# Compare ShipMonk vs Pirate Ship 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pirate Ship and ShipMonk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153768-172133/ShipMonk-vs-Pirate-Ship --- # Pirate Ship vs ShipMonk Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Pirate ShipShipMonk2/4 selected [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [## Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [1,006 reviews](#user-reviews) Positive 985 Neutral 11 Negative 10 [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from shipping software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 95%Fit High performer Feature ratings Shipping Labels 4.9 Parcel Shipping 4.8 Label Printing 4.9 Shipment Price Calculation 4.9 Package Tracking 4.8 80%Fit Not enough reviews Feature ratings Shipping Labels 5.0 Parcel Shipping 3.4 Label Printing 4.5 Shipment Price Calculation 4.2 Package Tracking 5.0 User satisfaction User satisfaction 4.9 User reviews[1,006](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.9 Customer support 4.9 User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small Businesses, Subscription Boxes and Online Sellers that are sick of overpaying for postage! Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 ## User reviews Pros & cons YZ Yev Z. WMS Administrator > "Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7136292) OV Oleg V. Founder > "You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) AL Amber L. Owner > "Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6863657) OV Oleg V. Founder > "The savings on the label are meaningless compared to losing the entire contents with no compensation." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) AS Alexis S. Owner > "Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7099040) Ben M. Author > "It took me a while to find how to ship using Media Mail with USPS." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7086624) LNS Leigh Nicole S. Personal Assistant > "Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. " [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6865934) OV Oleg V. Founder > "My international shipment was accepted, duties were paid, and then the parcel was lost." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) VR Verified Reviewer head of core experiences > "Its ideal for a small business." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7109584) YZ Yev Z. WMS Administrator > "However, that software constantly had bugs and broke down." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7136292) SK Steven K. Owner > "Great for small or large business." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7089104) OV Oleg V. Founder > "The parcel was never delivered and never returned." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) OJ Olivia J. Programs Coordinator > "My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6313693) OV Oleg V. Founder > "The carrier refused to compensate the loss." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) OV Oleg V. Founder > "Creating a label is fast and convenient." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) OV Oleg V. Founder > "The carrier refused compensation." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7087020) RS RAEGAN S. ACCOUNTANT > "I love the ability to check shipping prices and view different options along with being able to have custom saved..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6114907) NS Nicole S. Owner > "I don't like waiting 30 days for the refunds but I understand why that is necessary." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6493488) MH Margaret H. Administrator > "Discounted shipping rates can't be beat!PayPal integration is a lifesaver for importing addresses and exporting..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4989533) VR Verified Reviewer Owner > "Mediocre tracking information - makes you log in to the website to track packages instead of sending a tracking label..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___4177807) LF LAURA F. Co-Founder > "After comparing UPS, Shopify and other shippign services - pirate ship definitely gets the best shipping rates and..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6171107) MT Misty T. Owner > "This was a very costly item and now I'm out almost a thousand dollars because they won't stand behind their insurance..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___5016182) NS Nicole S. Owner > "I like the simplicity of the site and the convenience to print postage at home." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6493488) MF Maria F. Designer > "Also, printing labels directly from the preview is not supported on Safari either which is very annoying" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3846042) SK Steven K. Owner > "Definitely value for your money." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___7089104) VR Verified Reviewer Network Admin > "You really can't fit a 4" x 6" label on a box you have entered the dimensions of as 3" x 7"" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4319459) CM Claire M. Systems Engineer > "Great way to save money and keep track of shipments" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6671145) LP Linda P. Account Manager > "When the package is returned you can't go into the distribution and correct it and reship it out." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3750010) MK MATTHEW K. Partner > "Pirate ship has gotten me the cheapest rates I could get with UPS." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6764100) VR Verified Reviewer Graduate Student > "I shipped 100 boxes last year and spent almost 12 hours wrestling with the terrible USPS shipping label interface (it..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___3180452) MC Melissa C. Owner > "It's affordable, reliable, easy to use, and they make the claim process so easy if something is broken or lost in..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6760591) SH Starrsha H. Owner > "I don’t like that you can’t print multiple labels at once." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3716505) RL Rebecca L. Merchandiser > "The next best feature is to be able to copy and paste a full address in a box and then the site separates the..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3853188) LP Linda P. Account Manager > "So if the list was to be used again that address would still be incorrect." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3750010) PM Paulo M. Manager > "I like pirate ship is really cheap for small business" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6714996) JG Jennifer G. Partner > "There really are no cons to this service" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6183612) KR Kelly R. Teacher > "I love the ability to quickly estimate shipping costs with just a zip code." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___5082570) KM Kalsie M. Shipper > "Shipping is expensive." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6062433) Lori B. Director of Client Services > "It works great to provide a discount over retail USPS services and to compare USPS to Fed Ex or UPS and to track and..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4428057) MB Marilyn B. Owner > "With a loss and insurance purchased they run out the clock and do not pay" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#SoftwareAdvice___3633025) MH Margaret H. Administrator > "Pirate ship has the perfect interface for seeing all shipment progress at a glance." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4989533) JS Jackie S. Bad Ass > "Sometimes I get charged afterwards because they didn't charge me the correct price initially." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4377133) DP Daniel P. it > "It has saved a lot in the cost in USPS shipping, even though the Post Office is just down the street" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4983305) Amber S. Online Retailer > "I don't know how well it scales for larger businesses." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3665374) MH Mahlon H. Owner > "Everything is great with the exception that it doesn't include options to ship via FedEx." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___5081996) LB Louise B. Business Owner > "On our first try, it was a bit confusing, I would like to see more tutorials available." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4310860) JA Jaycee A. Small Business Owner > "I love that all you have to do is enter your parcel measurements and it will give you a plethora of options for how..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4601946) AA Alison A. Owner > "I operate out of two states, and haven't found a way to deal with the issue of having to manually change the "ship..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3133613) RO Rachel O. Co-Owner > "Pirate Ship will find you the best rate, eliminating running all over town with your package (been there, done that)." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6044358) Michelle K. E-commerce Store Owner > "I ship more with Mercari than any other marketplace, and they are one that doesn't integrate with Pirate Ship so that..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2984503) RC Rita C. Counsel > "I am not only getting discounted shipping, but I can see all my available shipping options for my package instead of..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4638288) Jeremy C. Owner > "I'll never go back to shipping directly through a carrier again!" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4613006) MM Mary M. Research Assistant > "I like that the site offers different cheap alternatives of shipping." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6299770) VR Verified Reviewer Software engineer > "It's confusing for me to ship packages to my friends/family because I don't really know where to look for information..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3505003) ST Samantha T. Owner > "Not only is it free but it syncs with shopify, easy to navigate to find shipments, reports, file a dispute, add..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4185619) AU Anna U. Operations Specialist > "I have not found anything I do not like, super easy to use and same price as shipping in store" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4319312) BK Brittany K. BHPH and Collections Manager > "We send many packages a day, and we have saved SO much money by using them." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6133962) AK Alex K. IT Support Specialist > "My only pet peeve is that the website has very weak password requirements." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3492309) JT James T. Professor > "It saves a LOT of mney n shipping and generates instant quotes from multiple carriers for packages." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4191772) JP John P. Owner > "There is an auto suggest for the address that is not able to be turned off." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3493225) XS Xavier S. Owner > "It is great to provide regular companies with the discounts that the big companies get." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6039338) Bobbie T. Independent contractor > "The only downfall of this software is the refund process. If you mistype or make an error in a name or address, it..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2406774) AZ Alexis Z. English Teacher > "I also like how it stores previously used addresses." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6024663) Zach H. Project Coordinator > "I can't find a simple thing about this software that I don't care for." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4599732) MF Maria F. Designer > "Also, I love I can add my customer's email and they send notifications of shipping and delivery automatically." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3846042) TJ Tom J. Coach > "I dislike that the application is not always the easiest to navigate on a desktop computer." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3354039) VR Verified Reviewer Bookkeeper > "Easy to print them all up at the same time if you're purchasing multiple, and has an easily viewable display where..