# Compare ShipMonk vs MarketDirect StoreFront 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipMonk and MarketDirect StoreFront based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153768-183703/ShipMonk-vs-ePs-MarketDirect-StoreFront

---

# ShipMonk vs MarketDirect StoreFront Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipMonkMarketDirect StoreFront2/4 selected

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

[## MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

Starting Price

$550.00/month

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.7

Customer Service

4.1

Reviews Sentiment

RK

RK

LM

Based on [109 reviews](#user-reviews)

Positive

89

Neutral

17

Negative

3

## Summary

* * *

Features in Order Fulfillment Software

Best performer

25 / 34

Only ShipMonk

-   Alerts/Notifications
-   Barcode/Ticket Scanning
-   Contact Database

21 / 34

Only MarketDirect StoreFront

-   Catalog Management
-   Discount Management
-   Workflow Management

User satisfaction

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

User satisfaction

4.1

User reviews[109](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

Ease of use

3.7

Functionality

3.9

Value for money

3.7

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$550Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

Best for

Commercial Printers, In-Plant Print Centers, Publishers, Packaging Converters, Corporate purchasing and procurement

## User reviews

Pros & cons

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

MA

Mike A.

CEO

> "We came to them for their pricing and stayed because of their customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

AR

Adrian R.

Supply Chain & Logistics Manager

> "They always push for the best outcome in any scenario, which goes a long way for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

GH

Grant H.

Co-Founder

> "The onboarding was a breeze and would rate their customer services a 10/10."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

FS

Fanda S.

Head of Sales

> "Lack of reporting tools, not really many options to export some data."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088)

KT

Kelsi T.

Merchandise Development Manager

> "The customer service is what makes Shipmonk stand out though!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

RK

Ryan K.

Online Operations Manager

> "It has a lot of functionality that you can use to run a streamlined ecommerce storefront. "

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6595706)

KP

Krunal P.

Cyber Risk and Analysis

> "Least likeable feature is software updates may not complete successfully leading to functionality issues."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6366046)

RK

Ryan K.

Online Operations Manager

> "I have been working in MarketDirect Storefront for over 10 years as we have pushed the system to the limits many times..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6595706)

KP

Krunal P.

Cyber Risk and Analysis

> "Also, implementation of the software itself can be troublesome for new users as they do not have the knowledge to make it..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6366046)

LM

Larry M.

National Director

> "A good front end for the clients and back end for the administrators"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6616975)

SI

Shane I.

Prepress/IT Manager

> "The software is not what we were shown in the demo and we struggled along to find out we were sold the hosting option but..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327566)

AS

Alistair S.

CFO

> "A great product, easy to customise and excellent customer experience"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6594746)

TD

Tony D.

Graphic Designer

> "Fonts don't show up correctly in certain views and makes paragraph styled text boxes extremely hard to see how type will..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345173)

AS

Alistair S.

CFO

> "We have even been complimented on this system."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___6594746)

MA

Melinda A.

Manager, Ferris Printing Services

> "So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345100)

CW

Christopher W.

Graphic Designer/Document Advisor

> "It's simple and intuitive, with extended functionality that streamlines our process; e.g. applying or changing statuses..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2346043)

LA

Lindsay A.

eCommerce Support

> "You only need to look at other modern interfaces like 'OnPrintShop' or 'Design n Buy' to see that DSF is dated and lacks..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2328150)

CC

Chad C.

Director of IT

> "Over the past 1-2 years, several of the enhancements and upgrades have really gone in the right direction for small -..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327056)

AN

Ashlee N.

manager

> "The only think I didn't like was that this is in US and I am in Australia. If something needs urgent attention I have to..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2330629)

ME

Merle E.

VP Sales & Marketing

> "We like the ability to have variable designs with Smart Canvas as well as static print pieces and promotional products."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326991)

SH

Sean H.

CRO

> "The support isn't enough to help us roll this out on a wide scale"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___3263918)

SB

Scott B.

IT Manager

> "We have been able to supplement our traditional large custom quoted jobs with web orders by utiliizing MarketDirect for..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345193)

BR

Ben R.

Manager

> "It can be hard to set up properly and integrate. "

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___3256735)

SS

Scott S.

Prepress Specialist

> "I really like some of the new changes to the administration pages, which makes it much easier to manage all of the data..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326972)

RS

Rick S.

