# Compare Vagaro vs Thryv 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Thryv based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-156926/Vagaro-vs-Thryv

---

# Vagaro vs Thryv Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroThryv2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,479 reviews](#user-reviews)

Positive

3,280

Neutral

111

Negative

88

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

IS

RA

Based on [505 reviews](#user-reviews)

Positive

407

Neutral

29

Negative

69

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Online Booking

4.6

Appointment Management

4.7

Calendar Management

4.6

Availability Management

4.4

Confirmations/Reminders

4.7

72%Fit

Not enough reviews

Feature ratings

Online Booking

4.7

Appointment Management

4.6

Calendar Management

4.6

Availability Management

\--

Confirmations/Reminders

4.8

User satisfaction

User satisfaction

4.7

User reviews[3,479](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.2

User reviews[505](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Vagaro is built for beauty, wellness, and fitness professionals. Easily manage bookings, payments, marketing, and more, all in one powerful platform.

Best for

Thryv serves small to midsize service-based businesses that need an all-in-one platform to manage marketing, sales, and customer relationships while automating follow-ups and driving repeat growth.

## User reviews

Pros & cons

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

VA

Valentina A.

Owner

> "The constant bugs with the platform made us eventually switch to Mangomint which we have been very happy with!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

ZH

Zach H.

Senior Systems Analyst

> "The system response time is quick, receiving confirmation emails after a booking is made that can also sync with your calendar."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6569791)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

VR

Verified Reviewer

Researcher

> "Vagaro offers secure payment processing and useful features for appointment scheduling in enterprises."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MF

Mandy F.

Owner

> "I liked it once it was set up, ability to have clients self schedule and prepay for services was excellent"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6813152)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

VR

Verified Reviewer

Researcher

> "The platform offered automated reminders and email notifications, which helped with client communication."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

SF

Stacey F.

Founder

> "What I love most about VAGARO is its ease and affordability for small business owners like me."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VR

Verified Reviewer

president

> "when i pointed this stuff out to support, they gaslighted me pretty hard, saying if I wanted that sort of functionality (not having my..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

CS

Catheryn S.

Director of Clinical Services

> "Scheduling of appointments were user friendly and I love the reminder of appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7070965)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

MK

Mark K.

Engagement Manager

> "It’s makes scheduling and rescheduling a breeze, which allows our recruitment process to go amoother"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6441880)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

HE

Holly E.

Operations Assistant

> "Clean interface and client end is super simple but works great!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7117423)

VR

Verified Reviewer

Analyst

> "Mobile app can lag at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KP

Kelly P.

Director of Admissions

> "It has made scheduling my hair appointment so nice and easy. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7112129)

CM

Colleen M.

Owner and Designer

> "Sometimes redundent for customers to use, inability to communicate effectively with clients, loss of information."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6824245)

AC

Anna C.

Owner

> "It helped save a lot of time with the back end of scheduling and managing appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7008639)

EM

Erica M.

Administrative Assistant

> "Sometimes there are glitches with my payment/hold for my appointment and that's pretty frustrating."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848487)

JS

Jennifer S.

owner

> "I've gotten reminders and a link to confirm the appointment the day before which makes the process much smoother to remember."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6685006)

DJ

Devon J.

Hair Stylist

> "Also too many glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

RR

Rosanne R.

Owner

> "I am considering becoming a customer too as the price looks to be a good value for what you get."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

VR

Verified Reviewer

president

> "Unfortunately, if you want a very frictionless experience for your potential customers to book an appointment, there is a dangerous..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

KG

Kim G.

Brand management

> "Easy to book and schedule appointments and keep everything organized."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7081608)

TP

Taylor P.

Marketing Director

> "Can be confusing when navigating between different services/providers at the same location"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6788005)

SW

Shannon W.

Owner

> "Great calendar, easy booking system for me and clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

EW

Elise W.

Esthetician

> "One of my least favorite features is having to pay a swipe fee for each credit card transaction on top of my monthly fee. And paying extra to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___4873334)

LN

Luda N.

Claim adjuster

> "I used it to my business, was nice to be add all my employee, good to have to apps for user and for customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7015996)

VR

Verified Reviewer

Analyst

> "Some reports feel limited."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

VR

Verified Reviewer

Chiropractor

> "The credit card processor did not connect well to multiple devices, and so I cancelled it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6301443)

Katie M.

Owner, Manager

> "Love it for booking stylists, fitness professionals and more."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7003479)

YD

Yasmi D.

Sales

> "I don’t like that when u try to select through the options that the menus sometimes disappear or make you scroll down"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6610570)

Nathan H.

Owner

> "It makes it very easy for the company and user to make and change appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7096340)

DJ

Devon J.

Hair Stylist

> "I didn’t like how it wasn’t an all stop shop for myself."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

JB

Justin B.

