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Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
Health care practices including dentists, chiropractors, integrated medical professionals, physical therapists, acupuncturists, and physicians.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
I have greatly enjoyed this system especially considering our previous system was a disaster. We are pleased with all the staff we speak with and the help ( while frequent) is always very responsive.
It is offline with every update to the server and when this happens people are really relying on the texts and our missed appointment rate goes to 50.
I love everything about ZingIt but my favorite part is the ability to quickly and efficiently speak with patients and move around their appointment if needed.
When someone opts out through text message that doesn't say stop, I can be a day late removing them and they get a little upset.
And it runs seamlessly in the background without having to dedicated hours of time to it. Patient feedback has been amazing - they love the reminders and subtle automated check-ins.
When the patient replies cancel referring to their appointment, the software opts the patient out of the messaging automatically and it's difficult to opt them back in again.
Ease of use as well as the ability to communicate with patients. In addition the ability to generate positive reviews is great.
For some reason it stopped working with my other software.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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