# Compare Vagaro vs Aura Salonware 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Vagaro and Aura Salonware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153752-181855/Vagaro-vs-SalonOS --- # Vagaro vs Aura Salonware Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VagaroAura Salonware2/4 selected [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) [Aura Salonware](https://www.capterra.com/p/181855/SalonOS/)[4.5 (84)](https://www.capterra.com/p/181855/SalonOS/reviews/) [## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $23.99/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [3,642 reviews](#user-reviews) Positive 3,432 Neutral 120 Negative 90 [## Aura Salonware](https://www.capterra.com/p/181855/SalonOS/)[4.5 (84)](https://www.capterra.com/p/181855/SalonOS/reviews/) Starting Price $149.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [84 reviews](#user-reviews) Positive 76 Neutral 6 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,088 reviews from salon software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Appointment Scheduling 4.7 Mobile Access 4.7 Confirmations/Reminders 4.7 Calendar Management 4.6 Online Booking 4.6 70%Fit Not enough reviews Feature ratings Appointment Scheduling 4.5 Mobile Access \-- Confirmations/Reminders 4.6 Calendar Management 4.0 Online Booking 4.3 User satisfaction User satisfaction 4.7 User reviews[3,642](https://www.capterra.com/p/153752/Vagaro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.6 User satisfaction 4.5 User reviews[84](https://www.capterra.com/p/181855/SalonOS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $23.99Flat Rate, Per Month - Free version - Free trial Price starts from $149Flat Rate, Per Month - Free version - Free trial Best for Best for Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. Best for Whether you manage one or multiple locations, Aura Salonware offers powerful features that streamline your operations, enhance your clients’ experience, and maximize your revenue. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484) AN Amanda N. Owner > "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691) DB Diane B. Owner > "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) Carlos B. Owner > "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CT Courtney T. Business Owner > "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) MG Mailen G. Client > "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JB Julia B. Owner Esthetician Massage Therapist > "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465) TM Tasha M. Cosmetologist > "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867) AW Ashley W. Massage therapist > "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) TC ToE C. Owner > "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363) AS Arne S. Esthetician > "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Monica D. OWNER > "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) BL Barbara L. Owner stylist > "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) DB Devin B. Salon hairstylist > "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713) HT Holly T. Owner and nail artist > "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) CA Chanelle A. Hairstylist > "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) JY Joanna Y. Owner > "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519) DK Donna K. Owner > "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) Ramika G. Salon owner > "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) MW Madison W. Esthetician > "The interface is clean and makes booking, managing clients, and running my business seamless and efficient." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173) GU Gaby U. Salon owner > "There’s not enough tailoring options for non-hairstylists to use for client appointments times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) SN Sheri N. Cosmetologist owner > "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142) NC Nicky C. MANAGER > "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211) AS Arne S. Esthetician > "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Carlos B. Owner > "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MG Mailen G. Client > "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JE Juliana E. Owner > "The app constantly glitches when doing basic tasks like looking at past appointment dates." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222) TR Tammi R. Salon Owner > "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509) ND Nicole D. Massage therapist > "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) DB Diane B. Owner > "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) NC Nicole C. Esthetician > "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211) DB Donielle B. Licensed esthetician CEO > "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) Carlos B. Owner > "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MC Maisie C. Owner CEO > "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134) CE Carissa E. Esthetician > "A common and significant complaint is that the online booking interface for clients can be temperamental." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683) PK Patrick K. Vice President at JPK and Associates, Inc. > "The performance reports and customer profile management with historical data are also very intuitive to get used to." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867) LW Lauren W. Owner > "I don’t like when I have to add money on extra service like website and forms etc." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452) CA Chanelle A. Hairstylist > "The online booking system is convenient for clients and helps reduce back-and-forth scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) TR Toni R. Owner > "I also don't like the new way of character counting for text message promotions." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648) HT Holly T. Owner and nail artist > "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) DB Diane B. Owner > "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) MM Melissa M. Owner Esthetician > "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242) Samantha E. Owner Operator > "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) LJ Lauren J. Salon booth owner > "Scheduling and appointment management are the best features of this platform." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566) Carlos B. Owner > "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CA Chanelle A. Hairstylist > "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) SB Shannon B. Cosmetologist > "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) ND Nicole D. Massage therapist > "It is a great system for client management and scheduling as well as appointment management." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) John G. Owner and CFO > "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MC Melanie C. Acupuncturist, Owner > "Having my patients able to book and reschedule themselves is a time saver." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178) TD Traci D. Hairstylist > "If Vagaros system goes down I can’t access my clients stuff therefore I am" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426) NT Nicole T. Owner > "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498) VA Valentina A. Owner > "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) ND Natalie D. Lead Trainer > "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513) VR Verified Reviewer Driver > "I don’t like having to retype my password every time when accessing the app." