---
title: "Compare GetResponse vs Gmail 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare GetResponse and Gmail based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/153948-202338/GetResponse-vs-Gmail"
page_type: "comparison"
language: "en"
---

# GetResponse vs Gmail Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GetResponseGmail2/4 selected

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

Starting Price

€16.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [527 reviews](#user-reviews)

Positive

423

Neutral

52

Negative

52

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,559 reviews](#user-reviews)

Positive

13,326

Neutral

201

Negative

32

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

NA

Inbox Management

NA

Email Distribution

4.8

Email Monitoring

NA

Access Controls/Permissions

5.0

66%Fit

Missing features

Feature ratings

Mobile App

4.8

Inbox Management

4.7

Email Distribution

NA

Email Monitoring

4.6

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.2

User reviews[527](https://www.capterra.com/p/153948/GetResponse/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.0

Customer support

4.0

User satisfaction

4.8

User reviews[13,559](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

€16Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Built for businesses at any stage looking to turn customers into repeat revenue through lifecycle automation across email, SMS, and push.

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

Jamie H.

Owner

> "It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

Jamie H.

Owner

> "Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

Jamie H.

Owner

> "It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

BA

Brad A.

Owner

> "I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

VR

Verified Reviewer

Marketing Executive

> "The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

EJ

Emily J.

Client Services Manager

> "Sometimes it may speed down my progress of working."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

JF

Jill F.

Assistant Project Manager

> "With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159622)

John Vianny B.

Self Employes

> "After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

DC

Daniel C.

Benefits and Compliance Manager

> "In particular, the ability to create a newsletter is great and the available templates that you can use, I thought, were very creative."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

John Vianny B.

Self Employes

> "It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

EJ

Emily J.

Client Services Manager

> "It is very useful in terms of features which it gives but in some cases the security settings used to manage the list are difficult to..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

BL

Bledar L.

Developer

> "Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

DM

David M.

Sales manager

> "Time saving this service helps me save time every day and i really need that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

ZB

Zuberi B.

Affiliate Marketer

> "Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6261149)

Sasha T.

Junior Digital Marketing Manager

> "The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Some of the things I dislike about GetResponse include the lack of support for third-party integrations, the limited automation options, and..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4701163)

VR

Verified Reviewer

Marketing Executive

> "Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

John Vianny B.

Self Employes

> "It seems a hideous attempt to not pay a commission leveraging false accusations and claims."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

AL

Andrea L.

Sales Manager

> "It's perfect software for a beginner. If you want basic or full automation, you're covered."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7017562)

BA

Brad A.

Owner

> "Support is useless"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

SS

Shenella S.

Business Development Team Leader

> "Good experience as sales and marketing tasks are automated and can be accessed from one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

RS

Rod S.

Recruiter

> "Very difficult to set up and use daily with ease."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6506699)

DM

David M.

Sales manager

> "My experience with getresponse has only been amazing super happy with the services provided by getresponse."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

Favour N.

CEO

> "I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

DM

David M.

Lead analytics consultant

> "Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

Sasha T.

Junior Digital Marketing Manager

> "GetResponse's email marketing analytics exceed basic open and click rates."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

WD

William D.

Writer editor

> "I also had some issues with functionality, nothing major and got resolved"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5046811)

DC

Daniel C.

Benefits and Compliance Manager

> "I really like the user interface with this site. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

DM

David M.

Lead analytics consultant

> "The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

CI

Chinedu I.

CEO

> "It's a little expensive especially for newbies"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6346416)

MM

Mike M.

Owner

> "It is possible to build very complex email funnels with it."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6629159)

VR

Verified Reviewer

COO

> "too much time is wasted when the landing page has to be adapted to the mobile version."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4166775)

AT

Akshay T.

Digital Marketing Intern

> "I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6700170)

Brendan B.

Internet Marketer

> "Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

Favour N.

CEO

> "I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

BL

Bledar L.

Developer

> "Stay away before they force you to use their services."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

AB

Angelica B.

University Intern

> "The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

Ahmed Samy E.

Digital Marketing Consultant

> "they should be more flexible with old customers when they accidentally exceed the allowed limits of bounce rates and unsubscribe rates, it's..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3512949)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4631343)

Ngala Emmanuel S.

Web Designer

> "The user interface is too compacted with features and I find it difficult to lay hands on a particular set of features."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5013344)

KK

Karan K.

Digital Marketing Analyst

> "Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4365047)

Eric N.

Content Creator

> "The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4204101)

DD

Daffa D.

Content Marketing

> "Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5006725)

QV

Quynh V.

Senior Marketing Specialist

> "Sometimes it can get a bit buggy and when it comes to email styling, there's limited options."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4918259)

Manish Singh B.

Digital Marketer

> "It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4609396)

IM

Ian M.

Head of Customer Support

> "The remarketing by identifying those recipients who have clicked on a specific link across multiple mailings is very time consuming and is a..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3313421)

Nanaka S.

Infrastructure Specialist

> "This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5004592)

Brendan B.

Internet Marketer

> "The automation and segmentation options are limited and not very intuitive."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

Monica M.

Dott.ssa

> "I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4863348)

John S.

Social Media Consultant

> "It can be a bit expensive for smaller businesses or individuals just starting out with email marketing."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4781796)

RS

Renly S.

Director Marketing

> "From lead management, campaign management to email marketing and automation, this product has it all."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6152561)

OO

Ogochukwu O.

Blogger, YouTuber, Economist and Crypto Enthusiast

> "One cannot send emails that is more than 100K contacts at a time, I guess GetResponse is not a massive email sending tool like AB Bulk..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3285836)

Imran H.

Team Coordinator

> "GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4682693)

RY

Rodney Y.

CEO

> "Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4303705)

SS

Shenella S.

Business Development Team Leader

> "Customer support is very responsive and helpful!"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

RB

Ryan B.

General Manager

> "We work with many companies and I have never received such terrible service."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6111736)

MA

Melissa A.

Marketing

> "Creating the landing pages is a piece of cake especially with the AI feature."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6029264)

BA

Brandi A.

Owner

> "It didn't integrate with some of the software that I needed it to."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

TD

Taylor D.

Writer

> "I use this platform daily it’s so convenient and great for email marketing and tracking."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6227375)

SI

Samuel I.

CEO

> "Doing the first month when I was still on the trial package, I lost my workflow just because I upgraded to the standard package instead of..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3692833)

DN

Debbie N.

Manager

> "It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4543609)

Brendan B.

Internet Marketer

> "GetResponse is a poor choice for an email marketing platform."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

VR

Verified Reviewer

owner

> "You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6220898)

BA

Brandi A.

Owner

> "The thing that I least liked about GetResponse was the integrations."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

JJ

Juliet J.

Blogger

> "What I liked most is that GetResponse lets you create a free account that allows you to test the platform and make a decision before..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4396389)

BT

Bhushan T.

Marketing Communication Manager

> "List import failed data and bounce list analytics are not easy to find, Integration with other tools needs to be guides."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3696051)

SS

Stephen S.

CEO

> "My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6253626)

DF

David F.

marketing

> "One downside is that it can be challenging to create complex campaigns with multiple steps and conditions."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3734346)

AB

Angelica B.

University Intern

> "We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

JH

Johnny H.

Owner

> "Took 580 it was supposed to be a free trail but if you gave more then 500 contacts nothing free nothing works don't waste your time or..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3409397)

VR

Verified Reviewer

owner

> "This is a low cost email and landing page option for micro businesses."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6220898)

HA

Harleigh A.

Business owner

> "The specified time period for my ads campaign came and went, and they NEVER ran."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3218518)

Manish Singh B.

Digital Marketer

> "It has a robust landing page builder that allows you to create landing pages quickly and easily."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4609396)

KF

Kenneth F.

Sales Director

> "I can't do mulitple selections in landing pages but i haven't really search to do that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3582595)

AB

Angelica B.

University Intern

> "The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

VR

Verified Reviewer

Marketing Specialist

> "She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. After we..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___2465108)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4631343)

GG

Geoffrey G.

Digital Architech

> "Automations should be a killer feature but instead, it seems half-baked and not really improved."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3216417)

DC

Daniel C.

Benefits and Compliance Manager

> "I really like the user interface with this site. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159344)

BL

Bledar L.

Developer

> "Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

CBK

Charles Boampong K.

Software Engineer

> "I like the user friendly interface, making it easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6040429)

BA

Brandi A.

Owner

> "It didn't integrate with some of the software that I needed it to."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

BD

Benjamin D.

Owner

> "I like the interface and the look of finished work."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3846880)

BA

Brandi A.

Owner

> "The thing that I least liked about GetResponse was the integrations."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

ME

Mokutmfon E.

Blogger and Internet Marketer

> "You also do not need any guidance on how to use any feature, they are very easy to use, with good navigation."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3854246)

AV

Alicia V.

Owner

> "Also, the software is very difficult to integrate with anything related to woocommerce."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3704753)

DD

Daffa D.

Content Marketing

> "The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5006725)

Foster S.

Digital marketer

> "Adding third party integrations can be very complicated"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3087988)

Kimberly R.

Digital Marketing

> "It is very popular so there are lots of documents on how to integrate it with multiple different products or platforms. "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3562917)

RS

Rod S.

Recruiter

> "Very difficult to set up and use daily with ease."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6506699)

HDS

Harsharan Deep S.

Marketer

> "Integration was quite easy and quick."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4340220)

WD

William D.

Writer editor

> "I also had some issues with functionality, nothing major and got resolved"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5046811)

PA

Pruteanu A.

Freelancer

> "Hundreds of popular apps and software solutions are easily integrated."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3339069)

Brendan B.

Internet Marketer

> "Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

JF

Jill F.

Assistant Project Manager

> "With GetResponse, we've now found a brilliant solution that will prevent us from wasting valuable time troubleshooting or creating..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7159622)

HH

Hussain H.

Sales and Marketing Specialist

> "The customization here is less and you are just stuck."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3590335)

BA

Brad A.

Owner

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

BA

Brad A.

Owner

> "Support is useless"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

AT

Akshay T.

Digital Marketing Intern

> "I like most about GetResponse is very user friendly, easy to use."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6700170)

BL

Bledar L.

Developer

> "Stay away before they force you to use their services."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

NK

Nyoro K.

Construction Manager

> "GetResponse is an essential solution that makes work easier for us."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6282041)

RB

Ryan B.

General Manager

> "We work with many companies and I have never received such terrible service."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6111736)

DM

David M.

Sales manager

> "Time saving this service helps me save time every day and i really need that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

AR

Allison R.

owner

> "I'm disgusted with their service and their customer support people keep saying the same thing, "I just escalated it to a higher priority." "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3685574)

[View Reviews](https://www.capterra.com/p/153948/GetResponse/reviews/)

Sven S.

Director

> "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

NW

Nadra W.

Administrative Assistant

> "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230)

Taquina D.

Managing Partner

> "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MG

Milagros G.

Content creator and Social Media Manager

> "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870)

JW

Jeffrey W.

Owner

> "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

DH

Daniel H.

Senior Lecturer

> "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

AB

Andreja B.

Senior Platform Engineer

> "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

MY

Melyssa Y.

Manager

> "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

RR

Rebecca R.

Production manager

> "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

VP

Valentin P.

Administration Manager

> "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079)

VR

Verified Reviewer

EFL Teacher

> "The storage should be more than 5 GB, but this storage limit is greatly problematic to the users since they are sometimes advertised to buy more storage too frequently, which is..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179958)

DH

Daniel H.

Senior Lecturer

> "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

PC

Patty C.

