# Compare Keela vs ThankView 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keela and ThankView based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154358-183093/Keela-vs-ThankView

---

# Keela vs ThankView Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeelaThankView2/4 selected

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

286

Neutral

21

Negative

7

[## ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [213 reviews](#user-reviews)

Positive

212

Neutral

1

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 5,311 reviews from fundraising software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Credit Card Processing

4.2

Payment Processing

4.0

Electronic Payments

4.1

Donor Management

4.4

Contribution Tracking

4.8

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Payment Processing

NA

Electronic Payments

NA

Donor Management

4.5

Contribution Tracking

NA

User satisfaction

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

User satisfaction

4.9

User reviews[213](https://www.capterra.com/p/183093/ThankView/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$3000Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

Best for

For Universities, Colleges, K-12 Schools, Non-Profits, Health Centers and foundations.

## User reviews

Pros & cons

BG

Brian G.

CFO

> "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

VR

Verified Reviewer

Project Manager

> "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

NN

Nancy N.

Vice President of Program and Administration

> "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

CM

Christine M.

Accountant

> "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

WP

Wendi P.

Executive Director and Co-founder

> "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

KW

Kathryn W.

Office Administrator and Support

> "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

JR

Jacquie R.

CEO

> "Cost of automation options limiting, given we do not have additional funds to support this at the moment."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

RM

Rushna M.

Donor Care Lead

> "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, the staff support and migration experience became the weakest part of the process."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

VR

Verified Reviewer

Project Manager

> "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "What made the situation even worse was the lack of communication and accountability when these issues were raised."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "We like that there is some AI integrated with the software to help us identify areas where we can improve."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MA

Margaret A.

Fund Development Co-ordinator

> "Not all features are intuitive and updates to the system are not carefully communicated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

SB

Sharon B.

Data Base Administrator

> "I also appreciate being able to issue real time tax receipts with each qualifying donation."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

KW

Kathryn W.

Office Administrator and Support

> "Sometimes it just doesn't work properly and I have to get creative with how to filter."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

RM

Rushna M.

Donor Care Lead

> "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, this process left us with very little confidence in the platform moving forward."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

SB

Sharon B.

Data Base Administrator

> "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

JR

Jacquie R.

CEO

> "The integrations with our other programs are also extremely helpful and have made our workflows much smoother."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

JB

Julianne B.

Office Administrator

> "Their support staff takes a long time to resolve tickets."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475)

BH

Blakeley H.

Development Director

> "I love the forms section and communications to keep everything in one database."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

MP

Mallory P.

Financial Manager

> "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

MP

Mallory P.

Financial Manager

> "The reports that are available have been useful for making decisions and planning future donor campaigns."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

KS

Katrina S.

Communication Manager

> "It's easy to create reports, send mass communications, develop forms, and track grants."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

SB

Sharon B.

Data Base Administrator

> "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

WP

Wendi P.

Executive Director and Co-founder

> "I like that multiple staff can have different access for different purposes."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

EP

Elsa P.

General manager

> "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

KW

Kathryn W.

Office Administrator and Support

> "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

MP

Mallory P.

Financial Manager

> "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

JV

Josh V.

Executive Director

> "The reporting and analysis tools are what convinced me to switch over."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

NN

Nancy N.

Vice President of Program and Administration

> "Keela has been a great tool for managing communication with our donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

BG

Brian G.

CFO

> "Keela has a very user friendly interface and a robust set of donor management tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

RM

Rushna M.

Donor Care Lead

> "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

KE

Kyle E.

Co-ED

> "Good donor management tool with great analytics about donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

MA

Margaret A.

Fund Development Co-ordinator

> "A CRM is essential to building better donor relations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

RM

Rushna M.

Donor Care Lead

> "Their integration with Raisely is the best thing they launched in the recent past."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

EP

Elsa P.

General manager

> "Keela is a great CRM option for mid-sized non-profits."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

JR

James R.

Executive Director

> "The donation forms are pretty easy to set up and for donors to use."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

NL

Natalie L.

Executive Director

> "Email campaigns are far more friendly to design with than our last product."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

JG

Jared G.

Communication Coordinator

> "We can do just about everything we need to across of non-profit needs."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

DS

Doug S.

Executive Director

> "Overall our experence has been great. When we needed help, Keela customer support was there every time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

MG

Mayra G.

Director of Education and Donor Stewardship

> "My overall experience has been an easy integration in learning the system. How everything works and flows."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

RM

Rushna M.

Donor Care Lead

> "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

KW

Kathryn W.

Office Administrator and Support

> "We are still getting used to parts of the system and are learning new things every day."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "We share our account across multiple divisions, allowing us to use it for prospective students, parents, alumni,..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It takes a while to send test videos during work hours."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send donor..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NM

Nick M.

Senior Director of Advancement Operations

> "The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

JB

Jaime B.

Director of Enrollment Marketing

> "A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

KB

Kaylee B.

Marketing and Development Coordinator

> "I didn't like figuring out the difference between contacts and lists at first, and an add-on video vs a recording."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4389369)

VB

Virginia B.

Assistant Director

> "It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6072607)

BH

Britni H.

Donor Relations Manager

> "We really thought we would be able to integrate this with our database, and it hasn't worked out very well so we turned..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3783142)

CL

Christopher L.

Annual Giving Officer

> "This is great for fundraising solicitation as well as event notification and general outreach."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6179810)

AP

Ariel P.

Admissions Counselor

> "Sometimes the website can be a little but slow and not allow me to use music in my Campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4431077)

TJ

Thanavy J.

Stewardship and Events Officer

> "I can easily make videos from students or other university community members to share with others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5011376)

AF

Audrey F.

Marketing Manager

> "I don't like how I have to pay for more contacts, unlimited or a higher number with the base package would be preferred."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4434837)

NM

Nick M.

Senior Director of Advancement Operations

> "Our students and coaches love making videos to show their impact of donations made to their programs."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

TC

Tami C.

Marketing Team

> "It is really expensive for a small non-profit. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6083838)

Lauren Kay W.

VP, Philanthropy and Education

> "Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4393488)

CS

Chelsea S.

Assistant Director of Annual Giving

> "I've seen people open emails, watch videos, and they are at a lower star score than others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402)

Caylin H.

Director of Development & External Relations

> "There are multiple options and services to complete and customize your video package to produce a professional message..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4304631)

JB

Jaime B.

Director of Enrollment Marketing

> "I really don't have very many grievances."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It's s fun and personal way to thank donors and engage them with their scholarship recipients."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

AC

Almamy C.

Responsable Digital & Business Planning

> "Customer service takes a long time to respond to needs"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4213875)

JH

Julia H.

Director of Annual Giving

> "ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

Melissa C.

Admissions Counselor

> "It's a little challenging for team members who are not "tech" savvy."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4396774)

JH

Julia H.

Director of Annual Giving

> "I love the ability to create custom landing pages with different imagery depending on the focus of the video."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

JW

Jacob W.

Philanthropy engagement ambassador

> "I’ve never ran into an issue that I thought needed to be fixed or could be fixed"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4522836)

LS

Lynsey S.

Director of Partnerships

> "That personal connection helped us increase our fundraising by 38%. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4938553)

MP

Melissa P.

Associate Director of Advancement

> "I don't love the new pricing structure, which is based on number of contacts loaded into the account."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3295329)

CR

Celena R.

Donor Engagement Manager

> "I have been using ThankView for donor stewardship and recognition."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6060607)

CE

Carrie E.

FVP, Commercial Sales Manager and Marketing Officer

> "Holiday theme templates seem to be a little "unprofessional" feeling for business-to-business communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3157496)

SG

Shaq G.

Associate Director of Development

> "They like receiving the video messages — it’s nice to receive a custom video in your inbox among all of the other junk..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4714982)

JH

Jenny H.

Assistant Director of Donor Relations

> "I do not like the recent change to the "combining videos" function."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

JG

Joshua G.

Executive Director

> "It is such an easy and meaningful way to connect with donors and supporters. And people love it--we get so many..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5050931)

CM

Cody M.

Major Gift Officer

> "We wish there was a better way to manage lists with multiple gift officers in the platform uploading their..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847949)

JT

Jordan T.

Senior Scholarship and Data Coordinator

> "I have found that it has great potential for us to connect students with donors, as students feel comfortable recording..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4469431)

JH

Jenny H.

Assistant Director of Donor Relations

> "I don't like that you have to take an additional step or that you have to name the combined video now."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

CD

Carly D.

Stewardship and Leadership Giving Analyst

> "The flexibility of how we can incorporate videos via text or email, and getting creative on different ways to use..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3724163)

AB

Adrian B.

Annual Giving Coordinator

> "Cannot embed forms from some sites."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3133796)

KF

Kanisha F.

Assistant Director of Annual Giving

> "I love to see the features before and after emails are sent."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952)

JW

Jessica W.

Stewardship Officer

> "I don't like that we have to pay extra for special intro music."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3254349)

DH

Dacia H.

Manager of Donor Stewardship

> "I've received nothing but great reviews from donors who receive our ThankView videos about how special they feel..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4373123)

Katie K.

Director of Advancement

> "Having to delete videos from the library one-by-one"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3214377)

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "It gives us some variety in our communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

JL

Jonathan L.

Enrollment Coach

> "After uploading is done, sometimes the website can get confusing."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3369609)

CT

Courtnay T.

Director of Annual Giving

> "We were able to check in with donors, continue to cultivate relationships, and even solicit gifts during that time."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4256178)

JD

Jennifer D.

Senior Associate Director, Stewardship & 1839 Society

> "ThankView does not currently integrate with our CRM. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3314218)

KF

Kanisha F.

Assistant Director of Annual Giving

> "I enjoy learning about individual campaigns and all campaigns."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952)

AB

April B.

Executive Consultant

> "I always get a message that I haven't sent my test email when I have."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3253413)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "Thank the ThankView team for their fun, interactive platform, and excellent customer service."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

LE

Lynn E.

Director of Web Development and Digital Communications

> "The inability to upload information for multiple individuals with the same email address within the same campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2626030)

RH

Ryan H.

Director of Admissions

> "ThankView is easy to use and perfect for personalizing all your emails to your prospective clients."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5082862)

KW

Kimberly W.

Senior Manager of Donor Relations

> "During the pandemic, we've been using ThankView to email tax acks and I have JUST enough space for the lax language."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847975)

James E.

Associate Director, Annual Giving and Communications

> "ThankView is providing our organization with a more personal and engaging way to interact with all of our audience..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4293980)

CK

Carol K.

Director of Planned Giving

> "It is not clear how this integration will work."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3141928)

DS

Darren S.

Development Director

> "ThankView has made a positive impact on our donor cultivation efforts!"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5079545)

KA

Kate A.

Assoc. Director, Donor Loyalty

> "The video library has become a daunting space that I avoid like the plague."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2430885)

VR

Verified Reviewer

Assistant Director of Leadership Annual Giving

> "The product allows us to give a face to the individual reaching out on behalf of our organization."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3886099)

JM

Jen M.

Associate Director of Donor Relations

> "It takes a while to figure out how to use without training, not always the most user-friendly."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847859)

[View Reviews](https://www.capterra.com/p/183093/ThankView/reviews/)

## User interface

4.32 (314)

[ThankView](https://www.capterra.com/p/183093/ThankView/)

4.92 (213)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Keela

Top features

36/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/154358/Keela/#features)

ThankView

22/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/183093/ThankView/#features)

### Recognition

Keela is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to ThankView

### Deployment & support

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ThankView

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

ThankView

-   By EverTrue
-   Located in United States
-   Founded in 2010

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4.3

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