---
title: "Compare GetResponse vs EngageBay CRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare GetResponse and EngageBay CRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/153948-178819/GetResponse-vs-EngageBay-Marketing"
page_type: "comparison"
language: "en"
---

# GetResponse vs EngageBay CRM Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GetResponseEngageBay CRM2/4 selected

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

Starting Price

€16.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [527 reviews](#user-reviews)

Positive

423

Neutral

52

Negative

52

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [912 reviews](#user-reviews)

Positive

882

Neutral

22

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 14,345 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.4

Campaign Scheduling

4.4

Customizable Branding

3.8

Lead Capture

4.3

Customer Segmentation

5.0

74%Fit

Missing features

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Customizable Branding

4.6

Lead Capture

4.6

Customer Segmentation

5.0

User satisfaction

User satisfaction

4.2

User reviews[527](https://www.capterra.com/p/153948/GetResponse/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.0

Customer support

4.0

User satisfaction

4.6

User reviews[912](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

€16Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for businesses at any stage looking to turn customers into repeat revenue through lifecycle automation across email, SMS, and push.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

Jamie H.

Owner

> "It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

Jamie H.

Owner

> "Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

Jamie H.

Owner

> "It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

BA

Brad A.

Owner

> "I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

VR

Verified Reviewer

Marketing Executive

> "The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

EJ

Emily J.

Client Services Manager

> "Sometimes it may speed down my progress of working."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

JF

Jill F.

Assistant Project Manager

> "With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159622)

John Vianny B.

Self Employes

> "After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

DC

Daniel C.

Benefits and Compliance Manager

> "In particular, the ability to create a newsletter is great and the available templates that you can use, I thought, were very creative."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

John Vianny B.

Self Employes

> "It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

EJ

Emily J.

Client Services Manager

> "It is very useful in terms of features which it gives but in some cases the security settings used to manage the list are difficult to..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

BL

Bledar L.

Developer

> "Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

DM

David M.

Sales manager

> "Time saving this service helps me save time every day and i really need that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

ZB

Zuberi B.

Affiliate Marketer

> "Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6261149)

Sasha T.

Junior Digital Marketing Manager

> "The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Some of the things I dislike about GetResponse include the lack of support for third-party integrations, the limited automation options, and..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4701163)

VR

Verified Reviewer

Marketing Executive

> "Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

John Vianny B.

Self Employes

> "It seems a hideous attempt to not pay a commission leveraging false accusations and claims."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

AL

Andrea L.

Sales Manager

> "It's perfect software for a beginner. If you want basic or full automation, you're covered."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7017562)

BA

Brad A.

Owner

> "Support is useless"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

SS

Shenella S.

Business Development Team Leader

> "Good experience as sales and marketing tasks are automated and can be accessed from one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

RS

Rod S.

Recruiter

> "Very difficult to set up and use daily with ease."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6506699)

DM

David M.

Sales manager

> "My experience with getresponse has only been amazing super happy with the services provided by getresponse."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

Favour N.

CEO

> "I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

DM

David M.

Lead analytics consultant

> "Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

Sasha T.

Junior Digital Marketing Manager

> "GetResponse's email marketing analytics exceed basic open and click rates."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

WD

William D.

Writer editor

> "I also had some issues with functionality, nothing major and got resolved"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5046811)

DC

Daniel C.

Benefits and Compliance Manager

> "I really like the user interface with this site. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

DM

David M.

Lead analytics consultant

> "The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

CI

Chinedu I.

CEO

> "It's a little expensive especially for newbies"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6346416)

MM

Mike M.

Owner

> "It is possible to build very complex email funnels with it."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6629159)

VR

Verified Reviewer

COO

> "too much time is wasted when the landing page has to be adapted to the mobile version."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4166775)

AT

Akshay T.

Digital Marketing Intern

> "I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6700170)

Brendan B.

Internet Marketer

> "Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

Favour N.

CEO

> "I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

BL

Bledar L.

Developer

> "Stay away before they force you to use their services."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

AB

Angelica B.

University Intern

> "The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

Ahmed Samy E.

