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Use DeskAlerts for HR policy updates, training and development notifications, engaging polls and feedback collecting. Effectively work with IT outages notifications and emergencies.
InformaCast is used by organizations in healthcare, K-12/higher education, business, manufacturing, state/local/federal government, and retail.
Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development.
Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.
Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.
Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.
Easy to use to reach users to inform them about important information.
Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.
Easy to use to send alerts. API works great to automate with scripts or security systems.
DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.
Overall Excellent service, enjoyed the easy tone of the support staff when I called with issues. The support rep stayed on the line till we were all satisfied that the problem had been resolved.
Lack of Wizards to step you through set up of the Notifications, Templates and Distribution Lists.
The amount of custom setups that can be done is great and when integrating with other products this one becomes even more powerful.
It seems that it sometimes has troubles integrating with Cisco CUCM software.
It functions very reliably and the number of bell schedule supported as well as zones for making announcements are more than adequate for us.
I may move the VM to our data center. The interface is intimidating to non-technical staff.
Overall a great product and definitely useful in school districts with the ever growing threat of active shooters and other emergencies.
DeskAlerts
InformaCast
Top FeaturesDeskAlerts
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InformaCast
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