---
title: "Compare SuiteDash vs Dynamics 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare SuiteDash and Dynamics 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/154949-157279/SuiteDash-vs-Dynamics-365"
page_type: "comparison"
language: "en"
---

# SuiteDash vs Dynamics 365 Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SuiteDashDynamics 3652/4 selected

[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)[4.8 (633)](https://www.capterra.com/p/154949/SuiteDash/reviews/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[## SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)[4.8 (633)](https://www.capterra.com/p/154949/SuiteDash/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.9

Functionality

4.8

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [633 reviews](#user-reviews)

Positive

616

Neutral

11

Negative

6

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,858 reviews](#user-reviews)

Positive

5,169

Neutral

553

Negative

136

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,120 reviews from business management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Real-Time Data

NA

Collaboration Tools

4.9

API

5.0

Accounting

4.0

Client Management

4.9

70%Fit

Missing features

Feature ratings

Real-Time Data

4.5

Collaboration Tools

4.5

API

3.9

Accounting

4.4

Client Management

NA

User satisfaction

User satisfaction

4.8

User reviews[633](https://www.capterra.com/p/154949/SuiteDash/reviews/)

Ease of use

4.6

Functionality

4.8

Value for money

4.9

Customer support

4.8

User satisfaction

4.4

User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Ideal for small to medium-sized businesses seeking an consolidated, customizable platform to manage CRM, projects, billing, and client portals efficiently, improving overall workflow and productivity.

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## User reviews

Pros & cons

Benjamin H.

CEO

> "Being able to handle CRM, client portals, invoicing, and automation in a single system is definitely a big advantage, especially for agencies that..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7128048)

Matthew F. C.

President

> "Honestly, the ticketing system feels like it lives in its own universe. While the rest of SuiteDash is built around automation and integration, the..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7145236)

RP

Roberto P.

Founder

> "What stands out most for me is having project management, task tracking, client access, file sharing, collaboration, and communication all handled..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7127942)

RP

Roberto P.

Founder

> "My only real drawback with the platform is the lack of support for multiple currencies, especially the South African Rand."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7127942)

Proinsias M.

Systme Manager

> "I liked the Helpdesk tool, Invoicing, creating forms that I can put on my workpress sites that create a client account and the Circles tool. "

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7123987)

Benjamin H.

CEO

> "Some parts of the interface also feel a bit clunky and inconsistent, which slows things down during daily use."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7128048)

Nagur B.

Marketing Consultant

> "The branded client portals and mobile app improved our client experience clients appreciated having a single place to access files, invoices,..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

Nagur B.

Marketing Consultant

> "Occasional performance lag: Large accounts or complex automations sometimes slow page loads"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

JS

Justin S.

Ceo

> "The ability to fully sync branding (down to specific hex codes) across the portal ensures a seamless experience that looks like an enterprise-grade..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122588)

Nagur B.

Marketing Consultant

> "Cluttered interface in places: Some screens feel busy and can be confusing until you’re familiar with them"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

JS

Justin S.

Ceo

> "Scalability: The architecture allows a one-person operation to appear much larger and more organized, especially when leveraging the higher tiers..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122588)

János Z.

Owner

> "I'm using it from Europe—maybe that's why—but sometimes it freezes and doesn't respond quickly enough."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7147996)

WA

Wiyao A.

Owner

> "Being able to tie CRM, projects, and billing together in one system gives us a clear view of where each client is in our process."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126023)

Benjamin H.

CEO

> "The onboarding process isn’t very intuitive, and it takes a significant amount of time to fully understand how everything connects."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7128048)

Steven P.

Owner

> "It has features to support payments from your clients and it really makes supporting your clients easier once you have created the proper workflows."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7135640)

Juan M.

Director of Operations

> "In doesn't integrate with our phone system."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122784)

William J.

Senior Manager

> "Having one system to manage clients, projects, communication, and deliverables has made a noticeable difference in both efficiency and visibility."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

MB

Michael B.

Program Manager

> "overall, the amount of time it would have taken to set up 3 different tools and the cost associated with licensing and integration was 8-10 times..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6285326)

Nagur B.

Marketing Consultant

> "It’s a strong fit for small-to-medium businesses that want a single, scalable platform rather than stitching multiple specialized apps together."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

RC

Roy C.

Director

> "Interface is a bit clunky and complex."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6683840)

JR

Joseph R.

Owner

> "I am using it to build out complex dashboards for my clients that integrate numerous other tools into one easy to use portal."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7139694)

VP

Vikas P.

Director

> "I had a client user test and and it was not really user friendly."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6695643)

MH

Melissa H.

CEO

> "SuiteDash's White Label and Customization features really allows the buyer to make the platform your own."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7139249)

Dr. Ananthashai V.

