# Compare Vagaro vs Aesthetic Record 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Aesthetic Record based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-162938/Vagaro-vs-Aesthetic-Record

---

# Vagaro vs Aesthetic Record Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroAesthetic Record2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.5 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,635 reviews](#user-reviews)

Positive

3,425

Neutral

120

Negative

90

[## Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.5 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

Starting Price

$12.00/month

Value-for-Money

3.7

Functionality

3.4

Ease of Use

3.5

Customer Service

3.5

Reviews Sentiment

SR

Based on [75 reviews](#user-reviews)

Positive

40

Neutral

14

Negative

21

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,099 reviews from medical spa software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Appointment Management

4.7

HIPAA Compliant

4.3

For Medical Spas

4.3

Client Management

4.4

Payment Processing

4.5

68%Fit

Feature ratings

Appointment Management

2.9

HIPAA Compliant

4.2

For Medical Spas

3.6

Client Management

2.5

Payment Processing

3.0

User satisfaction

User satisfaction

4.7

User reviews[3,635](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

3.5

User reviews[75](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

Ease of use

3.5

Functionality

3.4

Value for money

3.7

Customer support

3.5

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

Best for

Aesthetic Practices, Doctors Offices, Spa, Cosmetic Provider, Medical Aesthetic Injectors

## User reviews

Pros & cons

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

CT

Courtney T.

Business Owner

> "The interface can feel overwhelming and take time to learn."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

SR

Susena R.

Owner

> "It’s incredibly user-friendly, keeps everything organized, and makes managing appointments, charting, and client records..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6828345)

AM

Aya M.

COO

> "Frequent time-outs and app crashes slowed appointments, routine tasks required too many clicks, and exporting our own patient..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

YD

Yvonne D.

Owner

> "Like with any EMR, there have been occasional bugs when updates roll out, but their support team is responsive and committed to..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7001004)

AM

Aya M.

COO

> "Original-resolution photos aren’t stored with standard documents, so downloading each chart manually is impractical, and the..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

RD

Russell D.

Owner

> "My esperience with AR is always excellent when I get to chat with \[sensitive content hidden\]. When I first set up our clinice..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6870389)

AM

Aya M.

COO

> "Combined with a 90-day import process and limited support, these issues convinced us the platform does not prioritize..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

ZB

Zeinab B.

Manager

> "I love how there is a designated specialist for every step of the way."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6854858)

AM

Aya M.

COO

> "This was particularly frustrating because our data import on the way in—promised in 30 days—actually took more than 90, handled..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

HA

Heather A.

Medical Aesthetician

> "In general i can maneuver around without too much dificulty."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

KB

Karina B.

Manager

> "high charges for Stripe. and some lack of flexibility on adding services and inventory, it is difficult and convoluted."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6871601)

CA

Cindy A.

Owner

> "Ease of access desktop and mobile. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

RD

Russell D.

Owner

> "A few issues such as the scheduling calendar is appointment only and can not be used for just an unconfirmed request."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6870389)

SR

Susena R.

Owner

> "Always prompt, professional, and reliable—great service every time."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6828345)

HA

Heather A.

Medical Aesthetician

> "I don't like that sometimes the calendar slides up and down and some times it slides left to right to look for future dates."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

CA

Cindy A.

Owner

> "It is much easier. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

AM

Aya M.

COO

> "Multiply that sequence by dozens of patients per day and the lost time adds up quickly."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

AC

ALYSON C.

APRN

> "For the money it was great in the beginning, as you add on more things it is just as expensive as all the other platforms."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6081071)

HA

Heather A.

Medical Aesthetician

> "there are several nuanced things that I don't prefer: discounts are cumbersome and not easily applied without planning."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

KB

Katie B.

Owner

> "We liked the idea of AR to save time in the practice"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6088706)

NH

Nadja H.

CEO

> "lots of customer complaints and customers were unable to book after it went live for 5 days"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6844785)

MAG

Mary Alice G.

Owner

> "fairly easy to use once you get accustomed to it"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4846772)

DN

Danielle N.

owner

> "I also hate that there is a $399 setup fee that covers virtually nothing besides just signing on."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6856720)

HG

Holly G.

