# Compare Keela vs DonorView 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keela and DonorView based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154358-162375/Keela-vs-DonorView

---

# Keela vs DonorView Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeelaDonorView2/4 selected

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

286

Neutral

21

Negative

7

[## DonorView](https://www.capterra.com/p/162375/DonorView/)[4.4 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

Starting Price

$166.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

MB

Based on [130 reviews](#user-reviews)

Positive

114

Neutral

6

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 4,615 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

High performer

Feature ratings

Credit Card Processing

4.2

For Nonprofits

4.5

Electronic Payments

4.1

Member Database

4.0

Accounting

3.0

70%Fit

Missing features

Feature ratings

Credit Card Processing

4.2

For Nonprofits

4.3

Electronic Payments

4.5

Member Database

4.2

Accounting

NA

User satisfaction

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

User satisfaction

4.4

User reviews[130](https://www.capterra.com/p/162375/DonorView/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$166Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

Best for

Nonprofit organizations of all sizes and impact areas.

## User reviews

Pros & cons

BG

Brian G.

CFO

> "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

VR

Verified Reviewer

Project Manager

> "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

NN

Nancy N.

Vice President of Program and Administration

> "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

CM

Christine M.

Accountant

> "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

WP

Wendi P.

Executive Director and Co-founder

> "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

KW

Kathryn W.

Office Administrator and Support

> "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

JR

Jacquie R.

CEO

> "Cost of automation options limiting, given we do not have additional funds to support this at the moment."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

RM

Rushna M.

Donor Care Lead

> "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, the staff support and migration experience became the weakest part of the process."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

VR

Verified Reviewer

Project Manager

> "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "What made the situation even worse was the lack of communication and accountability when these issues were raised."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "We like that there is some AI integrated with the software to help us identify areas where we can improve."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MA

Margaret A.

Fund Development Co-ordinator

> "Not all features are intuitive and updates to the system are not carefully communicated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

SB

Sharon B.

Data Base Administrator

> "I also appreciate being able to issue real time tax receipts with each qualifying donation."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

KW

Kathryn W.

Office Administrator and Support

> "Sometimes it just doesn't work properly and I have to get creative with how to filter."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

RM

Rushna M.

Donor Care Lead

> "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, this process left us with very little confidence in the platform moving forward."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

SB

Sharon B.

Data Base Administrator

> "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

JR

Jacquie R.

CEO

> "The integrations with our other programs are also extremely helpful and have made our workflows much smoother."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

JB

Julianne B.

Office Administrator

> "Their support staff takes a long time to resolve tickets."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475)

BH

Blakeley H.

Development Director

> "I love the forms section and communications to keep everything in one database."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

MP

Mallory P.

Financial Manager

> "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

MP

Mallory P.

Financial Manager

> "The reports that are available have been useful for making decisions and planning future donor campaigns."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

KS

Katrina S.

Communication Manager

> "It's easy to create reports, send mass communications, develop forms, and track grants."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

SB

Sharon B.

Data Base Administrator

> "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

WP

Wendi P.

Executive Director and Co-founder

> "I like that multiple staff can have different access for different purposes."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

EP

Elsa P.

General manager

> "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

KW

Kathryn W.

Office Administrator and Support

> "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

MP

Mallory P.

Financial Manager

> "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

JV

Josh V.

Executive Director

> "The reporting and analysis tools are what convinced me to switch over."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

NN

Nancy N.

Vice President of Program and Administration

> "Keela has been a great tool for managing communication with our donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

BG

Brian G.

CFO

> "Keela has a very user friendly interface and a robust set of donor management tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

RM

Rushna M.

Donor Care Lead

> "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

KE

Kyle E.

Co-ED

> "Good donor management tool with great analytics about donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

MA

Margaret A.

Fund Development Co-ordinator

> "A CRM is essential to building better donor relations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

RM

Rushna M.

Donor Care Lead

> "Their integration with Raisely is the best thing they launched in the recent past."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

EP

Elsa P.

General manager

> "Keela is a great CRM option for mid-sized non-profits."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

JR

James R.

Executive Director

> "The donation forms are pretty easy to set up and for donors to use."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

NL

Natalie L.

Executive Director

> "Email campaigns are far more friendly to design with than our last product."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

JG

Jared G.

Communication Coordinator

> "We can do just about everything we need to across of non-profit needs."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

DS

Doug S.

Executive Director

> "Overall our experence has been great. When we needed help, Keela customer support was there every time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

MG

Mayra G.

Director of Education and Donor Stewardship

> "My overall experience has been an easy integration in learning the system. How everything works and flows."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

RM

Rushna M.

Donor Care Lead

> "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

KW

Kathryn W.

Office Administrator and Support

> "We are still getting used to parts of the system and are learning new things every day."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

MB

Mary B.

Executive Director

> "We are able to have registrations, ticketing, donor management and communications in one place, so we can focus..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189)

JR

John R.

Director of Development and Finance

> "Within months of joining my current nonprofit, it became clear that DonorView was a vastly inferior product and..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

VR

Verified Reviewer

Executive Director

> "The best thing about DonorView is that it's am all-in-one option, out of the box."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___7111062)

PA

Penny A.

Deputy Executive Director

> "For two years, we've had multiple complaints from users, which I've outlined below. When I address them via..."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

ES

Emma S.

Volunteer

> "Our communications have improved by using the email marketing system--and not to mention, the look of our..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6686979)

PA

Penny A.

Deputy Executive Director

> "There were no emails to participants and no texting to share that they had been outbid, so people didn’t up..."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

ED

Elise D.

Orchestra Manager

> "The level of care from the team has been really useful as we navigate all the complexities of what this tool can..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

JR

John R.

Director of Development and Finance

> "DonorView is so bad, we are willing to pay the final 3rd year without using the system just to move on to a..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

SN

Sarah N.

Development and Assessment Director

> "The automated notifications were nice and I like being able to save reports and donor views for different looks."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6178031)

MB

Mary B.

Executive Director

> "Since our data was in different places, it was difficult to get it organized for data conversion. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6761189)

SJ

Susan J.

Development Committee Chair

> "Having mailing lists and donor management all in one place has been very helpful and a big time savings."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6149539)

ED

Elise D.

Orchestra Manager

> "The one issue that sometimes comes up is that the pages will take a while to load and sometimes hang altogether."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

KA

Kim A.

Office Coordinator

> "It is a wonderful tool to be able to keep track of not only their personal information (address, phone, email)..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4426996)

ED

Elise D.

Orchestra Manager

> "Most of the time the page response is really swift - but occasionally it will get really slow and that can be..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6607907)

SB

Sagar B.

CEO

> "Our team was quite impressed with multiple features DonorView has to offer when we first saw the Demo."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6224972)

PA

Penny A.

Deputy Executive Director

> "Multiple issues logging in to the event module and the auction module."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

KG

Kate G.

Executive Coordinator

> "Most features work well and any issue is easily resolved by the more than competent customer service team."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985)

DB

Danielle B.

Evvent Coordinator

> "It doesn't have all of the event planning abilities that I need."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6513840)

RB

Rod B.

Development Director

> "This is a pretty intuitive CRM platform with more features than I got to use in the year I subscribed."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6073796)

PA

Penny A.

Deputy Executive Director

> "There were times where I would try to complete the transaction for them, and it would not complete."

[See full review](https://www.capterra.com/p/162375/DonorView/#SoftwareAdvice___6561115)

KG

Kate G.

Executive Coordinator

> "There is room for us to grow within the product."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160985)

AD

Alexis D.

Outreach Coordinator

> "It also takes a while to load the software with your date so that it is "useable", and by that time the free..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797)

MD

Melanie D.

Marketing Coordinator

> "Also, having the ability to clone a prior email and edit rather than creating a new one each time has been a..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464)

VR

Verified Reviewer

Board Member

> "the price per month is a little steep for a Non-profit start-up"

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6679612)

LM

Laurey M.

Executive Director

> "CRM is easy to use and has a lot of fields for information."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185)

KC

Kimberly C.

Director of Operations

> "It can be a slight bit clunky to use and takes a bit of learning to use."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6408321)

BM

Brad M.

RBT Marketing Director

> "I sent an email and within the hour I had the answer I needed."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6236415)

TW

Theresa W.

Executive Director

> "We paid for almost 2 months of service before we could actually use the software."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6428448)

LC

Liz C.

Communications Director

> "We are a small non-profit performing arts organization and we not only fundraise but also host events."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240)

JR

John R.

Director of Development and Finance

> "Segmenting, as basic task, is difficult. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6748618)

SH

Sam H.

Director of Administration

> "Helpful videos as well!"

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608)

SM

Stephanie M.

Assistant Director

> "This was very discouraging. And the training videos are also added expenses."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160989)

TT

Tiffany T.

Executive Director

> "We’ve been able to upload all of our contacts, send email communications and set up donor sites faster and..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

AD

Alexis D.

Outreach Coordinator

> "As a millennial I consider myself very adaptable to new technology, but this platform is just overall difficult..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6160797)

LC

Liz C.

Communications Director

> "So the CRM is critical but also the Events features have been invaluable."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4344240)

SH

Sam H.

Director of Administration

> "They know this, but the reporting feature isn't great."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6050608)

AA

Audra A.

CEO

> "User friendly, easy to use with many features that are inclusive of all items that a non profit would need to..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225363)

LM

Laurey M.

Executive Director

> "I wish it was not so complicated."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6228185)

JC

Jennifer C.

Program Development

> "Makes donor relations better."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558)

JK

Jon K.

Administrator

> "Disappointing."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___6241924)

TT

Tiffany T.

Executive Director

> "Now we can easily communicate with our donor base about upcoming fundraisers and mission updates."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

KH

Kim H.

Executive Director

> "I have paid for onboarding and did NOT receive it unless it was the link to several "overview" videos for each..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

DR

David R.

Director of Advancement & Communications

> "We like the flexibility the software gives."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4225634)

CP

Christine P.

Co-Chair

> "My biggest con is that the mobile app needs some work, as we had issues with it at our event. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3196458)

MD

Melanie D.

Marketing Coordinator

> "For the most part, Donorview is easy to learn and it serves our purposes well."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4526464)

KH

Kim H.

Executive Director

> "The lack of training and professionalism is appalling."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

LM

Linda M.

Development Officer

> "The second reason we chose DonorView was because of the usability. When pulling reports, mailing lists, or..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444798)

KH

Kim H.

Executive Director

> "It has been horrendous. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3168275)

JC

Jennifer C.

Program Development

> "Donor information is easy to locate & track."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4224558)

BS

Bonnie S.

Patient Engagement & Marketing Manager

> "Email program and reporting is tricky, not as intuitive."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453)

DB

Deb B.

Associate Director Regional & Chapter Development

> "Customer Service - Donor View embraces a service mentality that results in outstanding customer satisfaction."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3183636)

TS

Tracee S.

Development Director

> "I would rather speak to a live person and not communicate across an email."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2432361)

PB

Patti B.

Executive Director

> "Good customer support and website well maintainted."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___4585398)

MA

Mata A.

General Manager

> "That you get charged when you contact support."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2444724)

PC

Philip C.

General Manager

> "Customer service is very responsive to emails, and will jump on a call if you require assistance."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3133694)

CB

Cheryl B.

Development Director

> "There is nothing I don't like about the software, but there are areas I need to get more comfortable using. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2348020)

TT

Tiffany T.

Executive Director

> "We went from excel sheets to Donor View and the transition was such a breeze."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3169675)

BK

Bryan K.

Executive Director

> "In the afternoon, the site gets VERY sluggish."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699)

KK

Kim K.

Financial Specialist

> "We use Donorview primarily for the donations. And we are VERY happy with the program. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___3181941)

BK

Bryan K.

Executive Director

> "It has been buggy and problematic since day one."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2656699)

BS

Bonnie S.

Patient Engagement & Marketing Manager

> "Covers many different areas of a non-profit's daily database, fundraising and marketing needs all in one place-..."

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2457453)

KM

Kim M.

Executive Director

> "We've experienced the exact opposite with DonorView. "

[See full review](https://www.capterra.com/p/162375/DonorView/#Capterra___2447154)

[View Reviews](https://www.capterra.com/p/162375/DonorView/reviews/)

## User interface

4.32 (314)

[DonorView](https://www.capterra.com/p/162375/DonorView/)

4.35 (130)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Keela

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/154358/Keela/#features)

DonorView

Top features

37/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/162375/DonorView/#features)

### Recognition

Keela is recognized as a top-rated tool in 4 Capterra Shortlist reports

DonorView is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DonorView

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

DonorView

-   By DonorView
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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$160/month

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4.0

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4.3

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[View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

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4.2

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4.1

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[View full comparison](https://www.capterra.com/compare/162375-172048/DonorView-vs-Givebutter)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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$160/month

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$0

4.0

Features

4.5

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

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$166/month

Price

$0/month

4.2

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156860-162375/Donorbox-vs-DonorView)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$160/month

Price

$99/month

4.0

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

$166/month

Price

$119/month

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-162375/DonorPerfect-Fundraising-Software-vs-DonorView)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$160/month

Price

$125/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$166/month

Price

CA$0

4.2

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162375-220131/DonorView-vs-Zeffy)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$160/month

Price

Contact vendor for pricing

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

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Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-162375/Bonterra-Guided-Fundraising-vs-DonorView)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

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[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$160/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)

[DonorView](https://www.capterra.com/p/162375/DonorView/)[4.35 (130)](https://www.capterra.com/p/162375/DonorView/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$166/month

Price

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4.2

Features

4.2

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-162375/NeonCRM-vs-DonorView)