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OpenRMA vs MyGadgetRepair : Which is a better fit?

Updated on February 11th, 2024
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    OpenRMA logo

    OpenRMA

    PROFILE
    MyGadgetRepair logo

    MyGadgetRepair

    PROFILE
    Summary
    Features in Computer Repair Shop
    21
    33
    • Task Management
    • Warranty Tracking
    29
    Best performer
    33
    • Alerts/Notifications
    • Customizable Branding
    • Electronic Payments
    User satisfaction
    4.8
    User reviews14
    Ease of use
    4.9
    Functionality
    4.6
    Value for money
    4.9
    Customer support
    4.7
    4.7
    User reviews15
    Ease of use
    4.7
    Functionality
    4.7
    Value for money
    4.6
    Customer support
    4.7
    Price starts from
    /user
    Yearly subscription
    Free version
    Free trial
    Monthly subscription
    Free version
    Free trial
    Best for

    OpenRMA created to help technicians and companies on the repairing markets, centers and individuals who keep track repairs or warranty contractors. It combines Repair Tracking, RMA Management, Invoic

    Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop.

    User reviews
    pros & cons
    Not enough reviews
    View Reviews
    Muhammad M
    Project Manager

    They are very professionals and their support is very friendly i am happy they are providing many services under one roof.

    Svein S
    Daglig Leder

    I am a skeptic and i have been looking for something bad with this software.

    Glen G
    Director

    Reports are great and plentiful , their help desk is top notch, especially our man.

    Ryan R
    CTO

    Some US companies may be burdened by GDPR rules of other countries.

    Svein S
    Daglig Leder

    They have amazing customer service and they are also very willing to add any functions or feature that your repairshop needs. I highly reccommend this software and the company behind it.

    reviewer-2-1
    jamal j
    CEO Mr Dweeb

    The software has changed my whole companies approach to repair business it was needed many many years ago. Massive thank you to the team and what great software you have made.

    1 / 3
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    154526
    4 screenshots
    170715
    5 screenshots

    OpenRMA

    21/33
    • Alerts/Notifications
    • Backup and Recovery
    • Customizable Branding
    • Electronic Payments
    • File Recovery
    • Job Management
    • Mobile Alerts
    • Multi-Location
    • Point of Sale (POS)
    • Purchasing & Receiving
    • Reporting/Analytics
    • Status Tracking
    • Barcode/Label Management
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Contact Management
    • CRM
    • Data Import/Export
    • Document Management
    • Electronic Signature
    • Email Management
    • Employee Management
    • Estimating
    • Historical Reporting
    • Intake Management
    • Inventory Management
    • Invoice Management
    • Receipt Management
    • Repair Tickets
    • Repair Tracking
    • Task Management
    • Warranty Tracking
    See All features
    Hide Computer Repair Shop Software Features -

    MyGadgetRepair

    Top Features
    29/33
    Show Computer Repair Shop Software Features +

    OpenRMA

    --

    MyGadgetRepair

    --

    OpenRMA
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    MyGadgetRepair
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    OpenRMA
    • By OpenRMA
    • Located in United Kingdom
    • Founded in 2016
    MyGadgetRepair
    • By MyGadgetRepairs
    • Located in United Kingdom
    • Founded in 2016
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