FieldPulse vs Payzerware: Which is a better fit?

The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a "newb.

Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

The support staff is amazing, especially Holly, who help work through several issues we had at the start up. You get real people who seem to really care about your success on the Fieldpulse platform.

There are several features that are missing and or do not work well for our company.

FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements.

The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge.

I liked the fact that [sensitive content hidden] my Customer Success Specialist, is so very kind and helpful. Whenever you need her she is right there to answer all of my question.

System does not integrate very well with quickbooks and when exported out, info is scattered everywhere in quickbooks.

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Overall, we have had an outstanding experience with the software and will continue to use it.

Credit card readers cannot scan security chips although it is excepted soon. You have to key customers name when processing credit cards but once it is entered repeat charges customer will show up.

User friendly for the contractor & the customer. Customer service over the phone is great & in person is even better.

Court C

General Manager

Their customer service is terrible. They do not resolve issues.

I like how efficient the software is and the easy access and the customer service with quick responses. We had a good experience all around the financing has taken our company to the next level.

Sometimes my guys have issues with the card readers. There is no way to swipe a card with the reader on the new iPhone it has to be input manually which costs a little more.