# Compare GetResponse vs SendGrid 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GetResponse and SendGrid based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153948-204113/GetResponse-vs-SendGrid

---

# GetResponse vs SendGrid Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GetResponseSendGrid2/4 selected

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (521)](https://www.capterra.com/p/153948/GetResponse/reviews/)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[## GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (521)](https://www.capterra.com/p/153948/GetResponse/reviews/)

Starting Price

€16.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [521 reviews](#user-reviews)

Positive

418

Neutral

51

Negative

52

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [753 reviews](#user-reviews)

Positive

620

Neutral

56

Negative

77

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

59%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.4

Campaign Scheduling

4.3

Newsletter Management

\--

Email Tracking

\--

Customizable Branding

3.3

69%Fit

Missing features

Feature ratings

Email Campaign Management

4.3

Campaign Scheduling

4.5

Newsletter Management

NA

Email Tracking

4.1

Customizable Branding

4.0

User satisfaction

User satisfaction

4.2

User reviews[521](https://www.capterra.com/p/153948/GetResponse/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.0

Customer support

4.0

User satisfaction

4.2

User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

€16Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for businesses at any stage looking to turn customers into repeat revenue through lifecycle automation across email, SMS, and push.

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

## User reviews

Pros & cons

VR

Verified Reviewer

Marketing Executive

> "The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time and improves..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

Jamie H.

Owner

> "Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

Jamie H.

Owner

> "It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

BA

Brad A.

Owner

> "I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

Jamie H.

Owner

> "It’s also a great all-in-one platform since you can manage emails, landing pages, and marketing funnels in one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7123209)

EJ

Emily J.

Client Services Manager

> "Sometimes it may speed down my progress of working."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

EJ

Emily J.

Client Services Manager

> "It is very useful in terms of features which it gives but in some cases the security settings used to manage the list are difficult to navigate."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7084904)

John Vianny B.

Self Employes

> "After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

VR

Verified Reviewer

Marketing Executive

> "Overall, GetResponse helps businesses connect with their audience more effectively and grow their marketing efforts."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7111479)

John Vianny B.

Self Employes

> "It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

SS

Shenella S.

Business Development Team Leader

> "Good experience as sales and marketing tasks are automated and can be accessed from one place."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

BL

Bledar L.

Developer

> "Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

DM

David M.

Sales manager

> "Time saving this service helps me save time every day and i really need that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

ZB

Zuberi B.

Affiliate Marketer

> "Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6261149)

Sasha T.

Junior Digital Marketing Manager

> "The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

CI

Chinedu I.

CEO

> "It's a little expensive especially for newbies"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6346416)

AL

Andrea L.

Sales Manager

> "It's perfect software for a beginner. If you want basic or full automation, you're covered."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7017562)

Ngala Emmanuel S.

Web Designer

> "The user interface is too compacted with features and I find it difficult to lay hands on a particular set of features."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5013344)

DM

David M.

Sales manager

> "My experience with getresponse has only been amazing super happy with the services provided by getresponse."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7118130)

QV

Quynh V.

Senior Marketing Specialist

> "Sometimes it can get a bit buggy and when it comes to email styling, there's limited options."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4918259)

AB

Angelica B.

University Intern

> "The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Some of the things I dislike about GetResponse include the lack of support for third-party integrations, the limited automation options, and the limited..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4701163)

DM

David M.

Lead analytics consultant

> "Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

John Vianny B.

Self Employes

> "It seems a hideous attempt to not pay a commission leveraging false accusations and claims."

[See full review](https://www.capterra.com/p/153948/GetResponse/#GetApp___6175256)

DD

Daffa D.

Content Marketing

> "Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5006725)

BA

Brad A.

Owner

> "Support is useless"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6581745)

Nanaka S.

Infrastructure Specialist

> "This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5004592)

RS

Rod S.

Recruiter

> "Very difficult to set up and use daily with ease."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6506699)

Monica M.

Dott.ssa

> "I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested ones."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4863348)

BA

Brandi A.

Owner

> "It didn't integrate with some of the software that I needed it to."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

Sasha T.

Junior Digital Marketing Manager

> "GetResponse's email marketing analytics exceed basic open and click rates."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6531428)

Favour N.

CEO

> "I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

DM

David M.

Lead analytics consultant

> "The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6110241)

SI

Samuel I.

CEO

> "Doing the first month when I was still on the trial package, I lost my workflow just because I upgraded to the standard package instead of the Pro package, I..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3692833)

AB

Angelica B.

University Intern

> "We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

AB

Angelica B.

University Intern

> "The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

WD

William D.

Writer editor

> "I also had some issues with functionality, nothing major and got resolved"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___5046811)

MM

Mike M.

Owner

> "It is possible to build very complex email funnels with it."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6629159)

EL

Emil L.

Internet Marketer/Graphic Designer

> "Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4450852)

AB

Angelica B.

University Intern

> "GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4849122)

BA

Brandi A.

Owner

> "The thing that I least liked about GetResponse was the integrations."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4920757)

SS

Shenella S.

