# Compare Omnisend vs Success.ai 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Omnisend and Success.ai based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153508-10013316/Omnisend-vs-Success-ai --- # Omnisend vs Success.ai Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OmnisendSuccess.ai2/4 selected [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) [## Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $16.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [836 reviews](#user-reviews) Positive 816 Neutral 17 Negative 3 [## Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/) Starting Price $33.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [415 reviews](#user-reviews) Positive 407 Neutral 4 Negative 4 ## Summary * * * Key features rated by users Features selected based on 13,971 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 4.7 Campaign Scheduling 4.7 Newsletter Management NA Email Tracking \-- Customizable Branding 4.5 \--%Fit Missing features Feature ratings Email Campaign Management 4.8 Campaign Scheduling NA Newsletter Management NA Email Tracking 4.8 Customizable Branding NA User satisfaction User satisfaction 4.7 User reviews[836](https://www.capterra.com/p/153508/Omnisend/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.8 User reviews[415](https://www.capterra.com/p/10013316/Success-ai/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $16Usage Based, Per Month - Free version - Free trial Price starts from $33Flat Rate, Per Month - Free version - Free trial Best for Best for Omnisend is used by eCommerce brands, online retailers, digital marketers, CRM specialists, email marketing managers, and social media marketers. Best for Not provided by vendor ## User reviews Pros & cons AI Aleksandar I. Creative Director > "The email builder is clean and visual, and I can create automated workflows (like welcome or cart recovery emails) without needing much tech..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500) FA Frank A. Head of Digital > "SMS for back‑in‑stock alerts is also limited; while the email version links directly to the specific product a customer requested, the SMS can..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535) FA Frank A. Head of Digital > "Integration with BigCommerce is clean, and the back‑in‑stock automation works reliably at the variant level with clear visibility into requests..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535) FA Frank A. Head of Digital > "The push notification feature feels too basic for real use because the permission prompt appears immediately when someone visits the site, which..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535) WP Wade P. Vice President > "The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. " [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773133) YC Yusuf C. Founder > "There are certain pages where it's not easy to simply "exit" what you're doing, and when you're creating new campaigns, you have to select a..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773663) DL Dakota L. Web Designer > "Omnisend has certainly grown on me, they integrate with Judge.me reviews and allow us deeper customer segmentation than what's normally..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6807827) MF Megan F. Marketing Specialist > "Also when utilizing the mobile only features there is a button at the bottom that displays the email again with desktop features which can be..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545315) DH Dauanie H. Owner > "The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better engagement. Plus,..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166) LS Linda S. Owner, Designer, Marketing, Making > "I have yet to realize any sales with my campaigns so I may have to leave it as the fees are too high for small businesses." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338) AI Aleksandar I. Creative Director > "Omnisend has made it much easier for me to stay in touch with customers and keep my marketing consistent." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500) LS Linda S. Owner, Designer, Marketing, Making > "To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338) Micah J. Owner > "I have been able to be more consistent in sending emails and its allowed me to send more professional looking emails with links and" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6775678) DN DeWayne N. Owner > "Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525) Vincenzo Bernardino R. Marketing Advisor > "The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without overcomplicating..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546537) SP Stephanie P. Owner > "The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773214) KH Karen H. Graphic Designer and Digital Marketing > "I really appreciate the saved template feature—it takes so much of the stress out of building a campaign and makes the whole process feel more..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773582) TH Thandi H. MD > "For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6541825) JF Jonah F. Writer > "Omnisend offers comprehensive functions for marketing automation and delivers omnichannel messaging platform" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6800255) VR Verified Reviewer Website Marketing Manager > "We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better reports." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525796) Olivia G. Owner > "Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my small..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545185) JA Jamie A. Founder and Owner > "Sometimes, I don't understand why I can't manipulate content blocks as I want to." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773905) LK Leena K. Founder > "The integration with Shopify makes it the top option I recommend to clients and businesses who are looking to send email automations and..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545042) LB Lou B. Web Shop Developer and Accounts > "Sometimes the design elements can be a little restrictive." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773100) TA Thanos A. Email Nerd > "It is the perfect Email marketing tool for small and medium-sized businesses and it can be quite scalable as well." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044) VR Verified Reviewer Director > "Tricky to embed into Shopify website and analytics data is often incorrect." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545127) FA Frank A. Head of Digital > "It’s become a straightforward part of our workflow without adding unnecessary complexity." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535) RJ Ron J. Admin, Marketing Director > "We switched to Omnisend after having delivery and subsequent support issues with different major service." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789) Alexandra D. Account Director > "We’ve seen increased open rates and higher member retention, thanks to the platform’s reliable automation and segmentation features." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374) BC Benjamin C. General Manager > "Email builder can be buggy at times and misalign." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6735002) TA Thanos A. Email Nerd > "Easy to use and draw reports from and also it is quite affordable in comparison to their competition considering what you get with your monthly..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044) DT Duncan T. Owner > "Some of the template duplications are a little annoying." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6510571) PW Paul W. Contractor > "As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is top-notch..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6531795) VR Verified Reviewer Marketing Manager > "It is a little bit more expensive than we'd prefer." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773643) DN DeWayne N. Owner > "I also find the revenue reporting tools helpful for tracking performance." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525) TS Tina S. Author > "They could be a bit more generous, but then I know that would probably increase the burden on the paid plans." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6236589) Aleksej S. CEO > "I've been using it for years with 20+ different clients for my email & SMS marketing agency and I love using it everyday." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545331) AD Alvaro D. CEO > "The integration with prestashop isn't the best yet" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545504) AR Angelica R. Account Manager > "My overall experience with Omnisend has been positive, as it simplifies marketing automation and drives results, though the pricing may be a..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892) Carmen B. Technical Merchandiser > "Warm-up emails require a lot of patience, onboarding was a little slow" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545864) MU Maria U. Customer Support Manager > "From email marketing and marketing automation, Omnisend offers great capabilities and has moved our business to the next level." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6499049) SF Sarah F. Owner > "Templates arent as nice as some email marketing companies and sometimes it isnt as easy to use" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6349401) DH Dauanie H. Owner > "It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs can rise..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166) CE Clarice E. Admin > "it's not as content savvy like others apps that send out emails." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6490634) AR Angelica R. Account Manager > "Omnisend's automation features are incredibly easy to use, allowing for personalised email and SMS marketing campaigns that save time and..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892) SB Sarah B. Research Analyst > "I have a huge issue about it’s ability to deliver ALL of my interactions, this is essentially what this specific software is made for." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4971264) TH Tessa H. Owner > "I also love that there are detailed instructions available to help automate custom emails for customers." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545334) SM Swastik M. Product Manager > "The occasional glitches act as an obstacle due to which e-mails are not sent to the target sometimes." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5031649) Alexandra D. Account Director > "It keeps our members engaged with timely updates on the latest news, releases, and events." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374) FP Fay P. Dir of Ops > "It's a little less user friendly since changes were made." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6537635) AJ Alyssa J. CEO founder > "Omnisend is such a helpful company when it comes to starting your emailing marketing because they have someone come on a zoom meeting with you..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545119) Pedro A. Marketing & Growth Ops > "Personalization of the emails: If you don't know much about code, you can't really personalize them at max" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5093530) RJ Ron J. Admin, Marketing Director > "Omnisend support offers very quick and knowledgable responses to questions via on-line chat." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789) DS Daniel S. President > "We switched from mailchimp to start SMS marketing, but there is not way to convert existing subscribers to sms marketing without manually going..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3780986) VR Verified Reviewer Head of E-Commerce > "The included SMS credits are welcome and perform very well for us." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773098) MP Mauren P. Owner > "You can't add a video to the platform and it doesn't have an app where you can upload pictures from your phone like Constant contact." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3799248) AF Arturs F. Email Marketer > "Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792) John S. Social Media Consultant > "One downside of Omnisend is that its pricing can be a bit high for businesses on a tight budget." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4794975) AF Arturs F. Email Marketer > "Very easy to integrate apps, manage flows and switch accounts to work on different stores." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792) NE Nessma E. Manager > "It costs $59/month for unlimited emails but not unlimited SMS." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4879788) SZ Salma Z. Marketing Director > "Omnisend offers a wide range of features including email campaigns, SMS marketing, push notifications, and more." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4793898) JAN Jo-Ann N. Owner > "The email campaigns functionality can be a bit slow to respond." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614) Justin A. Managing Director > "Very easy to set up and use, providing great levels of automation for our customer and prospect comms, as well as simple to create campaigns." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546208) VR Verified Reviewer Marketing Operations Specialist > "Just the basics, not enough to build all your transactional comms." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6223344) SJ Smita J. Developer > "Lot of inbuilt templates which makes it easy to create and send emails with ease." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6252041) VR Verified Reviewer Director > "My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282526) JAN Jo-Ann N. Owner > "Omnisend is second to none in terms of managing my email campaigns and automations. Once set up, everything just runs smoothly in the background..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614) Edward N. Affiliate Marketing Specialist > "The pricing structure may not be suitable for small businesses or startups with limited budgets, as it can be expensive compared to other email..." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4595869) ZM Zenia M. coo > "Easy to read and understand reports and able to create custom segments for audience." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545646) MM Monalisa M. Digital marketer > "Has been a little slow maybe its my PC, will have to check it up" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6228806) VR Verified Reviewer CEO > "Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545378) LM Liz M. Marketing Director > "For example, if I copy and paste text into a text box, it often doesn't format properly." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4292507) XM Xiomara M. Operations Manager > "I like that they are constantly adding new features to improve the quality of the platform and the user experience." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525725) IH Iain H. Director > "We had to add them back in manually and it was not possible to find out what had caused that bounce on just one of our newsletters." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3800350) FM Fiona M. Owner > "the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546468) MS Maike S. MD > "A LOT of info and onboarding communication that can be a bit overwhelming if you're not quite ready yet or moving at the same pace." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3783135) SS Sarah S. Marketing Manager > "I am happy with their pricing that is fit for SMBs and also the support who is always online to assist." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525809) EC Eliana C. Public relation > "It does not allow me to carry out the campaigns from my cell phone, I always need to use my computer" [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3792773) HM Hannah M. Marketing coordinator > "Ease of use and how easy it is to create beautiful looking mailers." [See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7008645) TS Tarun S. Director > "First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it." [See full review](https://www.capterra.com/p/153508/Omnisend/#SoftwareAdvice___4294817) [View Reviews](https://www.capterra.com/p/153508/Omnisend/reviews/) VR Verified Reviewer Virtual Assistant > "Capterra provides a massive advantage in B2B marketing by placing our product directly in front of buyers who are ready to purchase, and it shortens..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053539) JP Jelly P. Admin Staff > "In addition, the customization options for dashboards and reports feel limited, and integrations with other tools occasionally require manual..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) Bela Eka P. Digital Marketing > "It helps me create relevant emails quickly, and the sender warm-up tool gave me more confidence that my emails actually reach inboxes." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) AbdElaziz A. Jobless > "Some buttons take a second longer to respond after logging in, especially when switching between campaign views." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7051877) TM Tomya M. Product Manager > "It simplifies and streamlines my outreach process, helping me save time, stay organized, and connect with a larger number of qualified leads more..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7032975) Makinde M. Marketing > "I noticed slower performance when handling large email campaigns, with delays in sending and processing emails, which impacted campaign effectiveness..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6520028) Ardia Pramesti N. Virtual Assistant > "It helps reduce manual work and allows me to focus more on strategy rather than execution. While there are a few areas that could be refined, the core..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087721) Bela Eka P. Digital Marketing > "Occasionally, tasks duplicated or transitions froze, which was slightly annoying, but easy to fix." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976) Mardi R. Funnel Strategist > "I saved hours each week and got better results compared to doing everything manually. While there’s room for improvement with data accuracy, the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6876488) EU Edbonessa U. Junior Graphic Designer and Copywriter > "The email display popping up on the start page felt a bit distracting and overwhelming at first, especially for non-SaaS users like me." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6886252) Alviyah S. Admin > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts and significantly increase my leads and meeting schedule with." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) DN Daniel N. Head of Human Resource > "Sometimes the interface feels slightly crowded when too many options are open, which can confuse first-time users." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7016582) Jacob T. Freelance > "It’s streamlined my overall client outreach process which made my lead generation much faster, as well as helping me run more personalized email..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847370) AL Amanda L. Web Developer > "It's also less flexible for long-form or creative content" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087780) EM Erisha M. Admin > "I also like the AI email writer feature, which helps me write polite and clear offer emails, even though I'm not a copywriting expert." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845869) JP Jelly P. Admin Staff > "I’ve also observed that customer support response times can vary, which can delay issue resolution." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243) RA Rachmawati A. IT Support > "I also appreciate the quality of the AI-generated content, especially for outreach and email writing, as it saves a lot of time and effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087147) Praise O. Email Copywriter > "There are instances where analytics data may not accurately reflect campaign performance, causing uncertainty about the effectiveness of my strategies..