Startquestion vs UXtweak: Which is a better fit?

What I like most is full set of needed functionality, ease of use with no need for any kindo of training, attractive price, great support and the fact, that they listed to our needs.

The worst is you cannot obtain any invoice from Startquestion which leaves you with expenditure which you cannot account for in your business.

A good, simple and useful tool. Great customer support and very high supplier flexibility.

I did not notice the flaws that make the work difficult.

A friend of mine recommended the Polish version of the software to me (webankieta.pl). His research foundation was using this software extensively and they were very satisfied with it.

Statisticians know how utilise this data. No response to requests for invoices.

MAYERLY M

bachelor

I really like the customer support, the responses have been timely and useful, which has made me feel supported in the process of implementation and continued use of the tool.

Karolina K

Specjalista HR

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.

It has a great support that is very helpful. We see a great potential in this tool and we hope that it will result in a great UX and higher conversion rate on our website.

The icons all look very similar: they are all the same colour, and most of them contain the same shapes (rounded squares), which makes it hard to distinguish between them.

Not only was the tool great, but the customer service was what made this a perfect experience. We received assistance directly from the CEO and he was extremely kind and helpful.

There is some lag between a website visitor and when the visitor is recorded in UXTweak. I discovered this when I was testing my study.

Tanja T

UX Designer Senior

Our customers who participated in the study gave a lot of positive feedback about the study - a lot of them enjoyed the survey and loved the fact that we're asking their opinion to improve the site.

It’s difficult to know instinctively which button to click on because they don’t have labels. The name of the tool is not revealed even if you hover over the button.

Very good tool that allows us to do things that we can not with any other tool from competition. It is very straight forward and easy to use.

Due to my amount of cards, the analysis tools where confusing to interpret simply because of the big amount of data.