IT Manager

> "I can make it work with scripts, but those who do not know how to write scripts it can be tedious task to do stacked..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2329078)

GB

George B.

Prepress Manager

> "The personalized customer sites have allowed us to gain more of the print business from every client using this product."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345094)

AS

Amy S.

Graphic Designer

> "The integration with PrintSmith was not an easy thing - you basically had to recreate everything you had on PrintSmith..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327066)

CC

Chad C.

Director of IT

> "Many features are in place that we enjoy using that do not require being purchased ala carte, so you don't feel like..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327056)

CV

Crystal V.

Director of Marketing Operations

> "This is mostly because we couldn't fully focus on the building and deployment of the software, it was just another duty..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345124)

GK

Ganesh K.

E-business specialist

> "Its a great value added system for printing company, I've been using Market Direct for 5 years and its really help in the..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2328099)

RB

Rex B.

e-commerce specialist

> "Original trainers did not stay with company very long and also had a tendency to do things themselves instead of training..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345071)

JH

Justin H.

Lead Production Tech

> "HTML customization really lets you dial in control on the look of pages."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345146)

RB

Robert B.

Managing Member

> "The problem is for companies with fewer than 10 employees, and without full time IT specialists or web manager, success..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2753468)

PM

Pamela M.

Digital Storefront Specialist

> "It's a powerful order fulfillment system when it comes to utilizing Kit builds to consume inventory."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345069)

DC

David C.

IT Manager

> "It doesn’t handle products like semi-customizable tshirts with any amount of grace."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327421)

MA

Melinda A.

Manager, Ferris Printing Services

> "It seems to work fine and I know many others that use it - however, as with most integrations, it doesn't work easily..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345100)

AD

Andrew D.

CEO

> "I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327598)

DC

David C.

IT Manager

> "It’s improved turn around time for website changes and streamlined pricing and product creation."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327421)

GH

Glenice H.

Premedia Supervisor

> "Not being told this until you fight to make it work only to find out when you reach out to tech support that the feature..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345099)

CB

Chris B.

OSF Admin/PACE admin

> "Storefront has been the answer for most of our fulfillment customers and it sure streamlines business cards."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327361)

AS

Amy S.

Graphic Designer

> "Now we are forced to round up or down in MarketDirect instead of PrintSmiths pricing just automatically transferring."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327066)

TP

Thomas P.

Manager

> "Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326948)

CV

Crystal V.

Director of Marketing Operations

> "It took us a LONG TIME to get the StoreFront set up for our print shop."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345124)

MH

Michelle H.

Director of Accounting

> "This would allow me to provide the results to my customer very timely rather than waiting days."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345110)

TD

Tony D.

Graphic Designer

> "I like the idea of product overrides, but in the new version it is not working."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345173)

KG

Kayleigh G.

Print Production Associate

> "As a print professional, EFI has always been my go-to software because it is such a swift and easy process from..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345670)

MH

Michelle H.

Director of Accounting

> "I had to file a case to get this and waiting to get the results to provide to my customer."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345110)

SC

Scott C.

Information Technology Consultant

> "The ease of customization coming in after the initial implementation I found it easy to learn how to customize the..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345380)

SS

Shane S.

Director

> "Takes way too long to get suggested improvements developed and into the software."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2346869)

TK

Thomas K.

Ecommerce

> "The software has many further options that we are still using as requested by our customers. "

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327023)

AS

Amy S.

Graphic Designer

> "It’s also difficult that the pricing isn’t exactly the same from one platform to the other."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327066)

TE

Titus E.

CEO

> "It is robust program with integration to other EFI products."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345085)

DO

Dom O.

Systems Manager

> "I find it difficult to separate pricing for all companies and products."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326929)

RE

ROBERT E.

Online Storefront Manager

> "I also like the admin control and the user based permissions."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326959)

RB

Robert B.

Managing Member

> "It is not the best solution for small employee companies."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2753468)

KL

Kenzie L.

Storefront Administrator

> "I believe anyone can easily work within it to create basic offerings for their company!"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345096)

MB

Matthew B.

Business Systems Analisys

> "Use the wrong ones and they will not show on the on-screen proofs."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345159)

SV

Samantha V.

Graphic Designer

> "I love that I'm able to place orders on behalf of my clients in an easy to use, easy to track way."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345088)

SU

Shannon U.