Digital Marketing Consultant

> "they should be more flexible with old customers when they accidentally exceed the allowed limits of bounce rates and unsubscribe rates, it's..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3512949)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4631343)

Ngala Emmanuel S.

Web Designer

> "The user interface is too compacted with features and I find it difficult to lay hands on a particular set of features."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5013344)

KK

Karan K.

Digital Marketing Analyst

> "Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4365047)

Eric N.

Content Creator

> "The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4204101)

DD

Daffa D.

Content Marketing

> "Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5006725)

QV

Quynh V.

Senior Marketing Specialist

> "Sometimes it can get a bit buggy and when it comes to email styling, there's limited options."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4918259)

Manish Singh B.

Digital Marketer

> "It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4609396)

IM

Ian M.

Head of Customer Support

> "The remarketing by identifying those recipients who have clicked on a specific link across multiple mailings is very time consuming and is a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3313421)

Nanaka S.

Infrastructure Specialist

> "This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5004592)

Brendan B.

Internet Marketer

> "The automation and segmentation options are limited and not very intuitive."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

Monica M.

Dott.ssa

> "I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4863348)

John S.

Social Media Consultant

> "It can be a bit expensive for smaller businesses or individuals just starting out with email marketing."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4781796)

RS

Renly S.

Director Marketing

> "From lead management, campaign management to email marketing and automation, this product has it all."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6152561)

OO

Ogochukwu O.

Blogger, YouTuber, Economist and Crypto Enthusiast

> "One cannot send emails that is more than 100K contacts at a time, I guess GetResponse is not a massive email sending tool like AB Bulk..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3285836)

Imran H.

Team Coordinator

> "GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4682693)

RY

Rodney Y.

CEO

> "Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4303705)

SS

Shenella S.

Business Development Team Leader

> "Customer support is very responsive and helpful!"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

RB

Ryan B.

General Manager

> "We work with many companies and I have never received such terrible service."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6111736)

MA

Melissa A.

Marketing

> "Creating the landing pages is a piece of cake especially with the AI feature."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6029264)

BA

Brandi A.

Owner

> "It didn't integrate with some of the software that I needed it to."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

TD

Taylor D.

Writer

> "I use this platform daily it’s so convenient and great for email marketing and tracking."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6227375)

SI

Samuel I.

CEO

> "Doing the first month when I was still on the trial package, I lost my workflow just because I upgraded to the standard package instead of..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3692833)

DN

Debbie N.

Manager

> "It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4543609)

Brendan B.

Internet Marketer

> "GetResponse is a poor choice for an email marketing platform."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

VR

Verified Reviewer

owner

> "You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6220898)

BA

Brandi A.

Owner

> "The thing that I least liked about GetResponse was the integrations."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

JJ

Juliet J.

Blogger

> "What I liked most is that GetResponse lets you create a free account that allows you to test the platform and make a decision before..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4396389)

BT

Bhushan T.

Marketing Communication Manager

> "List import failed data and bounce list analytics are not easy to find, Integration with other tools needs to be guides."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3696051)

SS

Stephen S.

CEO

> "My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6253626)

DF

David F.

marketing

> "One downside is that it can be challenging to create complex campaigns with multiple steps and conditions."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3734346)

AB

Angelica B.

University Intern

> "We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

JH

Johnny H.

Owner

> "Took 580 it was supposed to be a free trail but if you gave more then 500 contacts nothing free nothing works don't waste your time or..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3409397)

VR

Verified Reviewer

owner

> "This is a low cost email and landing page option for micro businesses."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6220898)

HA

Harleigh A.

Business owner

> "The specified time period for my ads campaign came and went, and they NEVER ran."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3218518)

Manish Singh B.

Digital Marketer

> "It has a robust landing page builder that allows you to create landing pages quickly and easily."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4609396)

KF

Kenneth F.

Sales Director

> "I can't do mulitple selections in landing pages but i haven't really search to do that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3582595)

AB

Angelica B.

University Intern

> "The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

VR

Verified Reviewer

Marketing Specialist

> "She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. After we..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___2465108)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4631343)

GG

Geoffrey G.

Digital Architech

> "Automations should be a killer feature but instead, it seems half-baked and not really improved."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3216417)

DC

Daniel C.

Benefits and Compliance Manager

> "I really like the user interface with this site. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

BL

Bledar L.

Developer

> "Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

CBK

Charles Boampong K.

Software Engineer

> "I like the user friendly interface, making it easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6040429)

BA

Brandi A.

Owner

> "It didn't integrate with some of the software that I needed it to."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

BD

Benjamin D.

Owner

> "I like the interface and the look of finished work."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3846880)

BA

Brandi A.

Owner

> "The thing that I least liked about GetResponse was the integrations."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

ME

Mokutmfon E.

Blogger and Internet Marketer

> "You also do not need any guidance on how to use any feature, they are very easy to use, with good navigation."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3854246)

AV

Alicia V.

Owner

> "Also, the software is very difficult to integrate with anything related to woocommerce."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3704753)

DD

Daffa D.

Content Marketing

> "The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5006725)

Foster S.

Digital marketer

> "Adding third party integrations can be very complicated"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3087988)

Kimberly R.

Digital Marketing

> "It is very popular so there are lots of documents on how to integrate it with multiple different products or platforms. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3562917)

RS

Rod S.

Recruiter

> "Very difficult to set up and use daily with ease."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6506699)

HDS

Harsharan Deep S.

Marketer

> "Integration was quite easy and quick."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4340220)

WD

William D.

Writer editor

> "I also had some issues with functionality, nothing major and got resolved"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5046811)

PA

Pruteanu A.

Freelancer

> "Hundreds of popular apps and software solutions are easily integrated."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3339069)

Brendan B.

Internet Marketer

> "Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

JF

Jill F.

Assistant Project Manager

> "With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159622)

HH

Hussain H.

Sales and Marketing Specialist

> "The customization here is less and you are just stuck."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3590335)

BA

Brad A.

Owner

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

BA

Brad A.

Owner

> "Support is useless"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

AT

Akshay T.

Digital Marketing Intern

> "I like most about GetResponse is very user friendly, easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6700170)

BL

Bledar L.

Developer

> "Stay away before they force you to use their services."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

NK

Nyoro K.

Construction Manager

> "GetResponse is an essential solution that makes work easier for us."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6282041)

RB

Ryan B.

General Manager

> "We work with many companies and I have never received such terrible service."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6111736)

DM

David M.

Sales manager

> "Time saving this service helps me save time every day and i really need that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

AR

Allison R.

owner

> "I'm disgusted with their service and their customer support people keep saying the same thing, "I just escalated it to a higher priority." "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3685574)

[View Reviews](https://www.capterra.com/p/153948/GetResponse/reviews/)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning curve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex organizations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is currently..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated into..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

AK

Amir K.

Owner

> "After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send 100..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

TA

Tolga A.

Director

> "Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

RS

Rob S.

CEO

> "We have had continual problems trying to be productive using this service. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

SS

Sanjay S.

Business Development Manager

> "The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5099615)

SM

Shelley M.

Director

> "Had trouble with setting up the email template"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6543514)

SM

Sagar M.

CRM

> "Also I use it to manage my sequence, campaigns and much more client data + live chat + appointment scheduling, its useful"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5100152)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to save. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MS

Mike S.

Operations Marketing

> "Since we implemented EngageBay, we have seen a noticeable improvement in our marketing efficiency and sales processes."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

BM

Bree M.

Administrator

> "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why doesn't..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244)

VR

Verified Reviewer

Design and Marketing Manager

> "The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6530019)

NB

Nadine B.

Digital Marketing Manager

> "The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6056344)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Comprehensive CRM: Keeping track of leads and customers has never been easier."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JB

James B.

Sales Consultant

> "It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4571996)

JK

Jim K.

Owner

> "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097)

Edward N.

Affiliate Marketing Specialist

> "EngageBay provides basic reporting and analytics, but it lacks the level of detail that other platforms offer, which can make it challenging for businesses to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4595514)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

JD

Jamie D.

Owner

> "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981)

DD

Derrick D.