Cto

> "Even though its feature-rich it is very confusing for a new user, may take sometime to understand if you are using it for the first time, still you..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6279904)

RP

Roberto P.

Founder

> "I have not fully explored the LMS features yet, but I can already see real value there, especially for businesses that rely on SOPs and structured..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7127942)

DK

Deyan K.

Founder

> "For me, I wanted some CRM with Client portal features, but the client portal functionalities were not versatile enough, and the CRM with marketing..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4722905)

BD

Bianca D.

OWNER TAX PREPARER

> "Its customization options allow me to tailor the experience for my clients, ensuring professionalism and efficiency throughout the tax preparation..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6659140)

DC

David C.

Co-Founder and CEO

> "Mildly challenging to set up as the admin."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6660826)

AW

Alex W.

Director

> "Excellent selection of tools for small and growing businesses such as invoicing, time tracking, project tracking, email drip and marketing,..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6662161)

BE

Bonita E.

Owner

> "The refresh time is a bit slow."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6263127)

Sarah M.

Communications Officer

> "I love the customisable dashboards, robust project management tools and comprehensive client relationship management functionalities; SuiteDash has..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6665954)

SB

Summer B.

Owner

> "Sometimes it can have slowness."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6103934)

GS

Grace S.

Dog Trainer

> "I loved the ability to create workflows with almost endless customizations."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7184093)

TG

Tyler G.

Owner

> "SuiteDash has made some improvements over the past year to improve load times within their app, but its still one of the slowest services I use."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4968823)

AC

Alan C.

MyLIMS Expert

> "There are plenty of learning resources in the SuiteDash system like "Lifesaver," SuiteDash Academy, YouTube Channels, etc., which is super helpful,..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6664169)

DK

Deyan K.

Founder

> "The visual design of the platform is really not up to 2023 standards, feels 10 years old and there's just so, so much text everywhere."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4722905)

KR

Kai R.

CEO

> "They can log in, see their projects, approve stuff, and send messages all in one place. Plus, I could brand it with my company's colors and logo -..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6793990)

KL

Kara L.

CEO

> "Frustration on my team is at an all time high as we stopped over and over in our efforts to create systems and are forced to reach out to tech..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#SoftwareAdvice___4945985)

William J.

Senior Manager

> "It’s not about replacing every best-in-class tool—it’s about creating a cohesive environment where everything works together."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

VR

Verified Reviewer

Marketing Director

> "Too bulky, too much work to set-up, quite slow. And cannot integrate with other software as they don't have a public API."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4612813)

KK

Koen K.

Webdesigner

> "At first, this tool felt overwhelming, but after investing the necessary time, I was able to customize the portal to meet all my requirements and..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6797768)

AF

Andrew F.

Owner and Web Developer

> "Don't get me started on the automations!"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6302741)

Richard I.

Executive Director

> "I love the ways I can customize it to my needs instead of having to fit to the working of the tool itself."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7131549)

KL

Kara L.

CEO

> "This increases the confusion and all of my tech/automations team are begging me to go back to HighLevel."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#SoftwareAdvice___4945985)

AC

Alan C.

MyLIMS Expert

> "The extreme white labeling features of SuiteDash are allowing us to brand our domain and make it look professional to the customer."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6664169)

CV

Christian V.

CEO

> "Having so many features the learning curve is not so quick, moreover, there is no automated translation in a different language, even if every..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3471075)

William J.

Senior Manager

> "Instead of reacting to scattered information, I’m able to operate with a more structured and proactive approach."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

LC

Leone C.

Web designer

> "I have 200Mbs speed broadband.. and its still slow."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3907794)

Nagur B.

Marketing Consultant

> "Responsive support & frequent updates: Helpful customer service and steady feature improvements based on user feedback"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

AM

April M.

Owner

> "It takes a while to set up and I’m still working my way through it."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4995068)

William J.

Senior Manager

> "Overall, SuiteDash has helped me move away from a fragmented toolset and toward a more integrated, system-driven approach."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

LC

Leone C.

Web designer

> "Secondly, the UI is old... ugly... hard to use... and slow."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3907794)

Michael K.

President

> "Yes, it takes configuration time but it will save me and my staff 100's of hours over the next year. "

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122710)

ED

Erin D.

Project Manager

> "First of all, it is REALLY slow (takes about 5 seconds to switch views/pages) for a CRM, which they are apparently working on. "

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3230647)

KK

Koen K.

Webdesigner

> "SuiteDash is extremely customizable, allowing you to create multiple dashboards that reflect the current status of each project."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6797768)

AM

Adrienne M.

Virtual Executive Event Manager

> "One thing that we don't like is that you can not import documents created in other mediums, such as MS Word or Google docs and when you copy and..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2400046)

GS

Grace S.

