---
title: "Compare Omnisend vs Mailtrack 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Omnisend and Mailtrack based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/153508-164512/Omnisend-vs-MailTrack"
page_type: "comparison"
language: "en"
---

# Omnisend vs Mailtrack Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OmnisendMailtrack2/4 selected

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

[Mailtrack](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

[## Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

$16.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [837 reviews](#user-reviews)

Positive

817

Neutral

17

Negative

3

[## Mailtrack](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

Starting Price

$2.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

210

Neutral

11

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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### Mailjet

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Starting Price

$19.00

Other,Per Month

Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

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### Keap

4.1 (1,299)

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of reviewers  
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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,530 reviews from email tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

API

4.4

Email Distribution

4.5

Engagement Tracking

4.4

Email Marketing

4.8

Reporting/Analytics

4.2

61%Fit

Missing features

Not enough reviews

Feature ratings

API

NA

Email Distribution

4.2

Engagement Tracking

\--

Email Marketing

4.3

Reporting/Analytics

4.4

User satisfaction

User satisfaction

4.7

User reviews[837](https://www.capterra.com/p/153508/Omnisend/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$16Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$2.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Omnisend is used by ecommerce brands, online retailers, and DTC stores, and by the email marketing, ecommerce, and retention teams and agencies running them.

Best for

Sales reps, recruiters, agencies, consultants and small teams who send important email from Gmail and need to know whether it was read before deciding when to follow up.

## User reviews

Pros & cons

FA

Frank A.

Head of Digital

> "Integration with BigCommerce is clean, and the back‑in‑stock automation works reliably at the variant level with clear visibility into..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

FA

Frank A.

Head of Digital

> "SMS for back‑in‑stock alerts is also limited; while the email version links directly to the specific product a customer requested, the..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

AI

Aleksandar I.

Creative Director

> "The email builder is clean and visual, and I can create automated workflows (like welcome or cart recovery emails) without needing much..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500)

FA

Frank A.

Head of Digital

> "The push notification feature feels too basic for real use because the permission prompt appears immediately when someone visits the..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

DH

Dauanie H.

Owner

> "The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166)

MF

Megan F.

Marketing Specialist

> "Also when utilizing the mobile only features there is a button at the bottom that displays the email again with desktop features which..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545315)

Vincenzo Bernardino R.

Marketing Advisor

> "The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546537)

YC

Yusuf C.

Founder

> "There are certain pages where it's not easy to simply "exit" what you're doing, and when you're creating new campaigns, you have to..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773663)

Olivia G.

Owner

> "Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545185)

TH

Thandi H.

MD

> "For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6541825)

WP

Wade P.

Vice President

> "The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. "

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773133)

VR

Verified Reviewer

Website Marketing Manager

> "We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525796)

LK

Leena K.

Founder

> "The integration with Shopify makes it the top option I recommend to clients and businesses who are looking to send email automations and..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545042)

LS

Linda S.

Owner, Designer, Marketing, Making

> "I have yet to realize any sales with my campaigns so I may have to leave it as the fees are too high for small businesses."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338)

DL

Dakota L.

Web Designer

> "Omnisend has certainly grown on me, they integrate with Judge.me reviews and allow us deeper customer segmentation than what's normally..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6807827)

LS

Linda S.

Owner, Designer, Marketing, Making

> "To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338)

FA

Frank A.

Head of Digital

> "It’s become a straightforward part of our workflow without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7116535)

DN

DeWayne N.

Owner

> "Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525)

Alexandra D.

Account Director

> "We’ve seen increased open rates and higher member retention, thanks to the platform’s reliable automation and segmentation features."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374)

SP

Stephanie P.

Owner

> "The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773214)

AI

Aleksandar I.

Creative Director

> "Omnisend has made it much easier for me to stay in touch with customers and keep my marketing consistent."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500)

VR

Verified Reviewer

Director

> "Tricky to embed into Shopify website and analytics data is often incorrect."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545127)

PW

Paul W.

Contractor

> "As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6531795)

RJ

Ron J.

Admin, Marketing Director

> "We switched to Omnisend after having delivery and subsequent support issues with different major service."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789)

Micah J.

Owner

> "I have been able to be more consistent in sending emails and its allowed me to send more professional looking emails with links and"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6775678)

BC

Benjamin C.

General Manager

> "Email builder can be buggy at times and misalign."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6735002)

KH

Karen H.

Graphic Designer and Digital Marketing

> "I really appreciate the saved template feature—it takes so much of the stress out of building a campaign and makes the whole process feel..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773582)

JA

Jamie A.

Founder and Owner

> "Sometimes, I don't understand why I can't manipulate content blocks as I want to."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773905)

JF

Jonah F.

Writer

> "Omnisend offers comprehensive functions for marketing automation and delivers omnichannel messaging platform"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6800255)

DT

Duncan T.

Owner

> "Some of the template duplications are a little annoying."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6510571)

Aleksej S.

CEO

> "I've been using it for years with 20+ different clients for my email & SMS marketing agency and I love using it everyday."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545331)

LB

Lou B.

Web Shop Developer and Accounts

> "Sometimes the design elements can be a little restrictive."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773100)

AR

Angelica R.

Account Manager

> "My overall experience with Omnisend has been positive, as it simplifies marketing automation and drives results, though the pricing may..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892)

AD

Alvaro D.

CEO

> "The integration with prestashop isn't the best yet"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545504)

MU

Maria U.

Customer Support Manager

> "From email marketing and marketing automation, Omnisend offers great capabilities and has moved our business to the next level."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6499049)

Carmen B.

Technical Merchandiser

> "Warm-up emails require a lot of patience, onboarding was a little slow"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545864)

DH

Dauanie H.

Owner

> "It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166)

SM

Swastik M.

Product Manager

> "The occasional glitches act as an obstacle due to which e-mails are not sent to the target sometimes."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5031649)

AR

Angelica R.

Account Manager

> "Omnisend's automation features are incredibly easy to use, allowing for personalised email and SMS marketing campaigns that save time and..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6609892)

FP

Fay P.

Dir of Ops

> "It's a little less user friendly since changes were made."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6537635)

TH

Tessa H.

Owner

> "I also love that there are detailed instructions available to help automate custom emails for customers."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545334)

VR

Verified Reviewer

Marketing Manager

> "It is a little bit more expensive than we'd prefer."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773643)

Alexandra D.

Account Director

> "It keeps our members engaged with timely updates on the latest news, releases, and events."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374)

Pedro A.

Marketing & Growth Ops

> "Personalization of the emails: If you don't know much about code, you can't really personalize them at max"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___5093530)

TA

Thanos A.

Email Nerd

> "It is the perfect Email marketing tool for small and medium-sized businesses and it can be quite scalable as well."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044)

JAN

Jo-Ann N.

Owner

> "The email campaigns functionality can be a bit slow to respond."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614)

AJ

Alyssa J.

CEO founder

> "Omnisend is such a helpful company when it comes to starting your emailing marketing because they have someone come on a zoom meeting..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545119)

VR

Verified Reviewer

Marketing Operations Specialist

> "Just the basics, not enough to build all your transactional comms."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6223344)

RJ

Ron J.

Admin, Marketing Director

> "Omnisend support offers very quick and knowledgable responses to questions via on-line chat."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789)

TS

Tina S.

Author

> "They could be a bit more generous, but then I know that would probably increase the burden on the paid plans."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6236589)

TA

Thanos A.

Email Nerd

> "Easy to use and draw reports from and also it is quite affordable in comparison to their competition considering what you get with your..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6774044)

VR

Verified Reviewer

Director

> "My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282526)

DN

DeWayne N.

Owner

> "I also find the revenue reporting tools helpful for tracking performance."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525)

Edward N.

Affiliate Marketing Specialist

> "The pricing structure may not be suitable for small businesses or startups with limited budgets, as it can be expensive compared to other..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4595869)

AF

Arturs F.

Email Marketer

> "Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792)

SF

Sarah F.

Owner

> "Templates arent as nice as some email marketing companies and sometimes it isnt as easy to use"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6349401)

AF

Arturs F.

Email Marketer

> "Very easy to integrate apps, manage flows and switch accounts to work on different stores."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545792)

CE

Clarice E.

Admin

> "it's not as content savvy like others apps that send out emails."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6490634)

Justin A.

Managing Director

> "Very easy to set up and use, providing great levels of automation for our customer and prospect comms, as well as simple to create..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546208)

SB

Sarah B.

Research Analyst

> "I have a huge issue about it’s ability to deliver ALL of my interactions, this is essentially what this specific software is made for."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4971264)

JAN

Jo-Ann N.

Owner

> "Omnisend is second to none in terms of managing my email campaigns and automations. Once set up, everything just runs smoothly in the..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6051614)

MM

Monalisa M.

Digital marketer

> "Has been a little slow maybe its my PC, will have to check it up"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6228806)

ZM

Zenia M.

coo

> "Easy to read and understand reports and able to create custom segments for audience."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545646)

LM

Liz M.

Marketing Director

> "For example, if I copy and paste text into a text box, it often doesn't format properly."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4292507)

VR

Verified Reviewer

CEO

> "Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545378)

TS

Tarun S.

Director

> "First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it."

[See full review](https://www.capterra.com/p/153508/Omnisend/#SoftwareAdvice___4294817)

XM

Xiomara M.

