Fusion Operations vs TrakSYS: Which is a better fit?

The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.

Ana A

Assistente Administrativo

The inability to work without internet acess, and the loss of information caused by the impossibility of imputation of data by workers during this period.

João J

Business Intelligence Team Leader

The support is fantastic, being extremely quick to solve any issues. The insights you can have analyzing the collected data are awesome too.

This makes to where I have to go in and manually remove the production orders so production does not try to either make the product or use the wrong production order when a new order is created.

Cynthia C

Manager

I am super happy with their business, from excellent live customer service to the inputting of data and exporting reports.

Accumulation of unnecessary information. It is hard work to have to turn of the productions and them close them.

They ask for our feedback regularly and are eager to help us. The options seem endless on this program and I am excited to learn what else this program has to offer our company.

Tiago T

Director de Operações

Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.

The customization ability of the product is what separates it from other products. The C# code behind capabilities with the front end expression syntax is fabulous.

Can get lost in the navigation - there are almost too many features that you can get in deep and can't back out slowly.

It is friendly, the customer support is very nice, it is allow to customize according our necessity ( flexible ). The remote access is also nice.

To maintain the option 'not now' might be necessary. Possibly some sort of dirty flag to visually indicate that the logic service needed to be restarted.

It can be customized to the vendors requirements with relative ease. I also like the ease with which it can adjust itself to different screen types by itself.

Also, some of the error messages are not very helpful (e.g. "Unexpected error occurred").

Great to have a solid API for large data entry. The database and configuration utilities are the main strength of this application.

Matt M

Maintenance Manager

When configured well, the only thing to dislike is the lack of time available to explore the data it presents about your operation.