# Samsara Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Samsara Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Samsara Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/155019-167543/FMS-vs-Samsara-for-Fleets-0-00-6-23

---

# 

 Samsara Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 15, 2025

Written byOlivia Montgomery

Olivia Montgomery

Associate Principal Analyst

Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloo...

[See bio & all articles](https://www.capterra.com/resources/author/omontgomery/)

Associate Principal Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Olivia Montgomery](https://www.capterra.com/resources/author/omontgomery/)

Associate Principal Analyst

Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloomberg, CIO Dive, and TechRepublic, as well as in podcasts, such as The Digital Project Manager.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Samsara

Samsara Overview:

### Key takeaways

Insights from verified Capterra reviews

Samsara is fleet management software that helps businesses in transportation and construction monitor assets, improve safety, and stay compliant. It stands out for real-time GPS tracking and video-based driver coaching. Users value its intuitive dashboard but report issues with billing and support. A 2025 update added AI-powered incident detection and automated coaching workflows.

### Our verdict

Samsara offers strong value for businesses that prioritize fleet visibility and safety automation. Its real-time monitoring and AI-powered alerts allows teams to respond faster and reduce risk. However, buyers should expect limited flexibility in contract terms and inconsistent support experiences. While the platform delivers operational gains, users may need to invest time navigating billing and service issues.

Overall rating

Based on 938 user reviews

Reviews sentiment

Positive

90%

Neutral

3%

Negative

7%

Pros & cons

Accessible and user-friendly system

Accurate live fleet monitoring

Frequent software glitches

Complex and frustrating billing

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Samsara?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.samsara.com&name=Samsara)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Samsara

4.5 (938)

VS.

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (938)

Ease Of Use

4.4 (1,687)

Value For Money

4.3 (874)

Value For Money

4.2 (1,553)

Customer Service

4.2 (885)

Customer Service

4.4 (1,624)

## Samsara alternatives

Samsara may not suit every team, especially those seeking simpler interfaces, more flexible dispatch tools, or different pricing structures. Explore other fleet management options that better align with your operational style or integration needs.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/)

Starting price

Contact vendor for pricing

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)

[4.8 (261)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Starting price

$13.95

Per User, Per Month

[Learn More](https://www.capterra.com/p/197399/One-Step-GPS/)

[View all alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

## Who uses Samsara?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Accessible and user-friendly system

95% positive reviews out of 138

Most users report ease of use, quick setup, and straightforward learning curve for both web and mobile.

Frequent software glitches

65% negative reviews out of 115

Some reviewers describe recurring bugs, slow updates, connectivity problems, and inconsistent data synchronization.

Weston W

Operations Supervisor - Analytics, 10,001+ employees.

"There were also some bugs on this screen that prevented me from completing an exporting schedule."

Accurate live fleet monitoring

95% positive reviews out of 75

Most reviewers find real-time tracking reliable, providing instant location updates and valuable operational insights.

Manuel C

Assets Coordinator, 51 - 200 employees.

"real-time tracking and detailed analytics that make managing operations more efficient."

Complex and frustrating billing

84% negative reviews out of 50

Most users report billing and payment issues, including contract confusion, unexpected charges, and poor support.

Dawn G

CFO, 11 - 50 employees.

"They can't do anything about helping with getting the auto-renewals stopped, which I never knew anything about. "

Intuitive and streamlined platform

97% positive reviews out of 70

Most reviewers describe user interface as intuitive, modern, and easy to navigate for daily operations.

Unreliable alert notifications

57% negative reviews out of 35

Some users say alerts and notifications are delayed, inaccurate, difficult to customize, or inconsistently triggered.

Jeff J

Systems Engineer, 51 - 200 employees.

"The lack of having the ability to customize the alerts more."

## Samsara's interface

Users describe Samsara’s interface as clean and easy to navigate, especially for dispatching and tracking tasks. The dashboard layout supports quick access to driver data and reports, though some reviewers mention friction with search functionality and page organization.

2+

Olivia Montgomery

Associate Principal Analyst

You’ll likely find Samsara’s dashboard efficient for daily fleet tasks, but expect occasional hiccups when searching for specific data or navigating nested pages. Reviewers say setup takes time, but once configured, dispatchers and admins rely on it heavily for real-time decisions.

Ease of Use

4.5 (938)

4.5

Based on 938 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Olivia Montgomery

Associate Principal Analyst

Samsara’s top-rated features work together to give teams real-time control over fleet operations, from tracking and monitoring to safety alerts and video documentation. This combination reduces guesswork and enables faster, more informed decisions on the road.

Features

4.4 (938)

4.4

Based on 938 reviews

The Samsara features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Vehicle tracking

4.5 (321)

321 reviewers rated this feature

Enables precise, real-time location updates for vehicles, helping teams verify stops, optimize routes, and respond to emergencies. Reviewers highlight its value for customer service and dispute resolution, though some mention occasional GPS inaccuracies.

Real-time monitoring

4.5 (400)

400 reviewers rated this feature

Provides instant visibility into fleet operations, driver behavior, and equipment status. This feature supports rapid decision-making and safety interventions, with reviewers noting its impact on compliance and operational efficiency.

Location tracking

4.5 (100)

100 reviewers rated this feature

Offers reliable updates for dispatching, asset management, and confirming arrival times. Users appreciate the mobile access and ability to track trailers, though connectivity issues can arise if the system is unplugged.

GPS

4.4 (300)

300 reviewers rated this feature

Supports route planning, ETA updates, and theft recovery with accurate location data. Integration with Garmin and live tracking links adds flexibility, though some users report mapping errors and non-truck route suggestions.

Audio/video recording

4.4 (24)

24 reviewers rated this feature

Captures footage for safety reviews and incident documentation. While not all users rely on this feature daily, those who do value its role in coaching and accountability.

Alerts/notifications

4.3 (152)

152 reviewers rated this feature

Sends real-time alerts for safety events, maintenance needs, and policy violations. Customization by region or event type is appreciated, though some users report alert overload or reliability issues.

Route optimization

2.7 (60)

60 reviewers rated this feature

Reviewers say the feature lacks flexibility for service-based routing and often suggests impractical paths. Some teams bypass it entirely due to manual routing needs or integration gaps with their ERP systems.

Customer database

2.8 (26)

26 reviewers rated this feature

Many reviewers report not using this feature at all, citing reliance on external systems. Others mention it lacks depth for managing customer records or integrating with broader CRM workflows.

Inventory management

3.0 (25)

25 reviewers rated this feature

Users often rely on other tools for inventory tracking, noting Samsara’s limited support for trailer data, permits, and asset-specific attributes. Some mention it’s not suitable for complex fleet setups.

Shipment tracking

3.3 (39)

39 reviewers rated this feature

While basic tracking is available, reviewers say it lacks the granularity needed for logistics-heavy operations. Several teams use separate systems for shipment visibility and proof-of-delivery.

Dispatch management

3.3 (126)

126 reviewers rated this feature

Reviewers highlight that dispatching is often handled outside Samsara due to limited functionality for LTL (less-than-truckload) workflows. Some mention that the interface is not optimized for dynamic fleet coordination.

Mobile experience management

0 reviewers rated this feature

Enables centralized control of mobile devices and Samsara apps used by drivers and field teams.

Connected forms

0 reviewers rated this feature

Allows teams to digitize custom workflows like safety inspections, incident reports, and equipment checklists.

Driver training courses

0 reviewers rated this feature

Lets admins assign self-guided training modules through the Samsara Driver App.

Advanced routing and dispatch settings

0 reviewers rated this feature

Offers customization for dispatch workflows, including route logic and driver assignment.

AI multicam

0 reviewers rated this feature

Adds up to four HD cameras for a 360° vehicle view and real-time alerts for nearby hazards like pedestrians and cyclists.

Weather intelligence overlay

0 reviewers rated this feature

Integrates live weather data into dashboards to alert teams of fire risks, heavy rain, and other threats.

Connected wearable

0 reviewers rated this feature

A durable, long-battery device that helps protect frontline workers by detecting falls and triggering emergency alerts.

AI-powered maintenance insights

0 reviewers rated this feature

Uses sensor data and historical trends to predict failures and reduce unplanned downtime.

All key features (93)

Define levels of authorization for access to specific files or systems

86.67% of 15 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

66.67% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

81.48% of 27 reviewers that rated this feature as important or highly important

Offers customization for dispatch workflows, including route logic and driver assignment.

0 reviewers rated this feature

Adds up to four HD cameras for a 360° vehicle view and real-time alerts for nearby hazards like pedestrians and cyclists.

0 reviewers rated this feature

Uses sensor data and historical trends to predict failures and reduce unplanned downtime.

0 reviewers rated this feature

Sends real-time alerts for safety events, maintenance needs, and policy violations. Customization by region or event type is appreciated, though some users report alert overload or reliability issues.

152 reviewers rated this feature

Application programming interface that allows for integration with other systems/databases

57.14% of 7 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

70.00% of 30 reviewers that rated this feature as important or highly important

Captures footage for safety reviews and incident documentation. While not all users rely on this feature daily, those who do value its role in coaching and accountability.

24 reviewers rated this feature

A record of all activities within the system, including user access, changes made, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

0% of 0 reviewers...

Find, compare, and select the most time/cost-effective freight carrier

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

82.71% of 214 reviewers that rated this feature as important or highly important

Allows teams to digitize custom workflows like safety inspections, incident reports, and equipment checklists.

0 reviewers rated this feature

A durable, long-battery device that helps protect frontline workers by detecting falls and triggering emergency alerts.

0 reviewers rated this feature

Many reviewers report not using this feature at all, citing reliance on external systems. Others mention it lacks depth for managing customer records or integrating with broader CRM workflows.

26 reviewers rated this feature

Store and organize information about customers and previous interactions

75.00% of 4 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

70.37% of 27 reviewers that rated this feature as important or highly important

Graphical representation of data

50.00% of 2 reviewers that rated this feature as important or highly important

Reviewers highlight that dispatching is often handled outside Samsara due to limited functionality for LTL (less-than-truckload) workflows. Some mention that the interface is not optimized for dynamic fleet coordination.

126 reviewers rated this feature

Store, manage, and track all electronic documents in a centralized location

62.50% of 8 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

0.00% of 1 reviewers that rated this feature as important or highly important

This aspect helps you monitor driver safety, compliance, and performance. Reviewers appreciate tracking hours, behavior, and receiving alerts for coaching, but some find the interface confusing and wish for easier access to driver files and reminders for expirations.

86.19% of 268 reviewers that rated this feature as important or highly important

Lets admins assign self-guided training modules through the Samsara Driver App.

0 reviewers rated this feature

Transfer of data from one computer system to another

0% of 0 reviewers...

Coordinate emergency medical response

100.00% of 2 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

81.02% of 137 reviewers that rated this feature as important or highly important

Management of commercial motor vehicles for work-related purposes

0.00% of 1 reviewers that rated this feature as important or highly important

Intended to be used by freight brokers and logistics companies

0% of 0 reviewers...

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

0% of 0 reviewers...

Monitor fuel consumption and optimize fuel usage

40.00% of 5 reviewers that rated this feature as important or highly important

Monitor and track fuel consumption and costs

0.00% of 2 reviewers that rated this feature as important or highly important

Virtual perimeter for a real-world geographic area

60.00% of 10 reviewers that rated this feature as important or highly important

Visualize locations on a map

50.00% of 2 reviewers that rated this feature as important or highly important

Determines the location of a device using GPS or an IP address

56.90% of 58 reviewers that rated this feature as important or highly important

Integration with geographic information systems

66.67% of 3 reviewers that rated this feature as important or highly important

Supports route planning, ETA updates, and theft recovery with accurate location data. Integration with Garmin and live tracking links adds flexibility, though some users report mapping errors and non-truck route suggestions.

300 reviewers rated this feature

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

100.00% of 1 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

84.27% of 89 reviewers that rated this feature as important or highly important

International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers

0% of 0 reviewers...

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

66.67% of 9 reviewers that rated this feature as important or highly important

Users often rely on other tools for inventory tracking, noting Samsara’s limited support for trailer data, permits, and asset-specific attributes. Some mention it’s not suitable for complex fleet setups.

25 reviewers rated this feature

Software designed for kindergarten through 12th grade schools

0% of 0 reviewers...

Track driver locations on a map in real time

94.44% of 18 reviewers that rated this feature as important or highly important

Offers reliable updates for dispatching, asset management, and confirming arrival times. Users appreciate the mobile access and ability to track trailers, though connectivity issues can arise if the system is unplugged.

100 reviewers rated this feature

Manage, maintain and track the performance of assets and equipment

42.86% of 7 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

77.50% of 40 reviewers that rated this feature as important or highly important

Log miles driven for tax deduction or reimbursement purposes

61.98% of 121 reviewers that rated this feature as important or highly important

Mobile access lets you track vehicles, communicate, and manage fleet tasks from anywhere. Some users say it's convenient for on-the-go monitoring and driver communication, but others report limited admin capabilities, frequent logins, and occasional connectivity problems.

78.53% of 354 reviewers that rated this feature as important or highly important

Access the system via a mobile application

83.33% of 6 reviewers that rated this feature as important or highly important

Enables centralized control of mobile devices and Samsara apps used by drivers and field teams.

0 reviewers rated this feature

Observe and track the demand, usage, progress or quality of a system, product, or user

97.22% of 36 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0.00% of 4 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

16.67% of 6 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

50.00% of 2 reviewers that rated this feature as important or highly important

Receive data and information in real time

88.89% of 9 reviewers that rated this feature as important or highly important

Provides instant visibility into fleet operations, driver behavior, and equipment status. This feature supports rapid decision-making and safety interventions, with reviewers noting its impact on compliance and operational efficiency.

400 reviewers rated this feature

Notifications that are delivered to users as soon as an event occurs

77.70% of 139 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

58.33% of 36 reviewers that rated this feature as important or highly important

Ability to record, store, update, and retrieve information

0.00% of 2 reviewers that rated this feature as important or highly important

Oversee the process of issuing refunds

0% of 0 reviewers...

Allows service businesses to track ongoing repairs

66.67% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

81.93% of 83 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

85.11% of 47 reviewers that rated this feature as important or highly important

Reviewers say the feature lacks flexibility for service-based routing and often suggests impractical paths. Some teams bypass it entirely due to manual routing needs or integration gaps with their ERP systems.

60 reviewers rated this feature

Plan daily routes to optimize employee scheduling and provide directions

60.00% of 15 reviewers that rated this feature as important or highly important

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

100.00% of 6 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

41.18% of 17 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

50.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

0% of 0 reviewers...

Track work performed and resources used for past customers, sites, or assets

78.57% of 14 reviewers that rated this feature as important or highly important

While basic tracking is available, reviewers say it lacks the granularity needed for logistics-heavy operations. Several teams use separate systems for shipment visibility and proof-of-delivery.

39 reviewers rated this feature

Manage and track orders being shipped to customers

100.00% of 1 reviewers that rated this feature as important or highly important

Oversee technicians and track their assigned work orders

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

40.00% of 5 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

0% of 0 reviewers...

Organize and track the physical movement of goods from one location to another

80.00% of 30 reviewers that rated this feature as important or highly important

Review data from past periods to reveal recurring tendencies and predict future performance

0% of 0 reviewers...

Record of trip details

81.08% of 74 reviewers that rated this feature as important or highly important

Track and manage transportation of large cargo that fills an entire trailer/truck

0% of 0 reviewers...

Allows fleets and service businesses to track information about their vehicles.

86.36% of 22 reviewers that rated this feature as important or highly important

Repair of any type of motor vehicle

0% of 0 reviewers...

Track and monitor how vehicles are used

0% of 0 reviewers...

Enables precise, real-time location updates for vehicles, helping teams verify stops, optimize routes, and respond to emergencies. Reviewers highlight its value for customer service and dispute resolution, though some mention occasional GPS inaccuracies.

321 reviewers rated this feature

Transcoding an analog video to a digital file for storage

96.08% of 51 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

0.00% of 4 reviewers that rated this feature as important or highly important

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

82.14% of 28 reviewers that rated this feature as important or highly important

Integrates live weather data into dashboards to alert teams of fire risks, heavy rain, and other threats.

