# Compare Keela vs Donorbox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keela and Donorbox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154358-156860/Keela-vs-Donorbox

---

# Keela vs Donorbox Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeelaDonorbox2/4 selected

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

257

Neutral

19

Negative

6

[## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

SM

Based on [625 reviews](#user-reviews)

Positive

606

Neutral

18

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,451 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Feature ratings

Credit Card Processing

4.4

For Nonprofits

4.5

Electronic Payments

3.2

Accounting

3.0

Member Database

3.8

82%Fit

High performer

Feature ratings

Credit Card Processing

4.5

For Nonprofits

4.8

Electronic Payments

4.8

Accounting

4.0

Member Database

4.3

User satisfaction

User satisfaction

4.3

User reviews[282](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

User satisfaction

4.8

User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

Best for

Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.

## User reviews

Pros & cons

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline communications."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for results."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

RA

Rameel A.

Administrative Assistant

> "The integreatted forms and communications feature has been my faviourte part of keela so far."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6585212)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

PB

Peter B.

Marketing Manager

> "Makes email marketing easier, donor and donation tracking"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

SS

Sean S.

IT and Grant Management

> "The automation features save us time, and the reporting tools are incredibly insightful."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

RB

Riley B.

Managing Director

> "When selecting a new CRM Keela stood out to me due to the fact that it is highly customizable."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any import."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

AP

Ash P.

Executive Director

> "Over 6 months we trialled all the main non profit CRMs, and Keela came out head and shoulders above the rest. Although it is an..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

AP

Ash P.

Executive Director

> "We had a really clunky membership program before Keela, and now people can easily become members and set up an auto-renewal for their..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

RB

Riley B.

Managing Director

> "I like that it integrates easily with Paypal and Stripe."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is difficult to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

RB

Riley B.

Managing Director

> "It never takes long to get a response and they will work with you to support you as much as you need."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

SG

Shira G.

Fundraising and Development Manager

> "Importing our old data and onboarding the system was painless."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

AB

Ariana B.

Executive Director

> "Now I am able to find our donors, communicate with them and allow new volunteers and donors the opportunity to get involved as well."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4800806)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

RB

Riley B.

Managing Director

> "Keela has an excellent customer support team that is responsive and helpful and I do feel that they take user feedback seriously."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for example)..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

SG

Shira G.

Fundraising and Development Manager

> "Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

MC

Megan C.

Water Programs Coordinator

> "I also like that I can create automated emails for communications we do often (volunteer signup etc.)"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004868)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

PB

Peter B.

Marketing Manager

> "Its been great but need more customizable templates to use!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

TY

Tara Y.

Office and Event Manager

> "Keela has a fantastic team that is very supportive and willing to work with you - right from the initial meeting we had with the sales..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

KN

Karishma N.

Outreach Volunteer

> "Also, I appreciated the customer service when I needed help with the program."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579760)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique customer..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

HB

Hal B.

Development Manager

> "Keela's product portal is a convenient way to make suggestions and see how Keela genuinely responds to customer comments."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

AM

Amber M.

Program Manager

> "For the specific features, we use it for, fundraising and donor communication, it works great!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004853)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second - seriously),..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

AM

Amina M.

Founder and Executive Director

> "I loved the first point of contact with \[sensitive content hidden\] who walked me through the program and also showed me all the benefits,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099095)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the basics..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

LE

Liam E.

Manager, Community Engagement

> "Additionally, Keela's timely customer support is always appreciated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581210)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

KC

Kristine C.

Chief Executive Officer

> "Keela truly is an "intuitive program" that made integration to our systems easy, and increased our ability to not only recruit donors but..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834890)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

AP

Ash P.

Executive Director

> "There are many features of Keela we don't use, but if you had a sophisticated fundraising team they would be great."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

AM

Angel M.

Operations Manager

> "Keela has streamlined the communication with our members and has also helped us better organize and access all of our contact's data."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3820620)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KN

Kayla N.

Administrative Assistant

> "With Keela being fairly new for us still, everyday we use it we are learning new things that can be done within Keela!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

SB

Shauna B.

Director, Programs and Information

> "I like that it has features we can use on a daily basis all in one system."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6005541)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

SM

Stephanie M.

Senior Manager, Marketing and Communications

> "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944)

CB

Christian B.

Public Relations

> "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

Hugo G.

Mobile developer

> "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032)

MP

Matt P.

CEO

> "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096)

EW

Emily W.

Founder

> "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886)

HC

Hakim C.

Executive Director

> "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

Debbie O.

President

> "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101)

KH

Kipkorir H.

Engineer

> "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858)

JM

John M.

Owner

> "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918)

JO

Jennifer O.

Marketing Director

> "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815)

RM

Rachel M.

Founder

> "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024)

DA

Dmitrii A.

Owner

> "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796)

SV

Suzanne V.

Volunteer

> "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025)

SL

Scott L.

Chief Executive Officer

> "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905)

SZ

Sophia Z.

CEO

> "I don’t like that we need to have a separate account with a 3rg party processor for payouts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

MN

Majorine N.

Team Lead

> "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JG

Jeremy G.

CEO

> "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838)

CB

Carey B.

CEO

> "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185)

JC

John C.

Treasurer

> "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

BB

Bryan B.

College Pastor

> "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110)

SC

Shalyn C.

Founder

> "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996)

CH

Candice H.

Executive Director

> "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

TK

Tapiwa K.

Treasurer

> "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812)

MN

Majorine N.

Team Lead

> "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JB

Jeanna B.

Development Manager

> "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987)

SH

Shane H.

CEO

> "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164)

LP

Lara P.

Artistic director

> "I don't fully get the link to Stripe and the commission is too high especially on small donations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896)

JL

Jessica L.

office manager

> "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

AF

Andy F.

Development Coordinator

> "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We love the customizable features, recurring donation options, and the ability to track donor activity in one place."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

DJ

David J.

Big man

> "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411)

JP

Josh P.

System Administrator

> "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

WM

William M.

President and Founder

> "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053)

MB

Madison B.

Founder and Director

> "There aren’t a ton of free functional options besides the donation tiers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

MF

Mykeva F.

Founder

> "At times the learning curve for newer features felt a little unclear and needed extra documentation."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

AF

Allison F.

Training Coordinator

> "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854)

WT

William T.

Founder

> "Limited design options, templates are not very inspiring, but that's to be expected."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931)

DO

Declan O.

Office Manager

> "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

NC

Nicole C.

Founder

> "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

MF

Mykeva F.

Founder

> "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

LM

Latifah M.

Director

> "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515)

GF

Grant F.

Pastor

> "I think there's a lack of style and editing ability for your campaigns."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382)

MP

Maria P.

Grants Manager

> "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

MP

Maria P.

Grants Manager

> "Donor management is lacking, so we still need a separate tool for that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

SC

Steven C.

Founder

> "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

AN

Anne N.

Secretary and Treasurer

> "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

JP

Jessica P.

Candidate

> "The previews aren’t always super helpful at picturing what the layout will look like."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847)

NS

Noma S.

Founder and CEO

> "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

KR

Katie R.

Program Administrator

> "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701)

AC

Amora C.

Ceo

> "Platform and processing fees can add up.”"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734)

RV

Rebecca V.

Executive Director

> "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757)

CS

Cassandra S.

owner and therapist

> "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696)

CC

Camille C.

Owner

> "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527)

VL

Valerie L.

Strategic Partnerships and Communications Manager

> "Sometimes it was difficult to connect to the card reader."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708)

DB

Dawnn B.

Program manager

> "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048)

AL

Aaron L.

Trading Assistant

> "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726)

JC

John C.

Treasurer

> "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

NC

Noelle C.

Executive Director

> "Most nonprofits have no money. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033)

JL

Jessica L.

office manager

> "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

KE

Kristina E.

Founder

> "It took me a while to set up my account but in also a potato on a compute."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198)

NG

Nolwandle G.

Principal

> "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741)

BG

Brittany G.

Executive Director

> "Some of our elderly donors don't even have email and can't do that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783)

AN

Anne N.

Secretary and Treasurer

> "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

SZ

Sophia Z.

CEO

> "The processing fees are also higher than we’d appreciate as a non-profit."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

YB

Yosef B.

Director of Marketing

> "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

HC

Hakim C.

Executive Director

> "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

RK

Rizwana K.

ED

> "Can’t create campaign on the app"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907)

NW

Nicole W.

Director of Revenue

> "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083)

GS

Gary S.

Secretary

> "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827)

MF

Mykeva F.

Founder

> "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

SM

Sharelle M.

Founder

> "I would say I still think the fees are a bit high for 501c3 payments."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769)

[View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/)

## User interface

4.33 (282)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

4.80 (625)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Keela

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/154358/Keela/#features)

Donorbox

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/156860/Donorbox/#features)

### Recognition

Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports

Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Donorbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

Donorbox

-   By Donorbox
-   Located in United States
-   Founded in 2014

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