# Compare Vagaro vs Momence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Momence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-229516/Vagaro-vs-Ribbon

---

# Vagaro vs Momence Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroMomence2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Momence](https://www.capterra.com/p/229516/Ribbon/)[3.9 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](#user-reviews)

Positive

3,423

Neutral

120

Negative

89

[## Momence](https://www.capterra.com/p/229516/Ribbon/)[3.9 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [76 reviews](#user-reviews)

Positive

53

Neutral

8

Negative

15

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## Summary

* * *

Key features rated by users

Features selected based on 17,188 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

66%Fit

Not enough reviews

Feature ratings

Appointment Management

3.7

Online Booking

4.1

Calendar Management

4.0

Credit Card Processing

3.4

Availability Management

\--

User satisfaction

User satisfaction

4.7

User reviews[3,632](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

User satisfaction

3.9

User reviews[76](https://www.capterra.com/p/229516/Ribbon/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.7

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

Best for

Online Teachers, Instructors, Creatives, Studios, Gyms, and Fitness Clubs

## User reviews

Pros & cons

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING"..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

Rachel W.

Owner and director

> "I liked that it had the potential to streamline operations, CRM, enrollment and booking, appointment management, leads."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

CH

Chase H.

Owner

> "Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

JM

Jena M.

CEO

> "My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6754237)

MR

Matt R.

Owner

> "The review generation sucks you can't customize the messaging or sequences sent for reviews so good luck getting your clients to leave..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

CH

Chase H.

Owner

> "As a site plugin it looks clean and professional."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Clients occasionally report glitches in payment processing as well as receiving links to class signups at the beginning of their payment..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6558515)

JM

Jena M.

CEO

> "I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6754237)

KS

Kary S.

Director

> "The limitations on embedding on a website are problematic, You can only embed one type of class/ event per web page."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

AP

Angelica P.

Digital Customer Experience Lead

> "The leads functionality has streamlined our lead management process, providing an intuitive and efficient way to capture, organise, and..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

MA

Mo A.

Digital Marketing Specialist

> "During this time, my business suffered significant losses due to a non-functional tracking feature. Despite their claims of "looking into..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6385253)

CH

Chase H.

Owner

> "The software is straightforward to learn and easy to navigate once you know the backend."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7141228)

MR

Matt R.

Owner

> "in the 6-7 months we've been a customer its actually gotten worse for us bc they no longer offer phone support - so getting ahold of..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

AC

Amanda C.

President

> "I appreciated the image of the platform, the user interface, ease of use, and the booking experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6872152)

Shawna S.

Marketing

> "Momence just wasn’t stable or intuitive enough for my needs."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7062997)

JS

Jesse S.

Owner

> "I like the texting and in app features."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6515705)

AD

Andrea D.

CEO

> "They do not send out emails to clients after their first class even thought they said they would."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7013704)

EN

Eleesha N.

CEO

> "Mindbody would NEVER do that, even when I have 5 studios! If your thinking of finding a system that will help reduce admin hours and enable..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036641)

Rachel W.

Owner and director

> "I was continued to be charged after canceling the service."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

VM

Valerie M.

Owner manager teacher

> "We love the flexibility available in programming classes, events, appointments, retreats and semesters (series), and the options for how..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

Rachel W.

Owner and director

> "Sales team was not truthful in what the software could do."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

AP

Angelica P.

Digital Customer Experience Lead

> "Momence has become an indispensable tool in our business toolkit, and we're excited about the continued growth and innovation it brings to..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

KS

Kary S.

Director

> "This is of course of no use if you are running a class that day or have an event which needs marketing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

VM

Valerie M.

Owner manager teacher

> "Momence combines in-person and virtual classes into one for payroll purposes, saving me a lot of time compared to WL. Analytics and Reports..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

AC

Anika C.

manager

> "cannot setup a class multiple days a week. If you offer the same type of class two or more days a week instead of being able to select M,..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4797931)

JW

Jeni W.

