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Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
Designed for Tourism. Tab helps Hotels, Hostels and Tour Companies across Latin America, Africa & South East Asia get paid.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
Easy to set up and amazing customer feedback. Its one of the few payment apps in South America so its been very helpful to our business.
Getting charged on refunds and the lack of transparency in this. Also receiving payment after the tour is finished is a burden for the cash flow of travel companies.
The fees are reasonable, and the system has worked perfectly for us in the last 3 years we have used it daily. Their customer support is superb, always very responsive, polite and gets it done.
Also, during the height of the COVID-19 crisis, TAB withheld checked in payments. Those were, payments for stays that fell within our standard no money back T&Cs.
Very good online secure payments and the best company we have worked that processes all international credits including Amex, in a reliable, straightforward and transparent way.
This caused us untold issues with complaints, loss of client confidence and credibility. We asked TAB that they should at least separate their fee from the hotel cost.
I love it and I would recommend it to all my friends especially in the hospitality industry.
Have trouble with selfie part of the transaction at times.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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