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Omnisend—the ideal solution for growing ecommerce stores wanting to drive sales through email & SMS marketing. Benefit from a 1-click integration with Shopify, BigCommerce, Woocommerce & Wix.
TL Connect's Customer Engagement Platform is ideal for brick-and-mortar businesses of all sizes with repeat customers who want to increase their customer base, engage customers & keep them returning.
I love that we can create newsletters well in advance and automate them to go out. I also love the automation flows and the wonderful robust reporting.
So my primary method of advertising was cut off at Christmas, rendering this software useless to me at the time I needed it most.
I love the ease of tracking what is happening with my newsletters and automations. The results are setup clearly and I like the layout of the whole program.
I hate that I can't integrate multiple shops in one platform.
The features that I love the best on Omnisend is that I am able to go through analytics and other critical information about my visitors that help me turn them into customers.
Standard for a template based email marketing system. But as a designer I find it frustrating.
The product itself is user-friendly and easy to use. The automation and segmentation options are advanced and provide great solutions for effective marketing.
The moving target with monthly fees is a bit frustrating.
Ease of use; great communications tool to create meaningful dialogue between merchant and customer. Merchants who use all the features will be amazed at what this platform can do for them.
The cost is far too expensive for what we are getting in return. The stability of the iPads is horrible.
It's great to be able to reach out to our database of customers whenever we'd like. We also especially like the option of reaching outside in order to get new customers as well.
I can not think of anything that I am unhappy or dissatisfied about. I have not come across anything that I would say I wish this software could do.
Ability to reach out to my customers is great. Customers love being able to login in and get free product.
We had an issue the first message that we sent out about it not sending out to all of our members. Sometimes our ipad will have a long delay when people submit their number to check in.
The product is easy to use and customers love the product. I takes having to manage a loyalty program.
I get busy and forget to use it to it's full potential.
Trevor A.: Hi, my name's Trevor. I'm the owner of Agency and I give Omnisend five out of five stars. So we've used all kinds of email marketing software, anything from MailChimp back in the day to ActiveCampaign, Emma, Klaviyo, you name it. I mean, pretty much any email program out there, we've used and yeah, it was always an issue, whether it was budgeting with clients and budgets not fitting in with what these offerings were on these different platforms. A lot of them just had lack of something, whether it was custom emails, just ways to customize and ways to engage with our audience. So the biggest reason why we went with Omnisend, one, it kind of checked all the boxes that we needed. It integrated with Shopify. It kind of did everything that we needed it to do. Automated emails, sending special emails with different flow capabilities was extremely important. But I think the biggest thing was the price. We were able to save hundreds of dollars for our clients just by switching them over to Omnisend. The onboarding process with Omnisend was extremely simple. It's just a few simple clicks. If you do need help, they have a support team there to help guide you and walk you through it or if you needed even further help, they have someone who could literally set it up for you. So the setup process was extremely painless. I personally feel that you can't go wrong with Omnisend. Like I said, it checks off all the boxes. It does everything that any competing product that you see out there does. Omnisend does it just as well. I think they have amazing customer service. So if you have any questions while you're in their platform, they have live help with a live person who will help guide you and if they don't know the answer, they will find the answer for you. I think that's a huge thing. Coming from a competitor, for a couple of our clients, there was zero support. They just direct you to the help center and when you have a really technical question, it's hard. The help center doesn't help you in that way. So I think, one, the pricing, you can't go wrong with it. It's the best pricing that we've found out there in terms of what it's capable of doing and then, two, that live support and just knowing that I have someone that I can speak to, a real human is very important.
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