BUSINESS owner

> "Video On demand library easy to set up, filter and manage videos 5 stars, scheduling multiple classes, hybrid classes, message clients..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3693040)

Rachel W.

Owner and director

> "Terrible onboarding experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

AP

Angelica P.

Digital Customer Experience Lead

> "The integration of Momence Sequences has been a game-changer in our customer experience strategy."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

Rachel W.

Owner and director

> "Terrible experience."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7118903)

JG

Jordan G.

Studio Host

> "They also are easy to work with if you need any customer support."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6561037)

Shawna S.

Marketing

> "Overall, my experience was disappointing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___7062997)

JW

Jennifer W.

Owner

> "Other elements that have made our business better: website integration, SMS, simple ways to customize the program, clean reports, easy ways..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4133456)

JG

Jason G.

Owner

> "the team didn't think to look at anomalies or confirm anything with me or do any data checks or reviews before committing the data it's..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

KS

Kary S.

Director

> "Momence are constantly improving and changing things."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6552447)

JS

Julie S.

Operator

> "The application fees and the customer service is BS."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6586185)

AR

Alexis R.

Production Associate

> "Also the aesthetic is marvelous."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6643729)

WW

Whitney W.

Owner

> "I recently had to downgrade due to change in my studio."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6629873)

RP

Rachel P.

Physical Therapist, Pilates Instructor, Operations Manager

> "Extremely easy to use from the administrative side"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6558515)

JB

Jennifer B.

Founder and Director

> "I've been trying to cancel my business account since October and was charged again today."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6618038)

JW

Jenna W.

Manager

> "sensitive content hidden\] was so helpful when we were picking momence to use for our go forward booking platform and now \[sensitive content..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___5035106)

MR

Matt R.

Owner

> "Momence oversold and underdelivered."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6582427)

MM

Marsha M.

Owner

> "The calendar on my website where people can buy right from the website or jump to their account, is a great feature."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3867791)

Simone P.

Owner

> "The support is close to useless."

[See full review](https://www.capterra.com/p/229516/Ribbon/#GetApp___6788584)

KR

Kaley R.

Sustainability Reporter

> "Great app-based service for schedule management and livestream access, especially in the fitness space."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4474974)

BT

Bernie T.

Manager

> "We also frequently get charged more than what is stipulated in our contract and have to contact them for refunds."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

JS

Jen S.

Studio Owner

> "They offer a ton of support and respond to inquiries within hours (sometimes even minutes). If there is not an answer for a question, they..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3556845)

SJC

Sarah-Jane C.

Owner

> "I’m not sure if it even exists."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6625280)

JG

Jason G.

Owner

> "I think Momence is a great tool, I think the team is great overall, and they are very attentive to customers needs and take on feedback."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

KD

Kari D.

Owner

> "I’ve never put content on a platform that didn’t allow me to download that piece of content."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

AP

Angelica P.

Digital Customer Experience Lead

> "Their responsiveness and commitment to customer success make them a standout partner."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6036291)

JG

Jason G.

Owner

> "it seemed like they let me put a tonne of instructions to gather to placate me, then they promptly ignored a lot of it"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6171313)

ME

Michelle E.

Owner

> "Although we had a few hiccups during the onboarding experience, we appreciated the immediate support and answers to questions, as well as..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3703214)

AC

Anika C.

manager

> "Duplicating recurring classes i ran into glitch's, we haven't even fully launched."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4797931)

VM

Valerie M.

Owner manager teacher

> "The marketing suite is great with tons of templates to use and options to build custom campaigns too."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4686931)

BT

Bernie T.

Manager

> "over time there have been multiple issues and glitches in the software."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

BT

Bernie T.

Manager

> "They present themselves well and is simple to use if you don't have many clients or classes scheduled."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

BB

Brian B.

Operations

> "Terrible company to deal with, terrible product to use."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6696697)

EG

Erika G.

Owner

> "I was able to schedule as many one on one calls with the same representative which made it a streamlined and personal experience!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4288555)

AC

Allie C.

