# Compare ShipMonk vs MyCarrierTMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MyCarrierTMS and ShipMonk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153768-239697/ShipMonk-vs-MyCarrier

---

# MyCarrierTMS vs ShipMonk Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MyCarrierTMSShipMonk2/4 selected

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[## MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [108 reviews](#user-reviews)

Positive

105

Neutral

3

Negative

0

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Shipping Labels

4.8

Parcel Shipping

NA

Label Printing

4.5

Shipment Price Calculation

4.8

Package Tracking

NA

80%Fit

Not enough reviews

Feature ratings

Shipping Labels

5.0

Parcel Shipping

3.4

Label Printing

4.5

Shipment Price Calculation

4.2

Package Tracking

5.0

User satisfaction

User satisfaction

4.7

User reviews[108](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.8

Customer support

4.8

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$60Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Built for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces fragmented tools, spreadsheets, and portals with one streamlined, all-in-one workspace.

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

## User reviews

Pros & cons

Robert S.

Shipping Manager

> "Allows me to get my job done a lot faster, allows me to know the freight cost all at one time also get with classing..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873915)

AB

Alex B.

Account Executive

> "This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3243473)

AS

Abraham S.

Supervisor

> "I also like the fact that in an even of a mistake made or for the sake of just adding more freight to any load the..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6876704)

ML

Michael L.

Sales

> "I don't care for the appearance of certain forms that are printed sometimes."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___4333693)

AP

Alex P.

logistic representative

> "It was a great milestone to get the direct accounts with LTL carriers and to connect them to TMS."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6880346)

VD

Vince D.

Logistics Coordinator

> "Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3413995)

KC

Kelly C.

Customer Service Representative

> "My Carrier has made my job so much easier. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873906)

JP

Jennifer P.

Shipping Coordinator

> "Really the only thing I don't like is the "pop up" which appears after you select your Carrier and begin schedule..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3348119)

Heather M.

Tonnage Coordinator

> "I feel like its a quick, secure, easy platform for my work needs."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873910)

TH

Todd H.

Operations Mgr

> "The only thing I'm not found of is, unless I missed it, is not having an option to not have PRO's automatically..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3334650)

Heather M.

Tonnage Coordinator

> "Help is always available and the staff that I have spoken with at MyCarrier are awesome!!!"

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873910)

PJ

Patricia J.

CUSTOMER SERVICE /LOGISTICS SUPERVISOR

> "The " Accessorials" do not list all the options I need : " freeze protection","

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3353206)

Jeremy K.

Office Manager

> "Easy to use and link your carriers."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873946)

DW

Dereck W.

Inukshuk Logistics

> "The only issue that I have is logging onto the site , that is take some time ( 10 sec) to open up. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3240962)

Jeremy K.

Office Manager

> "Easy to add items you use everyday."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873946)

JM

Jake M.

Distribution Manager

> "What I like least about this software is the lack of ability to handle invoicing."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3334839)

Heather M.

Tonnage Coordinator

> "Easy to use and learn. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873910)

DS

Delilah S.

SHIPPING MANAGER

> "I have reached out several times for help with the issues that I am having and I have yet to receive a call or email..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3334912)

Michael J.

Operations manager

> "It is a time saver."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6874583)

MG

Mandi G.

Logistics Manager

> "Pro numbers have been duplicated which has cause a delay in shipment."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3301907)

Heather M.

Tonnage Coordinator

> "I love the ease of getting quotes."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6873910)

JH

Jeff H.

Sales

> "Adding regional carriers has been challenging due to carrier response."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3244279)

AP

Alex P.

logistic representative

> "Thank you dynamic partnership"

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___6880346)

TL

Tim L.

Customer Service Rep

> "There seems to be unnecessary pop-ups, for example the option pay for insurance. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3423321)

LC

Luis C.

Dallas DC Manager

> "The color coding on the homepage allows me to know the status of a shipment with a simple glance. And we've saved..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3550074)

DW

Deanna W.

