# Vagaro vs Goldie: Features and Cost Comparison 2026 | Capterra

> Vagaro vs Goldie: Which appointment scheduling tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/153752-268055/Vagaro-vs-Goldie

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# Vagaro vs Goldie Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoldieVagaro2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1129)](https://www.capterra.com/p/268055/Goldie/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$23.99/month

Starting Price

$23.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Starting Price

$19.99/month

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [3,479 reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

Positive

3,280

Neutral

111

Negative

88

Positive

3,280

Neutral

111

Negative

88

Reviews Sentiment

EW

SK

DE

Based on [1,129 reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

Positive

1,095

Neutral

25

Negative

9

Positive

1,095

Neutral

25

Negative

9

Best for (according to reviews)

-   **Business size**: Small businesses account for 77% of reviews (2,682), reflecting high usage rates among this segment.
-   **Industry**: Health, wellness and fitness (28%), cosmetics (20%), and consumer services (17%) are the primary industries utilizing Vagaro.
-   **Use cases**: Scheduling (32%), salon management (30%), and appointment reminders (27%) are the main use cases, highlighting a focus on appointment-driven operations.

Best for (according to reviews)

-   **Business size**: Small businesses account for 1,034 reviews, representing 99% of feedback, indicating strong adoption among this segment.
-   **Industry**: Health, wellness and fitness, cosmetics, and consumer services together contribute 55% of reviews, highlighting significant use in personal care and service sectors.
-   **Use cases**: Appointment reminders (16%), scheduling (13%), and calendar management (11%) are key functionalities, supporting streamlined client interactions and efficient time management.

## Reviewer verdict

Vagaro

Vagaro users find it best for businesses seeking a comprehensive appointment scheduling and client management solution, appreciating its customizable reminders, integrated payment systems, and reliable calendar sync with platforms like Google and Apple. Reviewers highlight its extensive features, such as inventory management and marketing tools, and note that its a la carte pricing model suits those who want to tailor features to their needs, though some mention additional costs for advanced options.

Goldie

Goldie users consider it ideal for small businesses or solo professionals looking for an affordable, flexible, and user-friendly appointment management tool. Reviewers value its integration with social media and business websites, customizable online booking, and convenient mobile access, citing the free version as sufficient for basic needs and the paid plans as budget-friendly, though some note limitations with messaging and syncing across devices.

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## Features comparison

When looking at appointment scheduling tools like Vagaro and Goldie, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 40,342 reviews from Appointment Scheduling users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Vagaro

85%Fit

High performer

Feature ratings

Confirmations/Reminders

4.7

Online Booking

4.6

Mobile Access

4.7

Calendar Sync

4.6

Goldie

85%Fit

Feature ratings

Confirmations/Reminders

4.7

Online Booking

4.6

Mobile Access

4.8

Calendar Sync

4.6

Confirmations/Reminders

4.7 (520)

4.7 (608)

Vagaro users appreciate the confirmations and reminders feature for its role in improving client communication, reducing no-shows, and enhancing overall customer experience. They value the ability to customize reminders and the convenience of automatic notifications via text and email. However, some users mention that clients occasionally struggle with managing appointments from the reminders. Goldie users also find the confirmations and reminders feature essential for minimizing no-shows and maintaining professionalism. They appreciate the customization options and the ability to send reminders automatically. Nonetheless, some users report issues with reminders not being sent consistently. Overall, users value Vagaro for its customizable and reliable reminders, while they appreciate Goldie for its flexibility and automation in sending reminders.

Online Booking

4.6 (589)

4.6 (512)

Vagaro users find the online booking feature convenient and time-saving, saying that it allows clients to book, change, and manage appointments easily. They appreciate the 24/7 availability and the ability to reduce no-shows. However, some users dislike the mandatory profile creation for clients and occasional booking issues. Goldie users also value the online booking feature for its ease of use and the ability to manage appointments without direct contact. They appreciate the professional look of the booking site and the flexibility to accept or decline booking requests. Some users, however, mention occasional errors and the lack of certain customization options. In general, users think Vagaro offers a comprehensive online booking experience, while they value Goldie for its user-friendly interface and flexibility.

