DeskAlerts vs Rave Panic Button: Which is a better fit?

Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development.

Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.

Olivier O

Head of IT Infrastructure

Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Olivier O

Head of IT Infrastructure

Easy to use to reach users to inform them about important information.

Olivier O

Head of IT Infrastructure

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Luc L

Senior System Administrator

Easy to use to send alerts. API works great to automate with scripts or security systems.

DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.

I like the ability to ensure that the administrator can manage staff well. I also like the ability to use the app for drills we run monthly.

Holding the panic button down for 1.5 seconds only to be asked if we want to actually dial 911 burns valuable time that could be use to communicate with an emergency dispatcher.

We were impressed with the functionality of this product and the ease of setting it up.

Communication is limited when user sends alert message also I get little confusing in initial setup.

The overall benefits are the ability to inform staff of situations immediately.

When their product did not meet the requirements set forth by the state without requiring an additional subscription to another company, they refused to let a school out of the contract.

Great App for easily ensuring district safety runs smoothly.

However, I must say that initial set-up is somewhat confusing.