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D2C, B2B and B2B Brands who sell through online, offline & wholesale channels.
ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321
I like most that report are well organised and inventory view by sku and shelf is good. Auto grn is good feature and it save time.
Their support is UNINFORMED, UNPROFESSIONAL. Order processing doesn't work,Tally integration is fake.
Support and Reconciliation is too good and value for money. Ease of Use and Good Quality.
Every morning order processing for one or the other site is not working. Their support is uninformed, unprofessional and they have no SLA.
We purchased this as part of a lifetime promotion they were running so the price was fantastic given the number of features they promised.
I personally feel that some feature are missing that should be included. SKU transaction history is missing.
It has helped to improve productivity, order fulfillment rate. Number of marketplace can be integrated with Easyecom for easy orders processing and inventory management.
If we do upload autogrn template and clicked doubled it takes double grn but if refernce no. Is there it should show error msg reference no.already uploaded to avoid double GRN.
I am grateful to have [sensitive content hidden] as our Happiness Engineer. His dedication to excellence reflects positively on Shipmonk, and I couldn't be happier with the service he provides.
And as with every bad company, LEAVING and STOPPING the relationship has been a very long, tedius and PAINFUL experience.
You have a great overview of all key facts and your storage. Additionally the support is extremely flexible, super fast and very friendly yet knowledgeable.
Packages being lost regularly. Don't refund the shipping/handling cost for the lost packages.
I can say the genuine care, personal level of detail, and friendly assistance he provided is one of the main reasons I would recommend Shipmonk to anyone. Just like the old adage; you cant buy trust.
This is a complete SCAM. This mistake happened to have cost us over $15,000, and shipmonk/Monkprotect refuses to pay on the claims that they made the mistake on(which they have admitted too).
The commitment to understanding a clients situation and the support offered is outstanding and unusual in the industry and makes working with Shipmonk truly a partnership experience.
Every single part of the cycle has been horrendus, horrible, tiring and filled with mistakes from ShipMonk's end.
Prioritize real-user-identified key features according to your needs to find your best fit.
EasyEcom
ShipMonk
Top FeaturesEasyEcom
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