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856) SB Sarah B. Owner > "Vagaro transferred my data from my previous company saving me a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839) KS Kristin S. Massage Therapist > "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547) SF Stacey F. Founder > "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931) MG Mailen G. Client > "Some parts of the interface are not very intuitive, especially when setting up advanced options." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) Samantha E. Owner Operator > "Very easy tool for scheduling and appointment management as well as payment processing." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) MC Morgan C. Hair stylist > "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702) MH Maranda H. Cosmetologist > "I love the drag & drop email builder to make templates for future use" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903) MC Michelle C. Assistant Salon manager > "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036) AW Ashley W. Massage therapist > "I like being able to send out emails after clients receive a service" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) VC Vee C. Owner-operator > "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686) KM Kenny M. Owner > "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) TS Tamar S. Owner > "It’s confusing how the Cilent has to sign before providing a card to process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927) KD Kristle D. Aesthetician > "I love that I can schedule my emails & customize it how I want too." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203) SB Shannon B. Cosmetologist > "My clients are connstantly textimg me because something isn't working when trying to book online." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) Ramika G. Salon owner > "Everything you need for your finances, services, follow ups, reminders and user friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) John G. Owner and CFO > "Also crashed multiple times, especially when creating new appointments and changing pricing or service times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) TS Tawana S. Estheticain > "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054) SP Sivan P. Owner > "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779) MB Mona B. Salon suite owner > "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192) CT Courtney T. Business Owner > "The monthly subscription can be expensive, especially for small businesses." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) BL Barbara L. Owner stylist > "I love that you can call and talk to knowledgeable techs in the customer service department the best." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) KM Kenny M. Owner > "Paypro mini loses connection to paypro every day. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) MR Mekaela R. Esthetician > "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits," [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519) Carlos B. Owner > "We were left with a costly setup that does not function the way we were led to expect." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) [View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) RT Rebekah T. Hair Stylist > "Aura has fantastic and responsive customer service and wrap around business management tools, from reports to payment..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7006823) JG Jen G. Salon owner > "We dislike the inability to know what customers are seeing in text messages, the automated reminders don’t show up on our..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) ML Mackenzie L. Hair stylist > "The platform offers a lot of powerful features specifically tailored for salon and spa management, such as online booking,..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6870236) JG Jen G. Salon owner > "Need more security/employee action report isn’t detailed enough to see what actions were taken in detail, when someone..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) RT Rebekah T. Hair Stylist > "Integrating Fullsteam payments helps streamline my financial record keeping and the data driven marketing options are..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7006823) Maegan D. Guest Care Lead > "There is an issue with booking a color service and hc where if you remove the finish while booking, it reappears and you..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866118) AB Amanda B. owner > "I love the built in express pay portion that securely stores credit cards and allows us t charge for no-shows." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6873145) MG Marley G. Guest Care > "there are occasions where we run into problems with phone numbers not "syncing" where some of clients end up not receiving..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866022) Megan R. Salon Owner > "I like that they are integrated with Aveda and help us to track benchmarks we use right at our fingertips." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6878839) MC Meaghan C. owner > "I think the only thing that is complicated is that in the email function. If they unsubscirbe from a marketing email, they..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6864619) LF Leah F. Salon Manager > "Very tech-forward which makes accessing formulas and notes very easy, as well as the user interface being pretty easy to..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866092) JG Jen G. Salon owner > "Also we’ve been asking for a consolidated history for years, all services/products/everything at a glance but we have to..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) TS Tara S. Hairstylist > "Booking my own appointments is fast and easy plus I can adjust the timing of services as needed." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6874248) PL Petra L. Guest Care > "Occasionally there are crashes to the system that coupled with our sometimes lagging wifi lead to issues when checking out..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6870244) AB Amanda B. owner > "It allows us to direct message our clients and keep up communication." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6873145) VR Verified Reviewer Hairstylist > "Otherwise stylist are constantly having to check the site and worry is about potentially being unaware of having a client..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7021668) TW Tiffany W. Owner > "She's available to help us with any technical problems, hiccups, and overall understanding of how to use Aura to it's best." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6877160) JG Jen G. Salon owner > "I’m aware no software is perfect, however It’s been disappointing that it feels like requests aren’t heard/prioritized..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) AC Aja C. Owner > "Their platform is easy to use, makes a seamless cash out, quick reporting, and easy online booking for clients." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6864271) JG Jen G. Salon owner > "Saturdays are typically busy days in salons and being unable to get a hold of someone in a pinch when you need is difficult." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) CT Caitlyn T. Hairstylist > "It’s so easy to book clients and it’s so easy to get access to the clients and I like that the clients are able to book..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866794) Desney C. stylist > "the search engine for it isn’t the greatest and doesn’t list every single client." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6874923) MC Meaghan C. owner > "Having the AuraPay option has been a GREAT addition for our small business." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6864619) MB Makenzie B. Hairstylist > "Some problems with clocking in where the button has been gone so haven’t been able to." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6874238) SFH S. Franky H. Salon Owner, Bleach Specialst, Hairstylist Mentor > "Smart Booking is the only great feature that Aura Salonware has." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6852220) JG Jen G. Salon owner > "Guest receipts are confusing showing breakdowns of services and payments." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) MB Makenzie B. Hairstylist > "The scheduling is easy to understand based on the layout and it is simple to add clients to the schedules." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6874238) CG Corey G. Salon Manager > "The software is not user friendly at all and is probably the worst scheduling software I've ever used." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7162751) CT Caitlyn T. Hairstylist > "I love aura we use it everyday here at the salon it’s one of the best services I’ve used being a hair dresser so easy to..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866794) NS Nevaeh S. salon coordinator > "i would say that sometimes it had bugs and you need to call customer support to help out with it." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6872181) CR Corrie R. Director of operations > "Working with the Aura team was the selling and staying point- their support is amazing and unmatched!" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865547) JG Jen G. Salon owner > "The Aura community Facebook page is desolate so I’m just not seeing the connection between the company and salons." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865008) SG Sineka G. Salon Manager > "Now that we are more familiar with all of the basics we are really looking forward to looking into all the added features..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6868739) CG Corey G. Salon Manager > "There are constant issues with the software itself. " [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7162751) AT Adeline T. Cosmetologist > "Love the automatic text messages that clients receive." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6881155) CG Corey G. Salon Manager > "Customer service has done almost nothing to help us. " [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7162751) JS Jessica S. owner > "I like that they have interaction with the clients and keep updating the system as needed." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6873431) SFH S. Franky H. Salon Owner, Bleach Specialst, Hairstylist Mentor > "These glitches led to thousands of dollars in lost revenue." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6852220) Cat D. Guest Care > "Easy to use, format is very readable, \[sensitive content hidden\] from support is incredible and so helpful with everything..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6866969) MB Michelle B. Hair designer > "There is nothing I don't like about the program it has everything I need, only at the beginning they never had drag and..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6864352) VP Valerie P. Manager > "I like how they have added receipts to aura pay as well" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865571) VR Verified Reviewer service providers > "Occasionally glitches in strange ways with payments." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6870202) EC Elizabeth C. Salon > "Everyone is so helpful and my clients love the reminders and that they can book online!" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6872229) TW Tiffany W. Owner > "The online booking feature is a big hit for us." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6877160) RF Ryan F. Co-Owner > "Their customer support stands out—they’re responsive and genuinely invested in helping salons succeed." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865223) CG Corey G. Salon Manager > "Customer service is non existent. " [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7162751) LD Lauren D. Hair stylist > "Works well for large teams of service providers" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6871426) Megan R. Salon Owner > "The support is not quick. If you are in a bind during a work day it isn't always easy to get help." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6878839) VR Verified Reviewer Hairstylist > "It definitely helps the salon run more efficiently and professionally." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7021668) JS Jessica S. owner > "that i feel like there are some holes in the analytics." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6873431) EC Elizabeth C. Salon > "Any time I ever needed phone support on how to do something, I was able to talk to someone right away!" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6872229) CG Corey G. Salon Manager > "Nothing ever gets fixed. " [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7162751) RS Ray S. Hairstylist > "I tend to add on services quite a bit and it’s never a struggle to do it!" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6874219) KW Keith W. owner > "We had to stop using it and switch after 3 months because the Credit Card processing terminals would not work consistently..." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___5052562) SG Sineka G. Salon Manager > "We have had a few technical problems since getting this software, but they are always fixed quickly!" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6868739) NS Nevaeh S. salon coordinator > "can be difficult." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6872181) PF Paige F. Salon Manager > "We are a high volume salon and it is very user friendly on the back end and client end" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6865005) ML Maggie L. Owner / Stylist > "That I cannot see the entire week of all scheduled appointments at glance, as if looking at a paper" [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___3934114) RL Randi L. Hair Stylist > "It is easy to understand and book my clients on the computer and cellphone." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___7000420) CB Christine B. Manager > "The benchmarking/reporting piece of the software doesn't lend for customization." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___2813926) TyF T'yanna F. Service Desk leader > "The functions are straightforward and easy to understand which helps me a lot." [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___6877221) SS Steven S. stylist > "I cant imagine, considering todays current market a salon without Aura. " [See full review](https://www.capterra.com/p/181855/SalonOS/#Capterra___2610381) [View Reviews](https://www.capterra.com/p/181855/SalonOS/reviews/) ## User interface 4.67 (3,642) [Aura Salonware](https://www.capterra.com/p/181855/SalonOS/) 4.55 (84) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Vagaro 38/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/153752/Vagaro/#features) Aura Salonware 38/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/181855/SalonOS/#features) ### Recognition Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Aura Salonware ### Deployment & support Vagaro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Aura Salonware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vagaro - By Vagaro - Located in United States - Founded in 2009 Aura Salonware - By Aura Salonware - Located in United States - Founded in 2017 ## 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