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) BB Brandon B. Vice President Operations > "The inbox warming tool has been essential in maintaining our domain health—before implementing it, many of our emails were going straight to spam...." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070) VR Verified Reviewer Founder > "Ordered this product 24 hours ago to replace instantly, glad i didn't cancel instantly yet cause these guys just took my money, there support keeps..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6380556) Lucia M. Former Co-Leader of Community Relation > "AI ensures that messages arrive in inboxes with no manual effort and actively manages sender reputation through automated warm-up methods." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6831583) Chaima T. marketing manager > "Before that, outreach took a lot of manual time and wasn’t very consistent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Gabriela R. Copywriter > "The database of 700 M+ professionals is a game-changer, and the interface makes it easy even non-tech-savvy users to create and launch cold email..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780042) Nnenna I. Copywriting, Cold email marketing > "Managing leads within the platform is difficult, leading to inefficiencies in lead nurturing and conversion efforts." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6503414) Mellika K. Freelancer > "The platform allows me to track user behavior and optimize both emails and landing pages for maximum conversions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6864240) MaM María M. Digital Marketing > "The free trial is quite limited, the interface is not very user-friendly, and there are restrictions on the number of emails that can be sent." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) Abereowo D. Email marketer > "In just a few months, I have closed a deal that gives me an amazing 1000% ROI by providing high-ticket marketing and email services to coaches and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7007225) VR Verified Reviewer Digital Marketing > "The system can feel slightly heavy if too many tasks run at once." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7017787) EC Eana C. VP > "Its user-friendly interface and customizable templates make it simple to create compelling content that resonates with my audience." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845726) AP Agbelusi P. Website Designer > "I was previously dealing with low-intent lists that wasted my effort." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598) Chaima T. marketing manager > "I really like how the AI helps with personalization and writing variations that sound natural and not robotic." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119) Raphael M. Digital Marketing Executive > "Moreover, its over-reliance on writing could potentially devalue human creativity and critical thinking skills if not used judiciously as a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6304826) Gabriela R. Copywriter > "What I loved the most was how quickly I could find verified emails and useful contact details using the Chrome Extension - all while browsing a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780042) JE Jennifer E. Email marketing > "Collaborating on email campaigns with team members and stakeholders may be difficult without built-in collaboration features and tools." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6505692) Yulia Handayani H. Compliance officer > "With the unlimited accounts feature, I can perform my work while saving time." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089933) VR Verified Reviewer Owner > "Some formats don’t upload easily." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087073) Amalia A. Digital Marketing > "This platform is great for people who want to simplify prospecting and cold email using AI and automation." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087632) LW Lindsey W. Social Media Expert and Owner of Magenta Strategies > "The learning curve could be a bit steeper for users unfamiliar with marketing automation platforms.." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6820887) Praise O. Email Copywriter > "By providing customisable templates and automation features for me, it allows me to respond promptly to market changes and stay ahead of the..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639) VR Verified Reviewer Strategist > "Occasional glitches that rarely impact its performance." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6861802) Ascar A. Digital Marketing > "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts, and significantly increased my leads and meeting schedules, all..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643) VR Verified Reviewer Netsuite consultant > "Lack of information on pricing, success rates, and specific features makes it difficult to assess value" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6340648) DECMAMILA E. Web Developer > "It provides a steady monthly value and makes it easy to justify costs to my team by showing visible returns." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7080246) CE Candra E. Staff > "Sometimes the filters feel a little overwhelming when you’re new." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010214) Imad D. Senior editor > "The AI-powered personalization, unlimited email accounts, and advanced analytics have transformed our campaigns, boosting deliverability and response..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6404268) NS Nabila S. Virtual Assistant > "One thing I was slightly disappointed on was the user interface of success.ai when using my phone." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6850149) BB Barnabas B. Real estate firm > "Success.ai is a powerful solution for automating and scaling email outreach while it takes time to master the benefits in terms of efficiency, better..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) SG Samuel G. No code App Developer > "Scaling campaigns within the platform seems challenging, limiting expansion opportunities" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6525551) BB Barnabas B. Real estate firm > "its AI-driven tools make lead generation more efficient, helping boost engagement and response rates, the platform is intuitive to use, and features..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) Abdallah M. Digital Marketing Executive > "Segmentation options within Success.ai can be limited and somewhat difficult to navigate." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6747407) Abioye S. Content Writer > "The platform's limitless sending capabilities and cutting-edge analytics empower me to reach a wider audience, personalize messages, and achieve..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6511052) VR Verified Reviewer Sales. > "What I don't like about success ai is that it's abit expensive compared with other companies that offer the same same product that success ai gives." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6530641) Abiodun B. Email marketer > "I am amazed by the insight I've gained from the platform and unlimited stability with the ability to manage unlimited email accounts and warm-ups and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6478479) VR Verified Reviewer Teaching > "The least that I don't like to success ai is this is an artificial intelligence sometimes they are not true about the information because it is like a..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745391) Vonny P. Dealer > "The AI tools are really helpful for generating ideas and saving time, especially when working on outreach and content." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087311) BB Barnabas B. Real estate firm > "Sometimes, the platform can be a bit slow, and there may be a few bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510) Polina S. COO > "ai helps me attract better leads by crafting targeted and engaging emails." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094195) DM Dmitri M. CEO > "Can be complicated to learn it if you're not experienced in using such products." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780580) Deividas I. CEO > "They're reliable and fast ROI, we have calculated that it would need 2800$ total investment to get maximum of the Success.ai so after three or months..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745646) UA Ugonna A. Writer > "At first I found it hard to navigate the site." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847602) MaM María M. Digital Marketing > "It makes it easier for me to choose the most effective words to capture my customers' attention and also assists me with automatic responses when I’m..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349) JM Joe M. CEO > "They kept stalling and trying to get me past the 14 day refund window." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) Alviyah S. Admin > "The unlimited email accounts and warm-ups have transformed my outreach strategy, allowing me to connect with vast network effortlessly" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474) JM Joe M. CEO > "You are unable to get leads outside a major city in CA." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) AP Agbelusi P. Website Designer > "The focus on reliable quality means my working hours are now spent talking to genuine, interested clients who are eager to buy from us." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598) Aldo I. M. CEO > "They had many bugs, campaigns hardly worked." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6242027) Vladyslav Y. Support > "What I noticed is that the verified data cuts down my rejection rate when reaching out." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7040212) Kunle Emmanuel A. Senior Content Writer > "Its bulky and could be overwhelming to newbies in the marketing space" [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6486340) Allysa Putri K. Social Media Content Strategy > "It simplifies email marketing and sales outreach with smart automation, saving me time and improving engagement. While there’s a bit of a learning..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6709632) Julie P. Freelance Book Reviewer, Writer, and Editor > "Technicians are often unavailable for demonstrations or answering questions." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6730506) Favour M. Creative Writing > "Success.ai has helped me create personalized emails that are specific to different clients, and has helped me improve my brand loyalty and growth." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6526377) Precious '. Content Marketer > "The difficulty of navigating the features is what I disliked most." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6492337) ND Niko D. Technical Support > "It helps me and the company to contact more people while staying confident about the quality of information." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7024056) JM Joe M. CEO > "This may be a great product when they work out all the bugs, but I would not buy it right now." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455) VR Verified Reviewer Executive Virtual Assistant > "It frees up my time so I can focus on actual conversations with prospects instead of research." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7069782) Ivana C. quality control > "I experience occasional bugs." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) Germán M. Founder > "Our overall experience is highly positive; the platform effectively solved the core problem of achieving repeatable, predictable sales pipeline growth." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7039309) Liveleth O. Marketer > "Success ai technology is a bit complex to use." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6360615) Ivana C. quality control > "Success.ai understands the challenges of email marketing and sales outreach, which is why they offer smart automation designed to save you time and..." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863) PA Paul A. Content Writer > "The pricing is a bit on the expensive side." [See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6501662) [View Reviews](https://www.capterra.com/p/10013316/Success-ai/reviews/) ## User interface 4.73 (836) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/) 4.84 (415) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Omnisend Top features 37/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/153508/Omnisend/#features) Success.ai 16/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/10013316/Success-ai/#features) ### Recognition No recognitions have been awarded to Omnisend No recognitions have been awarded to Success.ai ### Deployment & support Omnisend Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Success.ai Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Omnisend - By Omnisend - Located in United Kingdom - Founded in 2014 Success.ai - By Success.ai - Located in United States - Founded in ## 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