# Compare Omnisend vs Project Broadcast 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Project Broadcast and Omnisend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153508-10015149/Omnisend-vs-Project-Broadcast

---

# Project Broadcast vs Omnisend Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Project BroadcastOmnisend2/4 selected

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

[## Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

NC

BW

SM

Based on [647 reviews](#user-reviews)

Positive

644

Neutral

1

Negative

2

[## Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

$16.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [836 reviews](#user-reviews)

Positive

816

Neutral

17

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 6,436 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

SMS Messaging

4.8

Mass Texting

4.9

Campaign Scheduling

4.8

Message Personalization

4.8

Scheduled Messaging

4.9

82%Fit

Feature ratings

SMS Messaging

4.8

Mass Texting

4.5

Campaign Scheduling

4.7

Message Personalization

4.6

Scheduled Messaging

4.9

User satisfaction

User satisfaction

4.9

User reviews[647](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.7

User reviews[836](https://www.capterra.com/p/153508/Omnisend/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$16Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses looking to maximize their customer engagement and leverage the power of SMS / text message marketing.

Best for

Omnisend is used by eCommerce brands, online retailers, digital marketers, CRM specialists, email marketing managers, and social media marketers.

## User reviews

Pros & cons

NC

Nora C.

Independent Sales Consultant

> "It allows me to use the time I would be using texting follow ups, host coaching, bookings, etc every single customer, hostess,..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269119)

AK

Angie K.

Owner

> "I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

BW

Brenda W.

Independent Pampered Chef Consultant

> "PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

TL

Tiffany L.

Beauty Consultant

> "I was using a different service for the past couple of months & I had a separate number, but I couldnt see or control the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6567674)

SM

Stacy M.

Independent consultant

> "My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

NB

Nicole B.

Owner

> "You can never pause your account or downgrade or you lose all your credits."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

SN

Sabrina N.

Director

> "I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

KT

Karen T.

Independent Sales Director

> "I used a different provider before and it came to my attention that about half weren’t actually receiving my texts, so while PB..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6492245)

IR

Irina R.

solo

> "As the owner of Sourdough Circle Micro-Bakery, I’ve found Project Broadcast incredibly helpful for staying connected with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7033680)

SS

Sara S.

Virtual Technician and Assistant

> "I don’t care for the fact that there are some words that would mark a message as “spam”, & then the message won’t be sent out."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

SN

Sabrina N.

Director

> "I like how they have many options to make sending out bulk messages to my customers easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

LS

Leanna S.

Independent Consultant

> "I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6656789)

AG

Andrea G.

Infidelity Coach

> "I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7059233)

PH

Pamela H.

Independent Consultant

> "Sometimes my scheduled posts take longer than predicted to send, and on occasion was delivered late."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6546891)

SY

Shelly Y.

Consultant

> "I love that I have an exact spot for all my business messages and they can all go at once and not clog up my personal feed with..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6789941)

AS

Amanda S.

Brand Partner

> "When messages fail to send, the error messages are confusing and I often don't know what they mean."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6374791)

SM

Stacy M.

Independent consultant

> "I was able to upload all my contacts and start sending messages immediately."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

SW

Stephanie W.

Independent Beauty Consultant

> "That customers were confused with messages not coming from my regular mobile phone number."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6653438)

HN

Heidi N.

Advanced Director PC Consultant

> "I love it for my customer service follow ups, and to send thank you messages for orders, and sales messages when sales are..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293807)

CM

Christie M.

Senior Director

> "If I use it as much as I would like, it becomes a bit too pricey for my budget."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269256)

LS

Lauren S.

Owner of social Selling Business

> "Great app to use for networking and connecting with leads Which allows me to let my business run on auto pilot and work on other..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6575728)

CB

Catherine B.

Independent sales consultant

> "I noticed certain actions aren’t available on phones vs a laptop."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6672190)

RT

Rachel T.

Owner

> "My favorite is creating messages for my customers, then scheduling them to send whenever I want!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6784576)

DF

Diane F.

Independent Stylist

> "I dont like that u cant put subscription on hold for a month without losing all credits on account"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6249367)

CM

Charity M.

Independent Consultant

> "It allows us to quickly send and schedule messages or sets of messages to best serve our customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285246)

NB

Nicole B.

Owner

> "Have to keep paying every month or you lose them."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

LS

Liz S.

wellness advocate

> "I like the ease of being able to send a message out to my clients quickly, and also setup key words to guide them to documents..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

DP

Danyelle P.