Partner

> "integration with Pace is not as seamless as expected"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345709)

VR

Verified Reviewer

Digital Marketing Specialist

> "MarketDirect will help us streamline our repeat orders."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327072)

LS

Leah S.

Creative Director

> "There are so many small flaws that I find nearly every time I use DSF."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327416)

SS

Steven S.

Team Leader

> "The system was easy to set up ."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2875459)

EC

Elizabeth C.

Web-to-Print Administrator

> "Some minor limitations/ lack of features"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326924)

JS

Julia S.

Controller

> "The software is going to allow us to fully change our business strategy."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345079)

JC

Jacques C.

Business Development

> "Can't even get to the Database to download from there."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326940)

JS

Janice S.

Communication Rep

> "I love the integration of our products into our store front."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327562)

RH

Robert H.

Customer Services Executive

> "The software can be awkward for administration purposes. "

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2360364)

SU

Shannon U.

Partner

> "long implementation process with more customization to go, but feel there will be good value overall"

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345709)

DB

Delaney B.

Administrative Assistand

> "I think some features are outdated and needs to be updated."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326932)

ZB

Zach B.

PrePress Designer

> "Overall, MarketDirect StoreFront's are the future of easy and simple ordering in our industry."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345130)

ZB

Zach B.

PrePress Designer

> "Sometimes the setup of a new site can be tedious."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345130)

TA

Theresa A.

Manager

> "I've been very happy with this system, it does take a lot of time to get it set up and I'm always updating and still..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345946)

SS

Shane S.

Director

> "Missing some features that competitor software has had for years."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2346869)

EF

Elizabeth F.

Multimedia Producer

> "I like how easily I can edit the site and how much I can edit. "

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2280444)

AY

Alina Y.

Web Admin

> "Then the updates brought more bugs.. was unprofessional."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2346084)

CB

Chris B.

OSF Admin/PACE admin

> "It integrates well with our MIS system, PACE."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327361)

TP

Thomas P.

Manager

> "Many issues that have been encountered and reported to support are still issue."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326948)

SM

Stew M.

Print Supervisor

> "We also liked how easy it was to deploy the software to a large healthcare system."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345117)

MAO

Mary Ann O.

General Manager

> "Getting answers from support is not as easy as it used to be."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2327065)

SS

Sam S.

CFO

> "Online access and high flexibility."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345104)

MH

Marcus H.

Assistant Manager of Auxiliary Services

> "The back end is incredibly unusable."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2326923)

KL

Kenzie L.

Storefront Administrator

> "My experience has been positive. While there are many improvements I think could be made, it's functional for my company..."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345096)

EW

Ethan W.

Shipping Manager

> "There are some features that lacking."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345080)

CW

Cyndi W.

Production Mgr.

> "MDSF makes the daily workflow much easier."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2778649)

JW

John W.

Supervisor

> "Not as user friendly as the predecessor software OPS."

[See full review](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#Capterra___2345989)

[View Reviews](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

## User interface

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

4.14 (109)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ShipMonk

Top features

25/34

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Assignment Management
-   Backorder Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer History
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   For eCommerce
-   Generative AI
-   Inventory Management
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Location
-   Order Fulfillment
-   Order Management
-   Order Tracking
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Management
-   Supplier Management
-   Third-Party Integrations
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

MarketDirect StoreFront

21/34

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Assignment Management
-   Backorder Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer History
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   For eCommerce
-   Generative AI
-   Inventory Management
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Location
-   Order Fulfillment
-   Order Management
-   Order Tracking
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Management
-   Supplier Management
-   Third-Party Integrations
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/#features)

### Recognition

No recognitions have been awarded to ShipMonk

No recognitions have been awarded to MarketDirect StoreFront

### Deployment & support

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MarketDirect StoreFront

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

MarketDirect StoreFront

-   By ePS
-   Located in United States
-   Founded in 1989

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4.5

[View full comparison](https://www.capterra.com/compare/155621-183703/ShipStation-vs-ePs-MarketDirect-StoreFront)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[AutoDS](https://www.capterra.com/p/210453/AutoDS/)[4.00 (169)](https://www.capterra.com/p/210453/AutoDS/reviews/)

Contact vendor for pricing

Price

$12.9/month

4.1

Features

3.9

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/153768-210453/ShipMonk-vs-AutoDS)

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[4.14 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$550/month

Price

Contact vendor for pricing

3.9

Features

4.2

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-183703/NetSuite-vs-ePs-MarketDirect-StoreFront)