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Small businesses of all sizes - Retail, Food Service, Non-profit Organizations, and Professional Services
Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.
Since it's kinda of 'build in' to the Club Automation system, we are happy with it. It's great to have the ability to take Credit Cards for all purchases and services.
The fees are ridiculous, and the statements do not add up its a lot of extra work bc things are wrong when doing the monthly review.
I like the newly integrated CHIP system. I like that I can assure them of a secure connection for the transaction.
Slightly confusing on when they will take out money from your account.
Client portal contains a lot of data, tons of reports, like reconciliation, settlement, activity etc. Development team supports custom requests and was very helpful during account setup.
The GUI within their system is beyond terrible.
Very simple process to get started, very responsive with questions and good informational reports from the data.
Way too many old-school / antiquated processes and requirements. Made worse by slow customer support.
It is a very helpful and convenient way to send money to my loved ones. It’s easy to use, and I love that they send you a card.
It was a little difficult initially to set up. I found it to be a bit confusing and the instructions provided felt vague.
It is SUPER easy to transfer money to my friends and family. I like being able to have a picture with my profile and my friends profile, with this, I feel confident in who I am exchanging with.
I wonder about bank fraud security but it's likely just a lack of knowledge about the protections Venmo takes.
My experience with this has been always pleasant. I had to contact customer service once, and they were super helpful as well.
Also, there really are no payment protections, so if you send money to the wrong person (which sometimes through no fault of your own), you can be "up a creek" (so to speak).
This app is a godsend when in America. Allowing me to send money to others with a few taps is such a blessing for my often-cashless pockets.
Really dislike the social feature of the app. I see no reason for this feature and make me uncomfortable that others can see transactions.
Felicia T.: Hi, my name is Felicia, and I'm an editorial director at a pretty small company, and I give Venmo a five. So before we started using Venmo, we were cobbling together different solutions in terms of both sending and receiving payments. There is a little old school ... you can still write and receive checks. But there was just some things about the speed and the ease and the delivery that made some of our solutions that we were using prior to Venmo pretty challenging. So some of the reasons we chose to use Venmo include the speed, the ease, the user interface; pretty easy to utilize and to also choose who you are sending and receiving from. You can even send requests for payment through Venmo, which is a feature I really like a lot, and it's pretty easy to see the reports of different transactions. So I found Venmo pretty easy to get started with: low barrier to entry, onboarding was pretty simple. They make it really user-friendly in terms of just figuring out how to choose, how to find people, how to make payments, how to receive payments. There's a little bit of clicking around, which is going to be the case with any kind of new software. But I love the graphics interface. I love the user experience. I've found it pretty easy to onboard both for myself and for other people who are using the app. All right, so here's some advice. If you know that you want to send payments to specific vendors, specific people, specific organizations that you're working with, make sure you know what their name is on Venmo, or what their login or their phone number or whatever it is that you are using to connect with them. So really clearly have that information, because sometimes people's names can sound really similar. And you want to make sure that you're either sending payments to the right person or requesting payments from the right person. So I would say that's the biggest piece of advice: be really clear on the usernames, on that interface, because sometimes names can sound really similar, and you don't want to have to clean up any messes later.
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