# Compare Vagaro vs Razorpay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Razorpay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-179263/Vagaro-vs-Razorpay

---

# Vagaro vs Razorpay Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroRazorpay2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](#user-reviews)

Positive

3,423

Neutral

120

Negative

89

[## Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.8

Ease of Use

3.8

Customer Service

3.1

Reviews Sentiment

Based on [112 reviews](#user-reviews)

Positive

74

Neutral

5

Negative

33

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 23,121 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.7

Payment Fraud Prevention

NA

Debit/Credit Card Processing

4.6

Expense Tracking

NA

56%Fit

Missing features

Feature ratings

Data Security

3.0

Online Payments

3.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

3.7

Expense Tracking

NA

User satisfaction

User satisfaction

4.7

User reviews[3,632](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

User satisfaction

3.6

User reviews[112](https://www.capterra.com/p/179263/Razorpay/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.3

Customer support

3.1

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

Best for

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

## User reviews

Pros & cons

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING"..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

JH

Joseph H.

Strategy and Operations Manager

> "It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6821904)

MI

Mohamed I.

Designer

> "You can't even update basic personal info, like your business picture, contact number, or WhatsApp details."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

DHKKY

Dr Hari Kishan Kumar Y.

Medical Director

> "Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6789877)

Apurav T.

Senior Customer Care Professional

> "Payment processing with support for multiple payment methods, easy to track transactions and manage payments."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6657113)

MI

Mohamed I.

Designer

> "Razorpay isn't just the worst payment gateway; it's the worst online service period."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

AJ

Abhishek J.

CEO

> "they are first when join a new customer, be they are last when they have to serve service, i like this approach"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6514703)

MI

Mohamed I.

Designer

> "I deleted my account after this total disregard."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566)

SV

Shailendra V.

Project lead

> "Creating payment links is easier."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292)

AP

Amit P.

Founder

> "We booked a call with them but support team didnt show up on call."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

VR

Verified Reviewer

Web Developer

> "Overall experience with razorpay was good because it supports international payments also"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6692351)

VS

Vikas S.

CEO Founder

> "very bad they charges too much for every transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6491561)

PSA

P S A.

Operations and project management intern

> "I like the Quick Payment and the Clean Dark look of it"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6700968)

NG

Neha G.

Director

> "We ordered the system in July, haven't received it nor any update"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6582242)

Rajkishore M.

Founder & CEO

> "It has all-in-one dashboard where you can manage all the links, pages, customers, transactions, reports, members..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

Priyansh K.

Manager

> "They did not approve me the first time I applied.- Fees can add up, especially when we start having high volume..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

SS

Sachin S.

Business Development Manager

> "Razorpay is currently the most popular payment gateway among the e-commerce community in India. as it offers..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4332352)

RS

Roja S.

Solution manager

> "One the main drack is tansation delay while paying payment get stuck."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6117803)

Rajkishore M.

Founder & CEO

> "This is the best for small businesses to grow more. With Razorpay you can provide various payment methods like UPI,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724)

AP

Amit P.

Founder

> "Very poor service and support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383)

WA

Wasim A.

Director

> "Razorpay provide best customer support, as i was facing some issue they handle and solved my problem on prority..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

Priyansh K.

Manager

> "Limited international presence: Razorpay is primarily focused on the Indian market, so it is not the best option..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

Ram V.

Senior Account Executive

> "Claiming reimbursements & creating automated tax statements are extremely useful for creating a seamless user..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3913890)

Chandrakeerthan P.

student

> "The transaction is automatically authorised, and you are notified via notification channels. But, based on my prior..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

Priyansh K.

Manager

> "The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VS

Virender S.

Website admin

> "I have had an extremely disappointing experience with this company's customer support team. Despite contacting them..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4760046)

CS

Connor S.

Chef de Cuisine

> "Overall it was very pleasant and straightforward"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6624476)

CF

Cosme F.

Founder

> "No customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyanshu K.

IT Specialist

> "Much affordable,Aesthetic, Big community behind, Highly Skilled Team,Well established Network in B2B & D2C markets..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3638776)

WA

Wasim A.

Director

> "International payment is too much complicated there are too much compliances."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972)

BA

Bismil A.

Director

> "Razorpay is very good payment gateway as best part of razorpay is that it does not have any monthly or yearly fees,..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

SP

Sanjay P.

Senior executive

> "one of the worst service ever received ."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___5086953)

AA

Abhishek A.

CEO

> "I provided all my company documents and they approved my account within 3 days. And since then I have been using my..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4194813)

CF

Cosme F.

Founder

> "Never helpful in any way"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268)

Priyansh K.

Manager

> "The platform is easy to use and offers a wide range of payment options, including credit card, debit card, and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870)

VR

Verified Reviewer

Founder

> "The documentation sometimes feel a bit incomplete."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4072498)

Chandrakeerthan P.

student

> "The business also provides exceptional customer service, with friendly people on hand to help with any problems or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782)

AN

Atharva N.

Founder

> "Additionally, Razorpay does not have a standard or free version."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

SG

Sanjay G.

Business Head

> "Razorpay is a great organization and the employees like \[sensitive content hidden\] are the assets to this great..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6061615)

PP

Pratiksha P.

HR & Online Sales Head

> "Payment failure rates are going up significantly"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4520854)

AN

Atharva N.

Founder

> "For its users, Razorpay also offers 24/7 live customer support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838)

Shankha K.

Web developer

> "Webhook always gets disabled for woocommerce websites, even after reporting it to the tech team, they are unable to..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3462234)

Dinesh K.

Digital Marketing Manager

> "The Razorpay payment gateway installation is quite simple and easy, especially if you're using Shopify or..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4689046)

AH

Avanti H.

Sr. HR

> "Support is a bit slow."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4631675)

VR

Verified Reviewer

Director of Marketing Operation

> "Easy to set up and use-User-friendly interface-Integration with multiple platforms and payment options-Quick and..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4566159)

SJ

Subham J.

Director

> "Customer support is very bad to non existent."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

Bandaru S.

Student

> "Razorpay is easy and simple to use, which accept all types of payment cards, upi and also having internet banking."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4532910)

VK

Vishal K.

Ceo

> "I already mentione improve KYC it's suck please improve fast team this issue"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

Harshal K.

CEO

> "It offers a lot of payment options."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3746284)

GS

Gaurav S.

Java Developer

> "I am not able to report for fraud transaction."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3399175)

BA

Bismil A.

Director

> "Overall razorpay is good if you are accepting payment within India "

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857)

ND

Navin D.

Director

> "After using them for 1 year, they suddenly block the service on my live site stating that the partner banks have..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VK

Vishal K.

Ceo

> "Hi there UI is good but improve KYC procces learn from instamojo"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306)

KA

Kartik Ahuja (.

Co-Founder | Chief Growth Officer

> "Too much spammy with all the email blasts, does not care about if we click on unsubscribe or not."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2351494)

VR

Verified Reviewer

Freelancer

> "Integrating Razorpay with my online store allowed me to process and settle payments without any problems - and it..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "Even if there was any reason for rejection, they should have done it right in the start, and not after 1 year of..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

VR

Verified Reviewer

Strategy & Operations Manager

> "Backend analytics provided by the software is also quite comprehensive."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3463428)

Kathan M.

Owner

> "I made mistake by selecting Razorpay, and would like to suggest everyone not to even try Razorpay - complete waste..."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2811688)

SP

Shahu P.

Strategy Head

> "Also easy to set up."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4590779)

AM

Arvind M.

CEO

> "Support is worst, never get an call from client, we cant reach them, no proper support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

SJ

Subham J.

Director

> "Easy to deploy"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931)

AP

Anurag P.

Owner

> "Its really tiresome sometime to open an account with Razorpay."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Krutika R.

Recruitment Specialist

> "We never hesitate to recommend Razorpay to others and are delighted with the results we have achieved so far."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4370253)

AP

Anurag P.

Owner

> "Post that they might ask unreasonable questions and documents."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Nikhil R.

Assistant Marketing Manager

> "They have very supportive customer care support services, they helped me a lot if there are some issues sometimes."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3449736)

AP

Anurag P.

Owner

> "On an average to solve anything, you might have to wait for weeks."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

VR

Verified Reviewer

System Engineer

> "It's a good app to use and to withdraw money and send money,pay bills"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2951394)

AP

Anurag P.

Owner

> "The support is very very slow and unsatisfactory."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

Aka R.

Founder

> "I am too happy to have adopted RazorPay since the beginning of their journey."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2879188)

MG

Mohit G.

CEO

> "They do not support the payments chargeback"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2633020)

Siddharth G.

Business Manager

> "We can create smart pages which looks very professional and really smart."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2304696)

ND

Navin D.

Director

> "The customer service is pathetic to say the least."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

RG

Rajesh G.

SOFTWARE

> "It user interface is very great and understandable."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3447787)

AM

Arvind M.

CEO

> "one of worst irresponsible team they have, no values for client."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912)

VR

Verified Reviewer

Freelancer

> "My integration as with shopify, and I had no trouble at all following the instructions to set it up myself."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197)

ND

Navin D.

Director

> "They should be sued."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030)

Ganesh B.

SEO

> "I have good experience with Razorpay, I really like their currency conversion rates for International transactions"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2406409)

AP

Anurag P.

Owner

> "Horrible support."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356)

AB

Akash B.

Owner

> "Really Great experience, satisfied fully with their service."

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3282239)

HS

Harjeet S.

CEO

> "No sensible customer support"

[See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2771952)

[View Reviews](https://www.capterra.com/p/179263/Razorpay/reviews/)

## User interface

4.67 (3,632)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

3.57 (112)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Vagaro

Top features

27/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Razorpay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/179263/Razorpay/#features)

### Recognition

Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Razorpay

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Razorpay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Razorpay

-   By Razorpay
-   Located in India
-   Founded in 2014

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$23.99/month

Price

€9.9/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.57 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/)

vs

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[4.38 (1,720)](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

Contact vendor for pricing

Price

$19/month

3.8

Features

4.2

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/178021-179263/Wave-Apps-vs-Razorpay)