Manager

> "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562)

VR

Verified Reviewer

Sr. SDET

> "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095)

NC

Nikki C.

Permit Technician

> "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268)

Sven S.

Director

> "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

VR

Verified Reviewer

VP Marketing

> "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440)

Christopher V.

Human Relations

> "The automatic tab filtering, while helpful, occasionally buries important emails where you least expect them. Plus, because the 15 GB of free storage is shared across your entire..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409)

SB

Scott B.

Electrician

> "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802)

YA

Yasser A.

Graphic Designer

> "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980)

Sven S.

Director

> "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Alejandro A. C.

Postdoctoral Research Associate

> "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387)

TH

Trinity H.

Teacher

> "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621)

BE

Ben E.

Marketing and Communications Executive

> "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RR

Rebecca R.

Production manager

> "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

PP

Piyusha P.

Customer service

> "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

FGC

Federico Gastaldo C.

Operatore di Patronato e Caf

> "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823)

SS

Samuel S.

Coder

> "I love how it's very organized with splitting categories, keeping spam seperated from inbox and if spam mail does go to your inbox you have an icon that saids report spam and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049)

FL

Faith L.

Therapist

> "I dont like that the storage adds up quickly causing me to delete emails often or not receive any due to how much it fills up."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183227)

MK

Manpreet K.

Physiotherapist

> "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

AF

Avery F.

Artist and Tour Manager

> "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

PP

Piyusha P.

Customer service

> "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

SP

Sonu P.

Systems Analyst

> "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

SQ

Sara Q.

School Counselor

> "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644)

RJ

Rashaad J.

Junior A and R Associate

> "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Sven S.

Director

> "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Patricia L.

Operations Manager

> "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

RJ

Rashaad J.

Junior A and R Associate

> "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

KB

Kim B.

RBT

> "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482)

Sven S.

Director

> "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

AM

Alessandra M.

President of Berklee Management Club

> "professional signature customization sorely lacks flexibility for an industry that demands a strong visual identity."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7184945)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

MY

Melyssa Y.

Manager

> "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

Christopher V.

Human Relations

> "Knowing your data is being processed to feed smart features and targeted ads across the web doesn't sit well with everyone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

MY

Melyssa Y.

Manager

> "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

CM

Claudio M.

Digital Marketing Manager

> "Gmail has minimal customization options and this makes it rigid and less responsive"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

DC

Daniel C.

Benefits and Compliance Manager

> "I think the layout and ability to compose and edit emails is not quite as good as Outlook. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The automatic sorting features into categories (Primary, Social, Promotions) help me immensely to keep a clear mind as soon as I log in."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244)

VR

Verified Reviewer

Crisis Intervention Peer Specialist

> "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502)

VW

Victoria W.

Occupational therapy assistant

> "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658)

FP

Felisha P.

Butterfield Market and Catering

> "The default interface sometimes lacks professional sobriety and drives an anxiety-inducing state of hyperconnectivity."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7180554)

DH

Daniel H.

Senior Lecturer

> "I also like the automation features which makes it possible to automatically reply to email messages even when am not available."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

BK

Brad K.

Gigawatt AI - Founder and Executive Chairman

> "the default integration of features like Google Chat within the same window can sometimes hinder concentration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054)

MT

Madeline T.

Owner

> "Gmail is a pretty easy system with options for folders, keeping starred messages at the top, and reminders to follow up on other emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7145766)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

JW

Jeffrey W.

Owner

> "The search function makes it simple to find old messages quickly, and it works seamlessly across our phone and computer."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

AM

Anna M.

Customer Service Agent

> "It’s no longer possible to create a new Gmail account without providing a phone number for verification."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031)

SS

Samuel S.

Coder

> "My overall experience I love gmail for one they been around alot of years and with user like you and I help form it into a better email service with any problems we report it..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049)

Swarnima G.

Software Engineer

> "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198)

OG

Olivia G.

