--- title: "NordVPN Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NordVPN Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/166743/NordVPN/" page_type: "product" language: "en" --- # NordVPN Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NordVPN ## What is NordVPN? Our VPN service adds an extra layer of protection to secure your communications. We do this by applying strong encryption to all incoming and outgoing traffic so that no third parties can access your confidential information. Upgrade your security level with NordVPN's add-ons: use NordPass to protect your passwords, get NordLocker to keep your data in encrypted cloud storage, and enable Incogni to remove your personal information from third-parties databases. ## What is NordVPN used for? [Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,395 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Secure and private web experience Effortless setup and operation Inconsistent connection speeds Connection stability concerns Starting price $11.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Network Security / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NordVPN?[Manage this product listing](https://www.g2.com/products/nord-security/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NordVPN 4.6 (1,395) VS. [4.5 (246)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $11.99 Flat Rate, Per Month Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,391) Ease Of Use 4.5 (4,462) Value For Money 4.3 (995) Value For Money 4.6 (3,353) Customer Service 4.3 (838) Customer Service 4.6 (3,035) ## NordVPN alternatives [4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) [4.4 (4,462)](https://www.capterra.com/p/648/Norton-Security/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/648/Norton-Security/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Highest Rated [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,517)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [View all alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) ## FAQs about NordVPN Overview ### What problems does NordVPN solve? NordVPN solves unsafe browsing on public Wi-Fi, exposure of business data during remote work, malware and tracker risks, and geo-restrictions that block market research or region-specific content. Remote teams, freelancers, marketers, developers, and travelers benefit most from its fast server switching, kill switch protection, and simple multi-device setup. Answer based on 738 reviews Overview ### Which roles and teams benefit most from NordVPN? NordVPN is most used by business owners, executives, and managers who need secure remote access, privacy, and safer browsing across distributed work. Software engineers, developers, and IT teams rely on it to protect connections, test access by region, and secure sensitive data, while freelancers, consultants, students, and educators use it for private research and public Wi-Fi protection. Answer based on 1393 reviews Overview ### What company size and industries is NordVPN built for? NordVPN is built primarily for small businesses, which make up 71% of reviewers, with Information Technology and Services leading at 10%. It also serves enterprise organizations at 17% and midsize businesses at 12%, with additional adoption in Computer Software at 9% and Marketing and Advertising at 5%. Answer based on 1394 reviews Features and Usability ### What are the key features of NordVPN? NordVPN includes core VPN features like encrypted connections, access controls, and network security, plus reviewer-cited features such as Quick Connect, a large country server network, kill switch, and specialty servers for P2P, Double VPN, Onion Over VPN, and Dedicated IP. Threat Protection adds ad, malware, and phishing blocking. Answer based on 730 reviews Pricing ### How much does it cost and what fees or limitations are included? NordVPN starts at $11.99/month for the Basic plan, with lower effective rates of 4.99 monthly on annual billing and 3.29 monthly on two-year billing. Reviewers often call long-term pricing affordable and good for multiple devices, but many say month-to-month and renewal pricing feel expensive. Some also mention a 7-day free trial. Answer based on 469 reviews Integrations ### Which third-party tools and platforms does NordVPN integrate with? NordVPN integrates with Google Chrome and Firefox through browser extensions, and reviewers also mention Android 11 and NordPass Business alongside its setup. The most consistently referenced third-party connections center on web browsing and password management, with Chrome and Firefox appearing most often in day-to-day use. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on NordVPN? NordVPN is generally quick to onboard for everyday users, with many reviewers describing setup and daily use as easy after initial guidance. Beginners and less technical users may need more time, especially for setup and configuration. Training options include in-person sessions, live online training, videos, and documentation. Answer based on 13 reviews Getting Started and Support ### What customer support options does NordVPN offer, and how do users rate the experience? NordVPN offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, professional, and helpful, especially via live chat, but some report inconsistent email responses, occasional slow follow-up, and frustration with billing or account resolution. Answer based on 108 reviews Security ### How does NordVPN handle data security and access control? NordVPN protects data with encrypted connections, including double encryption through Double VPN, a kill switch, no-logs policies, IP masking, threat blocking for ads and malware, and optional two-factor authentication. Reviewers also mention router-level encryption and secure cloud storage, though some note a past breach, occasional instability, and that kill switch must be enabled. Answer based on 403 reviews ## Who uses NordVPN? Based on Capterra reviews from the past 3 years ## Pros and Cons Secure