# Compare Maximizer CRM vs Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Maximizer CRM and Zoho CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154610-155928/Maximizer-CRM-vs-Zoho-CRM

---

# Maximizer CRM vs Zoho CRM Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Maximizer CRMZoho CRM2/4 selected

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[## Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Starting Price

$65.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

MM

Based on [366 reviews](#user-reviews)

Positive

293

Neutral

48

Negative

25

[## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [6,973 reviews](#user-reviews)

Positive

5,938

Neutral

782

Negative

253

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Data Security

4.3

Contact Management

4.5

Lead Management

3.7

Sales Pipeline Management

3.6

Activity Dashboard

4.0

84%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.3

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.1

User reviews[366](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

4.0

User satisfaction

4.3

User reviews[6,973](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Maximizer is a CRM tool for sales leaders. With a centralized view of all data and sales rep activity, managers can better monitor the team, analyze metrics, predict outcomes and influence results.

Best for

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## User reviews

Pros & cons

MM

Maggie M.

Administrative Assistant

> "The integration with third-party applications like Outlook and Office 365 enhances workflow efficiency, making it..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562344)

MB

Morgan B.

Administrative Assistant

> "What I like the least about Maximizer is that some of the field can be deleted that shouldn't. When we first got..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6596887)

MB

Morgan B.

Administrative Assistant

> "what i like most about maximizer is the ability to add custom fields and the ease of importing data once I figured it..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6596887)

DM

Danielle M.

Director, Regulatory Affairs

> "Several tabs and functions that I don't use, making the website a bit cluttered and hard to navigate at first."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6630908)

TH

Tanner H.

Financial Planner

> "I like it for notes and keeping files, and tracking who has been contacted/when."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6632416)

BK

Brian K.

Tradeshow Expert

> "It's integration with the newest version of Outlook is still lacking"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6564390)

DD

Dion D.

Associate Investment Advisor

> "I would have preferred more time to use the tool with our firm's data before being asked many times how my experience..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562276)

KD

Kate D.

Executive Director

> "The pulling reports is cumbersome and not intuitive."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6515728)

DM

Danielle M.

Director, Regulatory Affairs

> "Once you get the hang of the tool, it's a breeze to create and maintain distribution lists."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6630908)

JK

John K.

Financial Planner

> "some times it is not intuitive to complete the function I wish too"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562298)

DP

Doug P.

Sales and Marketing Specialist

> "I certainly can manage a few clients, however for enough suspects/customers to be successful, having a Customer..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4820586)

CR

Cleah R.

Office Manager

> "it feels scary to use and it is not super straightforward."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6572056)

DB

Daphne B.

SALES MANAGER

> "Maximizer CRM is a good CRM and we reconducted our contract for next year"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6632108)

WL

Wendy L.

Office Manager

> "There can be issues when importing data from other sources and the client information gets mixed up"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3865273)

Abel A.

Agent

> "perfect software, intuitive and allows us to have access to information... but it would be better if it helped us to..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___5050907)

NB

Nadia B.

Owner

> "The off period was mainly due to its lack of affordable & efficient technical support. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3689723)

SC

Sandi C.

Operations Manager

> "The ability to see and share data is key and the live version allows it to be always up to date"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4123570)

KN

Kyle N.

Independent Sales & Event Direction

> "The notes and histories became voluminous and the number of contacts per organization ended up making day-to-day usage..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___2934287)

FN

Frank N.

Ceo

> "I’ve been using Maximizer for over six years and it’s my whole world I work online on a daily hourly basis and the..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4081322)

RK

Rita K.

Office Manager

> "Sometimes doing an advanced search is a little complicated."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4144450)

CK

Chrissy K.

Client Services Coordinator

> "Maximizer is a very important part of our day, we check it to see what tasks we have coming up, have completed, and..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3705207)

GN

Gabriel N.

Analyst

> "Didn't use this app for too long as the organization I was working with was shifting to try another."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3813165)

SLT

Sue Lynn T.

Pension Consultant

> "Over the last few decades it has help improve my career because of the tracking and flexibility of the design."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4123585)

JO

Javier O.

Development Director

> "The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

AR

Alex R.

