# Compare Vagaro vs Opendock 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and Opendock based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153752-246239/Vagaro-vs-Opendock

---

# Vagaro vs Opendock Features and Cost Comparison

Last updated June 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroOpendock2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.6 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,639 reviews](#user-reviews)

Positive

3,429

Neutral

120

Negative

90

[## Opendock](https://www.capterra.com/p/246239/Opendock/)[4.6 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

AP

SK

KJ

Based on [104 reviews](#user-reviews)

Positive

98

Neutral

6

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 17,447 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

72%Fit

Missing features

Feature ratings

Appointment Management

5.0

Online Booking

4.6

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.4

User satisfaction

User satisfaction

4.7

User reviews[3,639](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.6

User reviews[104](https://www.capterra.com/p/246239/Opendock/reviews/)

Ease of use

4.8

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

Best for

Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.

## User reviews

Pros & cons

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect fees..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

Carlos B.

Owner

> "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

MG

Mailen G.

Client

> "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very bright"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

DK

Donna K.

Owner

> "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for appointments,..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run into..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Carlos B.

Owner

> "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

MG

Mailen G.

Client

> "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

Carlos B.

Owner

> "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its suitability..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

Carlos B.

Owner

> "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

MG

Mailen G.

Client

> "Some parts of the interface are not very intuitive, especially when setting up advanced options."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

TS

Tawana S.

Estheticain

> "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

AP

Amanda P.

Customer Services Representative

> "This paired with the ability to export this data into a csv that I can provide to clients has streamlined standing appointment scheduling and..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

AP

Amanda P.

Customer Services Representative

> "I am also not a fan of the fact that we cannot disable/edit the text of the SMS notifications that are sent to drivers after they complete the..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

SK

SHRI K.

Warehouse Clerk

> "It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017041)

NA

Noorul A.

Analyst

> "There are a few small issues like occasional slowness or confusing features, but nothing too major."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017002)

KJ

Kiera J.

CSR

> "It simplifies accountability, reduces paperwork, and allows real-time updates, making operations more efficient and transparent for both drivers..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017838)

BF

Brent F.

Warehouse and Logistics Manager

> "You have to upload everything at once and then you can't upload more without deleting what is there and reuploading everything."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

BF

Brent F.

Warehouse and Logistics Manager

> "Being able to upload and save files for each appointment is great and had enabled my department to cut down on paper documents and waste less..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

NA

Noorul A.

Analyst

> "Also, a few features are not very intuitive, so it takes some time to figure out."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017002)

SM

Suproteek M.

Implementation Specialist

> "OpenDock is known for its user-friendly interface and efficient scheduling capabilities, which help streamline the process of booking and..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6466312)

DL

Douglas L.

IT and Customer Support

> "We have some company-specific requirements we cannot add to OpenDock appointments."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465363)

HC

Heather C.

Shipping Clerk Lead

> "I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465279)

TH

Tabitha H.

Materials Processing Coordinator

> "Not able to add tags / info when you hover over the appointment. "

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465365)

JL

Jocelyn L.

Purchasing Agent

> "The portal’s ability to manage and track shipments in real-time has reduced errors and improved our overall productivity."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465343)

AP

Amanda P.

Customer Services Representative

> "My coworkers and I have lost numerous appointment notes due to this."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

TL

Todd L.

Supply Chain

> "From day one, it has facilitated a smooth transition, enabling carriers, suppliers, and employees to seamlessly book appointments daily."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465443)

TH

Tabitha H.

Materials Processing Coordinator

> "I don't like that we already have a subscription and have to pay more for other usage options."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465365)

NG

Nikita G.

Supply chain

> "I appreciate the notification feature, which helps keep everyone on the same page, ensuring that no appointments are missed."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6488767)

BF

Brent F.

Warehouse and Logistics Manager

> "The only con we have faced is with uploading documents."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

TW

Tim W.

Solutions

> "I really appreciate the gate management and yard management features and how easy they are to use especially for visualizing what trailer types..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017046)

SW

Sandy W.

warehouse coordinator

> "not easy to find corresponding orders with the booking number they give."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465252)

PZ

Peter Z.

Director of Transportation

> "Overall, I would recommend Opendock as a solid solution to driver efficiencies for driver check in and guard shack processing."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017380)

MS

Mischelle S.

Administrative Support Associate

> "Some companies refuse to go by their scheduled times."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465602)

EP

Ed P.

IT Analyst

> "The platform is efficient and helps streamline workflow management, saving time and reducing the complexity of dock scheduling"

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6467318)

JR

Jaymie R.

Logistics Coordinator

> "It's a struggle to get some carriers to use the platform."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465350)

NM

Nichole M.

Administrative Assistant

> "I have appreciated the simplicity of the program, from passing on scheduling instructions to scheduling pickups and shipments."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017021)

HM

Heather M.

Warehouse

> "that not all the carriers and/or buyers are using it correctly"

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6466061)

KA

Kimone A.

Operations Supervisor

> "Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017004)

KS

Karl S.

Receiving Manager IT Operations Technician

> "Billing has been difficult to deal with."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465319)

[View Reviews](https://www.capterra.com/p/246239/Opendock/reviews/)

## User interface

4.67 (3,639)

[Opendock](https://www.capterra.com/p/246239/Opendock/)

4.56 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

Opendock

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/246239/Opendock/#features)

### Recognition

Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Opendock

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Opendock

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

Opendock

-   By Loadsmart
-   Located in United States
-   Founded in

## Popular Comparisons

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vs

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4.6

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[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

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4.4

Features

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4.8

Ease of Use

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[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/213340-246239/Google-Calendar-vs-Opendock)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

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4.5

Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/153752-174830/Vagaro-vs-GlossGenius)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,162)](https://www.capterra.com/p/268055/Goldie/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.4

Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/246239-268055/Opendock-vs-Goldie)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

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4.5

Features

4.0

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-153752/MINDBODY-vs-Vagaro)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

Contact vendor for pricing

Price

€69/month

4.4

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/246239-253301/Opendock-vs-Doctoralia-Pro)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

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4.6

Ease of Use

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[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

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Contact vendor for pricing

Price

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4.4

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4.8

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Features

4.4

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

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Contact vendor for pricing

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4.4

Features

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4.8

Ease of Use

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