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better software since 1999
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Documoto is ideal for manufacturers of complex equipment in construction, mining, agriculture, forestry, and industrial machinery.
- Food & Beverage - Furniture - Pharma - Beauty & Cosmetics - Electronics - Fashion -etc.
My overall experience with Documoto has been wonderful, every person that I have every dealt with at Documoto has been courteous, knowledgeable and professional.
The things which I 'dislike' are more personal preferences which if we had more customization available I could fix.
Overall experience has been wonderful. Training was done by true professionals who value their product and are ready to help anytime.
The only comment is making the "Go to Search" button more "exposed" as it tends to be overlooked and people use the global search feature which brings up more information than they may be looking for.
I would describe my overall experience with Documoto as very good. They have a knowledgeable support team and every interaction has been pleasant.
When a part becomes obsolete and is replaced by more than one item, Documoto does not manage it well.
Finally having a dedicated Customer Success Manager that always makes herself available really provides that reassurance that you hope for when selecting a vendor to partner with.
We went from static PDF parts books that had limited searchability and difficult to maintain with our heavy flow of updates.
Documoto
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