Dog Trainer

> "I really like that there are so many support articles and the Suitebot that you can ask any random questions to."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7184093)

Lisa P.

Owner

> "That's always the downside to any tool that is this feature-rich."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3940021)

JR

Joseph R.

Owner

> "I've got it white labeled the way I want and working on building out my dashboards."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7139694)

Mike L.

Owner

> "The interface smacks of something made by someone who saw a CRM, and without much design experience, decided they wanted to do things differently."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3445553)

Ramzi K.

Consultant

> "The extreme white-label feature and customizable client portals are standout features that offer a professional touch."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6661440)

JO

Justin O.

Ceo

> "It sucks having to pay to meet with a specialist or ‘a wizard’ to walk through setup of certain aspects"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3810692)

EN

Eszter N.

CEO

> "It takes effort to configure properly, but after that it becomes an efficient operational hub."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7143658)

Mike L.

Owner

> "I'm rather heavily integrated with Suitedash, so upping and leaving is a big decision but I currently can't trust that they have my interests at..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3445553)

LP

Logou P.

Admin

> "It makes my boutique agency look like a Fortune 500 firm."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7135962)

KF

Kc F.

Admin

> "There are so many features, many of which are not intuitive (or 'opinionated') and there is a steep learning curve."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3475143)

János Z.

Owner

> "I had my fully branded client portal up and running within a weekend."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7147996)

LH

Lee H.

CEO

> "I hate it, I hate their team, and I want my REFUND!!!"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4440600)

Obinna A.

Digital Marketing Consultant

> "Honestly, SuiteDash has been a game changer for how I manage my clients and projects."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7127969)

Eric R. B.

Chief Product Officer

> "The CRM does not connect to email to capture regular interactions nor does it record all interactions without marking things manually."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2911396)

Michael K.

President

> "It's already saved me $1,000 in billing that I would have forgotten to bill."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122710)

VR

Verified Reviewer

General Manager

> "It does demand a bit of "first getting to know how it all works" for a non-techie to get going, as the high level integration and logistical flows..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2400727)

BL

Benjamin L.

Director

> "It has solid CRM and email marketing features; you can create websites and landing pages"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6663355)

VR

Verified Reviewer

CEO | Principle Resume Strategist - Expert in LinkedIn SEO, Personal Branding & Effective Resumes

> "I ended up leaving a voicemail and then received an email back about their inability to help me b/c they couldn't verify my identity although they..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2404031)

AW

Alfred W.

Owner

> "It was the best software purchase for our company in 2024, and we spent several thousand dollars during the year. But the search is now over, and..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6806612)

AsR

Andrés R.

Developer Engineer

> "The software does not provide an API yet, so it would be difficult to integrate a third-party software."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2396999)

VR

Verified Reviewer

CBO

> "They are very focused on making you look like the software is yours designed, to help your clients have a dashboard for their account."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6669229)

SJ

Sarah J.

Operations Manager

> "I truly don´t have any big issues at all using SuiteDash, if I had to point out some “negatives” it would simply be the fact that for a non-tech..."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2401098)

Richard I.

Executive Director

> "For us, this has been a game changer for delivering a better customer experience."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7131549)

JB

Jeannette B.

Entrepeneur

> "You can not track email stats."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2990935)

William J.

Senior Manager

> "Instead of reacting to scattered information, I’m able to operate with a more structured and proactive approach."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

Nagur B.

Marketing Consultant

> "Cluttered interface in places: Some screens feel busy and can be confusing until you’re familiar with them"

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7134899)

Irene K.

Owner

> "Furthermore, it is GDPR compliant which is crucial to me."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7068471)

RC

Roy C.

Director

> "Interface is a bit clunky and complex."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6683840)

NR

Nick R.

Founder

> "A great, well designed and user friendly support that i I wouldn’t ever want to be without."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7132392)

Mike L.

Owner

> "The interface smacks of something made by someone who saw a CRM, and without much design experience, decided they wanted to do things differently."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___3445553)

Glaiza O.

Founder

> "SuiteDash truly is my best friend for functionality in running my business smoothly and efficiently."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___6312808)

LsM

Luís M.

Founder

> "Honestly, I don't like the interface and the UX in some aspects of the app."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2396516)

William J.

Senior Manager

> "Overall, SuiteDash has helped me move away from a fragmented toolset and toward a more integrated, system-driven approach."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7126707)

Juan M.

Director of Operations

> "In doesn't integrate with our phone system."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7122784)

BT

Ben T.

Managing Director

> "Everything is integrated within the platform."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___7160319)

AsR

Andrés R.

Developer Engineer

> "The software does not provide an API yet, so it would be difficult to integrate a third-party software."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2396999)

Nguyen Van A.