Consultant

> "I can't use my personal number to send the texts"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6493582)

TB

Teal B.

Independent consultant

> "Love prescheduled messages, tracking, being able to call using that phone number, how it tracks who says “stop”"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

RP

Rami P.

Independent Seint Beauty artist

> "I just got lazy being able to do that with my cell phone service SMS. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257140)

BW

Brenda W.

Independent Pampered Chef Consultant

> "I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

CO

Claudine O.

Consultant

> "Consumers are reluctant to opt in to receive additional information through links."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6234811)

KW

Kim W.

Team Leader

> "Being able to schedule my messages, even my replies can be scheduled which is key for me because I work odd hrs."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6404000)

AF

Amy F.

Manager

> "I want to have all my prospects saved in one application and now I can't."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6609598)

RB

Rachel B.

Managing Market Builder

> "I love that I can contact all of my clients at one time with a text straight to their inbox that tells them all of the info they..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6296459)

CE

Cheryl E.

Independent consultant

> "Cost factor. But nothing is free these days"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6778469)

TLP

Terri Lee P.

Owner

> "I also love that there is an app for my phone so I can do it on the fly."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

AR

Anna R.

volunteer coordinator

> "the set up is sometime difficult to manage. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6762935)

JW

Jennifer W.

Star Consultant

> "PB has been a total game changer for my business and the number of people I need to reach that may not always be tuned into my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6674770)

EW

Elizabeth W.

Sales Leader

> "The only thing I don’t like is when messages are not delivered."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293930)

KW

Kate W.

Owner

> "I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6628543)

TS

Tonia S.

CEO

> "I tried to pause an automated text to a group of people due to the holiday and if there was the option to do that I couldn’t..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6101054)

JO

Julie O.

Sales Consultant

> "Project Broadcast has been great for me as I have not had a lot of time to invest in my business, but this allows me to reach..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6298203)

LD

Lisa D.

Director

> "Hard to edit and it doesn’t save my work."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252304)

BR

Beth R.

Business owner

> "There are so many functions that can accomplish anything I could possibly want as far as text and call is concerned with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263409)

TB

Teal B.

Independent consultant

> "It’s a little bit hard to learn and navigate the training"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

TLP

Terri Lee P.

Owner

> "I love the ease of sending out messages to my entire team with one simple set up."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

JH

Jessica H.

Director

> "Sometime the wording of different areas are hard to understand"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269399)

HM

Hannah M.

Influencer

> "I am using project broadcast for my business and I’m able to check back in with people easier by scheduling messages"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

MP

Marjean P.

Independent Consultant

> "messages talk a long time to process through - mine take about 3 hours"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291216)

CN

Cindy N.

Owner

> "I have been able to get a few more sales from people that hadn't purchased in a while because a text message is more personal..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6236902)

REW

Ronald Earl W.

Founder

> "Support is sometimes slow and not clear."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6250021)

RP

Renee P.

Executive Director

> "It allows me to streamline my communication for my clients and saves me so much time!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252366)

CH

Christina H.

Owner

> "Can be difficult to pick back up if you haven’t setup something new for a while."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6286402)

HB

Heather B.

Direct sales consultant

> "I can even plan parties with ease and do follow up campaigns that keep my in good standing with customer service."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290753)

HM

Hannah M.

Influencer

> "It doesn’t open the chats the way I expected"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

EW

Erin W.

Scentsy independent consultant

> "Project Broadcast has been great for keeping in touch with my team and my customers"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6802375)

PA

Phyllis A.

Self Employed

> "Doesn’t allow for 3 way messaging if someone decides to add a person it separates the message."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079381)

AK

Angie K.

Owner

> "I love how much time it saves me to be able to easily set up a set of messages for my customers and stay in contact with them..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

CA

Chelsea A.

Director

> "Having a lot of unsent messages so far with no justification"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6369145)

KL

Kristie L.

Owner

> "The ability to include pictures, links and really customize."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6710544)

SC

Sonya C.

Network Marketing Professional

> "It can be difficult to sort through to see what you want."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

AA

Angela A.

Distributor Consultant

> "Love being able ro send multiple texts at one time with individual personalization."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6265128)

KT

Kelly T.

Ambassador

> "It isn't as user friendly in some areas as I would expect."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291082)

LB

Laura B.