0 reviewers rated this feature

Creating, assign, and track jobs and/or tasks for work orders

60.00% of 10 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Olivia Montgomery

Associate Principal Analyst

Samsara’s top-rated features work together to give teams real-time control over fleet operations, from tracking and monitoring to safety alerts and video documentation. This combination reduces guesswork and enables faster, more informed decisions on the road.

Features

4.4 (938)

4.4

Based on 938 reviews

## Pricing

Samsara’s entry-level pricing starts at $27 per month per vehicle, billed annually. This is within the $40 or less monthly budget reported by the majority of buyers (68%) in buyer interviews. Pricing scales with fleet size and hardware configuration.

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/pricing/)

Olivia Montgomery

Associate Principal Analyst

Samsara’s entry pricing is great for small businesses to modernize fleet operations without overspending. Buyers can layer in advanced features or hardware as needed and stay under the budget ceiling of $40 reported by most buyers.

Value for money

4.3 (874)

4.3

Based on 874 reviews

## Integrations

Samsara integrates with a mix of native and third-party systems across dispatch, payroll, maintenance, and analytics. These connections help small and midsize businesses (SMBs) unify data flows and reduce manual work across their operational tech stack.

Popular integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Procore](https://www.capterra.com/p/56250/Procore/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Olivia Montgomery

Associate Principal Analyst

Connecting Samsara with dispatch, payroll, and analytics tools helps your operations lead reduce manual data entry, your finance team speed up reporting, and your maintenance crew stay ahead of service schedules—all without switching platforms.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (885)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (885)

4.2

Based on 885 reviews

## User reviews

Overall rating

4.5

Based on 938 reviews

Filter by rating

5(662)

4(184)

3(27)

2(11)

1(54)

Mentioned topic

Sorted by most recent

FG

Felipe G.

LICENCIATURA EN ADMINISTRACION INDUSTRIAL

Transportation/Trucking/Railroad

### "Genial uso de Samsara"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 31, 2026

En general la expericncia es satisfactoria, ya que nos ha disminuidos las incidencias en temas viales, ayudando a reducir gastos por siniestros, ademas de eficientar el rendimiento debido a sus reportes y herramientas para el manejo de este tema

Pros

El producto es Genial, nos brinda informacion oportuna y nos apoya a evitar incidencias viales, ademas sus medidas de control en temas de rendimiento son muy eficaces ayudandonos a ahorrar combustible con los diversas alertas del sistema.

Cons

El tiempo que en algunas funciones tardan en actualizarse, tal vez deberian de tardar menos para tener la informacion con mas rapidez.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

Safety and Recruiting

Transportation/Trucking/Railroad

### "From the Drivers seat to the Office chair-A Learning experience of a Lifetime"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

My overall experience with Samsara as a new Safety and compliance person has literally taught me things with in my job duties that have changed over the past 25 years. Which is a great thing. I am highly recommending that all new professionals participate in the Samsara Platform training with in the Transportation industry.

Pros

The ease of usage while learning the platform overall. The training video and course work is self explanatory. Customer support when something goes wrong is on top of the issues an resolve them in a timely fashion for continued use of all platforms within Samsara. Cameras and video quality is exceptional and precise. The tracking system within Samsara has help in locating assets that would have otherwise been lost.

Cons

Some of the reports That I use could be better when looking for a specific driver or asset. Sometimes comes up with driver or asset not found. Then when I refresh the screens or restart those assets or drivers come right to the top.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

SURINDER K.

Senior Associate

Transportation/Trucking/Railroad

### "experience with Samsara"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

March 20, 2026

I usually don’t write reviews, but this one deserved it. It’s simple, reliable, and doesn’t overcomplicate things. A couple of small issues here and there, but nothing that really affects daily use.

Pros

Didn’t expect much, but this turned out really good. The video quality is clear, setup was easy, and the tracking works smoothly. Definitely worth the money.

Cons

Night video could be a bit better. App/UI feels slightly basic at times. Tracking occasionally lags for a second.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Diane R.

