Capterra Logo
Helping businesses choose better software since 1999

iZooto vs Viber: Which is a better fit?

Updated on January 13th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Customer Engagement
9
Best performer
40
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
6
40
  • Communication Management
  • Customer History
  • Feedback Management
User satisfaction
4.2
User reviews18
Ease of use
4.6
Functionality
4.0
Value for money
4.6
Customer support
4.5
4.4
User reviews4,040
Ease of use
4.6
Functionality
4.3
Value for money
4.5
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

We focus on Small and Mid Sized Businesses. Preferred choice for marketers across - - Online Publications, Bloggers, Media Portals - E-commerce Businesses - SaaS and Service Providers

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Yasmine E
Marine Surveyor
5.0

Yasmine E.: My name is Yasmine. I work for a company that is 40 to 50 people working in. I'm giving Viber a five stars rating. I use Viber on a day-to-day basis for international calling and communications international clients and stakeholders around here and there. Why I like most is the free calling feature that I can make calls around the world with decent price for the application itself and the cost effectiveness. Sometimes there is a lag when I'm doing a call that the voice is late a little bit. That's what sometimes it happen, not all of the time.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
180348 video thumbnail}
1 Video
153934
4 screenshots
180348
5 screenshots

iZooto

Top Features
9/40
  • Activity Dashboard
  • Activity Tracking
  • Churn Management
  • Communication Management
  • Content Creation
  • Content Management
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Data
  • Real-Time Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Campaign Management
  • Customer Segmentation
  • Customizable Templates
  • Event Triggered Actions
  • Real-Time Analytics
  • Reporting/Analytics
See All features
Hide Customer Engagement Software Features -

Viber

6/40
Show Customer Engagement Software Features +
iZooto
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iZooto
  • By Datability Solutions
  • Located in India
  • Founded in 2016
Viber
  • By Viber Media
  • Located in Luxembourg
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: