# Compare Fullstory vs Microsoft Clarity 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fullstory and Microsoft Clarity based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153721-236349/FullStory-vs-Microsoft-Clarity

---

# Fullstory vs Microsoft Clarity Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FullstoryMicrosoft Clarity2/4 selected

[Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

[## Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [67 reviews](#user-reviews)

Positive

63

Neutral

4

Negative

0

[## Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [56 reviews](#user-reviews)

Positive

56

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Heatmap Software

Best performer

37 / 50

Only Fullstory

-   Access Controls/Permissions
-   Alerts/Escalation
-   Customizable Templates

26 / 50

User satisfaction

User satisfaction

4.6

User reviews[67](https://www.capterra.com/p/153721/FullStory/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.1

Customer support

4.3

User satisfaction

4.8

User reviews[56](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.9

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

Best for

For every website owner

## User reviews

Pros & cons

LH

Lorenq H.

VP of Operation

> "It is one of the most useful software products I've ever encountered for B2B SaaS companies to quickly level up their product and sales..."

[See full review](https://www.capterra.com/p/153721/FullStory/#Capterra___7036590)

Yoav A.

Head of Growth & Demand Generation

> "It takes a few seconds to load the video, so I miss the action I was trying to look at."

[See full review](https://www.capterra.com/p/153721/FullStory/#Capterra___2173539)

[View Reviews](https://www.capterra.com/p/153721/FullStory/reviews/)

VR

Verified Reviewer

Product Marketing Manager

> "we used this mainly for seeing our website visitors and their locations, and also we got daily, weekly and monthly visitors metrics of our website..."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644568)

VR

Verified Reviewer

Manager

> "customer support needs to be improved and there is no any choatbot or helpine number to directly reachout to them for instant querry resolution."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644550)

ML

Maddison L.

Senior Project Manager

> "It gives so much information around what users are doing on your website and where they are coming from."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___7084959)

RC

Ripon C.

IT Executive

> "Microsoft Clarity only offers basic analytics, and doesn’t offer advanced features such as A/B testing or e-commerce trackingMicrosoft Clarity..."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4804791)

CB

Christie B.

Communications

> "It provides heatmaps for your sites, Microsoft Clarity also lets you explore a user's experience using your website - in real time."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6319159)

Simon P.

Chief Operating Officer

> "It's hard to get started on it, i find as a non-technical person that it's hard to get used to it, learning curve about what kind of things you can..."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6382922)

VR

Verified Reviewer

Manager

> "The reporting metrics and user wise screen recording are very great and it provides very deep information about your website."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644550)

VR

Verified Reviewer

Seo Manager

> "The data processing delay and limited historical data availability can make it difficult to get real-time insights and track long-term trends on the..."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4475868)

LW

Lee W.

Manager

> "Setting up a project for the first time is easy and you dont have to have programing skills, tracking code can be added via plugins in wordpress or..."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6369609)

KT

Karan T.

Creative Consultant

> "Sometimes the recordings are off, the session duration doesn't sync with the actual recording."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6031535)

AV

Alex V.

Digital Strategist

> "I think in general is a very powerful tool because it gives you data not only from the heatmaps but also from the recordings."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6611475)

VR

Verified Reviewer

Business Analyst

> "User interface is quite confusing."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6645359)

Deepak P.

UX and Product Designer

> "The variety of reporting metrics are very good (heatmaps and video records)."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644563)

AT

Atour T.

Analyst

> "Using a shared login can cause login ambiguity."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4152863)

LW

Lee W.

Manager

> "Microsoft Clarity is a well build app, is has a nice and intuitive design, getting to features you want fast."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6369609)

KT

Karan T.

Creative Consultant

> "I experience this issue 2/10 times."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6031535)

Simon P.

Chief Operating Officer

> "It's ease of use, i love how i can just get to recordings and know exactly or switfly what is causing bugs in peoples journeys."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6382922)

VR

Verified Reviewer

Research Assistant

> "You cannot get demographic info of the users interacting with your site."

[See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___3500890)

[View Reviews](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

## User interface

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

4.61 (67)

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)

4.80 (56)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Fullstory

Top features

37/50

-   A/B Testing
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Behavioral Analytics
-   Behavior Tracking
-   Conversion Rate Optimization
-   Conversion Tracking
-   Customer Activity Tracking
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Analysis Tools
-   Data Visualization
-   Drag & Drop
-   Dynamic Content
-   Element Analytics
-   Embeddable Widget
-   Engagement Tracking
-   Floor Plans & Maps
-   Form Analytics
-   For Sales Teams/Organizations
-   For Science
-   Funnel Analysis
-   Generative AI
-   Geographic Maps
-   Heatmaps
-   Hierarchical Mapping
-   Hover Maps
-   Image Overlay
-   Mobile Access
-   Radial Mapping
-   Real-Time Analytics
-   Real-Time Data
-   Reporting & Statistics
-   Sales Trend Analysis
-   Screen Activity Recording
-   Scroll Maps
-   Search/Filter
-   Surveys & Feedback
-   Tagging
-   Templates
-   Territorial Mapping
-   Third-Party Integrations
-   Visitor Tracking
-   Visual Analytics

[See all features](https://www.capterra.com/p/153721/FullStory/#features)

Microsoft Clarity

26/50

-   A/B Testing
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   API
-   Behavioral Analytics
-   Behavior Tracking
-   Conversion Rate Optimization
-   Conversion Tracking
-   Customer Activity Tracking
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Analysis Tools
-   Data Visualization
-   Drag & Drop
-   Dynamic Content
-   Element Analytics
-   Embeddable Widget
-   Engagement Tracking
-   Floor Plans & Maps
-   Form Analytics
-   For Sales Teams/Organizations
-   For Science
-   Funnel Analysis
-   Generative AI
-   Geographic Maps
-   Heatmaps
-   Hierarchical Mapping
-   Hover Maps
-   Image Overlay
-   Mobile Access
-   Radial Mapping
-   Real-Time Analytics
-   Real-Time Data
-   Reporting & Statistics
-   Sales Trend Analysis
-   Screen Activity Recording
-   Scroll Maps
-   Search/Filter
-   Surveys & Feedback
-   Tagging
-   Templates
-   Territorial Mapping
-   Third-Party Integrations
-   Visitor Tracking
-   Visual Analytics

[See all features](https://www.capterra.com/p/236349/Microsoft-Clarity/#features)

### Recognition

No recognitions have been awarded to Fullstory

Microsoft Clarity is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Fullstory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Clarity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fullstory

-   By fullstory
-   Located in United States
-   Founded in 2014

Microsoft Clarity

-   By Microsoft
-   Located in United States
-   Founded in 1975

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