# Compare Keela vs Eleo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Eleo and Keela based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154358-157005/Keela-vs-Eleo

---

# Eleo vs Keela Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EleoKeela2/4 selected

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

[## Eleo](https://www.capterra.com/p/157005/Eleo/)[4.9 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

KG

Based on [172 reviews](#user-reviews)

Positive

170

Neutral

2

Negative

0

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

286

Neutral

21

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 3,521 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Donation Tracking

5.0

Donor Management

4.8

For Nonprofits

4.8

Contact Management

4.9

Fundraising Management

4.9

80%Fit

Feature ratings

Donation Tracking

4.6

Donor Management

4.4

For Nonprofits

4.5

Contact Management

4.4

Fundraising Management

4.2

User satisfaction

User satisfaction

4.9

User reviews[172](https://www.capterra.com/p/157005/Eleo/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$39Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month.

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

## User reviews

Pros & cons

KG

Kathy G.

Director of Operations

> "Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a price..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6419376)

ML

Melissa L.

Membership and Outreach Coordinator

> "In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

ML

Melissa L.

Membership and Outreach Coordinator

> "I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

WS

Wayne S.

Foundation Development Leader

> "The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

ML

Melissa L.

Membership and Outreach Coordinator

> "Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

CT

Christine T.

Volunteer role as Board President

> "The largest issue is that it is severely slow - like dial up in 1999 processing speed."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

JH

June H.

Development and Grants Manager

> "Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020960)

SP

Suzanne P.

Business Manager

> "When manually entering new donations, it's a little cumbersome to have to search for the donor, open the donor record, then click..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893)

Dr. Margaret Q.

Founder

> "Customer service is great, and live individuals answer the phone right away and resolve your issues."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7021814)

CT

Christine T.

Volunteer role as Board President

> "I have tried it on different computers and my phone and it is extremely slow on all three."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6492087)

LH

Libby H.

Board member and volunteer

> "Really helped our small non-profit “step up” from excel reports to a database environment."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6569757)

JW

Joan W.

Executive Director

> "Web forms do not allow embedded company logo or signature, these must be added with each thank you letter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

GS

Georgia S.

Office Administrator

> "The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6608358)

JW

Joan W.

Executive Director

> "The membership module has limited functionality."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5008496)

RS

Rifka S.

Office Manager

> "The customer support has been fantastic."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7125745)

JW

Jason W.

Program Director

> "I have yet to encounter an issue I would label as a "con.""

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

JW

Jason W.

Program Director

> "As someone who is new to donor management software, I have relied heavily on Eleo's internal support team (and the multitude of..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6285390)

PK

Philip K.

Executive Director

> "Does not have a video feature for donor contact"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4777831)

ML

Melissa L.

Membership and Outreach Coordinator

> "I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

Wayne J.

Board member

> "Sometimes an exact match search doesn’t work, so you have to do a broader search and select the correct record to update."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3165270)

ML

Melissa L.

Membership and Outreach Coordinator

> "The above and beyond customer service is extremely helpful and prompt."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___7020424)

LJ

Lea J.

Executive Director

> "Our team has felt overwhelmed at times with all of the options that we don't understand."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3819933)

MK

Michael K.

CEO

> "Eleo has so much more to offer as we grow and expand the mission and we have only scratched the surface with over 10k donors in our..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___5058749)

JS

Joan S.

Media specialist

> "The only problem with it is keeping up with, say, PayPal's upgrades changing menu locations."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2957532)

MB

Melisa B.

Operations Manager

> "Uploading documents is a breeze, love all the breakdowns of donations through the years!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6827593)

MH

Maria H.

Donor Data coordinator

> "im not able to select certain features that I really need for special reports."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3539604)

LM

Lana M.

Administrator

> "Reliable, available and easy to connect with - it is a huge help to know that my questions will always be answered with speed and..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6403105)

PH

Patricia H.

VP for Operations

> "It did not work so well when I tried to print the letter out on our letterhead."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3338007)

SP

Suzanne P.

Business Manager

> "It's very easy to use for all the basic features. As I got more familiar with it, I started using the advanced features such as..."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4950893)

BH

Brooke H.

Executive Director

> "The software isn't as visually appealing as major donor management solutions and can occasionally be clunky, but nothing major."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2576978)

KC

Karen C.

Office Administrator

> "The webinars are very helpful."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6631600)

KN

Kimberly N.

Administrator

> "I wish we would have switched long ago!"

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___3290979)

WS

Wayne S.

Foundation Development Leader

> "The Eleo team is always responsive and offers outstanding support whenever I need it."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___6769919)

WB

Wendy B.

Administrative Coordinator

> "There has been only one instance where I found it difficult to organize a list."

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___2345109)

CR

Carla R.

Community Engagement Volunteer

> "We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. "

[See full review](https://www.capterra.com/p/157005/Eleo/#Capterra___4843347)

TH

Tom H.

Database Manager

> "I don't thing it's going to hurt productivity at all."

[See full review](https://www.capterra.com/p/157005/Eleo/#SoftwareAdvice___2297132)

[View Reviews](https://www.capterra.com/p/157005/Eleo/reviews/)

BG

Brian G.