Operations Manager

> "I like that they are constantly adding new features to improve the quality of the platform and the user experience."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525725)

WL

William L.

President

> "I haven't been able to utilize every feature in my plan yet because automations and subsets do get a bit confusing. But that's just me in..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4284619)

FM

Fiona M.

Owner

> "the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546468)

NH

Naz H.

General Manager, E-commerce.

> "Some bugs, very poor level of customer support, chat staff don't even understand basic issues about their own software"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4291148)

SS

Sarah S.

Marketing Manager

> "I am happy with their pricing that is fit for SMBs and also the support who is always online to assist."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525809)

JrmB

Jérémy B.

Director

> "The module integration into prestashop which has no good documentation and configuration"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282366)

HM

Hannah M.

Marketing coordinator

> "Ease of use and how easy it is to create beautiful looking mailers."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7008645)

DS

Daniel S.

President

> "We switched from mailchimp to start SMS marketing, but there is not way to convert existing subscribers to sms marketing without manually..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3780986)

VR

Verified Reviewer

E-commerce Manager

> "Saves a ton of time not having to do a write up for every featured item."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6559773)

SB

Susan B.

CEO

> "The text software seems glitchy with a lot of incorrect subscribers from foreign countries."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4283784)

SC

Susan C.

Marketing Manager

> "Positive experience over several years creating and sending emails and designing templates."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525925)

MP

Mauren P.

Owner

> "You can't add a video to the platform and it doesn't have an app where you can upload pictures from your phone like Constant contact."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___3799248)

Macy E.

CMO

> "Their dev team is available, will get on a call with you, and will help you troubleshoot any issues!"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6526636)

John S.

Social Media Consultant

> "One downside of Omnisend is that its pricing can be a bit high for businesses on a tight budget."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4794975)

AI

Aleksandar I.

Creative Director

> "The email builder is clean and visual, and I can create automated workflows (like welcome or cart recovery emails) without needing much..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___7029500)

CP

Callum P.

Ecommerce/Marketing Assistant

> "I don't like the user interface as I feel like it could be a little more streamlines"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282964)

DH

Dauanie H.

Owner

> "The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525166)

JB

Jessica B.

Director

> "A little difficult to navigate , found it difficult to create my first newsletter"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4286798)

Vincenzo Bernardino R.

Marketing Advisor

> "The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6546537)

CT

Cody T.

Owner

> "Most softwares and tools we get so attached to that the updated systems don't feel intuitive or easy to use."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4482523)

PW

Paul W.

Contractor

> "As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6531795)

AD

Alvaro D.

CEO

> "The integration with prestashop isn't the best yet"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545504)

AD

Alvaro D.

CEO

> "User friendly platform, quick support, easy integration process."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545504)

JrmB

Jérémy B.

Director

> "The module integration into prestashop which has no good documentation and configuration"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282366)

RE

Raphael E.

Blogger/ICT expert

> "It integrates well with many of them!"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___2829510)

Lorenzo F.

Ecommerce manager

> "Whatsapp integration is missing"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4283100)

Paulius A.

Manager

> "Easy to use functionalities, helpful tutorials and articles."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545673)

FP

Fay P.

Dir of Ops

> "It's a little less user friendly since changes were made."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6537635)

JT

Jindrich T.

CTO, CFO

> "It has a great user interface and functionality."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525330)

CP

Callum P.

Ecommerce/Marketing Assistant

> "I don't like the user interface as I feel like it could be a little more streamlines"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___4282964)

Paulius A.

Manager

> "Easy to use, friendly support, understandable tutorials."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545673)

MF

Megan F.

Marketing Specialist

> "Also when utilizing the mobile only features there is a button at the bottom that displays the email again with desktop features which..."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545315)

VE

Vince E.

Creative director

> "It gets the job done and it's not too complicated"

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545589)

LS

Linda S.

Owner, Designer, Marketing, Making

> "To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773338)

Alexandra D.

Account Director

> "It keeps our members engaged with timely updates on the latest news, releases, and events."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6525374)

DN

DeWayne N.

Owner

> "Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773525)

RJ

Ron J.

Admin, Marketing Director

> "Omnisend support offers very quick and knowledgable responses to questions via on-line chat."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6545789)

SP

Stephanie P.

Owner

> "The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone."

[See full review](https://www.capterra.com/p/153508/Omnisend/#Capterra___6773214)

[View Reviews](https://www.capterra.com/p/153508/Omnisend/reviews/)

MT

Maddie T.

Graphic Designer

> "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623)

NF

Niccolò F.

Cofounder, CTO

> "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

Anuj C.

CEO

> "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it gives..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

CE

Chasya E.

Executive Director

> "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting unsubscribe,..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

Alex R.

CEO

> "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027)

CE

Chasya E.

