# Vagaro vs Acuity Scheduling: Features and Cost Comparison 2026 | Capterra

> Vagaro vs Acuity Scheduling: Which appointment scheduling tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/153752-191978/Vagaro-vs-Acuity-Scheduling

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# Vagaro vs Acuity Scheduling Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroAcuity Scheduling2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$23.99/month

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Starting Price

$20.00/month

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

Positive

3,423

Neutral

120

Negative

89

Positive

3,423

Neutral

120

Negative

89

Reviews Sentiment

Based on [5,745 reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Positive

5,568

Neutral

147

Negative

30

Positive

5,568

Neutral

147

Negative

30

Best for (according to reviews)

-   **Business size**: Small businesses account for 77% of reviews (2,682), reflecting high usage rates among this segment.
-   **Industry**: Health, wellness and fitness (28%), cosmetics (20%), and consumer services (17%) are the primary industries utilizing Vagaro.
-   **Use cases**: Scheduling (32%), salon management (30%), and appointment reminders (27%) are the main use cases, highlighting a focus on appointment-driven operations.

Best for (according to reviews)

-   **Business size**: Small businesses account for 84% of reviews (4,824), reflecting high usage rates among this segment.
-   **Industry**: Health, wellness and fitness (18%), cosmetics (13%), and marketing/advertising (6%) together represent 37% of reviews, indicating broad adoption across service-oriented sectors.
-   **Use cases**: Scheduling (40%), appointment reminders (28%), and calendar management (21%) are primary functions, supporting efficient client booking and communication.

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## Reviewer verdict

Vagaro

Vagaro users find it best suited for beauty and wellness businesses, appreciating its user-friendly appointment scheduling, customizable reminders, and integrated client management features. Reviewers highlight its effective calendar sync with Google Calendar, mobile access, and marketing tools, while noting its competitive pricing and a la carte feature selection as valuable for small businesses. However, some users mention issues with payment processing and limited customization in email and website management.

Acuity Scheduling

Acuity Scheduling users consider it ideal for businesses needing flexible online booking, automation, and extensive integration options, including Google Calendar, Squarespace, PayPal, Instagram, and Microsoft Outlook. Reviewers value its user-friendly mobile app, customizable reminders, and functional free version, citing its convenience for managing multiple calendars and client self-scheduling. Some users, however, mention that higher-tier plans can be costly and customization options may feel limited.

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## Features comparison

When looking at appointment scheduling tools like Vagaro and Acuity Scheduling, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 42,230 reviews from Appointment Scheduling users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Vagaro

85%Fit

High performer

Feature ratings

Confirmations/Reminders

4.7

Online Booking

4.6

Mobile Access

4.7

Calendar Sync

4.6

Acuity Scheduling

85%Fit

Feature ratings

Confirmations/Reminders

4.7

Online Booking

4.7

Mobile Access

4.7

Calendar Sync

4.6

Confirmations/Reminders

4.7 (606)

4.7 (425)

Users of Vagaro appreciate the confirmations and reminders feature for its role in improving client communication, reducing no-shows, and optimizing business operations. They value the ability to customize reminders and the convenience of automatic notifications, which they say help manage busy schedules. However, some users mention that clients occasionally struggle with managing appointments from the reminders. Acuity Scheduling users also find the confirmation and reminders feature essential for reducing no-shows and improving attendance. They appreciate the customizable text and email reminders, although some find the system rigid and less user-friendly. Overall, users value Vagaro for its effective and customizable reminders, while they find Acuity Scheduling's reminders helpful but sometimes less flexible.

Online Booking

4.6 (675)

4.7 (552)

Vagaro users find the online booking feature convenient and time-saving, allowing clients to book appointments 24/7 and manage their schedules independently. They appreciate the flexibility and increased booking opportunities, though some dislike the mandatory account creation for clients. Acuity Scheduling users also value the online booking feature for its ease of use and ability to integrate with various platforms. They highlight the convenience of embedding booking links on websites and social media, though some users find the design less attractive. In general, users think both platforms offer convenient online booking, noting that Vagaro provides flexibility and Acuity Scheduling offers extensive integration options.

