Capterra Logo
Helping businesses choose better software since 1999

Make vs Freshservice + Trello integration: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,791 reviews from Integration users.
% Fit
Missing features
Feature ratings
Third-Party Integrations
NA
Data Synchronization
NA
Integrations Management
4.6
Multiple Data Sources
4.6
Dashboard
4.4
% Fit
Missing features
Feature ratings
Third-Party Integrations
NA
Data Synchronization
NA
Integrations Management
NA
Multiple Data Sources
NA
Dashboard
NA
User satisfaction
4.8
User reviews387
Ease of use
4.3
Functionality
4.7
Value for money
4.7
Customer support
4.5
4.8
User reviews12
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Entrepreneurs, small-mid size companies, and enterprises. System administrators, IT engineers, geeks, and common users all apply!

Designed for ITSM professionals, IT teams, asset management companies, that need to collaborate with other teams in the company and reduce escalations.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-89ddb363-e038-4539-92a1-08da823ef50e
Pieter V
Director
3.0

Pieter: Hi everyone, my name is Pieter. I'm the director of a religious organization, and I give Make a rating of three out of five. For more reviews just like this one visit Capterra. Well, I evaluated Make as an alternative due to its pricing that was different to competitors. We looked at Zapier as an alternative and as we evaluated Zapier, we did like it, but we weren't sure about the pricing at that moment yet. So as we evaluated Make, we considered it, but found it fell a little short in terms of third party compatibility. It didn't integrate with as many other products as well as something like Zapier did. And we also found it to be a little harder to use for people who work with our organization to set up integrations. I do think, however, that Make is a great choice for people who are very comfortable with software development or who understand deeper, who want to do deeper automations, but I think Zapier was a better choice for us in terms of the simplicity it offered.. Make had an onboarding process that was quite good, I would say. I do think that there were aspects of it that could have been improved. Because there was not as much third party compatibility for what we were using, specifically, we had to do a bit more back-end work, working with APIs directly, and that takes more time from us. So that's one reason why we didn't end up sticking with it. If you're considering to use Make for your organization, I would definitely go in and look at what are they compatible with. And if they're compatible with other services that your organization is already using. And if that compatibility is there, I think Make is a great alternative to its competitors, but I would consider alternatives if those third party supports aren't there.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
154278 video thumbnail}
1 Video
178983 video thumbnail}
1 Video
154278
5 screenshots
No screenshots provided by vendor

Make

Top Features
17/41
  • Alerts/Escalation
  • Application Management
  • Automated Scheduling
  • Data Aggregation and Publishing
  • Database Support
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Warehouse
  • Drag & Drop
  • ETL
  • Event Logs
  • Pre-built Connectors
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
  • SSL Security
  • Third-Party Integrations
  • Transaction Management
  • Widgets
  • Access Controls/Permissions
  • Activity Tracking
  • API
  • Configurable Workflow
  • Dashboard
  • Data Management
  • Data Visualization
  • Document Management
  • Integrations Management
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multiple Data Sources
  • Real-Time Updates
  • Search/Filter
  • Web Services
  • Workflow Management
See All features
Hide Integration Software Features -

Freshservice + Trello integration

1/41
Show Integration Software Features +
Make
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshservice + Trello integration
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Make
  • By Make (formerly Integromat)
  • Located in Czechia
  • Founded in 2012
Freshservice + Trello integration
  • By SoftwareDevTools
  • Located in Mexico
Recommendations

Products similar to those you're currently comparing: