# Compare Fullstory vs Contentsquare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fullstory and Contentsquare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153721-161591/FullStory-vs-ContentSquare

---

# Fullstory vs Contentsquare Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FullstoryContentsquare2/4 selected

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

[Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)[4.8 (116)](https://www.capterra.com/p/161591/ContentSquare/reviews/)

[## Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [67 reviews](#user-reviews)

Positive

63

Neutral

4

Negative

0

[## Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)[4.8 (116)](https://www.capterra.com/p/161591/ContentSquare/reviews/)

Starting Price

€49.00/month

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.4

Customer Service

4.9

Reviews Sentiment

Based on [116 reviews](#user-reviews)

Positive

116

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,376 reviews from customer experience software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Negative Feedback Management

NA

Real-Time Reporting

\--

Surveys & Feedback

NA

Real-Time Notifications

\--

Customizable Forms

NA

\--%Fit

Missing features

Feature ratings

Negative Feedback Management

NA

Real-Time Reporting

5.0

Surveys & Feedback

NA

Real-Time Notifications

3.8

Customizable Forms

NA

User satisfaction

User satisfaction

4.6

User reviews[67](https://www.capterra.com/p/153721/FullStory/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.1

Customer support

4.3

User satisfaction

4.8

User reviews[116](https://www.capterra.com/p/161591/ContentSquare/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.4

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

€49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

Best for

Brands who offer products or services on websites, mobile or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

## User reviews

Pros & cons

LH

Lorenq H.

VP of Operation

> "It is one of the most useful software products I've ever encountered for B2B SaaS companies to quickly level up their product and sales..."

[See full review](https://www.capterra.com/p/153721/FullStory/#Capterra___7036590)

Yoav A.

Head of Growth & Demand Generation

> "It takes a few seconds to load the video, so I miss the action I was trying to look at."

[See full review](https://www.capterra.com/p/153721/FullStory/#Capterra___2173539)

[View Reviews](https://www.capterra.com/p/153721/FullStory/reviews/)

PM

Perri M.

Associate Manager, Digital Analytics

> "There are a lot of cool features in the tool such as session replay, zoning feature, customer journey mapping and the Chrome plug in for web makes it easy for..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3914771)

SL

Stephanie L.

Web Manager

> "It's difficult to compare past snapshots (no way to label what iteration you're looking at)."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4868193)

PA

Prajjwal A.

Software Engineer-II

> "We can analyze the massive amounts of data we produce daily with incredible speed and efficiency thanks to Contentsquare's platform, primarily because of the..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4788765)

PM

Perri M.

Associate Manager, Digital Analytics

> "We experienced some difficulty when setting up the product and it took us a lot longer than expected, the mapping piece is confusing and right now we can only..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3914771)

AS

Anjali S.

Senior Experience Specialist

> "With the gathered metrics that I am getting using the tool, I can make updates and execute the changes on site that will end benefit the customer."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3810467)

JK

Joseph K.

Senior Experience Specialist

> "Sometimes the segment is not carried away properly and drilldown from impact or any other page , we need to select mapping /segment manually again."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3711853)

CA

Carmen A.

E-commerce Manager

> "Also, Contentsquare has become my one-stop source for e-commerce, UI/UX, and commercial decisions, from big to small. Once you have passed the learning curve..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4785368)

CA

Carmen A.

E-commerce Manager

> "Also, the session replay module does not seem to work quite as well as what I had experienced with Hotjar so far."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4785368)

ML

Matt L.

SEO and Digital Analytics Manager

> "It's a simple toolset to learn and provides an additional layer of insight into customer behavior."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___6078135)

SM

Sasha M.

Business Analyst

> "When you are not an expert using the tool, you do not know where to start an analysis (which module should you take in the first place)."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3169257)

PA

Prajjwal A.

Software Engineer-II

> "There is a steep learning curve, but we like that we can tailor the look of the control panels to our preferences, and their help desk is responsive whenever..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4788765)

VL

Valentin L.

Senior Data Consultant

> "I believe some data are not that easy to understand when it comes to metrics on page etc, it's just a matter of how the data is displayed."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3169831)

JP

Josie P.

UX Researcher

> "It helps me understand every aspect of customer experiences and journeys online, I use it every day for so many different tasks."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___4103660)

Clément T.

Analytics & CRO Expert

> "The learning curve is maybe a bit steep and the tool can be obscure if you don't come with questions to answer to"

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3095043)

ND

Nicola D.

Ecommerce trading & retention manager

> "Any problems with being unsure where to start on a project are always quickly solved by the CS team giving guidance and continued support to make sure we not..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3810316)

NM

Natalie M.

Associate Manager, Ecommerce Site Merchandising

> "Our current plan does not keep data beyond three months."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3414078)

JS

Jamie S.