Independent Certified Health Coach

> "I can schedule in advance, never miss a birthday or client anniversary celebration, the support is amazing and the tool gives me..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6054593)

CR

Carina R.

Consultant

> "I cant find how to pay my bill."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683214)

NB

Nicole B.

Independent Beauty Consultant

> "I do like the overall idea and quality of pb that I have actually suggested it to family members for kids going to college and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6202856)

LS

Liz S.

wellness advocate

> "the cost is a little high in my opinion for what it does"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

AW

Ashley W.

Independent Scentsy Consultant

> "Overall PB is a must have if you need to mass reach a ton of customers at once about your business - Have them come to you &..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257092)

TL

Tracy L.

seint artist

> "does not send me text to update if out of credits and scheduled messages will not be sent"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6192906)

LG

Lola G.

Direct sales

> "Very user friendly with courses designed to make using programs simple and offers ways to improve and grow my marketing campaigns"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274300)

BV

Brittany V.

Sexual Wellness Educator

> "Not sure how to set up things within in."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274273)

AC

Amy C.

CEO

> "I can also set messages to go out on dates and times that I have already set, so my campaigns run smooth, and the schedule..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6119839)

SC

Sonya C.

Network Marketing Professional

> "I got orders from people who dont always order."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

MT

Melissa T.

Manager

> "Love the fact that I can schedule messages with individual names for a mass text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6282379)

MM

Melanie M.

Owner

> "I have a hard time with the campaigns."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6301367)

SS

Sara S.

Virtual Technician and Assistant

> "I love being able to set up campaigns & send out scheduled messages to my customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

RP

Rachael P.

Wellness Consultant

> "Occasional glitches that dumped my messages while I was creating/writing in the app."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6176781)

CK

Cheryl K.

Director

> "I love being able to send a personalized message to all my clients (currently 200+) in one click, I love the AI feature and the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6208824)

JL

Jody L.

Senior Exec Manager

> "I'm just alittle confused about how to add credits and how many credits I use each time I send a text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6141323)

[View Reviews](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

AI

Aleksandar I.

Creative Director

> "The email builder is clean and visual, and I can create automated workflows (like welcome or cart recovery emails) without needing much tech..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500)

FA

Frank A.

Head of Digital

> "SMS for back‑in‑stock alerts is also limited; while the email version links directly to the specific product a customer requested, the SMS can..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

FA

Frank A.

Head of Digital

> "Integration with BigCommerce is clean, and the back‑in‑stock automation works reliably at the variant level with clear visibility into requests..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

FA

Frank A.

Head of Digital

> "The push notification feature feels too basic for real use because the permission prompt appears immediately when someone visits the site, which..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

WP

Wade P.

Vice President

> "The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. "

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773133)

YC

Yusuf C.

Founder

> "There are certain pages where it's not easy to simply "exit" what you're doing, and when you're creating new campaigns, you have to select a..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773663)

DL

Dakota L.

Web Designer

> "Omnisend has certainly grown on me, they integrate with Judge.me reviews and allow us deeper customer segmentation than what's normally..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6807827)

MF

Megan F.

Marketing Specialist

> "Also when utilizing the mobile only features there is a button at the bottom that displays the email again with desktop features which can be..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545315)

DH

Dauanie H.

Owner

> "The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better engagement. Plus,..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166)

LS

Linda S.

Owner, Designer, Marketing, Making

> "I have yet to realize any sales with my campaigns so I may have to leave it as the fees are too high for small businesses."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338)

AI

Aleksandar I.

Creative Director

> "Omnisend has made it much easier for me to stay in touch with customers and keep my marketing consistent."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500)

LS

Linda S.

Owner, Designer, Marketing, Making

> "To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338)

Micah J.

Owner

> "I have been able to be more consistent in sending emails and its allowed me to send more professional looking emails with links and"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6775678)

DN

DeWayne N.

Owner

> "Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525)

Vincenzo Bernardino R.

Marketing Advisor

> "The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without overcomplicating..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546537)

SP

Stephanie P.

Owner

> "The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773214)

KH

Karen H.

Graphic Designer and Digital Marketing

> "I really appreciate the saved template feature—it takes so much of the stress out of building a campaign and makes the whole process feel more..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773582)

TH

Thandi H.

MD

> "For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6541825)

JF

Jonah F.

Writer

> "Omnisend offers comprehensive functions for marketing automation and delivers omnichannel messaging platform"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6800255)

VR

Verified Reviewer

Website Marketing Manager

> "We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better reports."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525796)

Olivia G.