Day Program Coordinator

> "Vagaro easily displays all my options with regard to appointment availability, staff availability, and overall options so that I can make the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___5070947)

SP

Sivan P.

Owner

> "Vagaro chose to refund the clients instead of me, the provider who had already completed the work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

OD

Olivia D.

Electrician

> "It allows me to book my appointments (mostly hair) without having to call and wait on hold, as well as sync it to my phone calendar, among..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6095226)

BA

Bolade A.

New Business Development Rep

> "My least favourite thing is that the pricing for Vagaro can be a bit high, especially for smaller businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

MN

Michelle N.

Realtor

> "It allows me to see all of my upcoming appointments in one place, and I can easily book multiple appointments with just a few clicks."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4735306)

HG

Hestin G.

Owner

> "I was so excited to use this program, but the lack of customer support and the basic functionality of their features make this a subpar..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

Liliana A.

GED

> "I was able to efficiently schedule appointments, manage both my client list and staff, and even create promotions and special offers to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4864449)

CC

Cheri C.

Member Advocate

> "Not sure if is my PC but there has been lag in the page load time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6587750)

John G.

Owner and CFO

> "Originally we liked the price and the online booking module."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

John C.

Owner

> "Furthermore their support team was unable to help us successfully run payroll after trying for over two months."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

DP

Daniela P.

Tango Software Implementation Consultant

> "It has lots of features like the maps for location, user rating and more and the one we like the most, the dashboard we use to manage all the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4823371)

MF

Michael F.

Founder

> "Would like to have a little more ability to edit the titles and be able to accept shared package people for our clients this options..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6135294)

BM

Brazola M.

Medical Assistant

> "It is also easy for the clients to use themselves for self scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7061693)

ER

Elham R.

Beauty expert

> "How of a month of using Vagaro no one has helped me get my cc payments in the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6626988)

Julie E.

Human Resources Generalist

> "Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4942062)

ML

Matthew L.

Sales Manager

> "Odd name - it doesn't communicate to clients what's going on. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6773670)

AZ

Arleta Z.

Owner

> "I switched to a system called Noterro for my booking, they use square for checkouts and it’s super easy now."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6428594)

John C.

Owner

> "There are so many bugs and glitches that it's very hard to actually use the software."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

BA

Bolade A.

New Business Development Rep

> "The automated reminders help reduce the chances of missing an appointment/booking."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

John C.

Owner

> "after more than 50 emails and 20 phone calls, it still does not work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

RR

Rosanne R.

Owner

> "I enjoy using Vagaro as a customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

CK

Chae K.

Marketing Associate

> "I made my appointments 2-3 months in advance because my service provider is busy, but it makes me anxious from time to time when they don't..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4813745)

AS

Adewale S.

HIO

> "Its quite easy to use Vagaro and it has consistently improved since my team started using the application"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7094613)

GB

Gauhar B.

Truck Dispatch

> "I truly wish there was an Add-on feature for the software. Because it makes the Add-on a distinct booked appointment, I dislike having to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4882430)

SW

Shannon W.

Owner

> "I used Vagaro as an employee at a salon and LOVED it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

John G.

Owner and CFO

> "There are so many other problems to list."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

SL

Sienna L.

Customer

> "I like that Vagaro shows all available appointments, if you pick a day that’s not available, Vagaro allows you to jump to a day that is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4877025)

SP

Sivan P.

Owner

> "Almost Cost Me Thousands of Dollars — DO NOT USE THEM"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat basic compared..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of medical practice was..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the small business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we figure out best..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

NG

Nicholas G.

President

> "I love the scheduling function as well as the automated reminders as well as the ease in sending out newsletters"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4901338)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My Business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

WC

Wanita C.

Owner

> "I like how everything i need to run my business is intergrated into the one easy to use app"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

DC

Danielle C.

Owner, Holistic Nutritionist

> "The appt reminders are great. And the fact that I can pot on my social media accounts right form Thryv is pretty efficient as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that as a small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

LW

Lisa W.

Operations Manager

> "This multi-functional CRM not only allows you to monitor, post & interact with clients via your website but they are constantly improving and..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3602787)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

MP

Melanie P.

Owner/Operator

> "The only features that I found really useful for my business was the showing what and who owes for payment and the invoices sent at the end..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

DS

Dawn S.

Co Owner/CEO

> "Automation, added efficiencies have bought us more views, more customers with less time devoted to posts, marketing and has improved customer..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

AJ

Amanda J.

Accountant

> "There were many benefits when using Thryv, such as the ease of creating announcements, the emails filed on each client card made it easy to..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3478371)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, 4 days later..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

LM

Lita M.

Owner

> "Well worth the investment"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6872713)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

JT

Jonathon T.

