# Compare Vagaro vs Microsoft Bookings 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Microsoft Bookings based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-176567/Vagaro-vs-Bookings

---

# Vagaro vs Microsoft Bookings Features and Cost Comparison

Last updated July 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroMicrosoft Bookings2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,642 reviews](#user-reviews)

Positive

3,432

Neutral

120

Negative

90

[## Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [165 reviews](#user-reviews)

Positive

147

Neutral

13

Negative

5

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## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Online Booking

4.6

Appointment Management

4.7

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

72%Fit

Missing features

Feature ratings

Online Booking

4.5

Appointment Management

4.7

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.6

User satisfaction

User satisfaction

4.7

User reviews[3,642](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.4

User reviews[165](https://www.capterra.com/p/176567/Bookings/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

Best for

Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.

## User reviews

Pros & cons

SAL

Sai Akshith L.

Assistantship

> "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

Carlos B.

Owner

> "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

MG

Mailen G.

Client

> "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

DK

Donna K.

Owner

> "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Carlos B.

Owner

> "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

MG

Mailen G.

Client

> "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

Carlos B.

Owner

> "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The performance reports and customer profile management with historical data are also very intuitive to get used to."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

Carlos B.

Owner

> "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

MG

Mailen G.

Client

> "Some parts of the interface are not very intuitive, especially when setting up advanced options."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

TS

Tawana S.

Estheticain

> "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

Carlos B.

Owner

> "We were left with a costly setup that does not function the way we were led to expect."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

BL

Brooks L.

Customer services tech

> "The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

Nona P.

Management Technician II

> "I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6813623)

Bill L.

Vice President of Sales and Operations

> "The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7089151)

Shannon A.

Product Evangelist

> "It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

BL

Brooks L.

Customer services tech

> "The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

ST

Sophia T.

Human Resources Assistant

> "When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

Dylan M.

Sales Rep

> "It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Lauren S.

Administative Associate

> "Some of the booking templates feel limited."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7078995)

AW

Andrew W.

Head Manager and marketing

> "The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7099349)

Dylan M.

Sales Rep

> "It also feels more basic compared to some standalone scheduling tools."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Francesco P.

CEO

> "I was looking for a booking solution for both internal and external meetings that would suite my brand and need."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7092536)

JZ

Jesse Z.

Software Engineer

> "Additionally, the UI isn't as user friendly as many other booking sites."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

JD

Josh D.

IT Support Engineer

> "Overall, Microsoft Bookings is a reliable and simple scheduling tool that works best for organisations already using Microsoft 365."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

CH

Chris H.

Systems Engineer

> "I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6052510)

JW

John W.

Owner, Designer

> "Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7047216)

VT

Valerie T.

Research Associate

> "There were so many functions that sometimes it was hard to navigate."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

JD

Josh D.

IT Support Engineer

> "It also benefits from Microsoft’s security and compliance framework, which is useful in business environments."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

TL

Tobias L.

CTO

> "We tried to cancel the service but Microsoft locked us out of the account."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

KH

Kelsey H.

Coordinator

> "I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7070673)

JB

John B.

faculty

> "this app is almost impossible to set up within my organization. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___5046947)

ST

Sophia T.

Human Resources Assistant

> "There are features that allow you to select specific days or certain time frames which helps with usage."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

TL

Tobias L.

CTO

> "We are paying since over 6 month without receiving any value."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

JZ

Jesse Z.

Software Engineer

> "Additionally, it is easy to put a graphic in your email (done automatically by Microsoft) so that people can find your link when you email them..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

Ben L.

Instructor in Journalism

> "There is no good way to manage your booking page through Outlook itself - you must do everything through the web app."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4382267)

KV

Kyle V.

Senior Support Specialist

> "The ease of setting up appointments is really great, this also adds a link to your signature whenever you email."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7149816)

VR

Verified Reviewer

CEO

> "It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3699380)

BL

Brooks L.

Customer services tech

> "Microsoft Bookings is user-friendly, organized, and makes scheduling much easier."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

AR

Andrea R.

pharmaceutical

> "This application seems to be having problems, it hangs too much, it does not load, terrible!!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Shannon A.

Product Evangelist

> "It is nice to be able to link a calendar to an email to help with groups trying to book a time together."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

Brent K.

President

> "Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

KS

Kara S.

Administation

> "I love that you can add logos and customize your booking page."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6866100)

AR

Andrea R.

pharmaceutical

> "My experience with this application for scheduling appointments was not very good, I do not recommend it!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Desiree G.

Peer support worker

> "It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6629579)

JJ

Jonathan J.

Certified Financial Planner

> "Sometimes it sends too many email notifications for the same meeting."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3137450)

VT

Valerie T.

Research Associate

> "It helps manage the calendar with different people on the team and avoids scheduling conflicts."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

Brent K.

President

> "Cannot get a "bookings" link for an individual"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

EM

Elizabeth M.

Director of IS Project Management

> "There’s tons of customization options with all the features available."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7011769)

VR

Verified Reviewer

Strategic Planning Manager

> "Initial set-up is a bit confusing."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___2967206)

RG

Ritu G.

Scientist

> "Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

BJ

Brian J.

CEO

> "While it's functional on a basic level, there are many many annoyances that just are unexplainable. "

[See full review](https://www.capterra.com/p/176567/Bookings/#GetApp___2269272)

[View Reviews](https://www.capterra.com/p/176567/Bookings/reviews/)

## User interface

4.67 (3,642)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)

4.42 (165)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Microsoft Bookings

14/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/176567/Bookings/#features)

### Recognition

Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports

Microsoft Bookings is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Bookings

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Microsoft Bookings

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

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Contact vendor for pricing

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Features

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4.6

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[View full comparison](https://www.capterra.com/compare/153752-174830/Vagaro-vs-GlossGenius)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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Ease of Use

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4.2

Features

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4.4

Ease of Use

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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