Human Resources Payroll Admin

Construction

### "SAMSARA GPS REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

It's does exactly what I need it to do and makes my job tracking employee's time for timecards easy.

Pros

The ease of tracking company vehicles. I also like the fact that I can review video if there is an accident.

Cons

The fact that I have to get a verification code every single time I log in. It slows me down a little.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Value for the money and the options that are included.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Thomas C.

GM

Defense & Space

### "Samsara best in class"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

Top notch experience from beginning to end. We have actually upgraded in thr last year and are looking to add more.

Pros

The safety factor of having the cameras is priceless. Drivers feel they are protected from false reporting from thr public . Customer support is flawless and thr value is immeasurable.

Cons

I have zero issues or complaints. Installing is easy and no connection issues. The camera quality is perfect.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Camden D.

Fleet, Warehouse, and Dispatch Manager

Construction

### "Samsara, the future of fleet safety and operations. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 16, 2026

My overall experience with the Samsara Brain and AI camera has been good. My Safety Manager \[sensitive content hidden\] is the primary user for the system. He collects and provides the information he receives for the Samsara system. As our Fleet Manager we use the Fleetio system with the Samsara system.

Pros

I appreciate that the Samsara system works with our auto integrate system by Fleetio. The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features.

Cons

The tape or adhesive used for the windshield camera mounting comes detached at times from the heat. Mechanics often disconnect the Samsara brain from the OBD port. Drivers often do not plug it back into the port which causes delays in receiving vehicle information.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reasons for choosing Samsara

We had already chosen Fleetio and are also using the Samsara system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NT

Nicole T.

SECRETARY

Transportation/Trucking/Railroad

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 16, 2026

Overall it is a good experience. It is a great tool to use with our trash business. This helps us out in so many ways.

Pros

It is easy to navigate, love the quality. It has great quality. I love the features of being able to stop and fast forward the videos.

Cons

It sometimes takes a long time for a video to load or it doesn't at all. This is frustrating but I did learn the truck must still be turned on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FP

Frederick P.

Manager

Oil & Energy

### "Hennessey Samsara"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 16, 2026

We have had a very easy transition .Once we had the product installed in all of our trucks the guys seemed to take to it effortlessly.

Pros

Ease of installation. We were given assistance every step of the wat while getting the product installed in our peterbilts.

Cons

Getting all employees to see the benefits of the program was not as easy as i had hoped it would be. Some employees thought it was like having big brother looking over their shoulder.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jack R.

Accounting Specialist

Accounting

### "Good features but little expensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 16, 2026

Pros

The design is very simple. Even for the first time, I could track the truck trip history very easily. Also, the real-time GPS tracking is very fast and accurate.

Cons

Samsara is more expensive than other products like Motive. Other than price, I liked the most part of Samsara.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Brandon F.

Project Manager

Construction

### "PHB Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2026

Overall very satisfied. I’ve had good support with \[sensitive content hidden\] and he’s a very good communicator. We’ve had the privilege of trying out equipment tracking but have not yet been able to capitalize on that. I think this may be something we pursue more of in the near future if proven to be beneficial

Pros

The product is simple to use and has excellent live updates. The cameras have been a huge benefit for us with live access and video replays.

Cons

There are a lot of things that can be done with this product but for my position the simpler the better. Our company is extremely old school so integrating new people can be intimidating

Switched from

[LiveViewGPS Tracking](https://www.capterra.com/p/101233/LiveTrac/)

Live movement with direct alerts for incidents. Being able to set yard boundaries and send truck locations to foreman. Cameras and overall security I feel with our trucks on the road

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reasons for choosing Samsara

We felt like the support was there and it’s simpler. It seems to be compatible with maintainX that we are trying to integrate as well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

## FAQs

Samsara’s entry-level pricing starts at $27 per vehicle, per month when billed annually. Small business buyers on Capterra typically report spending around $50 per vehicle monthly, depending on fleet size and hardware needs.

Yes. For small fleets (under 11 vehicles or 31 assets), Samsara requires upfront payment for a 3-year license. This includes hardware, cloud software, firmware updates, and cellular connectivity.