Executive Director

> "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

Constantin A.

Developer

> "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187)

VR

Verified Reviewer

owner

> "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

NF

Niccolò F.

Cofounder, CTO

> "It's a great way to understand what's going on with customers, leads etc."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

VR

Verified Reviewer

owner

> "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

AY

Atif Y.

Teacher

> "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169)

ES

Eyal S.

Sales Professional

> "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217)

AP

ADAM P.

MANAGER

> "Very good tool with making sure your emails are seen"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104)

AN

Anthony N.

Reviewer

> "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

MS

Mirko S.

Social Media Marketer

> "As an email tracking software, MailTrack offers great features and also makes email marketing easy."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367)

Emils B.

Founder

> "There was one time when my email went to spam because I was tracking."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393)

Allen E.

President

> "I like that it does whatit is supposed to do - track email opens even if its multiple times"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724)

AN

Anthony N.

Reviewer

> "I also find the notifications to be a bit annoying and intrusive."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

CAS

Camilo Alberto S.

Inge

> "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521)

JL

James L.

Relationship Manager Director

> "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768)

Anuj C.

CEO

> "It's done wonders for my business knowing if someone received my message."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

EE

Emily E.

Manager

> "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076)

JC

Jake C.

Head of Customer Success

> "I love how cost effective it is, and how seamless the integration with Google was."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858)

KR

Kim R.

Paralegal

> "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417)

SB

Sangeeta B.

Intern

> "I have loved how integrated this application is and how seamless the experience it provides."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581)

VR

Verified Reviewer

Associate Director of Foundation Relations

> "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810)

AN

Anthony N.

Reviewer

> "It helps me stay organized and keep track of my emails, so I don't miss any important messages."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

VR

Verified Reviewer

Ecommerce Manager

> "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985)

VR

Verified Reviewer

Assistant Manager

> "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has been..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391)

Nurul Aishah G.

Personal Banker

> "It would leave a negative impression on the receiver, and I would delete it totally if I were able to."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863)

FT

Fabiana T.

Postdoctoral Researcher

> "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429)

SG

Sandhana G.

UI UX Designer

> "Mailtrack requires full mailbox access, not good for me"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023)

HS

Heather S.

Licensed Mental Health Counselor

> "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616)

AB

Alexandros B.

Electrical and Computer Engineer

> "Most of the things I don't like are the limitations of the free edition."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242)

Angel Y.

Undergraduate STEM student

> "The free version lacks some features but since it is free, the quality and service is very very good!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129)

Fadiah R.

Human Resources Assistant

> "The restrictions of the free version are what I dislike the most."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

AN

Anthony N.

Reviewer

> "The interface is easy to use and understand, and I can view the status of my emails quickly and easily. Plus, it's free!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

Fadiah R.

Human Resources Assistant

> "The premium plan i quite expensive for a simple software like this one."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

[View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/)

## User interface

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

4.73 (837)

[Mailtrack](https://www.capterra.com/p/164512/MailTrack/)

4.50 (227)

### Features

Omnisend

Top features

29/48

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   API
-   Attachment Activity
-   Audience Targeting
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Decision Making
-   Drag & Drop
-   Drip Campaigns
-   Email Categorization
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Platform Integration
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Link Activity
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   Open Rates
-   Proactive Assistance
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/153508/Omnisend/#features)

Mailtrack

22/48

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   API
-   Attachment Activity
-   Audience Targeting
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Decision Making
-   Drag & Drop
-   Drip Campaigns
-   Email Categorization
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Platform Integration
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Link Activity
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   Open Rates
-   Proactive Assistance
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/164512/MailTrack/#features)

### Recognition

Omnisend is recognized as a top-rated tool in 2 Capterra Shortlist reports

Mailtrack is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Email Tracking Software (2025) 

### Deployment & support

Omnisend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailtrack

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Omnisend

-   By Omnisend
-   Located in United Kingdom
-   Founded in 2014

Mailtrack

-   By Mailsuite
-   Located in Spain
-   Founded in 2013

## Popular Comparisons

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

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vs

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4.4

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4.6

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[View full comparison](https://www.capterra.com/compare/136603-164512/MailerLite-vs-MailTrack)

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

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[View full comparison](https://www.capterra.com/compare/31898-153508/Constant-Contact-vs-Omnisend)

[Mailtrack](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

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$2.99/month

Price

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4.4

Features

4.2

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/31898-164512/Constant-Contact-vs-MailTrack)

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

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$16/month

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4.5

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/79367-153508/ActiveCampaign-vs-Omnisend)

[Mailtrack](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

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$2.99/month

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4.4

Features

4.2

4.6

Ease of Use

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[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/153508-171840/Omnisend-vs-HubSpot-Marketing)

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[Mailtrack](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

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