Senior Customer Service Representative

> "I don't know if this is a specific carrier issue or an issue of the My Carrier Software. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3348116)

TD

Todd D.

INSIDE SALES

> "the benefits for me is being able to see the prices on a quote from all the carriers and able to save my company..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3284533)

RG

Ronda G.

office manager

> "We had 1 hiccup with a cross pro and Southeastern losing our product."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3429665)

RS

Robert S.

Manager

> "The fact that all the carriers we have accounts for are linked and i can compare pricing for all of them at the same..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3429779)

JP

Jennifer P.

Shipping Coordinator

> "My company wouldn't ever use this function, and I have asked that it be bypassed for me. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3348119)

BH

Bill H.

VP Business Development

> "In less than 1 minute I can get a range of quotes for any shipment I have including expected delivery time."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3481462)

GC

Glyn C.

SHIPPING MGR

> "Days where all carriers or all processes don't work"

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3423299)

BB

Betty B.

Account Manager

> "Ease of use for the customer - the like the tracking and tracing with the calendar when it open up and they feel..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3243982)

DS

Delilah S.

SHIPPING MANAGER

> "I am at the point of finding another TMS bc of the issues I am having it."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3334912)

TL

Tim L.

Customer Service Rep

> "The quote history function is useful, especially the ability to clone previous shipments. "

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3423321)

BH

Bill H.

VP Business Development

> "On rare occasions I have trouble logging into the site."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3481462)

AB

Alex B.

Account Executive

> "My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3243473)

RG

Ronda G.

office manager

> "Still have not got paid on the lost claim."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3429665)

KT

Kendra T.

BDE

> "I just met with accounting and shipping at a customer location that is so excited to be able to use the same website..."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3245626)

KT

Kendra T.

BDE

> "I am unable to think of any features I dislike."

[See full review](https://www.capterra.com/p/239697/MyCarrier/#Capterra___3245626)

[View Reviews](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are great..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly recommend..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative solutions..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made things..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping notifications to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit for..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to trust..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to package..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages that..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost me..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

MA

Morris A.

Director

> "The commitment to understanding a clients situation and the support offered is outstanding and unusual in the industry and makes working..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2656843)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

MD

Michael D.

Co-Founder

> "Thankfully - I had our best sellers already on Amazon so I could manually fulfil orders, but this is just a joke."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

DC

Don C.

Chairman

> "ShipMonk was very easy to evaluate during the decision making process, the on-boarding was very efficient, and staff responsiveness is..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2280503)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

MA

Morris A.

Director

> "This is very important to me as it saves a great deal of time and energy when seeking information or resolving issues."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2656843)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

Nicole D.

CEO

> "This is a logistics company, how can they make that kind of error?"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

## User interface

4.71 (108)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

MyCarrierTMS

30/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/239697/MyCarrier/#features)

ShipMonk

Top features

40/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

### Recognition

MyCarrierTMS

Best Value Supply Chain ManagementSoftware (2026) 

Best Value Supply Chain ManagementSoftware (2022) 

No recognitions have been awarded to ShipMonk

### Deployment & support

MyCarrierTMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MyCarrierTMS

-   By MyCarrier
-   Located in United States
-   Founded in

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

$60/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172133-239697/Pirate-Ship-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,124)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk)

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

$60/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/198849-239697/ShipTime-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship)

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

$60/month

Price

$149/month

4.5

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-239697/Freightview-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation)

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/)

$60/month

Price

Contact vendor for pricing

4.5

Features

4.1

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/170399-239697/Easyship-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk)

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

$60/month

Price

$14.99/month

4.5

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155621-239697/ShipStation-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.1

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk)

[MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/)[4.71 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

$60/month

Price

$0

4.5

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-239697/Shippo-vs-MyCarrier)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[AutoDS](https://www.capterra.com/p/210453/AutoDS/)[4.01 (174)](https://www.capterra.com/p/210453/AutoDS/reviews/)

Contact vendor for pricing

Price

$12.9/month

4.1

Features

3.9

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/153768-210453/ShipMonk-vs-AutoDS)