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___4357409) AF Anneliese F. Customer Experience > "Password needs to be long to start and its a bit difficult to reset" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3195686) JG Jennifer G. Partner > "It is very easy to use pirate ship to print labels for UPS/USPS but at a discounted price. " [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6183612) CN Colleen N. recruiter > "I don't like that labels are saved if you are just determing prices" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3027957) RC Ryan C. Account Manager > "Again I cannot stress enough the savings the pricing structure creates." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4986852) BD Brandi D. Self employed > "Shipping costs are NOT any cheaper than USPS and shipping time takes anywhere from 5-7 days IF they don't delay or..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2425119) PS Pamela S. Independant Sales Director > "great, its a must as a small business owner to save money and have the ease of a easy to use system with accurarate..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___4593933) AB Ariana B. Executive Coordinator > "I do not like how there is no two day delivery guarantee." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___3551224) SP Shelby P. Service Analyst > "I love the user friendly platform, and option to ship whatever i want right from home." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6012865) AB ALEX B. President > "The automated address fill would sometimes have errors which lead to one or two rather large headaches when they were..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2767594) MH Maria H. Owner > "Pricing is much cheaper than going through the post office or UPS." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6297991) VR Verified Reviewer Manager > "They will cost you 100X the money they claim they can save." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#GetApp___3384354) MA Melissa A. Production Sales > "The ease in which I can ship directly from our business" [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___6046804) BD Brandi D. Self employed > "There is no "discount" when it came to printing the label and my packages were either lost or delayed by a couple..." [See full review](https://www.capterra.com/p/172133/Pirate-Ship/#Capterra___2425119) [View Reviews](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are great..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly recommend..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative solutions..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made things..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping notifications to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit for..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to trust..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to package..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages that..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost me..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) MA Morris A. Director > "The commitment to understanding a clients situation and the support offered is outstanding and unusual in the industry and makes working..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2656843) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) MD Michael D. Co-Founder > "Thankfully - I had our best sellers already on Amazon so I could manually fulfil orders, but this is just a joke." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) DC Don C. Chairman > "ShipMonk was very easy to evaluate during the decision making process, the on-boarding was very efficient, and staff responsiveness is..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2280503) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) MA Morris A. Director > "This is very important to me as it saves a great deal of time and energy when seeking information or resolving issues." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2656843) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) Nicole D. CEO > "This is a logistics company, how can they make that kind of error?" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) ## User interface 4.90 (1,006) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Pirate Ship 20/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/172133/Pirate-Ship/#features) ShipMonk Top features 40/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) ### Recognition Pirate Ship is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value ShippingSoftware (2024)  Best Value ShippingSoftware (2022)  No recognitions have been awarded to ShipMonk ### Deployment & support Pirate Ship Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pirate Ship - By Pirate Ship - Located in United States - Founded in 2014 ShipMonk - By ShipMonk - Located in United States - Founded in 2014 ## Popular Comparisons [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172133-198849/Pirate-Ship-vs-ShipTime) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,124)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.1 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/170399-172133/Easyship-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Contact vendor for pricing Price $149/month 4.8 Features 4.5 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-172133/Freightview-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.8 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155621-172133/ShipStation-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Contact vendor for pricing Price $0 4.8 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/) Contact vendor for pricing Price $19.99/month 4.1 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/) Contact vendor for pricing Price $19.99/month 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-172133/Stamps-com-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [AutoDS](https://www.capterra.com/p/210453/AutoDS/)[4.01 (174)](https://www.capterra.com/p/210453/AutoDS/reviews/) Contact vendor for pricing Price $12.9/month 4.1 Features 3.9 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/153768-210453/ShipMonk-vs-AutoDS)