# Compare Maximizer CRM vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Maximizer CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/154610-204998/Maximizer-CRM-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs Maximizer CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMMaximizer CRM2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [730 reviews](#user-reviews)

Positive

712

Neutral

16

Negative

2

[## Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Starting Price

$65.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

MM

Based on [366 reviews](#user-reviews)

Positive

293

Neutral

48

Negative

25

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.5

75%Fit

Not enough reviews

Feature ratings

Data Security

4.3

Contact Management

4.5

Lead Management

3.7

Sales Pipeline Management

3.6

Activity Dashboard

4.0

User satisfaction

User satisfaction

4.7

User reviews[730](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.1

User reviews[366](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

Maximizer is a CRM tool for sales leaders. With a centralized view of all data and sales rep activity, managers can better monitor the team, analyze metrics, predict outcomes and influence results.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As we..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

HB

Holly B.

Consultant

> "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic option..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

OD

Olu D.

CEO

> "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

VS

Vivan S.

marketing Head

> "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

SH

Stephen H.

Chief Strategy Officer

> "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387)

Heather N.

CEO

> "The way their email toppers and incoming contacts works is a bit cumbersome"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "The integration of whatsApp is not offered - at least in the free trial version."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

JH

Jenn H.

Business Operations

> "The customer support team, while responsive, is not particularly effective at actually resolving issues. "

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

MM

Maggie M.

Administrative Assistant

> "The integration with third-party applications like Outlook and Office 365 enhances workflow efficiency, making it..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562344)

MB

Morgan B.

Administrative Assistant

> "What I like the least about Maximizer is that some of the field can be deleted that shouldn't. When we first got..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6596887)

MB

Morgan B.

Administrative Assistant

> "what i like most about maximizer is the ability to add custom fields and the ease of importing data once I figured it..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6596887)

DM

Danielle M.

Director, Regulatory Affairs

> "Several tabs and functions that I don't use, making the website a bit cluttered and hard to navigate at first."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6630908)

TH

Tanner H.

Financial Planner

> "I like it for notes and keeping files, and tracking who has been contacted/when."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6632416)

BK

Brian K.

Tradeshow Expert

> "It's integration with the newest version of Outlook is still lacking"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6564390)

DD

Dion D.

Associate Investment Advisor

> "I would have preferred more time to use the tool with our firm's data before being asked many times how my experience..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562276)

KD

Kate D.

Executive Director

> "The pulling reports is cumbersome and not intuitive."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6515728)

DM

Danielle M.

Director, Regulatory Affairs

> "Once you get the hang of the tool, it's a breeze to create and maintain distribution lists."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6630908)

JK

John K.

Financial Planner

> "some times it is not intuitive to complete the function I wish too"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6562298)

DP

Doug P.

Sales and Marketing Specialist

> "I certainly can manage a few clients, however for enough suspects/customers to be successful, having a Customer..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4820586)

CR

Cleah R.

Office Manager

> "it feels scary to use and it is not super straightforward."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6572056)

DB

Daphne B.

SALES MANAGER

> "Maximizer CRM is a good CRM and we reconducted our contract for next year"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6632108)

WL

Wendy L.

Office Manager

> "There can be issues when importing data from other sources and the client information gets mixed up"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3865273)

Abel A.

Agent

> "perfect software, intuitive and allows us to have access to information... but it would be better if it helped us to..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___5050907)

NB

Nadia B.

Owner

> "The off period was mainly due to its lack of affordable & efficient technical support. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3689723)

SC

Sandi C.

Operations Manager

> "The ability to see and share data is key and the live version allows it to be always up to date"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4123570)

KN

Kyle N.

Independent Sales & Event Direction

> "The notes and histories became voluminous and the number of contacts per organization ended up making day-to-day usage..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___2934287)

FN

Frank N.

Ceo

> "I’ve been using Maximizer for over six years and it’s my whole world I work online on a daily hourly basis and the..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4081322)

RK

Rita K.

Office Manager

> "Sometimes doing an advanced search is a little complicated."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4144450)

CK

Chrissy K.

Client Services Coordinator

> "Maximizer is a very important part of our day, we check it to see what tasks we have coming up, have completed, and..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3705207)

GN

Gabriel N.

Analyst

> "Didn't use this app for too long as the organization I was working with was shifting to try another."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3813165)

SLT

Sue Lynn T.