Mobile Access

4.7 (619)

4.7 (1239)

Vagaro users find mobile access crucial for managing appointments and business operations on the go. They appreciate the app's functionality, real-time updates, and ease of use, though some report occasional issues with the app freezing. Acuity Scheduling users also value mobile access for its convenience and ability to manage schedules from anywhere. They find the app user-friendly and essential for modern business operations, though some mention it can be cumbersome on smaller screens. Overall, users think Vagaro's mobile access is functional and reliable, while they value Acuity Scheduling's user-friendly app for managing appointments on the go.

Calendar Sync

4.6 (274)

4.6 (349)

Vagaro users appreciate the calendar sync feature for its ability to integrate with various calendars, ensuring efficient appointment management and avoiding double bookings. They find it easy to sync with Google and Apple calendars, though some wish for better integration with other calendars. Acuity Scheduling users also value the calendar sync feature for its seamless integration with popular calendar tools like Google Calendar and Outlook. They highlight the importance of avoiding double bookings and managing multiple calendars, though some users find the setup process complex. In summary, users find that both platforms offer effective calendar sync, noting that Vagaro provides reliable integration and Acuity Scheduling ensures seamless synchronization with multiple calendars.

## Pricing comparison

### Starting prices

Vagaro

$23.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/153752/Vagaro/pricing/)

Acuity Scheduling

$20.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/191978/Acuity-Scheduling/pricing/)

### Value-for-money analysis

4.6 (3632)

4.7 (5745)

A comparison of how reviewers evaluate the value for money provided by both Vagaro and Acuity Scheduling indicates that Vagaro reviewers find it offers a comprehensive suite of features at competitive pricing, while Acuity Scheduling reviewers appreciate its flexible pricing plans and useful free version. Reviewers find Vagaro to be a cost-effective solution, especially for small businesses, highlighting its user-friendly interface, integrated payment system, and customizable features like email marketing tools and gift card integration. They appreciate the a la carte pricing model, which allows them to add or remove features as needed, and mention that the software offers good value for the price. However, some users note that the cost can increase quickly with additional features and that certain advanced functionalities require a premium subscription. When it comes to Acuity Scheduling, reviewers appreciate its free version, which they say is functional and sufficient for basic needs. They highlight the platform's customizable features, integration options, and the ability to upgrade plans as their business grows. Users also value the affordable pricing plans and the inclusion of useful tools like client self-scheduling and online payment processing. However, some users mention that the free version is limited and that the cost of higher-tier plans can be prohibitive for small businesses or startups.

## Integrations

Popular Integrations

Compare available integrations between Vagaro and Acuity Scheduling.

### Google Calendar

Vagaro

Acuity Scheduling

### Microsoft Outlook

Vagaro

Acuity Scheduling

### QuickBooks Online

Vagaro

Acuity Scheduling

### WordPress

Vagaro

Acuity Scheduling

### Meta for Business

Vagaro

Acuity Scheduling

### Zoom Workplace

Vagaro

Acuity Scheduling

### Instagram

Vagaro

Acuity Scheduling

### Microsoft Excel

Vagaro

Acuity Scheduling

Total Integrations

10

Google Calendar

Reviewers mention that Vagaro syncs with Google Calendar, which they note helps keep track of scheduling and ensures appointments are visible to family members and other stakeholders.

Vagaro Integrations (10)

-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Gusto](https://www.capterra.com/p/131882/Gusto/)
-   [Instagram](https://www.capterra.com/p/210721/Instagram/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Total Integrations

46

Google Calendar

Reviewers mention that Acuity Scheduling integrates seamlessly with Google Calendar, which they say helps avoid double bookings, keeps schedules organized, and ensures appointments sync across all devices.

Squarespace

Reviewers report that Acuity Scheduling integrates well with Squarespace, which they note allows clients to book appointments directly from their website, making the scheduling process more convenient.

PayPal

Users state that Acuity Scheduling integrates with PayPal, which they indicate enables clients to pay for appointments easily, providing a streamlined payment process and enhancing professionalism.

Instagram

Reviewers say that Acuity Scheduling integrates with Instagram, which they note allows clients to book appointments directly from their social media profiles, enhancing accessibility and convenience.

Microsoft Outlook

Users mention that Acuity Scheduling syncs with Microsoft Outlook, which they say helps avoid scheduling conflicts, keeps calendars updated, and ensures seamless integration with existing email systems.

Acuity Scheduling Integrations (46)

-   [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)
-   [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)
-   [Basecamp](https://www.capterra.com/p/56808/Basecamp/)
-   [Capsule](https://www.capterra.com/p/249690/Capsule-Video/)
-   [ClassPass](https://www.capterra.com/p/249675/ClassPass/)
-   [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)
-   [Drip](https://www.capterra.com/p/164933/Drip/)
-   [Drupal](https://www.capterra.com/p/119594/Drupal/)
-   [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)
-   [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)
-   [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)
-   [Highrise](https://www.capterra.com/p/146703/Highrise/)
-   [iCloud](https://www.capterra.com/p/204717/iCloud/)
-   [Instagram](https://www.capterra.com/p/210721/Instagram/)
-   [Joomla](https://www.capterra.com/p/161648/Joomla/)
-   [Kit](https://www.capterra.com/p/175000/ConvertKit/)
-   [Leadpages](https://www.capterra.com/p/203635/Leadpages/)
-   [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/)
-   [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)
-   [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)
-   [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)
-   [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)
-   [Shopify](https://www.capterra.com/p/83891/Shopify/)
-   [Simplero](https://www.capterra.com/p/181776/Simplero/)
-   [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)
-   [Squarespace](https://www.capterra.com/p/143461/Squarespace/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [UpLaunch](https://www.capterra.com/p/228653/UpLaunch/)
-   [Wix](https://www.capterra.com/p/169007/Wix/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Wufoo](https://www.capterra.com/p/224990/Wufoo/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
-   [Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Vagaro vs Acuity Scheduling?

### Overall rating

4.7 (3632)

4.8 (5745)

### User interface

Vagaro

Acuity Scheduling

### Customer service and support

Vagaro

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Acuity Scheduling

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Vagaro vs Acuity Scheduling

When it comes to appointment scheduling tools, Vagaro and Acuity Scheduling are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Vagaro and Acuity Scheduling to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Vagaro for its user-friendly appointment scheduling, extensive features, and suitability for beauty and wellness businesses. They also value its customer service, highlighting the ease of use and helpful tutorials. Additionally, Vagaro's client management is praised for its accessibility and effective marketing tools. Meanwhile, Acuity Scheduling users find its appointment scheduling convenient, noting its automation and integration with other platforms. They also appreciate its scheduling features, which save time and effort, and its calendar syncing, which helps manage multiple calendars efficiently. As for the cons, Vagaro users report issues with payment processing, citing glitches and high costs. They also find its email and website management lacking in customization and reliability. On the other hand, Acuity Scheduling users mention its pricing as a drawback, finding it expensive for additional features. They also criticize its email management for limited support and page customization for its lack of flexibility. \[[2](#source-item-2)\]

Pros

Vagaro

DB

Diane B

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While the system can be a bit slow at times and the online store categories could be more customizable, the benefits definitely outweigh the drawbacks.“

April 10, 2026

CT

Courtney T

Business OwnerCosmetics, Self-employedUsed the software for: Less than 6 months.

“The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place.“

April 10, 2026

Acuity Scheduling

KR

Kevin R

AccountantLogistics and Supply Chain, 2 - 10 employeesUsed the software for: More than 2 years.

“I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time and reduces no-shows“

March 16, 2026

RR

Riley R

Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: I used a free trial.

“You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional.“

February 27, 2026

Cons

Vagaro

AN

Amanda N

OwnerCosmetics, Self-employedUsed the software for: 1-2 years.

“The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect fees to protect my business so that is an unfortunate side of it as well as I do not like that, you cannot customize the amount of a deposit per an appointment that it has to be a set amount per service.“

April 15, 2026

JH

Julie H

Owner and Licensed EstheticianHospitality, Self-employedUsed the software for: 1-2 years.

“Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a customer - to know that it is a repeat customer.“

April 13, 2026

Acuity Scheduling

BM

Brazola M

Medical AssistantCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps.“

January 15, 2026

Eric T

Director, Digital TransformationAutomotive, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. “

December 16, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from appointment scheduling software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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