CFO

> "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

VR

Verified Reviewer

Project Manager

> "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

NN

Nancy N.

Vice President of Program and Administration

> "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

CM

Christine M.

Accountant

> "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

WP

Wendi P.

Executive Director and Co-founder

> "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

KW

Kathryn W.

Office Administrator and Support

> "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

JR

Jacquie R.

CEO

> "Cost of automation options limiting, given we do not have additional funds to support this at the moment."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

RM

Rushna M.

Donor Care Lead

> "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, the staff support and migration experience became the weakest part of the process."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

VR

Verified Reviewer

Project Manager

> "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "What made the situation even worse was the lack of communication and accountability when these issues were raised."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "We like that there is some AI integrated with the software to help us identify areas where we can improve."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MA

Margaret A.

Fund Development Co-ordinator

> "Not all features are intuitive and updates to the system are not carefully communicated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

SB

Sharon B.

Data Base Administrator

> "I also appreciate being able to issue real time tax receipts with each qualifying donation."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

KW

Kathryn W.

Office Administrator and Support

> "Sometimes it just doesn't work properly and I have to get creative with how to filter."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

RM

Rushna M.

Donor Care Lead

> "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, this process left us with very little confidence in the platform moving forward."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

SB

Sharon B.

Data Base Administrator

> "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

JR

Jacquie R.

CEO

> "The integrations with our other programs are also extremely helpful and have made our workflows much smoother."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

JB

Julianne B.

Office Administrator

> "Their support staff takes a long time to resolve tickets."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475)

BH

Blakeley H.

Development Director

> "I love the forms section and communications to keep everything in one database."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

MP

Mallory P.

Financial Manager

> "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

MP

Mallory P.

Financial Manager

> "The reports that are available have been useful for making decisions and planning future donor campaigns."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

KS

Katrina S.

Communication Manager

> "It's easy to create reports, send mass communications, develop forms, and track grants."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

SB

Sharon B.

Data Base Administrator

> "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

WP

Wendi P.

Executive Director and Co-founder

> "I like that multiple staff can have different access for different purposes."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

EP

Elsa P.

General manager

> "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

KW

Kathryn W.

Office Administrator and Support

> "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

MP

Mallory P.

Financial Manager

> "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

JV

Josh V.

Executive Director

> "The reporting and analysis tools are what convinced me to switch over."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

NN

Nancy N.

Vice President of Program and Administration

> "Keela has been a great tool for managing communication with our donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

BG

Brian G.

CFO

> "Keela has a very user friendly interface and a robust set of donor management tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

RM

Rushna M.

Donor Care Lead

> "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

KE

Kyle E.

Co-ED

> "Good donor management tool with great analytics about donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

MA

Margaret A.

Fund Development Co-ordinator

> "A CRM is essential to building better donor relations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

RM

Rushna M.

Donor Care Lead

> "Their integration with Raisely is the best thing they launched in the recent past."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

EP

Elsa P.

General manager

> "Keela is a great CRM option for mid-sized non-profits."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

JR

James R.

Executive Director

> "The donation forms are pretty easy to set up and for donors to use."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

NL

Natalie L.

Executive Director

> "Email campaigns are far more friendly to design with than our last product."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

JG

Jared G.

Communication Coordinator

> "We can do just about everything we need to across of non-profit needs."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

DS

Doug S.

Executive Director

> "Overall our experence has been great. When we needed help, Keela customer support was there every time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

MG

Mayra G.

Director of Education and Donor Stewardship

> "My overall experience has been an easy integration in learning the system. How everything works and flows."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

RM

Rushna M.

Donor Care Lead

> "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

KW

Kathryn W.

Office Administrator and Support

> "We are still getting used to parts of the system and are learning new things every day."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

## User interface

4.87 (172)

4.32 (314)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Eleo

36/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/157005/Eleo/#features)

Keela

Top features

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/154358/Keela/#features)

### Recognition

Eleo is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Donation ManagementSoftware (2024) 

Best Value Donation ManagementSoftware (2023) 

Best Value Donation ManagementSoftware (2022) 

Keela is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Eleo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Eleo

-   By Community Software Solutions
-   Located in United States
-   Founded in 1991

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

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4.8

Ease of Use

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[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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4.3

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[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

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$39/month

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$125/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-157005/Bloomerang-vs-Eleo)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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$160/month

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$0

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/156860-157005/Donorbox-vs-Eleo)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$160/month

Price

$99/month

4.0

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

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$39/month

Price

$50/month

4.7

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-157005/DonorSnap-vs-Eleo)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$160/month

Price

$125/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela)

[Eleo](https://www.capterra.com/p/157005/Eleo/)[4.87 (172)](https://www.capterra.com/p/157005/Eleo/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$39/month

Price

$99/month

4.7

Features

4.2

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-157005/NeonCRM-vs-Eleo)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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$160/month

Price

Contact vendor for pricing

4.0

Features

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4.3

Ease of Use

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4.8

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[View full comparison](https://www.capterra.com/compare/123954-157005/Little-Green-Light-vs-Eleo)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

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Price

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Features

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)