Creative Marketing Specialist

> "So far, I have been able to create forms and automations that makes gathering interest fairly easy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6674603)

JB

James B.

Sales Consultant

> "Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4571996)

KT

Khim T.

Director

> "Above all the customer helpdesk has been superb especially Charles who has been most patient and supportive, resolving every challenges or queries I had since..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6620426)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

LM

Lee M.

Operations manager

> "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538)

CB

Cathy B.

Marketing Specialist

> "I was not aware that EngageBay would add a link to our website which proved it challenging with our broadcast to our customers - message they received was that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4273017)

MA

Matt A.

sales agent

> "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6688255)

TT

Thahir T.

Head of Growth

> "The interface, could be less boring."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6122522)

PKK

Praveen Kumar K.

Sales Manager

> "User Friendly UI, Simple Navigation tools, Report analytics"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6571353)

TR

Thomas R.

Inhaber

> "The entire UI looks a bit old-fashioned."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___3809698)

JP

Jigs P.

Development Head

> "I found EngageBay CRM to be highly intuitive and user-friendly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

BS

Bhupender S.

CRM

> "The intuitive interface makes navigation a breeze."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6289602)

YD

Yogesh D.

Manager

> "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923)

DC

Daniel C.

Managing Director

> "Overall, a great way to locate software that is fully integrated with all your business needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6614120)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

Kevin C.

Growth Marketing Manager

> "It has webhooks available, but it does not integrate natively with most tools out there (like a Hubspot or Salesforce would)."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4324463)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

CS

Carol S.

Founder CEO

> "It's not remotely user friendly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6716582)

Brendan C.

Business Development Rep

> "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same platform..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484)

TJ

THeresa J.

COO

> "Sometimes trying to find a particular screen through the profile menu can be challenging."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4525027)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

PE

Patricia E.

Product Specialist

> "Few app integrations- Hard to navigate/configure things"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4501223)

YT

Yohannes T.

CEO

> "The user interface is intuitive and easy to navigate, making it simple to manage tasks."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

FM

Fiddich M.

Digital Marketing Associate

> "not user friendly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6298826)

SK

Shiva K.

Product manager

> "The platform is incredibly user-friendly, making it accessible even for beginners."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6580196)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning curve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

TA

Tolga A.

Director

> "User-Friendly Interface: Easy to navigate, even for non-technical users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex organizations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

RS

Rob S.

CEO

> "We have had continual problems trying to be productive using this service. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

JD

Jamie D.

Owner

> "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

4.19 (527)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (912)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GetResponse

Top features

26/50

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   API
-   Automated Email Responses
-   Autonomous Task Execution
-   Autoresponders
-   Basic Reporting
-   Breadth of Partner Applications
-   Building and Personalizing Emails
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   CRM Integration
-   Cross-system Integration
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Data Import & Export Tools
-   Drip Campaigns
-   Dynamic Content
-   E-commerce Integration
-   Email and Mobile Preview
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   High-Volume Sending
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Manage Email Deliverability
-   Manage Email Lists
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-step Planning
-   Multi-user Account

[See all features](https://www.capterra.com/p/153948/GetResponse/#features)

EngageBay CRM

24/50

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   API
-   Automated Email Responses
-   Autonomous Task Execution
-   Autoresponders
-   Basic Reporting
-   Breadth of Partner Applications
-   Building and Personalizing Emails
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   CRM Integration
-   Cross-system Integration
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Data Import & Export Tools
-   Drip Campaigns
-   Dynamic Content
-   E-commerce Integration
-   Email and Mobile Preview
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   High-Volume Sending
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Manage Email Deliverability
-   Manage Email Lists
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-step Planning
-   Multi-user Account

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

GetResponse is recognized as a top-rated tool in 4 Capterra Shortlist reports

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRM Software (2023) 

Best Value CRM Software (2022) 

### Deployment & support

GetResponse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GetResponse

-   By GetResponse
-   Located in Poland
-   Founded in 1997

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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vs

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

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4.6

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4.5

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[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.19 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

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Ease of Use

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

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4.5

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[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.19 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

vs

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

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Features

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4.5

Ease of Use

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

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