Samsara’s license covers hardware, cloud software, cables, firmware updates, and cellular data for gateways. It also includes access to Samsara’s support and maintenance tools.

If your fleet expands beyond a small number of vehicles or assets, Samsara may adjust pricing and contract terms to reflect enterprise-level needs. Contact support to review options.

Yes. Samsara includes preventive maintenance scheduling, driver vehicle inspection report (DVIR) tracking, and automated work orders to reduce downtime and extend vehicle lifespan.

Yes. Samsara’s dashboard centralizes driver vehicle inspection reports (DVIRs), active issues, and service schedules. It also supports invoice scanning and work order creation to improve shop operations.

Yes. Samsara provides mobile apps for drivers and admins, allowing real-time tracking, alerts, and access to key features from any location.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Samsara’s own online content in July, 2025, including the product's website and its social media channels.
    

## Related reading

### [5 Top-Rated Fleet Management Software for Small Businesses](https://www.capterra.com/resources/top-rated-fleet-management-software-for-small-business/)

Published July 13, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/)

### [4 Key Fleet Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-fleet-management-software-features/)

Published July 14, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [3 Best Free and Open Source Fleet Management Software](https://www.capterra.com/resources/best-free-and-open-source-fleet-management-software-programs/)

Published June 2, 2021 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

Popular comparisons

[Motive vs Samsara](https://www.capterra.com/compare/138669-167543/Motive-vs-Samsara-for-Fleets-0-00-6-23)[One Step GPS vs Samsara](https://www.capterra.com/compare/167543-197399/Samsara-for-Fleets-0-00-6-23-vs-One-Step-GPS)[Verizon Connect vs Samsara](https://www.capterra.com/compare/72551-167543/Fleetmatics-Work-vs-Samsara-for-Fleets-0-00-6-23)[Elite EXTRA vs Samsara](https://www.capterra.com/compare/131389-167543/Elite-EXTRA-vs-Samsara-for-Fleets-0-00-6-23)[CalAmp vs Samsara](https://www.capterra.com/compare/167543-251615/Samsara-for-Fleets-0-00-6-23-vs-CalAmp)[PCS TMS vs Samsara](https://www.capterra.com/compare/29249-167543/Express-vs-Samsara-for-Fleets-0-00-6-23)[Azuga Fleet vs Samsara](https://www.capterra.com/compare/153228-167543/Azuga-Fleet-vs-Samsara-for-Fleets-0-00-6-23)[ClearPathGPS vs Samsara](https://www.capterra.com/compare/152816-167543/ClearPathGPS-vs-Samsara-for-Fleets-0-00-6-23)[Geotab vs Samsara](https://www.capterra.com/compare/18289-167543/MyGeotab-vs-Samsara-for-Fleets-0-00-6-23)

[Whip Around vs Samsara](https://www.capterra.com/compare/148935-167543/Whip-Around-vs-Samsara-for-Fleets-0-00-6-23)[Driv.in vs Samsara](https://www.capterra.com/compare/147906-167543/Driv-in-vs-Samsara-for-Fleets-0-00-6-23)[OptimoRoute vs Samsara](https://www.capterra.com/compare/161579-167543/OptimoRoute-vs-Samsara-for-Fleets-0-00-6-23)[Tenna vs Samsara](https://www.capterra.com/compare/160948-167543/Tenna-vs-Samsara-for-Fleets-0-00-6-23)[Route4Me vs Samsara](https://www.capterra.com/compare/149633-167543/Route4Me-vs-Samsara-for-Fleets-0-00-6-23)[Quickbase vs Samsara](https://www.capterra.com/compare/157262-167543/QuickBase-vs-Samsara-for-Fleets-0-00-6-23)[Trimble TMS vs Samsara](https://www.capterra.com/compare/167543-175186/Samsara-for-Fleets-0-00-6-23-vs-Transportation-Management-and-Trucking-Software)[TransPlus vs Samsara](https://www.capterra.com/compare/85105-167543/Fleet-Manager-Professional-vs-Samsara-for-Fleets-0-00-6-23)[Track-POD vs Samsara](https://www.capterra.com/compare/167543-178880/Samsara-for-Fleets-0-00-6-23-vs-Track-POD) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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