# Compare Databox vs SAP Crystal Reports 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Databox and SAP Crystal Reports based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154024-212107/Databox-vs-SAP-Crystal-Reports

---

# Databox vs SAP Crystal Reports Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DataboxSAP Crystal Reports2/4 selected

[Databox](https://www.capterra.com/p/154024/Databox/)[4.6 (204)](https://www.capterra.com/p/154024/Databox/reviews/)

[SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[4.3 (174)](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

[## Databox](https://www.capterra.com/p/154024/Databox/)[4.6 (204)](https://www.capterra.com/p/154024/Databox/reviews/)

Starting Price

$159.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [204 reviews](#user-reviews)

Positive

194

Neutral

2

Negative

8

[## SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[4.3 (174)](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

Starting Price

€479.00

Value-for-Money

4.1

Functionality

4.3

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

Based on [174 reviews](#user-reviews)

Positive

150

Neutral

21

Negative

3

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,673 reviews from reporting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Reporting/Analytics

4.4

Customizable Reports

2.0

Workflow Management

NA

Real-Time Data

1.0

Customizable Templates

2.0

\--%Fit

Missing features

Feature ratings

Reporting/Analytics

4.3

Customizable Reports

4.8

Workflow Management

NA

Real-Time Data

NA

Customizable Templates

NA

User satisfaction

User satisfaction

4.6

User reviews[204](https://www.capterra.com/p/154024/Databox/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.3

User reviews[174](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

Ease of use

3.7

Functionality

4.3

Value for money

4.1

Customer support

3.9

Price starts from

Price starts from

$159Other, Per Month

-   Free version
-   Free trial

Price starts from

€479Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Databox is an AI-powered business intelligence and analytics platform for teams that need answers now.

Best for

Business intelligence users and decision makers from small businesses all the way to the world's most renown companies.

## User reviews

Pros & cons

JM

Jolly M.

Data Associate

> "Sharing performance through presentations is made easier and more updated."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6302834)

GM

Guy M.

Owner

> "Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6357024)

AE

Adela E.

Measurement Specialist

> "I love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4353917)

VR

Verified Reviewer

Managing Director

> "Sometimes the dashboards wont refresh at a fast pace."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___7076477)

PK

Parth K.

Web Developer

> "I can display the dashboard at board meetings with vibrant charts and figures, and we also built it into the websites so..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4590937)

GM

Guy M.

Owner

> "Their templates break, individual metrics stop working."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6357024)

MH

Mark H.

Owner

> "It has a lot of integrations compared to their competitors and offers better reporting options."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6150833)

MH

Mark H.

Owner

> "The price and they lock certain features behind a paywall when it doesn't seem necessary as a way to charge more fees to..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6150833)

CP

Cole P.

Content Strategist

> "You are able to display nearly anything that you'd like as long as the integration is supported."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4834683)

GM

Guy M.

Owner

> "Databox will waste your time and your money and give you a headache."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6357024)

MRM

Mizanur Rahman M.

CEO

> "This allows me to tailor the platform to my specific needs and get the insights that are most relevant to my marketing..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4395219)

SN

Samuel N.

IT manager

> "Lacks customization to consumer taste and design"

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4789684)

PK

Parth K.

Web Developer

> "For my clients, Databox makes it easier to demonstrate an ROI for inbound and paid media initiatives. When I'm keeping track..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4590937)

PR

Peter R.

President

> "Due to prolonged outages for the platform and syncing with Google Analytics, the reports were not reliable."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4498507)

MRM

Mizanur Rahman M.

CEO

> "It allows sharing my data with my team members, clients, and stakeholders which really helps me to run my business."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4395219)

RR

Rupert R.

Managing Director Founder

> "Ask to cancel/refund and was initially ignored."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___6001340)

MRM

Mizanur Rahman M.

CEO

> "With Databox, I can create custom dashboards and reports to display the data that is most important to me."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4395219)

PR

Peter R.

President

> "It is so bizarre to me that a company would have a platform with so much downtime but will not reimburse you for the time..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4498507)

VR

Verified Reviewer

Search and Analytics Specialist

> "It's easy to learn and the customer service takes their time to walk you through all of the features and questions you may..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4800721)

Mike K.

Online Marketing Consultant

> "I'm a huge fan of Databox. But sometimes i find it to be a bit clunky and difficult to use."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4196584)

PK

Parth K.

Web Developer

> "The programme itself has a nice appearance, and it has some useful features that allow for the clear visualisation of a lot..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4590937)

RS

Rinora S.

Data Analysr

> "Data sources keep disconnecting at times."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4353157)

VR

Verified Reviewer

CEO

> "my experience is very rich , Databox is great for small businesses trying to make a statement to investors or for anyone..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___3608437)

PS

Pratham S.

Mean Stack Developer

> "The setup and administration are actually unreliable and hard to set up."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4594258)

PK

Parth K.

Web Developer

> "Additionally, everything has built-in connectors, so I can often create a fantastic dashboard with only a few clicks."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4590937)

MRM

Mizanur Rahman M.