Owner

> "Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my small..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545185)

JA

Jamie A.

Founder and Owner

> "Sometimes, I don't understand why I can't manipulate content blocks as I want to."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773905)

LK

Leena K.

Founder

> "The integration with Shopify makes it the top option I recommend to clients and businesses who are looking to send email automations and..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545042)

LB

Lou B.

Web Shop Developer and Accounts

> "Sometimes the design elements can be a little restrictive."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773100)

TA

Thanos A.

Email Nerd

> "It is the perfect Email marketing tool for small and medium-sized businesses and it can be quite scalable as well."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044)

VR

Verified Reviewer

Director

> "Tricky to embed into Shopify website and analytics data is often incorrect."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545127)

FA

Frank A.

Head of Digital

> "It’s become a straightforward part of our workflow without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

RJ

Ron J.

Admin, Marketing Director

> "We switched to Omnisend after having delivery and subsequent support issues with different major service."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789)

Alexandra D.

Account Director

> "We’ve seen increased open rates and higher member retention, thanks to the platform’s reliable automation and segmentation features."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374)

BC

Benjamin C.

General Manager

> "Email builder can be buggy at times and misalign."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6735002)

TA

Thanos A.

Email Nerd

> "Easy to use and draw reports from and also it is quite affordable in comparison to their competition considering what you get with your monthly..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044)

DT

Duncan T.

Owner

> "Some of the template duplications are a little annoying."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6510571)

PW

Paul W.

Contractor

> "As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is top-notch..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6531795)

VR

Verified Reviewer

Marketing Manager

> "It is a little bit more expensive than we'd prefer."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773643)

DN

DeWayne N.

Owner

> "I also find the revenue reporting tools helpful for tracking performance."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525)

TS

Tina S.

Author

> "They could be a bit more generous, but then I know that would probably increase the burden on the paid plans."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6236589)

Aleksej S.

CEO

> "I've been using it for years with 20+ different clients for my email & SMS marketing agency and I love using it everyday."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545331)

AD

Alvaro D.

CEO

> "The integration with prestashop isn't the best yet"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545504)

AR

Angelica R.

Account Manager

> "My overall experience with Omnisend has been positive, as it simplifies marketing automation and drives results, though the pricing may be a..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892)

Carmen B.

Technical Merchandiser

> "Warm-up emails require a lot of patience, onboarding was a little slow"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545864)

MU

Maria U.

Customer Support Manager

> "From email marketing and marketing automation, Omnisend offers great capabilities and has moved our business to the next level."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6499049)

SF

Sarah F.

Owner

> "Templates arent as nice as some email marketing companies and sometimes it isnt as easy to use"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6349401)

DH

Dauanie H.

Owner

> "It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs can rise..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166)

CE

Clarice E.

Admin

> "it's not as content savvy like others apps that send out emails."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6490634)

AR

Angelica R.

Account Manager

> "Omnisend's automation features are incredibly easy to use, allowing for personalised email and SMS marketing campaigns that save time and..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892)

SB

Sarah B.

Research Analyst

> "I have a huge issue about it’s ability to deliver ALL of my interactions, this is essentially what this specific software is made for."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4971264)

TH

Tessa H.

Owner

> "I also love that there are detailed instructions available to help automate custom emails for customers."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545334)

SM

Swastik M.

Product Manager

> "The occasional glitches act as an obstacle due to which e-mails are not sent to the target sometimes."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5031649)

Alexandra D.

Account Director

> "It keeps our members engaged with timely updates on the latest news, releases, and events."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374)

FP

Fay P.

Dir of Ops

> "It's a little less user friendly since changes were made."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6537635)

AJ

Alyssa J.

CEO founder

> "Omnisend is such a helpful company when it comes to starting your emailing marketing because they have someone come on a zoom meeting with you..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545119)

Pedro A.

Marketing & Growth Ops

> "Personalization of the emails: If you don't know much about code, you can't really personalize them at max"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5093530)

RJ

Ron J.

Admin, Marketing Director

> "Omnisend support offers very quick and knowledgable responses to questions via on-line chat."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789)

DS

Daniel S.

President

> "We switched from mailchimp to start SMS marketing, but there is not way to convert existing subscribers to sms marketing without manually going..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3780986)

VR

Verified Reviewer

Head of E-Commerce

> "The included SMS credits are welcome and perform very well for us."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773098)

MP

Mauren P.

Owner

> "You can't add a video to the platform and it doesn't have an app where you can upload pictures from your phone like Constant contact."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3799248)

AF

Arturs F.

Email Marketer

> "Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792)

John S.

Social Media Consultant

> "One downside of Omnisend is that its pricing can be a bit high for businesses on a tight budget."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4794975)

AF

Arturs F.

Email Marketer

> "Very easy to integrate apps, manage flows and switch accounts to work on different stores."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792)

NE

Nessma E.

Manager

> "It costs $59/month for unlimited emails but not unlimited SMS."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4879788)

SZ

Salma Z.

Marketing Director

> "Omnisend offers a wide range of features including email campaigns, SMS marketing, push notifications, and more."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4793898)

JAN

Jo-Ann N.

Owner

> "The email campaigns functionality can be a bit slow to respond."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614)

Justin A.

Managing Director

> "Very easy to set up and use, providing great levels of automation for our customer and prospect comms, as well as simple to create campaigns."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546208)

VR

Verified Reviewer

Marketing Operations Specialist

> "Just the basics, not enough to build all your transactional comms."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6223344)

SJ

Smita J.

Developer

> "Lot of inbuilt templates which makes it easy to create and send emails with ease."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6252041)

VR

Verified Reviewer

Director

> "My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282526)

JAN

Jo-Ann N.

Owner

> "Omnisend is second to none in terms of managing my email campaigns and automations. Once set up, everything just runs smoothly in the background..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614)

Edward N.

Affiliate Marketing Specialist

> "The pricing structure may not be suitable for small businesses or startups with limited budgets, as it can be expensive compared to other email..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4595869)

ZM

Zenia M.

coo

> "Easy to read and understand reports and able to create custom segments for audience."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545646)

MM

Monalisa M.

Digital marketer

> "Has been a little slow maybe its my PC, will have to check it up"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6228806)

VR

Verified Reviewer

CEO

> "Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545378)

LM

Liz M.

Marketing Director

> "For example, if I copy and paste text into a text box, it often doesn't format properly."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4292507)

XM

Xiomara M.

Operations Manager

> "I like that they are constantly adding new features to improve the quality of the platform and the user experience."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525725)

IH

Iain H.

Director

> "We had to add them back in manually and it was not possible to find out what had caused that bounce on just one of our newsletters."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3800350)

FM

Fiona M.

Owner

> "the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546468)

MS

Maike S.

MD

> "A LOT of info and onboarding communication that can be a bit overwhelming if you're not quite ready yet or moving at the same pace."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3783135)

SS

Sarah S.

Marketing Manager

> "I am happy with their pricing that is fit for SMBs and also the support who is always online to assist."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525809)

EC

Eliana C.

Public relation

> "It does not allow me to carry out the campaigns from my cell phone, I always need to use my computer"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3792773)

HM

Hannah M.

Marketing coordinator

> "Ease of use and how easy it is to create beautiful looking mailers."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7008645)

TS

Tarun S.

Director

> "First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it."

[See full review](https://www.capterra.com/p/153508/Omnisend/#SoftwareAdvice___4294817)

[View Reviews](https://www.capterra.com/p/153508/Omnisend/reviews/)

## User interface

4.88 (647)

4.73 (836)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Project Broadcast

Top features

27/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/10015149/Project-Broadcast/#features)

Omnisend

24/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/153508/Omnisend/#features)

### Recognition

No recognitions have been awarded to Project Broadcast

No recognitions have been awarded to Omnisend

### Deployment & support

Project Broadcast

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Omnisend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Project Broadcast

-   By Project Broadcast
-   Located in United States
-   Founded in

Omnisend

-   By Omnisend
-   Located in United Kingdom
-   Founded in 2014

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4.1

[View full comparison](https://www.capterra.com/compare/180158-10015149/Twilio-Communications-Platform-vs-Project-Broadcast)

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$16/month

Price

$15/month

4.5

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-153508/ActiveCampaign-vs-Omnisend)

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

vs

[LabsMobile](https://www.capterra.com/p/10029040/LabsMobile/)[4.73 (44)](https://www.capterra.com/p/10029040/LabsMobile/#reviews)

$21/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/10015149-10029040/Project-Broadcast-vs-LabsMobile)

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/)

$16/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153508-198994/Omnisend-vs-Systeme)