Director of Operations

> "It is a good price for what you get."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4957909)

CA

Cindy A.

Owner

> "Before pictures and after pictures after photo's are opposite. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

AW

Allison W.

NP

> "The company also wasn't huge at that time and they had excellent customer service."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3922743)

TN

Tahereh N.

MA

> "Good support but that problem is a big problem to me for injectable procedures."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6849109)

RS

Raj S.

MD

> "AR could become the best aesthetic software if they would let the software link with square or stripe for payments."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3206739)

Elizabeth R.

Owner

> "You can only chart on the app and can not do any documentation on the web browser - so if you forgot your ipad, you're out of..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

LK

Laura K.

Owner

> "The chat thank goodness was available because pretty regularly I would have to contact someone - I want a system that I do not..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

HA

Heather A.

Medical Aesthetician

> "I don't like that I have to choose the only provider I have each time."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

JS

Jessica S.

owner

> "It was the most affordable of the options."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___4715563)

KB

Katie B.

Owner

> "After an expensive purchase and monthly costs, we are STILL not able to use it in practice as it often misses important forms..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6088706)

LK

Laura K.

Owner

> "I did enjoy all the features however whoever wrote the code or created the steps to getting tasks done made it far too complex."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

AW

Amanda W.

Practice Manager

> "I found it to be very inefficient system for what we needed it for."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6416068)

JP

Janet P.

receptionist

> "The photos in profile are nice."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3378930)

AW

Amanda W.

Practice Manager

> "I found my overall experience with the Aesthetic Record system to be frustrating."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6416068)

RS

Raj S.

MD

> "Good features, great reports. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3206739)

JS

Jessica S.

owner

> "You can only chart via the app, but you cannot even arrange your patients by alphabetic order. When you log into the system..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___4715563)

LK

Laura K.

Owner

> "That said, the employees are great."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

Elizabeth R.

Owner

> "This is absolutely unacceptable and this company should be banned from providing EMR services if they can not guarantee a..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

JS

Jody S.

Medical DirectorHop

> "Very responsive - I was online with an agent from about 4 pm this afternoon until about 7:15 pm to resolve a critical issue. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

CK

Christina K.

owner

> "We did not know there was higher fees for keying in credit card info vs. swipe and for 2 years have been paying much higher..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3944025)

JS

Jacqui S.

Owner/injector

> "I literally created my own system a few days after becoming so frustrated- and it’s working better than AR."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510227)

VR

Verified Reviewer

Digital Marketing Specialist

> "Appointment scheduling pages are a nightmare, customer support ends chat on you which is very unprofessional, integration with..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3646333)

LB

Lexi B.

Registered Nurse

> "I was shocked to learn how affordable it was, especially as a small business over."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2541973)

Elizabeth R.

Owner

> "You can not send invoices to patients."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

MW

Michelle W.

Director of Medspa Sales and Marketing

> "I can't say enough good things about the ease of getting in touch with a real human being."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2364188)

AC

ALYSON C.

APRN

> "Do not care about the legal side to not sending pre/post treatment instructions."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6081071)

JS

Jody S.

Medical DirectorHop

> "SENSITIVE CONTENT HIDDEN\] is definitely an asset to this company and a person with a great attitude. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

HN

Hailey N.

Certified Professional Electrologist

> "Hard to use."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6771231)

JS

Jody S.

Medical DirectorHop

> "Customer service is EXCELLENT. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

KK

Kylee K.

Marketing

> "Their customer support is horrible and the features are extremely limited."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4975264)

LB

Lexi B.

Registered Nurse

> "Firstly, how inexpensive this software is."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2541973)

MM

Mareena M.

Owner and Medical Provider

> "I am not even sure of I am actually talking to a person when you use the chat for help or a bot."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6087487)

[View Reviews](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

## User interface

4.67 (3,635)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

3.51 (75)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Vagaro

Top features

41/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Aesthetic Record

32/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/162938/Aesthetic-Record/#features)

### Recognition

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Aesthetic Record

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Aesthetic Record

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Aesthetic Record

-   By Aesthetic Record
-   Located in United States
-   Founded in 2017

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