655)

KH

Kenny H.

Owner

> "A lot of the things I disliked about this program have been fixed or upgraded. "

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2458559)

[View Reviews](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

## User interface

4.84 (743)

4.77 (163)

### Features

AutoLeap

Top features

41/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/216500/Autoleap/#features)

Shop-Ware

30/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/153469/Shop-Ware/#features)

### Recognition

AutoLeap is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Auto RepairSoftware (2024) 

Best Value Auto RepairSoftware (2022) 

No recognitions have been awarded to Shop-Ware

### Deployment & support

AutoLeap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shop-Ware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AutoLeap

-   By AutoLeap
-   Located in Canada
-   Founded in

Shop-Ware

-   By Shop-Ware
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

vs

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[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

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4.5

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[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

vs

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/169022-216500/Shopmonkey-vs-Autoleap)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

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$249/month

Price

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4.5

Features

4.1

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61551-153469/NAPA-TRACS-vs-Shop-Ware)

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

vs

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$179/month

Price

Contact vendor for pricing

4.8

Features

3.9

4.7

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/145351-216500/Manager-SE-vs-Autoleap)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

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$249/month

Price

$199/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153469-169022/Shop-Ware-vs-Shopmonkey)

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

vs

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$179/month

Price

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4.8

Features

4.0

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/173266-216500/R-O-Writer-vs-Autoleap)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

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4.7

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vs

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$179/month

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4.8

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4.1

4.7

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[View full comparison](https://www.capterra.com/compare/61551-216500/NAPA-TRACS-vs-Autoleap)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

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