Co-owner

> "It makes administration much more manageable for invoicing, scheduling appointments, and managing multiple social media profiles in one place."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3771340)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

AS

Austin S.

Compliance Officer

> "Inbound, Outbound, anywhere, anytime, you can access your full customer base from laptop or smartphone."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907867)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

AL

Andrew L.

ownder

> "It initially seemed really well organized and easy to onboard with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if they market it..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

GM

Gina M.

Event Manager

> "Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3506156)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many to mention"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

BK

Bob K.

IT Manager

> "I like CRM features that makes the tool capableIn addition, it also comes with social media management and marketing features."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4352489)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

LB

Laura B.

Administrative Coordinator

> "Thryv has enabled us to keep our patients up to date through our website, which has been tremendously helpful with the continuing business..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign a contract for..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

EM

Elvira M.

Administration Manager

> "As a relatively new user of the program, I'm excited to grow with Thryv in promoting our Business on Social Media Platforms."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4898454)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

DS

Donna S.

Referral Development Coordinator

> "This in turn, allows us to update referral source on how the partnership has made a difference in a persons recovery."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3750108)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

MP

Michele P.

Client Services Coordinator

> "This product works well for our nonprofit food pantry to schedule our clients and remind them of their appointments."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4052094)

DA

Dave A.

Operations Manager

> "The inability to send booking notifications and emails to multiple customers. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

MA

Melanie A.

Office Manager

> "Even though some areas still need work, the software team is consistently making improvements and updates."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly, characters added to..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

BM

Brandi M.

Owner

> "The CRM functions, scheduling, and automated reminders work great for my small business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4618300)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people will cancel."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

MC

Matt C.

GM

> "Thryv has made our social media marketing much easier."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

ES

Ej S.

President

> "If there was one negative thing to say is invoicing on the app is a little more difficult than using the PC version."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3468151)

RB

Richie B.

President

> "I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4585099)

VW

Valencia W.

Owner

> "Unable to generate a client contact sheet/report with key fields"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3475003)

DA

Dave A.

Operations Manager

> "by far, the best feature is the optimization of my website with the 45+ search engines. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

PG

Patrick G.

Piano Tuner/Technician

> "I would definitely recommend this software for others who are looking for an appointment management system."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907324)

LO

Laurie O.

Front Office Administrator

> "Most of our leads are not leads. When leads are called most of them say they have no idea who we are and they never reached out to us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3505771)

RP

Renee P.

CEO / Founder

> "It offers me so many services in one package that frees up my time to focus on my clients."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4578262)

LB

Laura B.

Administrative Coordinator

> "As a small office with limited resources, we can't always make use of some of the software on the market. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3591381)

LO

Laurie O.

Front Office Administrator

> "The ease of being able to respond to reviews and clients that reach out to us through the HIPAA compliant email is very good. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3505771)

AJ

Amanda J.

Accountant

> "The clients preferred to use the Outlook email system, therefore, using Thryv did not work out as had hoped."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3478371)

ES

Ej S.

President

> "I love the credit card processing, social networking services as well as lead generation features"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3468151)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

DS

Dawn S.

Co Owner/CEO

> "This software, human support and process makes a busy owner much more efficient and a business more "seen". "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3609150)

ZV

Zaidy V.

Data Entry / Receptionist / Social Media Marketer

> "The only downfall I have experienced is that the option to allow callers to text our phone line does not have pop up notifications."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2847580)

DC

Danielle C.

Owner, Holistic Nutritionist

> "Their team is also top notch and are quick to help if any issues arise."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4913985)

MP

Melanie P.

Owner/Operator

> "The employees associated with Thry were good at what they did, but just were not able to get the software program to where I needed it to be."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3577984)

CH

Chad H.

Managing Director / Broker

> "to their onboarding and tech support, we value the investment we've made with Thryv."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907340)

MS

Mikayla S.

Owner

> "The lack of an Afterpay-like integration the way Square has."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3481673)

SA

Samuel A.

public adjuster/office help

> "I like that I can have a record of everything I send to my clients by using this software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

MC

Matt C.

GM

> "It was very easy to set up and integrate with our business."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460)

CB

Chris B.

Operations Mgr

> "one problem is the invoicing and the small text, the other is when your texting your constantly refreshing to stay with the conversation"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2943461)

TP

Thomas P.

President

> "Easy to use and helps keep things organized"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6035482)

MK

Michelle K.

owner

> "I've wasted so much time trying to get Thryv to work, both by myself and with customer support, that it's maddening. "

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

4.68 (3,479)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.17 (505)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Thryv

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

No recognitions have been awarded to Vagaro

No recognitions have been awarded to Thryv

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$23.99/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.17 (505)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$244/month

Price

$35/month

4.1

Features

4.2

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-156926/Appointment-Scheduling-vs-Thryv)