Owner

> "It has also helped me to grow more as an independent business owner, and i would highly recommend it to any of my colleagues."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___6165273)

ME

Michael E.

Senior Trading Manager

> "The only downside from my perspective is that the workspace module is a little tricky to use, there are certain quirks to learn in order to make these..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2291388)

KM

Kate M.

Product

> "I find the page comparator and zoning analysis very helpful components of the software very helpful for uncovering valuable insights. "

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3724318)

AB

Amelie B.

Web Content

> "I can not reply to this question at this day because i don't have start my analyses for the moment."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3360750)

SC

Sofia C.

Onsite Trading Assistant

> "Also helps us plan out our landing pages to ensure our decisions are truly customer data led."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3754556)

Karina J.

CRO

> "Specific features can be hard to handle for non-expert"

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3366793)

SC

Sofia C.

Onsite Trading Assistant

> "The KPI variety is very much welcomed by our trading team when we analyse how a campaign has been performing onsite."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3754556)

Erin M. G.

Adobe Target Project Manager

> "Mapping is very difficult for an average user even with Admin access, it causes a lot of grief"

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2831632)

SC

Sofia C.

Onsite Trading Assistant

> "Our landing page analyses have been quicker to obtain, especially using the Chrome live extension tool."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3754556)

SK

Sheri K.

Lead Product Manager

> "This was causing us to spend considerable time just putting together reports before we could even get to the insights."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2748132)

EM

El M.

Web Analyst

> "Session Replays are a great way to pinpoint areas where users might be facing problems."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3720277)

SP

Sevag P.

Sr. Customer Research Analyst

> "Not show stoppers but can be frustrating when using day-to-day."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2345736)

Rossella T.

Digital Experience manager

> "Furthermore, thanks to the "Impact quantification" module, it is possible to evaluate the impact of certain user behaviors and plan actions based on the..."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3175694)

Simone N.

CRO specialist

> "We sometimes run into bugs."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2362828)

AL

Adrien L.

VP of Digital

> "Content square is an amazing tool, extremely detailed information about the user journey on your site, that helps you optimize your site day after day."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3101393)

JK

JAMES K.

Head of Online Trade

> "page comparison not so helpful"

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2245671)

SC

Sofia C.

Onsite Trading Assistant

> "Bi-weekly sessions with Contentsquare experts ensured that the team was provided with lots of useful training and insight."

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___3754556)

JK

JAMES K.

Head of Online Trade

> "e-Training very clunky / not great"

[See full review](https://www.capterra.com/p/161591/ContentSquare/#Capterra___2245671)

[View Reviews](https://www.capterra.com/p/161591/ContentSquare/reviews/)

## User interface

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

4.61 (67)

[Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)

4.81 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Fullstory

Top features

26/41

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Knowledge Management
-   Multi-Channel Communication
-   Multi-Channel Data Collection
-   Multi-Language
-   Negative Feedback Management
-   NPS Survey Structure
-   Predictive Analytics
-   Real-Time Analytics
-   Real-Time Notifications
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Survey/Poll Management
-   Surveys & Feedback
-   Tagging
-   Text Analysis
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/153721/FullStory/#features)

Contentsquare

21/41

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Knowledge Management
-   Multi-Channel Communication
-   Multi-Channel Data Collection
-   Multi-Language
-   Negative Feedback Management
-   NPS Survey Structure
-   Predictive Analytics
-   Real-Time Analytics
-   Real-Time Notifications
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Survey/Poll Management
-   Surveys & Feedback
-   Tagging
-   Text Analysis
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/161591/ContentSquare/#features)

### Recognition

No recognitions have been awarded to Fullstory

Contentsquare is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Fullstory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Contentsquare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fullstory

-   By fullstory
-   Located in United States
-   Founded in 2014

Contentsquare

-   By ContentSquare
-   Located in France
-   Founded in 2012

## Popular Comparisons

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

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4.6

4.4

Ease of Use

4.6

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vs

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€49/month

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4.7

Features

4.6

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/150695-161591/Lucky-Orange-vs-ContentSquare)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

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Contact vendor for pricing

Price

$39/month

4.5

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153721-163516/FullStory-vs-Hotjar)

[Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)[4.81 (116)](https://www.capterra.com/p/161591/ContentSquare/reviews/)

vs

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

€49/month

Price

$0

4.7

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161591-236349/ContentSquare-vs-Microsoft-Clarity)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153721-236349/FullStory-vs-Microsoft-Clarity)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

[Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/)

Contact vendor for pricing

Price

$31/year

4.5

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153721-163517/FullStory-vs-Mouseflow)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.4

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/151951-153721/Pendo-Platform-vs-FullStory)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.5

Features

4.5

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/153721-158740/FullStory-vs-Mixpanel)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

vs

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Contact vendor for pricing

Price

$24000/year

4.5

Features

4.5

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/147216-153721/Heap-vs-FullStory)