# Compare Keela vs Blackbaud Raiser's Edge NXT 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Blackbaud Raiser's Edge NXT and Keela based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/154358-247647/Keela-vs-Blackbaud-Raiser-s-Edge-NXT --- # Blackbaud Raiser's Edge NXT vs Keela Features and Cost Comparison Last updated March 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Blackbaud Raiser's Edge NXTKeela2/4 selected [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) [Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) [## Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 4.1 Ease of Use 3.9 Customer Service 4.1 Reviews Sentiment Based on [418 reviews](#user-reviews) Positive 359 Neutral 40 Negative 19 [## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting Price $160.00/month Value-for-Money 4.4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 286 Neutral 21 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,521 reviews from nonprofit crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Feature ratings Donation Tracking 4.2 Donor Management 4.1 For Nonprofits 4.0 Contact Management 3.9 Fundraising Management 3.7 80%Fit High performer Feature ratings Donation Tracking 4.6 Donor Management 4.4 For Nonprofits 4.5 Contact Management 4.4 Fundraising Management 4.2 User satisfaction User satisfaction 4.2 User reviews[418](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Ease of use 3.9 Functionality 4.1 Value for money 3.7 Customer support 4.1 User satisfaction 4.3 User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $160Usage Based, Per Month - Free version - Free trial Best for Best for We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them. Best for Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more! ## User reviews Pros & cons Emily D. Director of Philanthropy > "The platform has helped improve gift processing, donor management, reporting visibility, and fundraiser accountability. While..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166) Amy J. Donor Engagement Officer > "Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much steeper..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828) Emily D. Director of Philanthropy > "We’ve also been able to reduce donation transaction fees, which has added real value from a budget perspective." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166) LC Lidia C. Development Director > "The biggest downside of Raiser’s Edge NXT is the cost. While it offers powerful tools and robust functionality, it can be a..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479) VR Verified Reviewer Development Coordinator > "The web view is a nice touch for those that need to access data quickly, while the database view is nice for staff who need to..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764) CT Chase T. President and CEO > "The price for the product was very expensive so we had to switch companies as soon as our contract ended." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940) LC Lidia C. Development Director > "It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further our..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479) Amy J. Donor Engagement Officer > "However, the experience is hampered by the fact that the system isn't fully modernized." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828) Emily D. Director of Philanthropy > "One of the biggest advantages has been the visibility it gives our frontline fundraising team." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7147166) VR Verified Reviewer Development Coordinator > "Raiser's Edge is complicated and it can be confusing and time consuming to try and pull all the data that you're looking for." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764) JW Jocelyn W. Grant Systems and Development Coordinator > "Raiser's edge allowed for very complex reports which allowing user quite a bit of flexibility when deciding how to input..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6825892) SB Stephanie B. Event planner > "The event management part of it is a bit clunky and confusing as well." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944) LC Lidia C. Development Director > "The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479) MD Michelle D. Director of Communications > "Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6686692) VR Verified Reviewer Development Coordinator > "That was partially true - NXT provides web-based access to a visually pleasing version of your current database." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764) SH Sheila H. Stewardship coordinator > "expensive program that our office does not even know how to fully use. would like more individualized training and support to..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607) EF Elias F. Donor relations and Database coordinator > "It works almost as a CRM, and it is possible to register every interaction with the donors." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715) SB Stephanie B. Event planner > "It hasn’t been a large learning curve and I came in with zero experience. " [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944) CT Chase T. President and CEO > "It was fairly easy to navigate all the details of reach donor." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940) LP Leland P. Director of Grants Development > "They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6156831) EF Elias F. Donor relations and Database coordinator > "It is a great system to manage not only donations but also communications with donors." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715) SH Sheila H. Stewardship coordinator > "blackbaud is always trying to sell things to make the use of their products more efficient but we already spend a lot of money" [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607) KL Kaisa L. Donor Officer > "I appreciate RE NXT's ability to organize and process complex information." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685) AC Aiden C. Software Support Team Lead > "Unfortunately it doesn't do the trick for larger nonprofits- it's limited in it's functioning capabilities, and the API's aren't..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215) LN Lisa N. CTO > "The online courses offered by blackbaud are phenomenal for helping get everything set up" [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075) TS Teresa S. Director of Development > "Raiser's Edge NXT has a lot to offer but it is expensive and there are a few features that are not available, such as reports..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4229873) KL Kaisa L. Donor Officer > "Raiser's Edge NXT is the perfect balance between delicate and dynamic." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685) SH Sheila H. Stewardship coordinator > "not user friendly for regular office employee." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607) LN Lisa N. CTO > "The refresh each summer is a pretty intuitive process and course management is easy to roll over as well." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075) EZ Eric Z. Director of Advancement > "Sometimes a query can be difficult to run based on what has been entered in the database." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109) JO Jayne O. Digital communications technology specialist > "As they continue to evolve access and manipulation of data will be a great experience." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430) HJ Heather J. Donor Relations Manager > "I feel like most of their products do not live up to expectations or maybe ours are not used at the best of abilities and how..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4865941) LC Lidia C. Development Director > "Running reports is super easy, too!" [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479) LB Lisa B. Development Director > "The customer service was horrible; I was constantly being tossed around from rep to rep, and in the end, I had to figure things..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3829183) JO Jayne O. Digital communications technology specialist > "Very good can’t wait to see what it’ll be like with more features." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430) WB Whit B. Senior Director of Marketing and Communications > "Because we have such a long history and so much historical data with RE, we can not really shop around for new products without..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3607849) CC Curtis C. Director of Advancement Services > "Blackbaud Raiser's Edge NXT is an efficient and effective way to manage a donor database." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4365804) VR Verified Reviewer Senior Director of Marketing and Development > "Response to customer service requests can be spotty, at best." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885) JD James D. Senior Pastor > "It has consistently been a vital tool in tracking donor and constituent relationships." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4600068) RD Rhonda D. Church Culture Consultant > "In fact, often it took me much longer to find a client then it should have." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671) KP Katrina P. consultant > "There is a lot of capability with NXT and its visually more digestible than classic Raiser's Edge." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3885729) KR Kevin R. Director of Advancement > "This company used to be the best in the business but got too big and stopped caring about their customer and focuses only on..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969) VR Verified Reviewer Senior Director of Marketing and Development > "The ease of use of the webview for frontline fundraisers is one of the best things for our team." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885) KR Kevin R. Director of Advancement > "This is true all the way from the sales level, customer service, billing and deceitful renewal tactics. " [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969) MB Meir B. Development Associate > "This can be good if you are starting out in it, as you can set a standard of how to keep data, and it doesn't give employees the..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#GetApp___3095808) JE Jordan E. Director of Individual Giving > "There is some difficulty with reporting and pulling information out of the database, which can be problematic." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3489201) RD Rhonda D. Church Culture Consultant > "I like how it displayed and gave a good overview of donations. " [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671) IT Iris T. Constituent reporting analyst > "List, import and reporting are not adequate as the database view. Although SKI API is available, not all of the data point in..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308) TC Tina C. Director of Development and Communications > "Has a lot of features and bells and whistles." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4848642) RD Rhonda D. Church Culture Consultant > "I found the use of this very basic." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671) EP Elizabeth P. Director of Technology > "The NXT version is far superior to earlier versions." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4581017) KR Kevin R. Director of Advancement > "Be sure to read the fine print in every document you receive from this dishonest vendor." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969) EZ Eric Z. Director of Advancement > "I like the powerful queries and reports." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109) RW Roberta W. Prospect Research Analyst > "Chat agents can be abrasive at times." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3536565) AC Aiden C. Software Support Team Lead > "It's easy to learn and intuitive, and has decent reporting functionality" [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215) IT Iris T. Constituent reporting analyst > "RE NXT is a web view that is not as fully integrated as the database view." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308) BR Brent R. Operations Manager > "The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or..." [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#SoftwareAdvice___2651566) VR Verified Reviewer Development Associate > "Many features on the database view are not easy to use (or non-existent) in NXT" [See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2702168) [View Reviews](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) BG Brian G. CFO > "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) CW Cody W. Marketing and Donor Relations Coordinator > "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) VR Verified Reviewer Project Manager > "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) NN Nancy N. Vice President of Program and Administration > "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) CM Christine M. Accountant > "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282) CW Cody W. Marketing and Donor Relations Coordinator > "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) WP Wendi P. Executive Director and Co-founder > "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) KW Kathryn W. Office Administrator and Support > "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) JR Jacquie R. CEO > "Cost of automation options limiting, given we do not have additional funds to support this at the moment." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) RM Rushna M. Donor Care Lead > "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, the staff support and migration experience became the weakest part of the process." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) VR Verified Reviewer Project Manager > "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) CW Cody W. Marketing and Donor Relations Coordinator > "What made the situation even worse was the lack of communication and accountability when these issues were raised." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "We like that there is some AI integrated with the software to help us identify areas where we can improve." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MA Margaret A. Fund Development Co-ordinator > "Not all features are intuitive and updates to the system are not carefully communicated." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) SB Sharon B. Data Base Administrator > "I also appreciate being able to issue real time tax receipts with each qualifying donation." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) KW Kathryn W. Office Administrator and Support > "Sometimes it just doesn't work properly and I have to get creative with how to filter." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) RM Rushna M. Donor Care Lead > "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, this process left us with very little confidence in the platform moving forward." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) SB Sharon B. Data Base Administrator > "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) TT Trevor T. Marketing > "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) JR Jacquie R. CEO > "The integrations with our other programs are also extremely helpful and have made our workflows much smoother." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) JB Julianne B. Office Administrator > "Their support staff takes a long time to resolve tickets." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475) BH Blakeley H. Development Director > "I love the forms section and communications to keep everything in one database." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019) PB Peter B. Marketing Manager > "No flexibility in email template customization -- can't export external templates" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575) MP Mallory P. Financial Manager > "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) RR Ronnie R. Marketing Communications Specialist > "Not being able to add stock/ quantities to revenue forms." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615) MP Mallory P. Financial Manager > "The reports that are available have been useful for making decisions and planning future donor campaigns." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) TD Tina D. Marketing & Funding Specialist > "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750) KS Katrina S. Communication Manager > "It's easy to create reports, send mass communications, develop forms, and track grants." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811) Adrian H. CEO > "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650) SB Sharon B. Data Base Administrator > "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) BB Brynn B. Fundraising Coordinator > "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587) WP Wendi P. Executive Director and Co-founder > "I like that multiple staff can have different access for different purposes." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) MV Michael V. Fundraising Coordinator > "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551) EP Elsa P. General manager > "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) HB Hal B. Development Manager > "For example, we had some payment security issues before Keela implemented Captcha features." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756) KW Kathryn W. Office Administrator and Support > "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) CM Cathy M. Secretary > "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045) MP Mallory P. Financial Manager > "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) AB Amber B. Executive Director > "The only issue we have had is with the Peer to Peer Fundraising function." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833) JV Josh V. Executive Director > "The reporting and analysis tools are what convinced me to switch over." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960) AI Andrew I. Program and Financial Officer > "Some of the features don't work well in Firefox which is surprising." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317) NN Nancy N. Vice President of Program and Administration > "Keela has been a great tool for managing communication with our donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) KN Kayla N. Administrative Assistant > "Additionally, I have personally had issues with importing taking up to 6 hours with Keela." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778) BG Brian G. CFO > "Keela has a very user friendly interface and a robust set of donor management tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MC Michelle C. Owner/Creative Director > "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374) RM Rushna M. Donor Care Lead > "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) VR Verified Reviewer Director of Development and Communications > "The access form a mobile app/iPhone is not super easy." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965) KE Kyle E. Co-ED > "Good donor management tool with great analytics about donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248) AF Annastasia F. Managing Director > "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220) MA Margaret A. Fund Development Co-ordinator > "A CRM is essential to building better donor relations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) TY Tara Y. Office and Event Manager > "It is a big expense for us!" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680) SS Sean S. IT and Grant Management > "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321) RC Ron C. CEO > "Keela would not return the money to us, so we contacted the CC company and disputed the charged. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542) RM Rushna M. Donor Care Lead > "Their integration with Raisely is the best thing they launched in the recent past." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) ND Nicole D. Co-Founder > "The user interface can sometimes be challenging." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884) EP Elsa P. General manager > "Keela is a great CRM option for mid-sized non-profits." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) NW Niki W. accountant > "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685) JR James R. Executive Director > "The donation forms are pretty easy to set up and for donors to use." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678) Mackenzie D. Watershed Education Lead > "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874) NL Natalie L. Executive Director > "Email campaigns are far more friendly to design with than our last product." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825) DL Douglas L. President > "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) KH Karl H. Executive Director > "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878) RD Rafael D. Marketing & Fundraising Manager > "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555) JG Jared G. Communication Coordinator > "We can do just about everything we need to across of non-profit needs." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697) MH Michelle H. Bookkeeper/Fundraising Coordinator > "Also, the fact that it can only integrate with Eventbrite doesn't help us." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577) DS Doug S. Executive Director > "Overall our experence has been great. When we needed help, Keela customer support was there every time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271) MJ Martine J. Founder, Executive Director > "The e-blasts templates are lacking in design and appeal." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946) MG Mayra G. Director of Education and Donor Stewardship > "My overall experience has been an easy integration in learning the system. How everything works and flows." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880) SB Susanna B. Stewardship Coordinator > "The spreadsheets for doing this are a bit confusing." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509) RM Rushna M. Donor Care Lead > "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) DL Douglas L. President > "The reporting module seemed sooooo basic." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) TT Trevor T. Marketing > "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) MB Maria B. Operations Manager > "not very easy to customize my options..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195) KW Kathryn W. Office Administrator and Support > "We are still getting used to parts of the system and are learning new things every day." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) DB Dan B. Asst. Property Director > "It is not very friendly to use with my phone. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557) [View Reviews](https://www.capterra.com/p/154358/Keela/reviews/) ## User interface 4.15 (418) 4.32 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Blackbaud Raiser's Edge NXT 43/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#features) Keela 43/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - AI Copilot - API - Calendar Management - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Contact Database - Contact Management - Credit Card Processing - CRM - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donation Tracking - Donor Management - Electronic Payments - Email Management - Email Marketing - Email Templates - Email Tracking - Event Management - Forms Management - For Nonprofits - Fundraising Management - Generative AI - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Real-Time Notifications - Registration Management - Reminders - Reporting & Statistics - Social Media Integration - Summary Reports - Task Management - Task Scheduling - Third-Party Integrations - Volunteer Management - Web Forms [See all features](https://www.capterra.com/p/154358/Keela/#features) ### Recognition No recognitions have been awarded to Blackbaud Raiser's Edge NXT Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Blackbaud Raiser's Edge NXT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Keela Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Blackbaud Raiser's Edge NXT - By Blackbaud - Located in United States - Founded in 1981 Keela - By Aplos - Located in United States - Founded in 2009 ## Popular Comparisons [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.1 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $160/month Price $119/month 4.0 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Contact vendor for pricing Price $0/month 4.1 Features 4.6 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-247647/Donorbox-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $160/month Price $0 4.0 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Contact vendor for pricing Price $125/month 4.1 Features 4.3 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-247647/Bloomerang-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $160/month Price $99/month 4.0 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Contact vendor for pricing Price $99/month 4.1 Features 4.2 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $160/month Price $125/month 4.0 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (118)](https://www.capterra.com/p/154623/Funraise/reviews/) Contact vendor for pricing Price $0/year 4.1 Features 4.2 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/154623-247647/Funraise-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $160/month Price Contact vendor for pricing 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Contact vendor for pricing Price $50/month 4.1 Features 4.3 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-247647/DonorSnap-vs-Blackbaud-Raiser-s-Edge-NXT) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $160/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)