# Compare Keela vs Donorbox 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Donorbox and Keela based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/154358-156860/Keela-vs-Donorbox --- # Donorbox vs Keela Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DonorboxKeela2/4 selected [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) [Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) [## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment SM Based on [625 reviews](#user-reviews) Positive 606 Neutral 18 Negative 1 [## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting Price $160.00/month Value-for-Money 4.4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 286 Neutral 21 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,615 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.8 Electronic Payments 4.8 Member Database 4.3 Accounting 4.0 75%Fit Feature ratings Credit Card Processing 4.2 For Nonprofits 4.5 Electronic Payments 4.1 Member Database 4.0 Accounting 3.0 User satisfaction User satisfaction 4.8 User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.3 User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $160Usage Based, Per Month - Free version - Free trial Best for Best for Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. Best for Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more! ## User reviews Pros & cons SM Stephanie M. Senior Manager, Marketing and Communications > "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944) CB Christian B. Public Relations > "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840) SA Sara A. Grant Writer and Marketing Specialist > "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) Hugo G. Mobile developer > "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032) MP Matt P. CEO > "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096) EW Emily W. Founder > "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886) HC Hakim C. Executive Director > "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) Debbie O. President > "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101) KH Kipkorir H. Engineer > "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858) JM John M. Owner > "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918) JO Jennifer O. Marketing Director > "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815) RM Rachel M. Founder > "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024) DA Dmitrii A. Owner > "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796) SV Suzanne V. Volunteer > "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025) SL Scott L. Chief Executive Officer > "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905) SZ Sophia Z. CEO > "I don’t like that we need to have a separate account with a 3rg party processor for payouts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) MN Majorine N. Team Lead > "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JG Jeremy G. CEO > "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838) CB Carey B. CEO > "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185) JC John C. Treasurer > "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) BB Bryan B. College Pastor > "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110) SC Shalyn C. Founder > "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996) CH Candice H. Executive Director > "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029) TK Tapiwa K. Treasurer > "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812) MN Majorine N. Team Lead > "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JB Jeanna B. Development Manager > "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987) SH Shane H. CEO > "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164) LP Lara P. Artistic director > "I don't fully get the link to Stripe and the commission is too high especially on small donations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896) JL Jessica L. office manager > "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) AF Andy F. Development Coordinator > "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049) SA Sara A. Grant Writer and Marketing Specialist > "We love the customizable features, recurring donation options, and the ability to track donor activity in one place." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) DJ David J. Big man > "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411) JP Josh P. System Administrator > "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939) SC Steven C. Founder > "Event management tools feel a bit limited compared to dedicated event platforms." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) WM William M. President and Founder > "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053) MB Madison B. Founder and Director > "There aren’t a ton of free functional options besides the donation tiers." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032) NC Nicole C. Founder > "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) MF Mykeva F. Founder > "At times the learning curve for newer features felt a little unclear and needed extra documentation." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) AF Allison F. Training Coordinator > "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854) WT William T. Founder > "Limited design options, templates are not very inspiring, but that's to be expected." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931) DO Declan O. Office Manager > "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949) LL Linda L. President > "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911) NC Nicole C. Founder > "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) ER Edessa R. Executive Director > "It took a while to learn to navigate the portal towards designing a campaign." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819) MF Mykeva F. Founder > "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) ID Innomama D. Founder > "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882) LM Latifah M. Director > "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515) GF Grant F. Pastor > "I think there's a lack of style and editing ability for your campaigns." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382) MP Maria P. Grants Manager > "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) MP Maria P. Grants Manager > "Donor management is lacking, so we still need a separate tool for that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) SC Steven C. Founder > "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) PC Patty C. Volunteer, Orphanage and Dog Shelter > "I added it, but it's a bit hacky and not as clean as other integrations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280) AN Anne N. Secretary and Treasurer > "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) JP Jessica P. Candidate > "The previews aren’t always super helpful at picturing what the layout will look like." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847) NS Noma S. Founder and CEO > "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822) BC Blair C. Candidate > "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106) KR Katie R. Program Administrator > "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701) AC Amora C. Ceo > "Platform and processing fees can add up.”" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734) RV Rebecca V. Executive Director > "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757) CS Cassandra S. owner and therapist > "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696) CC Camille C. Owner > "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527) VL Valerie L. Strategic Partnerships and Communications Manager > "Sometimes it was difficult to connect to the card reader." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708) DB Dawnn B. Program manager > "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048) AL Aaron L. Trading Assistant > "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726) JC John C. Treasurer > "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) NC Noelle C. Executive Director > "Most nonprofits have no money. " [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033) JL Jessica L. office manager > "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) KE Kristina E. Founder > "It took me a while to set up my account but in also a potato on a compute." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198) NG Nolwandle G. Principal > "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741) BG Brittany G. Executive Director > "Some of our elderly donors don't even have email and can't do that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783) AN Anne N. Secretary and Treasurer > "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) SZ Sophia Z. CEO > "The processing fees are also higher than we’d appreciate as a non-profit." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) YB Yosef B. Director of Marketing > "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875) LF Lauren F. Founder Director > "It can be a bit tricky to navigate for the Organization." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881) HC Hakim C. Executive Director > "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) RK Rizwana K. ED > "Can’t create campaign on the app" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907) NW Nicole W. Director of Revenue > "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083) GS Gary S. Secretary > "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827) MF Mykeva F. Founder > "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) SM Sharelle M. Founder > "I would say I still think the fees are a bit high for 501c3 payments." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769) [View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) BG Brian G. CFO > "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) CW Cody W. Marketing and Donor Relations Coordinator > "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) VR Verified Reviewer Project Manager > "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) NN Nancy N. Vice President of Program and Administration > "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) CM Christine M. Accountant > "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282) CW Cody W. Marketing and Donor Relations Coordinator > "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) WP Wendi P. Executive Director and Co-founder > "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) KW Kathryn W. Office Administrator and Support > "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) JR Jacquie R. CEO > "Cost of automation options limiting, given we do not have additional funds to support this at the moment." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) RM Rushna M. Donor Care Lead > "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, the staff support and migration experience became the weakest part of the process." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) VR Verified Reviewer Project Manager > "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) CW Cody W. Marketing and Donor Relations Coordinator > "What made the situation even worse was the lack of communication and accountability when these issues were raised." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "We like that there is some AI integrated with the software to help us identify areas where we can improve." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MA Margaret A. Fund Development Co-ordinator > "Not all features are intuitive and updates to the system are not carefully communicated." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) SB Sharon B. Data Base Administrator > "I also appreciate being able to issue real time tax receipts with each qualifying donation." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) KW Kathryn W. Office Administrator and Support > "Sometimes it just doesn't work properly and I have to get creative with how to filter." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) RM Rushna M. Donor Care Lead > "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, this process left us with very little confidence in the platform moving forward." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) SB Sharon B. Data Base Administrator > "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) TT Trevor T. Marketing > "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) JR Jacquie R. CEO > "The integrations with our other programs are also extremely helpful and have made our workflows much smoother." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) JB Julianne B. Office Administrator > "Their support staff takes a long time to resolve tickets." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475) BH Blakeley H. Development Director > "I love the forms section and communications to keep everything in one database." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019) PB Peter B. Marketing Manager > "No flexibility in email template customization -- can't export external templates" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575) MP Mallory P. Financial Manager > "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) RR Ronnie R. Marketing Communications Specialist > "Not being able to add stock/ quantities to revenue forms." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615) MP Mallory P. Financial Manager > "The reports that are available have been useful for making decisions and planning future donor campaigns." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) TD Tina D. Marketing & Funding Specialist > "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750) KS Katrina S. Communication Manager > "It's easy to create reports, send mass communications, develop forms, and track grants." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811) Adrian H. CEO > "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650) SB Sharon B. Data Base Administrator > "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) BB Brynn B. Fundraising Coordinator > "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587) WP Wendi P. Executive Director and Co-founder > "I like that multiple staff can have different access for different purposes." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) MV Michael V. Fundraising Coordinator > "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551) EP Elsa P. General manager > "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) HB Hal B. Development Manager > "For example, we had some payment security issues before Keela implemented Captcha features." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756) KW Kathryn W. Office Administrator and Support > "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) CM Cathy M. Secretary > "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045) MP Mallory P. Financial Manager > "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) AB Amber B. Executive Director > "The only issue we have had is with the Peer to Peer Fundraising function." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833) JV Josh V. Executive Director > "The reporting and analysis tools are what convinced me to switch over." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960) AI Andrew I. Program and Financial Officer > "Some of the features don't work well in Firefox which is surprising." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317) NN Nancy N. Vice President of Program and Administration > "Keela has been a great tool for managing communication with our donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) KN Kayla N. Administrative Assistant > "Additionally, I have personally had issues with importing taking up to 6 hours with Keela." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778) BG Brian G. CFO > "Keela has a very user friendly interface and a robust set of donor management tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MC Michelle C. Owner/Creative Director > "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374) RM Rushna M. Donor Care Lead > "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) VR Verified Reviewer Director of Development and Communications > "The access form a mobile app/iPhone is not super easy." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965) KE Kyle E. Co-ED > "Good donor management tool with great analytics about donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248) AF Annastasia F. Managing Director > "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220) MA Margaret A. Fund Development Co-ordinator > "A CRM is essential to building better donor relations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) TY Tara Y. Office and Event Manager > "It is a big expense for us!" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680) SS Sean S. IT and Grant Management > "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321) RC Ron C. CEO > "Keela would not return the money to us, so we contacted the CC company and disputed the charged. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542) RM Rushna M. Donor Care Lead > "Their integration with Raisely is the best thing they launched in the recent past." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) ND Nicole D. Co-Founder > "The user interface can sometimes be challenging." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884) EP Elsa P. General manager > "Keela is a great CRM option for mid-sized non-profits." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) NW Niki W. accountant > "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685) JR James R. Executive Director > "The donation forms are pretty easy to set up and for donors to use." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678) Mackenzie D. Watershed Education Lead > "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874) NL Natalie L. Executive Director > "Email campaigns are far more friendly to design with than our last product." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825) DL Douglas L. President > "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) KH Karl H. Executive Director > "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878) RD Rafael D. Marketing & Fundraising Manager > "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555) JG Jared G. Communication Coordinator > "We can do just about everything we need to across of non-profit needs." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697) MH Michelle H. Bookkeeper/Fundraising Coordinator > "Also, the fact that it can only integrate with Eventbrite doesn't help us." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577) DS Doug S. Executive Director > "Overall our experence has been great. When we needed help, Keela customer support was there every time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271) MJ Martine J. Founder, Executive Director > "The e-blasts templates are lacking in design and appeal." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946) MG Mayra G. Director of Education and Donor Stewardship > "My overall experience has been an easy integration in learning the system. How everything works and flows." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880) SB Susanna B. Stewardship Coordinator > "The spreadsheets for doing this are a bit confusing." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509) RM Rushna M. Donor Care Lead > "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) DL Douglas L. President > "The reporting module seemed sooooo basic." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) TT Trevor T. Marketing > "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) MB Maria B. Operations Manager > "not very easy to customize my options..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195) KW Kathryn W. Office Administrator and Support > "We are still getting used to parts of the system and are learning new things every day." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) DB Dan B. Asst. Property Director > "It is not very friendly to use with my phone. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557) [View Reviews](https://www.capterra.com/p/154358/Keela/reviews/) ## User interface 4.80 (625) 4.32 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Donorbox 34/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/156860/Donorbox/#features) Keela 34/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/154358/Keela/#features) ### Recognition Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Donorbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Keela Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Donorbox - By Donorbox - Located in United States - Founded in 2014 Keela - By Aplos - Located in United States - Founded in 2009 ## Popular Comparisons [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/month Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $160/month Price $119/month 4.0 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/month Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $160/month Price $0 4.0 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/month Price CA$0 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $160/month Price $99/month 4.0 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $160/month Price $125/month 4.0 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0/month Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $160/month Price Contact vendor for pricing 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $0/month Price $99/month 4.6 Features 4.2 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-156860/NeonCRM-vs-Donorbox) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $160/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)