# Compare Make vs Salesforce Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Make and Salesforce Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/154278-268338/Integromat-vs-App-Cloud --- # Make vs Salesforce Platform Features and Cost Comparison Last updated May 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MakeSalesforce Platform2/4 selected [Make](https://www.capterra.com/p/154278/Integromat/)[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Make](https://www.capterra.com/p/154278/Integromat/)[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting Price $10.59/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [407 reviews](#user-reviews) Positive 395 Neutral 8 Negative 4 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [395 reviews](#user-reviews) Positive 351 Neutral 32 Negative 12 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,134 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.7 Commenting/Notes NA Customizable Fields NA Real-Time Data NA \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.3 Commenting/Notes NA Customizable Fields 4.4 Real-Time Data NA User satisfaction User satisfaction 4.8 User reviews[407](https://www.capterra.com/p/154278/Integromat/reviews/) Ease of use 4.3 Functionality 4.7 Value for money 4.7 Customer support 4.5 User satisfaction 4.4 User reviews[395](https://www.capterra.com/p/268338/App-Cloud/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $10.59Flat Rate, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Make is for organizations that want to scale complex, ambitious workflows without slowing down. Best for With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons MA Marvin A. Consultant > "Thanks to new features on a regular basis, a big community and a lot of help every project and workflow can be achieved, Of course you need to have..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6848492) LA Luis A. Process Manager > "Make currently lacks live chat support, which can be a disadvantage when immediate assistance is needed and The platform's advanced features and..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955) VR Verified Reviewer Owner > "I like how Make lets me automate my cold email campaigns with custom logic and integrations that would take hours manually." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6829760) Chirag M. Lead - Tech and AI Automation > "Apart from that, there sometimes are issues faced with integrations with meta related products." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713) NF Niccolò F. Cofounder, CTO > "I started using Make recently to get data from a client's server through webhook, and then automate all the data processing, saving, and connection..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719) Chirag M. Lead - Tech and AI Automation > "Like social media automations breaking sometimes, due to some issue in connection with Meta." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713) Chirag M. Lead - Tech and AI Automation > "have always found ready integrations in the make's library of tools and integrations." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___7143713) VR Verified Reviewer Owner > "The visual builder can get confusing with complex scenarios, and error handling isn’t always intuitive." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6829760) KR Kinzi R. Creative Content Creator and Adult Industry Influencer > "Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6323371) AW Amit W. Ceo > "John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the CEO closed my ticket..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6396807) RAM K. SEO Analyst > "My overall experience with using "Make" is good. And it is all good for the free version to provide some effortless people to do some of the..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6818670) Charles A. Creative Director > "Some of the connections like the Klaviyo to Neverbounce didn't work with the bulk check and neither side was quite sure what to do." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6694877) KR Kinzi R. Creative Content Creator and Adult Industry Influencer > "Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting :" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6323371) Babatunde O. SEO Marketer > "Triggers won't work automatically and you have to turn it on to actually keep everything running" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6790649) LM Lachlan M. IT Manager > "The scenario builder is clear enough and shows data moving between modules which helps a lot to debug" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6810220) LH Leo H. BI and Automation Lead > "Operations based pricing can have some drawbacks when users aren't onboarded properly" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6573299) CM Christian M. Facebook Ads Strategist > "Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6669691) VR Verified Reviewer Software Architect > "Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario itself..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6042151) CM Christian M. Facebook Ads Strategist > "Essential for integrating various tools and ensuring smooth workflows across our systems" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6669691) Abigail F. Technical Support Engineer > "Some of the connections don't work properly, maintenance could be better" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6424531) LA Luis A. Process Manager > "The visual drag-and-drop interface makes setting up workflows so easy that it feels like piecing together a puzzle." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955) FM Fulvio M. Manager > "Not very mobile friendly." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6867671) VR Verified Reviewer Director of Sales, Marketing, and Technology > "We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6191960) Julian O. Co-Founder > "Although it is easy to use, sometimes it just does not make sense and therefore harder to understand why certain steps are certain ways." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6678432) Arjun K. Co-founder > "We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6061168) GL Gary L. President > "Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645) NF Niccolò F. Cofounder, CTO > "I love the fact that you can connect to any other tool to get data, and the webhooks setup is extremely simple." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719) AW Amit W. Ceo > "The customer support is absolutely atrocious." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6396807) LA Luis A. Process Manager > "What really stands out to me is how customizable it is—you’re not locked into rigid templates." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6589955) MM Marius M. Director > "Also, the google connection setup is more complicated compared to the alternative platforms like Zapier." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6106639) Stephen M. Owner > "The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4892346) JV Jeroen V. CEO > "What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere...." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737) LH Leo H. BI and Automation Lead > "Even though it's very easy to use for business users, we found that it makes sense to onboard heavy-users on some engineering best-practices." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6573299) VR Verified Reviewer Growth Marketing Specialist > "Since Make charges per operation, it can become somewhat expensive, but besides that nothing comes to mind." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6081904) NF Niccolò F. Cofounder, CTO > "There is an almost endless amount of compatible apps that you can connect to and the workflows are easy to setup." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6470719) MD Mike D. Developer > "Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6162116) Abigail F. Technical Support Engineer > "Make is reliable and can make any workflow infinitely more complex and capable" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6424531) DA David A. Actor and Musician > "Be careful because some automations can be expensive due to the pricing system." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4972091) MP Mitchell P. Director > "It intergrates with all the apps I need (Shopify, Airtable & Xero) for 1/10 of the price I was paying before. And that was great value vs paying..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___5015638) JV Jeroen V. CEO > "My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com /..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737) CD Chris D. Systems Engineer > "Make, makes things as simple as possible to implement functionality that adds value, and provides information flow between applications that cant..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4942726) Muhammad Haqy W. Owner > "Integrated apps may not as much as it's competitor at the moment" [See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___6189160) VR Verified Reviewer Director of Sales, Marketing, and Technology > "Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6191960) VR Verified Reviewer GIS Analyst > "It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4539116) TTY Tung-Tai Y. Marketing > "It can radically revolutionize a small business." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6686258) GL Gary L. President > "Also seems very stingy with storage allocations." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645) MM Marius M. Director > "It is also very versatile, as it allows to build custom apps, which is made easy by good building interface." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6106639) GL Gary L. President > "Custom code not well documented." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4993645) CH Corinna H. MD > "nice user interface (clear process overview in a easy to read graphical manner that allows also non-technical users to understand the workflows..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6104959) DB Drew B. Software Engineer > "I'm dismayed that Make recommends an add-on product for connecting Contact Form 7 that is woefully out of date and seemingly not supported by the..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3711656) RG Rylan G. Performance Marketing Specialist > "It's pretty user-friendly and integrate with so many different platforms." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6774982) JV Jeroen V. CEO > "What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3562737) TTY Tung-Tai Y. Marketing > "Ive got dozens of great automations running on it." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6686258) AM Andrea M. Operations Manager > "Quite complicated to set up and sometimes super confusing as things do not match upFor example when connecting Asana the names of various tasks are..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4340635) VR Verified Reviewer Growth Marketing Specialist > "Make is great when you want to automate stuff between various platforms and there are no native integrations." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6081904) VR Verified Reviewer Recruiting Enablement Specialist > "It's not the easiest to understand if you are not in it constantly." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4966131) PP Pratham P. Freelancer > "Make is the most versatile platform for building automations and custom applications on the web or cloud by integrating more than 1000 apps listed..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4531232) Dragan O. IT Manager > "Sometimes when working on a scenario if you forget to save your work there's no autosave feature" [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3585027) FM Fulvio M. Manager > "Easy to use." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6867671) LnW Laurène W. Head of Customer Success > "The documentation is also bad, you have to guess how some modules work and/or find user-made documentation." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3765703) VR Verified Reviewer Founder > "The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how..." [See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___6277757) SA Sos A. AX Specialist > "I don't know about other integrations but integration to Google Sheets didn't work multiple times I tried." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561) Luciano Z. ChatBot and Automation developer > "It allows me to acquire more customers, who always use different tools, in a simple way because it allows me to integrate them all in a simple and..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3598563) SA Sos A. AX Specialist > "So, even if it is cheaper than Zapier, I guess it is less stable, so if you need to do something that is critical, you should probably look for..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561) AM Andris M. Product Developer > "I feel like anyone with knowledge of the internet can use it." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___6739826) SA Sos A. AX Specialist > "The experience was neutral, I contacted the support as well regarding the integration to Google Sheets but they were not able to help." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4058561) PC Peeyoosh C. Director > "Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation" [See full review](https://www.capterra.com/p/154278/Integromat/#SoftwareAdvice___4882890) FF Fabio F. Headops > "Sometimes we had problem with instability which caused data loss." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4292337) SD Sergio D. Digital facilitator > "Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4883432) Maicol B. Developer > "However, when you have a lot of modules the things become complicated since it is difficult to manage data inside your flow, especially when you..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3018676) Pedro A. Marketing & Growth Ops > "Tools usually don't have native integrations with each other.Make.com is your best friend in these cases." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___5072373) JW Johnny W. Owner > "Some of the setups are not as straight forward as Zapier and when we have need assistance there has been a noticible differing in the 2 platforms,..." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3376469) PD Philipp D. Director > "All the essential tools for integration and workflow automation, wide range of available integrations, flexible pricing plans." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3547637) JK Jesse K. Video editor > "I've built multiple chains but they usually are broke somewhere and I can't figure it out." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4030631) DK Dayhawk K. Marketing > "Make helps create intuitive automations, from mundane tasks to complex business processes, which save time and headaches." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3581045) JW Josh W. Director > "Functions can be confusing or don't function when they appear they should." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3766771) RF Ryan F. Business Operations Associate > "In my org it is being used by the most experienced and skilled IT professionals, along with those of us that have no IT background whatsoever." [See full review](https://www.capterra.com/p/154278/Integromat/#GetApp___4936195) LnW Laurène W. Head of Customer Success > "The support is really bad, you have to rely 100% on user communities." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3765703) GF Go F. CEO > "It makes easier for me to build small apps instantly." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___4986003) BA Bijay A. Managing Director > "A bit expensive than the market competitors like pabbly connect." [See full review](https://www.capterra.com/p/154278/Integromat/#Capterra___3582274) [View Reviews](https://www.capterra.com/p/154278/Integromat/reviews/) Marc R. Digital Media Specialist > "It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) DE David E. Maintenance tech > "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) Marc R. Digital Media Specialist > "What stands out most about the Salesforce Platform is its powerful customization and scalability." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) Marc R. Digital Media Specialist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) KU KARINA U. SDR > "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) Keplet S. Salesforce Consultant > "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing needs." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) AM ANDREW M. Contractor > "From the development and continual advances to the ease of use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) Megan B. Client Experience Process Coordinator > "The deployment process has been a bit difficult because of migrating files over from our previous application" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892) Keplet S. Salesforce Consultant > "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) LR Lily R. Director > "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) EE Ethan E. Business Operations > "How it has helped us with organising the delivery portion of the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) BP Binu P. Financial Accountant > "Connectivity to ERP was limited, i lost this due to contract cancellation" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) JS Jordan S. Bdm > "I don't like the set up" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533) PL Phillip L. Demand Generation Manager > "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) SG Salvador G. Proyect Manager Team Lead > "Also having the classic / lightning both available is a bit annoying to troubleshoot." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) AW Austin W. Account Executive > "The tasks can get lost in the busyness of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458) EE Ethan E. Business Operations > "Salesforce is the best in class for the problems it solves for business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) IL Ira L. Account Manager > "Web interface, ease of access, feels like from any device." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6859220) Daryl Edwine M. method engineer > "This can also lead to additional costs for the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4689602) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface [Make](https://www.capterra.com/p/154278/Integromat/) 4.77 (407) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.37 (395) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Make Top features 18/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/154278/Integromat/#features) Salesforce Platform 15/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition Make is recognized as a top-rated tool in 4 Capterra Shortlist reports Salesforce Platform is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Make Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Make - By Make (formerly Integromat) - Located in Czechia - Founded in 2012 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) vs [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) $10.59/month Price $29.99/month 4.7 Features 4.6 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130182-154278/Zapier-vs-Integromat) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,365)](https://www.capterra.com/p/19319/JIRA/reviews/) $25/month Price $7.91/month 4.4 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-268338/JIRA-vs-App-Cloud) [Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) vs [Albato](https://www.capterra.com/p/228273/Albato/)[4.80 (405)](https://www.capterra.com/p/228273/Albato/reviews/) $10.59/month Price $15/month 4.7 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154278-228273/Integromat-vs-Albato) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (647)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $25/month Price $30/month 4.4 Features 4.6 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/268338-10020406/App-Cloud-vs-viaSocket) [Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (647)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $10.59/month Price $30/month 4.7 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154278-10020406/Integromat-vs-viaSocket) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) $25/month Price $29.99/month 4.4 Features 4.6 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130182-268338/Zapier-vs-App-Cloud) [Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) vs [APPSeCONNECT](https://www.capterra.com/p/106290/APPSeCONNECT/)[4.73 (180)](https://www.capterra.com/p/106290/APPSeCONNECT/reviews/) $10.59/month Price Contact vendor for pricing 4.7 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/106290-154278/APPSeCONNECT-vs-Integromat) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,033)](https://www.capterra.com/p/147657/monday-com/reviews/) $25/month Price $9/month 4.4 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-268338/monday-com-vs-App-Cloud) [Make](https://www.capterra.com/p/154278/Integromat/)[4.77 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) vs [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)[4.81 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) $10.59/month Price $1499/year 4.7 Features 4.8 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/154278-170286/Integromat-vs-SSIS-PowerPack) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/) vs 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Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud)