# Compare Keela vs Blackbaud Raiser's Edge NXT 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Blackbaud Raiser's Edge NXT and Keela based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154358-247647/Keela-vs-Blackbaud-Raiser-s-Edge-NXT

---

# Blackbaud Raiser's Edge NXT vs Keela Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Blackbaud Raiser's Edge NXTKeela2/4 selected

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

[## Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [418 reviews](#user-reviews)

Positive

359

Neutral

40

Negative

19

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

SS

Based on [282 reviews](#user-reviews)

Positive

257

Neutral

19

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 3,387 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Feature ratings

Donation Tracking

4.2

Donor Management

4.1

For Nonprofits

4.0

Contact Management

3.9

Fundraising Management

3.7

80%Fit

High performer

Feature ratings

Donation Tracking

4.6

Donor Management

4.5

For Nonprofits

4.5

Contact Management

4.4

Fundraising Management

4.3

User satisfaction

User satisfaction

4.2

User reviews[418](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.7

Customer support

4.1

User satisfaction

4.3

User reviews[282](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

## User reviews

Pros & cons

VR

Verified Reviewer

Development Coordinator

> "The web view is a nice touch for those that need to access data quickly, while the database view is nice for staff who need..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

Amy J.

Donor Engagement Officer

> "Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

JW

Jocelyn W.

Grant Systems and Development Coordinator

> "Raiser's edge allowed for very complex reports which allowing user quite a bit of flexibility when deciding how to input..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6825892)

LC

Lidia C.

Development Director

> "The biggest downside of Raiser’s Edge NXT is the cost. While it offers powerful tools and robust functionality, it can be a..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

LC

Lidia C.

Development Director

> "It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Development Coordinator

> "Raiser's Edge is complicated and it can be confusing and time consuming to try and pull all the data that you're looking for."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

VR

Verified Reviewer

Development Coordinator

> "That was partially true - NXT provides web-based access to a visually pleasing version of your current database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

CT

Chase T.

President and CEO

> "The price for the product was very expensive so we had to switch companies as soon as our contract ended."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

EF

Elias F.

Donor relations and Database coordinator

> "It works almost as a CRM, and it is possible to register every interaction with the donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

Amy J.

Donor Engagement Officer

> "However, the experience is hampered by the fact that the system isn't fully modernized."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

EF

Elias F.

Donor relations and Database coordinator

> "It is a great system to manage not only donations but also communications with donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

SB

Stephanie B.

Event planner

> "The event management part of it is a bit clunky and confusing as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

LC

Lidia C.

Development Director

> "The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

MD

Michelle D.

Director of Communications

> "Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6686692)

KL

Kaisa L.

Donor Officer

> "I appreciate RE NXT's ability to organize and process complex information."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

SH

Sheila H.

Stewardship coordinator

> "expensive program that our office does not even know how to fully use. would like more individualized training and support..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

LN

Lisa N.

CTO

> "The online courses offered by blackbaud are phenomenal for helping get everything set up"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

SB

Stephanie B.

Event planner

> "It hasn’t been a large learning curve and I came in with zero experience. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

CT

Chase T.

President and CEO

> "It was fairly easy to navigate all the details of reach donor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

HJ

Heather J.

Donor Relations Manager

> "I feel like most of their products do not live up to expectations or maybe ours are not used at the best of abilities and how..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4865941)

KL

Kaisa L.

Donor Officer

> "Raiser's Edge NXT is the perfect balance between delicate and dynamic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

LP

Leland P.

Director of Grants Development

> "They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6156831)

LN

Lisa N.

CTO

> "The refresh each summer is a pretty intuitive process and course management is easy to roll over as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

WB

Whit B.

Senior Director of Marketing and Communications

> "Because we have such a long history and so much historical data with RE, we can not really shop around for new products..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3607849)

JO

Jayne O.

Digital communications technology specialist

> "As they continue to evolve access and manipulation of data will be a great experience."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

SH

Sheila H.

Stewardship coordinator

> "blackbaud is always trying to sell things to make the use of their products more efficient but we already spend a lot of money"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

LC

Lidia C.

Development Director

> "Running reports is super easy, too!"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "Response to customer service requests can be spotty, at best."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

JO

Jayne O.

Digital communications technology specialist

> "Very good can’t wait to see what it’ll be like with more features."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

AC

Aiden C.

Software Support Team Lead

> "Unfortunately it doesn't do the trick for larger nonprofits- it's limited in it's functioning capabilities, and the API's..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "The ease of use of the webview for frontline fundraisers is one of the best things for our team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

RD

Rhonda D.

Church Culture Consultant

> "In fact, often it took me much longer to find a client then it should have."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

RD

Rhonda D.

Church Culture Consultant

> "I like how it displayed and gave a good overview of donations. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

TS

Teresa S.

Director of Development

> "Raiser's Edge NXT has a lot to offer but it is expensive and there are a few features that are not available, such as reports..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4229873)

TC

Tina C.

Director of Development and Communications

> "Has a lot of features and bells and whistles."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4848642)

SH

Sheila H.

Stewardship coordinator

> "not user friendly for regular office employee."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

CC

Curtis C.

Director of Advancement Services

> "Blackbaud Raiser's Edge NXT is an efficient and effective way to manage a donor database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4365804)

EZ

Eric Z.

Director of Advancement

> "Sometimes a query can be difficult to run based on what has been entered in the database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

JD

James D.

Senior Pastor

> "It has consistently been a vital tool in tracking donor and constituent relationships."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4600068)

LB

Lisa B.

Development Director

> "The customer service was horrible; I was constantly being tossed around from rep to rep, and in the end, I had to figure..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3829183)

KP

Katrina P.

consultant

> "There is a lot of capability with NXT and its visually more digestible than classic Raiser's Edge."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3885729)

IT

Iris T.

Constituent reporting analyst

> "List, import and reporting are not adequate as the database view. Although SKI API is available, not all of the data point in..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

MB

Meir B.

Development Associate

> "This can be good if you are starting out in it, as you can set a standard of how to keep data, and it doesn't give employees..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#GetApp___3095808)

RD

Rhonda D.

Church Culture Consultant

> "I found the use of this very basic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

ME

Momen E.

SF Admin

> "It was very straightforward and easy to navigate unlike more modern CRMs that have overwhelming functionality."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3554672)

RW

Roberta W.

Prospect Research Analyst

> "Chat agents can be abrasive at times."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3536565)

EP

Elizabeth P.

Director of Technology

> "The NXT version is far superior to earlier versions."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4581017)

KR

Kevin R.

Director of Advancement

> "This company used to be the best in the business but got too big and stopped caring about their customer and focuses only on..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

EZ

Eric Z.

Director of Advancement

> "I like the powerful queries and reports."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

IT

Iris T.

Constituent reporting analyst

> "RE NXT is a web view that is not as fully integrated as the database view."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

AC

Aiden C.

Software Support Team Lead

> "It's easy to learn and intuitive, and has decent reporting functionality"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

KR

Kevin R.

Director of Advancement

> "This is true all the way from the sales level, customer service, billing and deceitful renewal tactics. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

IT

Iris T.

Constituent reporting analyst

> "The availability of ResearchPoint on dashboard is great feature for prospect management team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

JE

Jordan E.

Director of Individual Giving

> "There is some difficulty with reporting and pulling information out of the database, which can be problematic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3489201)

BR

Brent R.

Operations Manager

> "The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#SoftwareAdvice___2651566)

KR

Kevin R.

Director of Advancement

> "Be sure to read the fine print in every document you receive from this dishonest vendor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

VR

Verified Reviewer

Senior Salesforce Business Analyst

> "This software has lot so functionality for non-profit organizations - all the basics, and ways of managing complex processes."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2741916)

VR

Verified Reviewer

Development Associate

> "Many features on the database view are not easy to use (or non-existent) in NXT"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2702168)

[View Reviews](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline communications."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for results."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

RA

Rameel A.

Administrative Assistant

> "The integreatted forms and communications feature has been my faviourte part of keela so far."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6585212)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

PB

Peter B.

Marketing Manager

> "Makes email marketing easier, donor and donation tracking"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

SS

Sean S.

IT and Grant Management

> "The automation features save us time, and the reporting tools are incredibly insightful."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

RB

Riley B.

Managing Director

> "When selecting a new CRM Keela stood out to me due to the fact that it is highly customizable."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any import."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

AP

Ash P.

Executive Director

> "Over 6 months we trialled all the main non profit CRMs, and Keela came out head and shoulders above the rest. Although it is an..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

AP

Ash P.

Executive Director

> "We had a really clunky membership program before Keela, and now people can easily become members and set up an auto-renewal for their..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

RB

Riley B.

Managing Director

> "I like that it integrates easily with Paypal and Stripe."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is difficult to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

RB

Riley B.

Managing Director

> "It never takes long to get a response and they will work with you to support you as much as you need."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

SG

Shira G.

Fundraising and Development Manager

> "Importing our old data and onboarding the system was painless."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

AB

Ariana B.

Executive Director

> "Now I am able to find our donors, communicate with them and allow new volunteers and donors the opportunity to get involved as well."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4800806)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

RB

Riley B.

Managing Director

> "Keela has an excellent customer support team that is responsive and helpful and I do feel that they take user feedback seriously."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for example)..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

SG

Shira G.

Fundraising and Development Manager

> "Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

MC

Megan C.

Water Programs Coordinator

> "I also like that I can create automated emails for communications we do often (volunteer signup etc.)"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004868)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

PB

Peter B.

Marketing Manager

> "Its been great but need more customizable templates to use!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

TY

Tara Y.

Office and Event Manager

> "Keela has a fantastic team that is very supportive and willing to work with you - right from the initial meeting we had with the sales..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

KN

Karishma N.

Outreach Volunteer

> "Also, I appreciated the customer service when I needed help with the program."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579760)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique customer..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

HB

Hal B.

Development Manager

> "Keela's product portal is a convenient way to make suggestions and see how Keela genuinely responds to customer comments."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

AM

Amber M.

Program Manager

> "For the specific features, we use it for, fundraising and donor communication, it works great!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004853)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second - seriously),..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

AM

Amina M.

Founder and Executive Director

> "I loved the first point of contact with \[sensitive content hidden\] who walked me through the program and also showed me all the benefits,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099095)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the basics..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

LE

Liam E.

Manager, Community Engagement

> "Additionally, Keela's timely customer support is always appreciated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581210)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

KC

Kristine C.

Chief Executive Officer

> "Keela truly is an "intuitive program" that made integration to our systems easy, and increased our ability to not only recruit donors but..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834890)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

AP

Ash P.

Executive Director

> "There are many features of Keela we don't use, but if you had a sophisticated fundraising team they would be great."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

AM

Angel M.

Operations Manager

> "Keela has streamlined the communication with our members and has also helped us better organize and access all of our contact's data."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3820620)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KN

Kayla N.

Administrative Assistant

> "With Keela being fairly new for us still, everyday we use it we are learning new things that can be done within Keela!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

SB

Shauna B.

Director, Programs and Information

> "I like that it has features we can use on a daily basis all in one system."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6005541)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

## User interface

4.15 (418)

4.33 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Blackbaud Raiser's Edge NXT

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#features)

Keela

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/154358/Keela/#features)

### Recognition

Blackbaud Raiser's Edge NXT is recognized as a top-rated tool in 2 Capterra Shortlist reports

Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Blackbaud Raiser's Edge NXT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Blackbaud Raiser's Edge NXT

-   By Blackbaud
-   Located in United States
-   Founded in 1981

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Contact vendor for pricing

Price

$119/month

4.1

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-247647/DonorPerfect-Fundraising-Software-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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Features

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-247647/Bloomerang-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/)

$160/month

Price

$0

4.0

Features

4.5

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.2

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$160/month

Price

$99/month

4.0

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Funraise](https://www.capterra.com/p/154623/Funraise/)[4.57 (100)](https://www.capterra.com/p/154623/Funraise/reviews/)

Contact vendor for pricing

Price

$0/year

4.1

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154623-247647/Funraise-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$160/month

Price

$125/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

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Contact vendor for pricing

Price

$50/month

4.1

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-247647/DonorSnap-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

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$160/month

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Contact vendor for pricing

4.0

Features

4.4

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

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Contact vendor for pricing

Price

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4.1

Features

4.3

3.9

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[View full comparison](https://www.capterra.com/compare/113540-247647/Bitrix24-vs-Blackbaud-Raiser-s-Edge-NXT)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.33 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

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4.0

Features

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4.3

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