FeedbackExpress vs SMS Reviews: Which is a better fit?

FeedbackExpress has some notable features that other tools don’t have and this is what makes it an Amazon merchant’s first love. Supports several Amazon marketplaces, I guess all of them.

Once you start to get a lot of feedback the sellers start to block your emails so most of your emails are wasted.

I like the same features with this as I do as the Repricer in that the ease of use on the website is astounding. Also the customer service is faultless and they recommended a template for me to use.

It doesn't have built in capabilities to get notified of negative PRODUCT reviews, only negative seller feedback.

When you are a new seller i think this gives you a huge boost in the right direction to getting the buy box more often as it makes you more attractive to buyers.

Sometimes when entering items to the blacklist, it can seem to get stuck on some as if they were previously entered, but were actually just entered.

The ease of use and customer service along with the low price and benefit to new sellers and private label sellers make this app one of the best out there.

What if the review is negative. It should add more features and analytics that will let users manage feedback.

Abhisek A

Associate Director

It has been great and successful experience. We have not only sequenced and ran many campaigns, but also increased our penetration rate.

It doesn't port all information over to Salesforce, for example phone numbers I collect are lost when ported to salesforce.

The product is extremely easy to use, and the integration process was very straightforward. Overall, I've been very pleased with Outreach and would definitely recommend it to other businesses.

Sometimes it can get a bit cluttered but that is mostly a user error issue.

Abhisek A

Associate Director

The best thing about Outreach is its email deliverability and spam/bounced email reduction. We are now able to send message to our prospects' inbox by the help of a more trustworthy system.

Blake B

Director of Operations

I don't like that it can't be automatically connected to our CRM software at this time.

I love how outreach keeps me organized and on top of my tasks. It allows me to see what happened in previous tasks and how long ago I contacted someone.