Studio Owner and Yoga Instructor & Teacher Trainer

> "In creating online courses, I do find it confusing to get all of the necessary pieces to work together -- subscription vs on demand course..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4098325)

MM

Marsha M.

Owner

> "Having a zoom link right on the class listing and Momence taking care of adding all the links has been amazing."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3867791)

BT

Bernie T.

Manager

> "We were also overcharged by over $10000 once which was another mess."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

EG

Erika G.

Owner

> "Also the ability to pass on the credit card surcharges to the client saves us a lot of money."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4288555)

BT

Bernie T.

Manager

> "Their staff are not well trained to resolve issues when they arise."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6287317)

KD

Kari D.

Owner

> "The interface is easy to use and it was easy for clients to book their classes."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

JS

Jill S.

Owner

> "First they said it was resolved, second they lied and said it was my fault and third they said I had to fix the problem myself."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___6271531)

RP

Rachael P.

Owner

> "Momence was one of the only studio software that had everything we needed!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6030651)

ZS

Zefea S.

owner

> "There some components that require extra steps to connect together, When a mistake was made or when we were trying to figure the best way..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4308310)

RR

Rima R.

Founder

> "Ease of use, Customer support, make-sense approach, creativity, can-do attitude."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4941889)

JS

Jill S.

Owner

> "I reported an issue a week and a half ago and they refuse to help me."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___6271531)

JW

Jeni W.

BUSINESS owner

> "Our booking system needs to mimic that, the steps a client needs to take to do this should be simple, seamless & just as joyful!"

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3693040)

ZS

Zefea S.

owner

> "There were a few occasions that it took quite a long time to get a response and repeated emails from our end were needed to find answers."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4308310)

ML

Michele L.

Owner

> "Momence is more up-to-date software with all the features I need for more than half of what I was spending before. "

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4083081)

MU

Meghan U.

Studio Owner

> "The second red flag was when I was charged during my onboarding and then a second time in the same month. When I asked for a refund, it..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4515341)

DW

Derryn W.

Director

> "Love the clean interface, simple to use and does everything I need it to do for a full operating yoga studio with membership base."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3934034)

KD

Kari D.

Owner

> "I feel like they stole my intellectual property."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___6220813)

JW

Jennifer W.

Owner

> "Momence has made class registration easier for our clients."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4133456)

HN

Hakim N.

Studio Manager

> "The checkout screen pops up into a separate window, which we didn't like, but they may have changed that by now."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4779656)

AC

Allie C.

Studio Owner and Yoga Instructor & Teacher Trainer

> "The help desk is unbelievable for me and also for my clients -- timely and they always solve the issues."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4098325)

SE

Sara E.

Yoga Studio Owner

> "One month after launch I requested to cancel my 12 month subscription which I paid up front - I was told I could request a refund at any..."

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___3435279)

ML

Michele L.

Owner

> "My clients are very happy with the improvement from our old software to book and purchase online. "

[See full review](https://www.capterra.com/p/229516/Ribbon/#Capterra___4083081)

KH

Kara H.

Pilates Instructor

> "It's not intuitive and hard for clients and admin to navigate."

[See full review](https://www.capterra.com/p/229516/Ribbon/#SoftwareAdvice___4563902)

[View Reviews](https://www.capterra.com/p/229516/Ribbon/reviews/)

## User interface

4.67 (3,632)

[Momence](https://www.capterra.com/p/229516/Ribbon/)

3.95 (76)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Momence

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/229516/Ribbon/#features)

### Recognition

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

Momence is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Momence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Momence

-   By Momence
-   Located in United States
-   Founded in

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$23.99/month

Price

$39/month

4.6

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (267)](https://www.capterra.com/p/154785/GoReminders/reviews/)

$23.99/month

Price

$8/month

4.6

Features

4.7

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-154785/Vagaro-vs-GoReminders)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$23.99/month

Price

$165/month

4.6

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-187593/Vagaro-vs-Mangomint)