Teacher

> "I love the design of the application and the customization that I can have it on dark mode like I have my phone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137157)

BE

Ben E.

Marketing and Communications Executive

> "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

SP

Sonu P.

Systems Analyst

> "The interface is intuitive, setup is quick, and the platform handles both personal and business communication effectively."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "It is a robust tool that has evolved over time into a comprehensive productivity dashboard."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

BS

Ben S.

Founder and Lead Sound Engineer

> "Gmail’s simple interface and smooth performance have made communication with the artistes, vendors, and people who organize the events very easy."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807487)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

MBK

Muhammad Babar K.

Manager

> "I like how messages stay organized, and the interface feels clean and modern."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052905)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

BK

Brad K.

Gigawatt AI - Founder and Executive Chairman

> "the default integration of features like Google Chat within the same window can sometimes hinder concentration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054)

VR

Verified Reviewer

Vice President

> "It also seamlessly integrates with other Google apps like the Calendar, Meet and Tasks."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7115611)

AG

Allison G.

Therapist

> "Does not integrate well with non-Google"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6760872)

SS

Sachin S.

Audit Article

> "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607)

JK

Jiyoung K.

Researcher

> "Sometimes integration with Google Calendar not very smooth."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___4004366)

AB

Andreja B.

Senior Platform Engineer

> "The integration with the rest of the Google suite is a massive daily time-saver."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

TW

Timothy W.

Associate Pastor

> "Apple produces some good apps for Gmail but I find they still lack the seamless integration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___3255668)

SM

Sherry M.

Executive Manager

> "It makes logging in easier, I like the format and ease of using Gmail as well."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147561)

IC

Ilaria C.

Cultural Journalist

> "The settings are a bit complicated, but I don’t go there often."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174730)

Kerry G.

Owner

> "I feel Gmail is very user friendly and I can incorporate many other softwares with my Gmail."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138596)

HG

Harley G.

Youth mentoring agency

> "It looks 'easy' to do, but when I tried to do it it would't add my signature properly,"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7051392)

KATRINA B.

Instacart full service shopper

> "I love Gmail it's easy to use I've never had any issues I don't have to pay for anything I've had my Gmail for 20 years."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183522)

TH

Trevor H.

Admin

> "Set-up may be a little cumbersome for an inexperienced user."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6808688)

SURYA MOULI A.

IT Technician

> "design is so simple that any one can understand easily with basic knowledge on how to use it"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116263)

VR

Verified Reviewer

ict officer

> "complex features thus much hard to use"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7108962)

Patricia L.

Operations Manager

> "The customer support team solves disputes within 24 hours."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

JM

Jenna M.

Operation

> "You can not speak to someone directly so if you have any issues you pretty much have to call a professional and pay."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266)

DL

Drew L.

SR SYS Admin

> "Customer support is great, and you can quickly and easily reporty issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138004)

VR

Verified Reviewer

Analyst

> "I think if you're having trouble it can sometimes be difficult to reach customer support."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7140707)

HC

Hannah C.

LMFT

> "There are countless uses or functions that you can get from this service."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137116)

JM

Jenna M.

Operation

> "Customer service is non existent."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266)

CZ

Collett Z.

Owner operator

> "I have grown with Gmail since the software became public and it's always been the easiest consumer friendly timely service of delivery organazion and security ."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6791685)

VR

Verified Reviewer

CSR

> "Free users have limited direct customer support"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

4.19 (527)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.82 (13,559)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GetResponse

Top features

21/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/153948/GetResponse/#features)

Gmail

16/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

GetResponse is recognized as a top-rated tool in 4 Capterra Shortlist reports

Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email Management Software (2026) 

### Deployment & support

GetResponse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GetResponse

-   By GetResponse
-   Located in Poland
-   Founded in 1997

Gmail

-   By Google
-   Located in United States
-   Founded in

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[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.19 (527)](https://www.capterra.com/p/153948/GetResponse/reviews/)

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[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

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$0

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4.8

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