# Compare ShipMonk vs Salesforce Commerce Cloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipMonk and Salesforce Commerce Cloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153768-180822/ShipMonk-vs-Salesforce-Commerce-Cloud --- # ShipMonk vs Salesforce Commerce Cloud Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipMonkSalesforce Commerce Cloud2/4 selected [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 [## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.7 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 96 Neutral 4 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Order Fulfillment Software Best performer 25 / 34 Only ShipMonk - Barcode/Ticket Scanning - Billing & Invoicing - Data Import/Export 23 / 34 Only Salesforce Commerce Cloud - Catalog Management - Discount Management - Supplier Management User satisfaction User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 User satisfaction 4.5 User reviews[100](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Ease of use 4.5 Functionality 4.7 Value for money 4.3 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 Best for Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## User reviews Pros & cons Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) MA Mike A. CEO > "We came to them for their pricing and stayed because of their customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) AR Adrian R. Supply Chain & Logistics Manager > "They always push for the best outcome in any scenario, which goes a long way for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) FS Fanda S. Head of Sales > "Lack of reporting tools, not really many options to export some data." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088) GH Grant H. Co-Founder > "The onboarding was a breeze and would rate their customer services a 10/10." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) KT Kelsi T. Merchandise Development Manager > "The customer service is what makes Shipmonk stand out though!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) VR Verified Reviewer Sales Coordinator > "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823) AK Ashkan K. Senior associate > "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) Gabriel S. Director of Digital and Social Media Strategy > "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924) AF Adashia F. Academic Success Coach > "WEBSITE CREATION - not used on my end, controlled by company" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115) Jackie S. Self-Employed > "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463) ES Elias S. Marketing Coordinator > "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110) Jeff T. AE > "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785) GN George N. Mortgage and Real Estate Broker > "alot of the predictive dialers ive been using does NOT integrate with Salesforce" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205) JM Jesse M. E-commerce Manager > "The flexibility to customise storefronts and manage complex product catalogues is a real strength." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004) FS Farid S. Senior associate > "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935) OK Omar K. Sales manager > "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166) BK Brianna K. Marketing Director > "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) RO Rodrigo O. Vendedor > "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030) BK Brianna K. Marketing Director > "On top of that, this platform is hard to learn and has quite the learning curve." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) VR Verified Reviewer Owner > "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) SS Sahil S. Graduate Assistant > "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) JL Joseph L. Account Executive > "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344) SN Sachin N. Data Engineer > "Additionally, the cost can be a bit high for smaller businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484) VR Verified Reviewer Senior Software Developer > "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) IB Ibrahima B. Bah > "The monthly cost is not affordable for small businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011) VR Verified Reviewer Asst. Dir. LAG > "I liked how easy it is to pull reports and to manipulate them to fit your needs." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006) AM Andi M. Recuriter > "It's a bit clunky to use and the terminology is not always commonsense." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040) SS Sahil S. Graduate Assistant > "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) JB Jeffrey B. Store owner > "Not much to dislike except the cost kinda." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227) AK Ashkan K. Senior associate > "Its scalability and built-in AI features, like product recommendations, help optimize conversions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) VR Verified Reviewer Senior Software Developer > "Cost is quite expensive" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) AC Arnel C. Team Manager > "it provides me with the tools i need to successful and gives me options to customize my view" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627) SM Swetha M. Senior engineer > "It's not completely cloud based and don't have the ability to build custom API." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688) KB Kelly B. Owner > "We were able to utilize sales resources in one place and the reports were amazing." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6814061) AL Amber L. Real Estate Agent > "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923) VR Verified Reviewer Owner > "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) JB Jonas B. CEO > "difficulties in customizing certain features due to technical limitations or additional costs" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009) ET Emilee T. Administrative Assistant > "It improved order management (visibility, tracking, etc.) across the team." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376) MT Muzamil T. Sales and Marketing Specialist > "It is slower than competitors" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759) ALLY M. Depot Executive > "The system provided real-time data insights, making it easier to make informed business decisions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542) SG Sachin G. Customer Service Representative > "Also, there are some compatibility issues with iOS devices." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081) [View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) ## User interface [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) 4.55 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ShipMonk Top features 25/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) Salesforce Commerce Cloud 23/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features) ### Recognition No recognitions have been awarded to ShipMonk Salesforce Commerce Cloud is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Commerce Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipMonk - By ShipMonk - Located in United States - Founded in 2014 Salesforce Commerce Cloud - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,115)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,689)](https://www.capterra.com/p/83891/Shopify/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-180822/Shopify-vs-Salesforce-Commerce-Cloud) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,666)](https://www.capterra.com/p/169007/Wix/reviews/) Contact vendor for pricing Price $17/month 4.7 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169007-180822/Wix-vs-Salesforce-Commerce-Cloud) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-180822/NetSuite-vs-Salesforce-Commerce-Cloud) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/) Contact vendor for pricing Price $19.99/month 4.1 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Contact vendor for pricing Price $349/month 4.7 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133038-180822/Cin7-Core-vs-Salesforce-Commerce-Cloud) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Contact vendor for pricing Price $349/month 4.1 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133038-153768/Cin7-Core-vs-ShipMonk) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Contact vendor for pricing Price $31.1/month 4.7 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-180822/Odoo-vs-Salesforce-Commerce-Cloud)