CEO

> "Databox is a little expensive."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4395219)

CP

Cole P.

Content Strategist

> "The best thing about Databox is its flexibility."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4834683)

PR

Peter R.

President

> "Their support took several hours to respond."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4498507)

VR

Verified Reviewer

Digital Marketing Manager

> "To get started, you can leverage a variety of different data sources and Databox's many integrations."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___3539224)

VR

Verified Reviewer

Digital and Content Manager

> "There is some basic functionality you can't access at the lowest paid tier which is frustrating, but not really something to..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___2886818)

AH

Alex H.

Head of MarkOps

> "amazing support team- adaptable system allowing us to congregate data sources"

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4633319)

RW

Richard W.

Head of Marketing

> "There are quite a number of limitations on the free version of the tool and I have noted that one statistic has misreported..."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___2514172)

AE

Adela E.

Measurement Specialist

> "I am showing data in a fancy and easy way to monitor the metrics' performance."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___4353917)

Michael G.

Content Editor

> "Some of the integrations are a little lacking, meaning data isn't always super accurate or up-to-date."

[See full review](https://www.capterra.com/p/154024/Databox/#Capterra___2655969)

[View Reviews](https://www.capterra.com/p/154024/Databox/reviews/)

Gareth R.

Inventory Manager

> "It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___7115568)

FT

Francesco T.

Software Developer

> "unfriendly interface and difficulties in debugging and creating complex reportsdifficulty managing embedded images and field management..."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___5003093)

Gareth R.

Inventory Manager

> "What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___7115568)

VR

Verified Reviewer

Client Services Lead- EMEA

> "a. Way too expensive for unlimited access license, not right for small-med enterprises "

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___6447834)

RH

Richelle H.

Proposals Project Manager

> "SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___6835400)

MA

Malik A.

Senior Software Engineer

> "there is no propper way to implement wilth angular, if I am wrong please correct me"

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___3649175)

DL

Daniel L.

IT Manager

> "Good solution for financial reports like sales or productivity report."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___6801058)

LB

Liam B.

IT & Project Manager

> "their pricing model is very outdated."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___4582975)

VR

Verified Reviewer

IT Officer

> "My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not..."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___6719432)

RD

Rachel D.

Project Manager

> "Some mapping can be difficult to configure if you don't know field names or the output program very well, but the same would be true for..."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___2958490)

GJ

Gordon J.

Senior SAP Consultant

> "One of the most awesome things about SAP Crystal Reports is the fact that reports and layouts can be exported and shared in various..."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___5021466)

VR

Verified Reviewer

SAP LEAD - REPORTING

> "user interactiveness on report designs, lacks ease of use for end users to build reports of their own."

[See full review](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#Capterra___3470950)

[View Reviews](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

## User interface

[Databox](https://www.capterra.com/p/154024/Databox/)

4.62 (204)

[SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)

4.30 (174)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Ad hoc Query

120

Important

Databox

Top features

32/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Collaboration Tools
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Financial Reporting
-   Forecasting
-   Generative AI
-   Marketing Reports
-   Multiple Data Sources
-   OLAP
-   Performance Metrics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sales Reports
-   Scheduled/Automated Reports
-   Search/Filter
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/154024/Databox/#features)

SAP Crystal Reports

24/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Collaboration Tools
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Financial Reporting
-   Forecasting
-   Generative AI
-   Marketing Reports
-   Multiple Data Sources
-   OLAP
-   Performance Metrics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sales Reports
-   Scheduled/Automated Reports
-   Search/Filter
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/212107/SAP-Crystal-Reports/#features)

### Recognition

No recognitions have been awarded to Databox

No recognitions have been awarded to SAP Crystal Reports

### Deployment & support

Databox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SAP Crystal Reports

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Databox

-   By Databox
-   Located in United States
-   Founded in 2012

SAP Crystal Reports

-   By SAP
-   Located in Germany
-   Founded in 1999

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Features

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4.1

[View full comparison](https://www.capterra.com/compare/154024-190616/Databox-vs-Data-Studio)

[SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[4.30 (174)](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

vs

[Looker](https://www.capterra.com/p/169053/Looker/)[4.55 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

€479

Price

$2000/month

4.3

Features

4.4

3.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/169053-212107/Looker-vs-SAP-Crystal-Reports)

[Databox](https://www.capterra.com/p/154024/Databox/)[4.62 (204)](https://www.capterra.com/p/154024/Databox/reviews/)

vs

[Looker](https://www.capterra.com/p/169053/Looker/)[4.55 (282)](https://www.capterra.com/p/169053/Looker/reviews/)

$159/month

Price

$2000/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/154024-169053/Databox-vs-Looker)

[SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[4.30 (174)](https://www.capterra.com/p/212107/SAP-Crystal-Reports/reviews/)

vs

[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)[4.48 (336)](https://www.capterra.com/p/190616/Data-Studio/reviews/)

€479

Price

Contact vendor for pricing

4.3

Features

4.3

3.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/190616-212107/Data-Studio-vs-SAP-Crystal-Reports)