Account Manager

> "Even journalists will find this tool handy for finding the right contacts and quickly putting a story together."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4289327)

JM

Joshua M.

Advisor

> "I came over from Salesforce and should have just bit the bullet and paid the extra set up costs."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3803304)

RR

Robert R.

President

> "Feature rich and ease of use and customization."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6139147)

PS

Peter S.

Owner

> "It hung up way too often and after 3 minutes of watching the circle of doom, I used to retrieve the pertinent data..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2955280)

AG

Adrian G.

Financial Advisor

> "I love the fact that it integrates really well with the Microsoft Office suite of programs."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4104064)

JF

JOE F.

FINANCIAL ADVISOR

> "Right now the system functionality is again down for me and it won't sync with my calendars that do work correctly..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965348)

KB

Kirsten B.

Case Manager

> "I also like being able to update information using the UDF's."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

LM

Lisa M.

Owner

> "Finding data, TMI, too cluttered, company did not deliver the product they promised"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965758)

KB

Kirsten B.

Case Manager

> "I love the ability to put in notes for clients."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

KRE

Kathy-Rae E.

President

> "The addition of the campaign management is a critical feature but is very difficult to use."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945256)

CK

Chrissy K.

Client Services Coordinator

> "The program keeps the client's files secure and easy to access when looking for a form. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3705207)

LH

Larry H.

President

> "Sales Management Reporting and tracking is very weak."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945191)

HL

Haba L.

Content Manager

> "Customer support is a 5\* team, really helpful and easy to talk to."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6210711)

LM

Lisa M.

Owner

> "They have my money but no support or follow up whatsoever. If I need something I need to initiate the call. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965758)

AR

Alex R.

Account Manager

> "This is the one and only CRM tool you'll need whether you're running a public office or a private business."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4289327)

JO

Javier O.

Development Director

> "They have a tutorial, yet aren’t proactive in distributing it to new users."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

RR

Robert R.

President

> "Great pricing, ease of learning and ease of scalability."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6139147)

SL

Shaun L.

Financial Planner

> "Not as user friendly as anticipated. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4125199)

AG

Adrian G.

Financial Advisor

> "It's well laid out, and its simplicity belies an underlying ability to do complex things. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4104064)

ND

Neil D.

Financial Planner

> "Not always easy for the user."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3826437)

RN

Rob N.

Advisor

> "Customization for your specific needs makes it easier to work like you think"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3653356)

JO

Javier O.

Development Director

> "Nothing was as advertised, from the user experience to the security of purchase."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

KB

Kirsten B.

Case Manager

> "I love Maximizer CRM for case management."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

JO

Javier O.

Development Director

> "No customer wants to hear that."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

DM

David M.

owner

> "Being able to track and store documents and emails to clients and prospects keeps me organized. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945941)

JH

John H.

Manager

> "THIS IS ANNOYING TO THE ULITMATE EXTENT !!!!!"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945317)

[View Reviews](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

Joseph T.

CEO

> "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

RS

Radha S.

Legal Assistant

> "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

VR

Verified Reviewer

Ceo

> "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806)

RS

Radha S.

Legal Assistant

> "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things down for new..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

RS

Radha S.

Legal Assistant

> "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much more efficient..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

VR

Verified Reviewer

Commercial manager

> "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

AS

AJ S.

CIO - Chief Information Officer

> "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

VR

Verified Reviewer

Travel Consultant

> "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940)

AS

AJ S.

CIO - Chief Information Officer

> "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

AS

Alan S.

IT Project Manager

> "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282)

DM

David M.

Technical Support Engineer

> "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659)

EW

Evangeline W.

Small Business Owner

> "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596)

AS

AJ S.

CIO - Chief Information Officer

> "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

CC

Connor C.

Data Analyst

> "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

RS

Radha S.

Legal Assistant

> "Some areas of the interface can feel a bit dense, which may slow down new users initially."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

KK

Krishna K.

Admin

> "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719)

RR

Rasilkrishnan R.

Data analyst

> "It is very hard to create new developments inside zoho with is not default in Zoho"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401)

CC

Connor C.

Data Analyst

> "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

VR

Verified Reviewer

Marketing Manager

> "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

Joseph T.

CEO

> "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

AS

Abhishek S.

Ops Manager

> "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

VR

Verified Reviewer

Travel Consultant

> "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940)

MRUR

MD RIAJ UDDIN R.

Marketing Manager

> "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669)

AM

Andrea M.

Academic Director

> "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support,..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176)

FH

Firas H.

Manager information systems

> "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114)

MS

Mallory S.

Clinical Operations Manager

> "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

EJ

Emily J.

Sales Manager

> "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866)

VR

Verified Reviewer

HR and Admin Manager

> "According to me the only con is - Content management limitations - Data import and data export limitations only."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720)

GC

GODWILL C.

Customer Care Representative

> "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

PB

Philip B.

Operations Manager

> "Impossible to get a timely or logical response to an obvious problem caused by Zoho."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331)

Arpit P.

IT Consultant

> "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299)

VR

Verified Reviewer

Recruitment Specialist

> "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

PS

Peter S.

Director

> "Not keen on having to visit separate window for each module."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821)

Hemant A.

Data Analyst

> "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

DJL

David J. L.

Creative Production Manager

> "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187)

MS

Mallory S.

Clinical Operations Manager

> "I like the various features within to help keep the team organized and easily locate our client's information."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

NP

Narender P.

Pre-sales consultant

> "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893)

Jamie Morgan W.

Sales Associate

> "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

SS

Shenella S.

Business Development Executive

> "The system tends to lag at times."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824)

VR

Verified Reviewer

Business Analyst

> "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377)

KO

Katie O.

Admin Assistant

> "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682)

VR

Verified Reviewer

Owner

> "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581)

VR

Verified Reviewer

Executive Assistant

> "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626)

GC

GODWILL C.

Customer Care Representative

> "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

VR

Verified Reviewer

VP of Marketing

> "Zoho CRM feels clunky and overly complex for daily email marketing use."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

MK

Megan K.

Senior Marketing Manager

> "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858)

Junko O.

Business Consultant

> "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

OA

Okan A.

Director

> "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

AS

AJ S.

CIO - Chief Information Officer

> "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are looking..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

EH

Erin H.

Office Manager

> "There were frequent connectivity issues where employees we unable to access app."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372)

VR

Verified Reviewer

Care Nvaigator

> "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

TW

Toshia W.

Owner

> "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

Jamie Morgan W.

Sales Associate

> "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

DA

Dana A.

Managing Partner

> "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity.""

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

OP

Orla P.

Head of Sales

> "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281)

MW

Mark W.

Owner

> "I like how I can sign and avoid paying for extra features on my other current platforms."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431)

NP

Nikita P.

IT-Developer

> "The mobile app also lacks some key desktop features."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

Junko O.

Business Consultant

> "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

DG

David G.

Head of Commercial Growth and Partnerships

> "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703)

TW

Toshia W.

Owner

> "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

AS

Abhishek S.

Ops Manager

> "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

FR

Farheen R.

Senior Manager- New Business

> "The reminders that we set only appears as web-based push notifications and I often tends to lose it."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

NP

Nikita P.

IT-Developer

> "Workflow automation, email integration, and the intuitive Kanban view save us hours each week."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

OA

Okan A.

Director

> "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "What I like most about Zoho CRM is how easy it is to track contacts and deals in one place."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806)

PG

Praveen G.

Assistant manager

> "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098)

Hemant A.

Data Analyst

> "Zoho CRM provides a comprehensive and flexible customer relationship management solution that has significantly streamlined my business process."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

DD

Danielle D.

Inside Sales

> "At times emails won't go through and the space isn't large enough to send multiple files."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458)

ST

Samreen T.

Director

> "Without needing a significant investment, it has improved team productivity and streamlined our sales process."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7130572)

VR

Verified Reviewer

Care Nvaigator

> "There are major limitations in what you can do / access / change"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

[View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

## User interface

4.06 (366)

4.31 (6,973)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Maximizer CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/154610/Maximizer-CRM/#features)

Zoho CRM

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features)

### Recognition

No recognitions have been awarded to Maximizer CRM

Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Maximizer CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Maximizer CRM

-   By Maximizer Software
-   Located in Canada
-   Founded in 1988

Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

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