Mobile Access

4.7 (537)

4.8 (539)

Vagaro users find mobile access crucial for managing appointments, staff, and payments on the go. They appreciate the convenience, real-time updates, and the ability to handle business operations from anywhere. Some users, however, report occasional issues with the app's performance. Goldie users also value mobile access for its convenience and the ability to manage their business from multiple devices. They appreciate the app's functionality and ease of use, though some users experience syncing issues across devices. Overall, users think Vagaro provides comprehensive mobile access for business management, while they find Goldie convenient and functional for on-the-go operations.

Calendar Sync

4.6 (266)

4.6 (419)

Vagaro users appreciate the calendar sync feature for its ability to integrate with other calendars like Google and Apple, saying that it helps them avoid double-booking and manage appointments efficiently. They value the real-time updates and the convenience of having all appointments in one place. Some users, however, wish for better syncing with other calendars. Goldie users also find calendar sync helpful for managing both personal and professional schedules, avoiding double bookings. They appreciate the integration with Google Calendar, though some users report issues with syncing to Apple Calendar. In summary, users value Vagaro for its reliable calendar sync, while they appreciate Goldie for its integration with Google Calendar and overall scheduling efficiency.

## Pricing comparison

### Starting prices

Vagaro

$23.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/153752/Vagaro/pricing/)

Goldie

$19.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/268055/Goldie/pricing/)

### Value-for-money analysis

4.7 (3479)

4.6 (1129)

A dive into reviewer perceptions about the value for money of both Vagaro and Goldie demonstrates that Vagaro reviewers consider it to offer a comprehensive set of features at competitive pricing, while Goldie reviewers comment on its affordability and flexibility, especially for small businesses. Reviewers find Vagaro's pricing to be reasonable given its extensive features, such as integrated payment systems, customizable marketing tools, and inventory management. They appreciate the a la carte pricing model, which allows businesses to add features as needed. However, some users feel that the additional costs for advanced features and the overall pricing structure can be high, especially for small businesses. When it comes to Goldie, reviewers appreciate its free version, which they say is sufficient for basic needs and allows for easy upgrades as businesses grow. They also find the paid plans to be affordable and value the flexibility and customization options. Nonetheless, some users mention that the cost of premium features can add up quickly, making it less ideal for very small businesses or those with limited budgets.

## How does the user experience compare on Vagaro vs Goldie?

### Overall rating

4.7 (3479)

4.8 (1129)

### User interface

Vagaro

Goldie

### Customer service and support

Vagaro

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Goldie

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Vagaro vs Goldie

Both Vagaro and Goldie are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Vagaro stacks up against Goldie and pick the one that fits best your needs. Users appreciate Vagaro for its user-friendly appointment scheduling, which they find efficient and easy to manage. They also highlight the excellent customer service, noting its accessibility and helpful support. Additionally, Vagaro's client management is praised for its comprehensive features, allowing users to effectively manage client information and interactions. At the same time, Goldie users value its appointment management, citing its integration with social media and business websites. They also find the client booking process straightforward and professional, and they appreciate the customizable online booking system. As for the cons, Vagaro users report issues with payment processing, mentioning glitches and poor customer support. They also find the email management system lacking, citing high costs and inefficiencies. Meanwhile, Goldie users experience problems with message sending, noting limitations and inconsistencies in mass messaging. They also encounter difficulties with payment processing, mentioning delays and issues with the tap-to-pay feature. \[[2](#source-item-2)\]

Pros

Vagaro

Monica D

OWNERE-Learning, 2 - 10 employeesUsed the software for: I used a free trial.

“I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing, API, and other technical items, helped save time.“

January 4, 2026

NW

Nicole W

OwnerChemicals, 2 - 10 employeesUsed the software for: Less than 6 months.

“I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients.“

December 26, 2025

Goldie

EW

Emma W

Aesthetic practitioner lash and brow techHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business“

January 15, 2026

SK

Samantha K

BeauticianCosmetics, Self-employedUsed the software for: Less than 6 months.

“What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment times, you can message customers on WhatsApp right from there.“

November 13, 2025

Cons

Vagaro

John G

Owner and CFOIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)“

December 6, 2025

VA

Valentina A

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months.

“My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not reliable.“

December 5, 2025

Goldie

AS

Angela S

OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months.

“I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than it should have to resolve.“

January 8, 2026

MB

Marius B

Hair colouristRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule“

October 15, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from appointment scheduling software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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