Founder

> "SuiteDash is a multi-featured software that integrates many functions."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4809511)

VR

Verified Reviewer

CEO | Principle Resume Strategist - Expert in LinkedIn SEO, Personal Branding & Effective Resumes

> "Trying to connect with customer support was impossible."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2404031)

TB

Tj B.

Owner

> "I will have to say the integration and the fact you have all the tools for a business in one place is amazing."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___4812092)

TM

Tim M.

Business Developemtn

> "Nonexistent customer support."

[See full review](https://www.capterra.com/p/154949/SuiteDash/#Capterra___2581993)

[View Reviews](https://www.capterra.com/p/154949/SuiteDash/reviews/)

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Andrea L.

Innovation Manager

> "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Christopher V.

Human Relations

> "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Christopher V.

Human Relations

> "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Christopher V.

Human Relations

> "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MTA

Md Tabrez A.

Senior Associate

> "Sometimes the performance goes wrong, otherwise, all is good."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390)

AV

Alexandra V.

People Business Partner

> "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

Masud R.

owner

> "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646)

Dixit V.

Support Engineer

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623)

DY

Deniz Y.

Software Developer

> "You have to really invest some tutorial for using 100% of the features which I still can't."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856)

CD

Christian D.

Manager

> "However, I'm hopeful that it will get to that point with further investment from Microsoft."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SH

Shane H.

accounts

> "Some users also feel that they are paying for features they don't need or use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867)

TF

Tayo F.

Consultant

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219)

VR

Verified Reviewer

Administration

> "Having to pay a fee, as I am unemployed"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728)

Cristian S.

Especialista en marketing

> "Learning the platform and tools required a strong investment at the beginning, the results were immediate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217)

RM

Renaud M.

CCO

> "It was ok, but I fund the software to be too cumbersome to use efficiently"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185)

RW

Ray W.

Senior Consultwnt

> "Great product to be honest, many different modules. But very good user interface but can be costly for implementation."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

VK

Victor K.

Freelencer

> "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236)

AL

Andre L.

Program Manager

> "First, the interface is a bit clunky and unorganized."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848)

VH

Victor H.

CEO

> "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038)

JM

Justus M.

Freelancer

> "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

SB

Saurabh B.

Area Sales Manager

> "Interface is good for PC as well as Mobile."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995)

JM

Justus M.

Freelancer

> "Additionally, some users may find the user interface to be less intuitive compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

GN

Gabriel N.

Senior accounting officer

> "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

VR

Verified Reviewer

IT Infrastructure analyst

> "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

MM

Mary M.

Business Development

> "integration with some social media like whatsapp is missing"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MS

Manmohan S.

Manager

> "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124)

RD

Raymond D.

Client service Agent

> "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336)

CW

Cavan W.

SDR Leader

> "Mostly ok, frustrating and hard to keep up to date."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751)

AS

Adefemi S.

Customer service representative

> "I like it’s an all round application that makes tasks easy."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572)

KP

Karen P.

Quality Engineer

> "Changes to the out the box version can be difficult to make"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735)

NR

Nilisha R.

Compensation specialist

> "Very easy to use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

WL

Warren L.

General Manager

> "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899)

DT

Doreen T.

Service Manager

> "Also, it is easy to get overwhelmed by all the options."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994)

LD

Linus D.

Marketing Director

> "Dynamics 365 has a significant customer support players, and this resolves challenges that occur."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881)

IN

Isaiah N.

Digital sales manager

> "Its customer support is slow at times and one is forced to wait for long"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377)

TW

Toshia W.

Owner

> "It has a amazing support system build in."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696)

RC

Ryan C.

Operations Manager

> "Expensive but all good until there is an issue as customer support won't help"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713)

Mirza S.

Software Tester

> "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685)

JP

Jesus P.

IT MANAGER

> "Technical support was difficult and implementation was difficult"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967)

AC

Anil C.

Educator

> "Provides personalized connected service and better support across channels. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375)

VR

Verified Reviewer

App integrations specialist

> "Poor support on mac."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

## User interface

[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)

4.85 (633)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,858)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Activity Dashboard

120

Important

SuiteDash

31/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/154949/SuiteDash/#features)

Dynamics 365

Top features

34/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

### Recognition

SuiteDash is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Business Management Software (2026) 

Best Value Business Management Software (2024) 

Best Value Business Management Software (2023) 

Best Value Business Management Software (2022) 

No recognitions have been awarded to Dynamics 365

### Deployment & support

SuiteDash

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SuiteDash

-   By SuiteDash
-   Located in United States
-   Founded in 2012

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

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vs

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4.1

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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Ease of Use

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[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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Features

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4.1

Ease of Use

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Contact vendor for pricing

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