and private web experience 94% positive reviews out of 126 Most reviewers find internet browsing is safer, more private, and allows access to restricted content securely. Gabriel M. Insurance Salesmen, 1 employee. "It allows me to browse the web in a safe and secure manner" Inconsistent connection speeds 47% negative reviews out of 256 Some reviewers describe performance and speed as variable, with slowdowns and lag depending on server location. Samuel K. Web Designer and Business Owner, 2 - 10 employees. "Some servers seem to have congested users than others so you might not enjoy high loading speed when browsing using certain IP address. Although the connection is not always slow, it affects our experience when using NordVPN." Effortless setup and operation 95% positive reviews out of 112 Most reviewers describe ease of use as a key benefit, highlighting straightforward setup and daily operation. Connection stability concerns 56% negative reviews out of 173 Some reviewers report bugs and issues like unexpected disconnections, app glitches, and occasional reconnection difficulties. antonello B. cultivator , 11 - 50 employees. "crashes a lot , if you leave it on over 30 minutes it'll just stop." Intuitive cross-platform interface design 95% positive reviews out of 106 Most reviewers indicate the user interface is modern, visually appealing, and easy to navigate across devices. Frequent login interruptions 57% negative reviews out of 69 Some reviewers indicate account and login require repeated authentication, password changes, and occasional access issues. ## Features AI summary Based on 2,283 VPN reviews Capterra data shows that buyers of computer security software rank the following features as their top priorities: - **Data Security** (**53%** of reviewers rated this feature as critical) - **Threat Response** (**55%**) - **Anti Virus** (**60%**) NordVPN supports **Data Security** and **Threat Response**, giving businesses tools to protect sensitive information and respond to security issues more effectively. However, it does not include **Anti Virus**. Instead, it offers other important features that reviewers also value, such as **Real-Time Monitoring** (**50%**) and **VPN** (**53%**), helping businesses maintain visibility into potential risks and secure internet connections for employees and distributed teams. Data Security 4.8 (103) 67.96% of 103 reviewers that rated this feature as important or highly important With NordVPN’s data security capabilities, you get robust encryption and privacy safeguards that protect your information from hackers and trackers. Reviewers appreciate the consistent protection, advanced protocols, and peace of mind, especially when using public Wi-Fi or handling sensitive data. Threat Response 4.5 (85) 62.35% of 85 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm VPN 4.7 (406) 67.73% of 406 reviewers that rated this feature as important or highly important NordVPN offers a wide selection of global servers, strong privacy, and seamless IP masking for secure browsing and accessing geo-restricted content. Users think the VPN is easy to use, reliable, and fast, though some mention occasional slowdowns or blocked sites. Real-Time Monitoring 4.5 (115) 54.78% of 115 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Firewalls 4.5 (291) 59.45% of 291 reviewers that rated this feature as important or highly important NordVPN’s firewall tools, including customizable rules and features like Kill Switch, help you block unsafe traffic and prevent unauthorized access. Reviewers indicate these firewalls add a valuable security layer, though a few mention they can sometimes block needed connections. Reporting/Analytics 4.3 (196) 43.37% of 196 reviewers that rated this feature as important or highly important With reporting and analytics, you can monitor data usage, network activity, and threats in real time. Some reviewers find these tools helpful for tracking security and device status, while others wish for more detailed analytics or reporting options. NordVPN 17 features Define levels of authorization for access to specific files or systems Track and report on everything that happens within the system or network Identify and respond to security threats to developed applications Verify the identity of users/devices to enable secure access With NordVPN’s data security capabilities, you get robust encryption and privacy safeguards that protect your information from hackers and trackers. Reviewers appreciate the consistent protection, advanced protocols, and peace of mind, especially when using public Wi-Fi or handling sensitive data. Convert data into a code for security NordVPN’s firewall tools, including customizable rules and features like Kill Switch, help you block unsafe traffic and prevent unauthorized access. Reviewers indicate these firewalls add a valuable security layer, though a few mention they can sometimes block needed connections. Observe and track the demand, usage, progress or quality of a system, product, or user Set up and configure network resources to make them accessible for authorized users, devices and servers Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources NordVPN’s policy management gives you clear, easy-to-understand privacy policies and customizable options. Reviewers appreciate the transparency, strict no-log policy, and straightforward controls, making it simple to manage privacy and understand what’s being protected. Active monitoring of systems, applications, or networks With reporting and analytics, you can monitor data usage, network activity, and threats in real time. Some reviewers find these tools helpful for tracking security and device status, while others wish for more detailed analytics or reporting options. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm NordVPN offers a wide selection of global servers, strong privacy, and seamless IP masking for secure browsing and accessing geo-restricted content. Users think the VPN is easy to use, reliable, and fast, though some mention occasional slowdowns or blocked sites. Features 4.6 (1,391) 4.6 Based on 1,391 reviews ## Pricing Value for money 4.3 (995) [View pricing plan details](https://www.capterra.com/p/166743/NordVPN/pricing/) Basic $11.99 Flat Rate,Per Month It includes: - 24/7 Support - Ad Blocker - Browser Extensions - Malware Protection - Maskyour IP - Multi-Factor Authentication - No Data Leaks - Private DNS - Protect Your Data - Secure Internet - Tracker Blocker - Uninteruppted Streaming - Watch and Download - Works on Any Device Value for money 4.3 (995) 4.3 Based on 995 reviews ## Integrations [ Google Chrome](https://www.capterra.com/p/228985/Chrome/) ## Support, customer service and training options Customer Service 4.3 (838) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (838) 4.3 Based on 838 reviews ## User reviews Overall rating 4.6 Based on 1,395 reviews Filter by rating 5(972) 4(346) 3(51) 2(13) 1(13) Mentioned topic Sorted by most recent Alex M. System Administrator Accounting ### "Reliable VPN with Strong Privacy and Easy-to-Use Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2026 Overall, my experience with NordVPN is positive. It is easy to use, provided reliable and secure connections, and generally maintained good browsing speeds. The wide range of server locations and privacy features are useful, although the pricing felt a little high after the promotional period. Pros I liked most about NordVPN because it is fast and reliable connection, easy-to-use interface, and strong privacy features. It was simple to connect to servers in different locations while maintaining good browsing speeds. Cons The subscription price can feel relatively expensive, especially after promotional pricing ends. Some servers could also occasionally be slower or require reconnecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Frank P. Owner Computer Networking ### "Non existent customer service " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2026 I paid to renew my subscription but it was not activated and I couldn't figure out how to use their website. Pros I don't like Nord VPN at all. I'm going back to another service that has live HUMAN agents to speak with and an 800 number. Cons No customer service number to speak with a live agent. Their website was confusing to me. I paid to renew my subscription but i couldn't figure out how to activate it. Switched from [PC Matic PRO](https://www.capterra.com/p/254435/PC-Matic-PRO/) I didn't like a feature of PC Matic but now I will go back to PC Matic because they have a customer service 800 number. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User SRE Computer & Network Security ### "NordVPN Fast and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 2, 2026 Pros A very intuetive dashboard, connects within 1 second, speed of internet doesn't drop, great value for money Cons When you are connected via the VPN it can still be detected The app looks a bit too crowded with features that are not necessarily needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lance C. Solution Architect Information Technology and Services ### "Flexible VPN with Smart TV and Firestick app" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 Pros Ability to download app to smart TV, phone, computer, firestick, and other devices. Ability to connect to servers in almost any country. Cons App auto-logs out on smart TV and requires a lengthy 2-step verification process to log back in, which is a hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Peter B. vCISO Hospital & Health Care ### "Great for personal use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2026 great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion. Pros So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price. Cons Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Cameron T. IT Service Desk Analyst Financial Services ### "The Best VPN There Is!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Will B. Co-Founder Arts and Crafts ### "Superb and reliable VPN which doesn't slow you down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 20, 2026 A reliable and secure VPN which works hard to keep all your devices safe online, when abroad or using public wifi. It also looks out for dodgy websites which is super helpful and keeps your business data secure. Pros NordVPN is an amazing and trustworthy VPN which can be bundled with a variety of other Nord Products seamlessly. This VPN is advertised widely and supported by a range of brilliant content producers on YouTube, who vouch for its usefulness when travelling abroad or on public wifi. I too enjoy how secure it makes you feel when surfing the web or entering password information. Cons The free trial is very useful but it should be made clearer that it is for the yearly subscription. The aggressive discounts also skew the real pricepoint, but I understand this is just a marketing decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tony N. Operations Facilities Services ### "Easy to use and reliable VPN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 29, 2025 Pros I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing. Cons The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2026 Hello, Tony! Thank you for your review, appreciate it a lot! AN Anonymous User OTP Interpreter Outsourcing/Offshoring ### "NordVPN is reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2025 Overall NordVPN has been a very good software to ensure I get stable (most of the time) connection while protecting myself. Pros I love how easy it is to turn the vpn on and have options of so many different locations to choose from. Cons On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Philip M. Branch Manager Facilities Services ### "Great VPN that is easy to plug and play." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 7, 2025 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166743/NordVPN/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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