Pension Consultant

> "Over the last few decades it has help improve my career because of the tracking and flexibility of the design."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4123585)

JO

Javier O.

Development Director

> "The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

AR

Alex R.

Account Manager

> "Even journalists will find this tool handy for finding the right contacts and quickly putting a story together."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4289327)

JM

Joshua M.

Advisor

> "I came over from Salesforce and should have just bit the bullet and paid the extra set up costs."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3803304)

RR

Robert R.

President

> "Feature rich and ease of use and customization."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6139147)

PS

Peter S.

Owner

> "It hung up way too often and after 3 minutes of watching the circle of doom, I used to retrieve the pertinent data..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2955280)

AG

Adrian G.

Financial Advisor

> "I love the fact that it integrates really well with the Microsoft Office suite of programs."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4104064)

JF

JOE F.

FINANCIAL ADVISOR

> "Right now the system functionality is again down for me and it won't sync with my calendars that do work correctly..."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965348)

KB

Kirsten B.

Case Manager

> "I also like being able to update information using the UDF's."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

LM

Lisa M.

Owner

> "Finding data, TMI, too cluttered, company did not deliver the product they promised"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965758)

KB

Kirsten B.

Case Manager

> "I love the ability to put in notes for clients."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

KRE

Kathy-Rae E.

President

> "The addition of the campaign management is a critical feature but is very difficult to use."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945256)

CK

Chrissy K.

Client Services Coordinator

> "The program keeps the client's files secure and easy to access when looking for a form. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3705207)

LH

Larry H.

President

> "Sales Management Reporting and tracking is very weak."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945191)

HL

Haba L.

Content Manager

> "Customer support is a 5\* team, really helpful and easy to talk to."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6210711)

LM

Lisa M.

Owner

> "They have my money but no support or follow up whatsoever. If I need something I need to initiate the call. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2965758)

AR

Alex R.

Account Manager

> "This is the one and only CRM tool you'll need whether you're running a public office or a private business."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4289327)

JO

Javier O.

Development Director

> "They have a tutorial, yet aren’t proactive in distributing it to new users."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

RR

Robert R.

President

> "Great pricing, ease of learning and ease of scalability."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___6139147)

SL

Shaun L.

Financial Planner

> "Not as user friendly as anticipated. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4125199)

AG

Adrian G.

Financial Advisor

> "It's well laid out, and its simplicity belies an underlying ability to do complex things. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___4104064)

ND

Neil D.

Financial Planner

> "Not always easy for the user."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3826437)

RN

Rob N.

Advisor

> "Customization for your specific needs makes it easier to work like you think"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3653356)

JO

Javier O.

Development Director

> "Nothing was as advertised, from the user experience to the security of purchase."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

KB

Kirsten B.

Case Manager

> "I love Maximizer CRM for case management."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#Capterra___3707733)

JO

Javier O.

Development Director

> "No customer wants to hear that."

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2862711)

DM

David M.

owner

> "Being able to track and store documents and emails to clients and prospects keeps me organized. "

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945941)

JH

John H.

Manager

> "THIS IS ANNOYING TO THE ULITMATE EXTENT !!!!!"

[See full review](https://www.capterra.com/p/154610/Maximizer-CRM/#SoftwareAdvice___2945317)

[View Reviews](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

## User interface

4.71 (730)

4.06 (366)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

Maximizer CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/154610/Maximizer-CRM/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Maximizer CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Maximizer CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Maximizer CRM

-   By Maximizer Software
-   Located in Canada
-   Founded in 1988

## Popular Comparisons

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

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$7/year

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Features

4.4

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM)

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$65/month

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$25/month

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3.9

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[View full comparison](https://www.capterra.com/compare/61368-154610/Salesforce-vs-Maximizer-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$7/year

Price

$25/month

4.5

Features

4.4

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM)

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$65/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-154610/HubSpot-CRM-vs-Maximizer-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$7/year

Price

$14/month

4.5

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM)

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$65/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/154610-155928/Maximizer-CRM-vs-Zoho-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$7/year

Price

$250/month

4.5

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)

[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

vs

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$65/month

Price

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3.9

Features

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3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/154610-157279/Maximizer-CRM-vs-Dynamics-365)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$7/year

Price

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4.5

Features

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4.8

Ease of Use

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[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

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$65/month

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3.9

Features

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3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135618-154610/Odoo-vs-Maximizer-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

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[Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/)[4.06 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

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3.9

Features

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3.9

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