Business Development Team Leader

> "Customer support is very responsive and helpful!"

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___7091041)

BT

Bhushan T.

Marketing Communication Manager

> "List import failed data and bounce list analytics are not easy to find, Integration with other tools needs to be guides."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3696051)

BP

Britian P.

Affiliate Marketer

> "The free trial portion of the product shows that they value their customers."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6350510)

DF

David F.

marketing

> "One downside is that it can be challenging to create complex campaigns with multiple steps and conditions."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3734346)

AT

Akshay T.

Digital Marketing Intern

> "I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there customer support is..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6700170)

VR

Verified Reviewer

COO

> "too much time is wasted when the landing page has to be adapted to the mobile version."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4166775)

AE

Aborisade E.

Email Marketing

> "I thought it was very affordable and useful solution, especially if you couldn't code then their awesome template makes it very easy to use, the designing..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4803396)

Brendan B.

Internet Marketer

> "Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

ML

Marilyn L.

Business Owner

> "Every businesses even if its small or big can profit to this app."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6317501)

BL

Bledar L.

Developer

> "Stay away before they force you to use their services."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6250502)

SB

Sarah B.

Research Analyst

> "This is supportive of expanding your email interactions; I believe it is imperative to use software that allows this as long as you can keep it from going..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4972217)

Ahmed Samy E.

Digital Marketing Consultant

> "they should be more flexible with old customers when they accidentally exceed the allowed limits of bounce rates and unsubscribe rates, it's not logic to..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3512949)

DF

David F.

marketing

> "I particularly appreciated the ability to automate many of the tasks involved in campaign management, such as sending follow-up messages or creating new..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3734346)

Eric N.

Content Creator

> "The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4204101)

Favour N.

CEO

> "I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms, funnels,..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4386252)

KF

Kenneth F.

Sales Director

> "I can't do mulitple selections in landing pages but i haven't really search to do that."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3582595)

CI

Chinedu I.

CEO

> "Its features are super advanced and not complicated."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6346416)

IM

Ian M.

Head of Customer Support

> "The remarketing by identifying those recipients who have clicked on a specific link across multiple mailings is very time consuming and is a reporting..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3313421)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4631343)

Brendan B.

Internet Marketer

> "The automation and segmentation options are limited and not very intuitive."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4527237)

KK

Karan K.

Digital Marketing Analyst

> "Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4365047)

John S.

Social Media Consultant

> "It can be a bit expensive for smaller businesses or individuals just starting out with email marketing."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4781796)

Manish Singh B.

Digital Marketer

> "It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing automation."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4609396)

OO

Ogochukwu O.

Blogger, YouTuber, Economist and Crypto Enthusiast

> "One cannot send emails that is more than 100K contacts at a time, I guess GetResponse is not a massive email sending tool like AB Bulk Mailer and etc."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3285836)

RS

Renly S.

Director Marketing

> "From lead management, campaign management to email marketing and automation, this product has it all."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6152561)

RY

Rodney Y.

CEO

> "Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4303705)

Imran H.

Team Coordinator

> "GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4682693)

RB

Ryan B.

General Manager

> "We work with many companies and I have never received such terrible service."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6111736)

NKK

Narendra Kumar K.

Assistant Manager - Marketing

> "A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that..."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3772094)

AV

Alicia V.

Owner

> "Also, the software is very difficult to integrate with anything related to woocommerce."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3704753)

MA

Melissa A.

Marketing

> "Creating the landing pages is a piece of cake especially with the AI feature."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6029264)

AR

Allison R.

owner

> "I'm disgusted with their service and their customer support people keep saying the same thing, "I just escalated it to a higher priority." "

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3685574)

TD

Taylor D.

Writer

> "I use this platform daily it’s so convenient and great for email marketing and tracking."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6227375)

Muneeb K.

Digital Marketing Lead

> "The landing page builder has a lot of issues."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3817834)

DN

Debbie N.

Manager

> "It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___4543609)

HH

Hussain H.

Sales and Marketing Specialist

> "The customization here is less and you are just stuck."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3590335)

VR

Verified Reviewer

owner

> "You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___6220898)

RB

Ronnie B.

Executive Director

> "I also lost data in lists and newsletters."

[See full review](https://www.capterra.com/p/153948/GetResponse/#Capterra___3564591)

[View Reviews](https://www.capterra.com/p/153948/GetResponse/reviews/)

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Martina S.

VP

> "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

HA

Hayley A.

Marketing Manager

> "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

Leena S.

Product Lifecycle Management Specialist

> "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

CTO

> "Stay away from this service, any other service would be better for your business and sanity."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

## User interface

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

4.19 (521)

4.18 (753)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GetResponse

Top features

36/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/153948/GetResponse/#features)

SendGrid

30/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

### Recognition

GetResponse is recognized as a top-rated tool in 4 Capterra Shortlist reports

SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

GetResponse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GetResponse

-   By GetResponse
-   Located in Poland
-   Founded in 1997

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$15/month

Price

$15/month

4.1

Features

4.5

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid)